首頁 > 市場調查報告書 > 消費品

零售業電子商務智能零售

市場調查報告書

商品編碼

1735658

銷售點 (POS) 軟體市場規模（按類型、組件、最終用戶、區域覆蓋範圍和預測）

Point Of Sale (PoS) Software Market Size By Type (Fixed POS, Mobile POS (mPOS)), Component (Hardware, Software, Services), By End-User (Retail, Restaurants, Hospitality, Entertainment), By Geographic Scope And Forecast

出版日期: 2025年05月02日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄

銷售點（POS）軟體市場規模與預測

2024 年銷售點 (PoS) 軟體市場規模價值 94 億美元，預計到 2032 年將達到 183.8 億美元，2026 年至 2032 年的複合年成長率為 8.75%。

銷售點 (POS) 軟體是一種使企業能夠處理銷售交易和管理各種業務功能的系統。
銷售點 (POS) 軟體通常包括硬體（例如終端和條碼掃描器）和協同工作以促進交易的軟體。
POS 軟體計算總合、處理付款、管理庫存、追蹤銷售數據並產生業務分析報告。
POS（銷售點）軟體廣泛應用於零售、飯店和電子商務等各行業，可滿足特定需求，例如餐廳的訂單管理或零售店的結帳。

全球銷售點 (POS) 軟體市場動態

影響銷售點（POS）軟體市場的關鍵市場動態是：

關鍵市場促進因素

技術進步：雲端處理、行動支付和系統整合等技術進步是POS軟體的主要驅動力。企業正在尋求功能性和安全性更強的解決方案，以滿足客戶需求。 1
電子商務和全通路零售的興起：向電子商務的轉變催生了對整合線上和線下銷售管道的先進POS系統的需求。這種整合使企業能夠無縫管理庫存和客戶數據，從而推動了對先進POS解決方案的需求。
行動 POS 解決方案的採用率不斷提高：行動 POS 系統越來越受歡迎，尤其是在北美，因為企業利用這些解決方案進行靈活的付款處理，這一趨勢由於 COVID-19 疫情期間對非接觸式付款的需求增加而加速。
政府推動數位交易的舉措：在亞太地區，政府鼓勵數位付款的政策導致 POS 終端的採用量激增。

主要市場問題

實施成本高：部署 PoS 解決方案需要大量的前期成本。例如，一套典型的 POS 系統的價格在 3,000 美元到 10,000 美元之間，具體取決於硬體和軟體規格。
變革阻力：許多企業在從傳統系統遷移到現代 POS 解決方案時面臨內部阻力。這種阻力源於對新系統的複雜性以及實施過程中可能出現的中斷（例如臨時停機和需要重新培訓員工）的擔憂。
安全問題：由於POS系統處理敏感的客戶數據，安全性仍然是關鍵問題。企業對資料外洩和網路威脅的警覺性日益增強，因此需要採取強力的安全措施，而這可能會推高POS系統的整體成本。
科技日新月異：科技的快速發展為企業維護其POS系統帶來了挑戰。為了保持競爭力，企業必須持續投資升級和培訓，這可能會造成資源緊張，尤其對於小型企業而言。

主要市場趨勢：

雲端基礎方案的成長：雲端處理的日益普及是POS軟體市場的關鍵趨勢。由於擴充性、較低的初始成本、易於實施等因素，傳統的本地部署系統正逐漸轉向雲端基礎方案。這種轉變可以實現即時數據管理和遠端存取銷售訊息，從而提高業務效率。
行動POS系統的興起：行動POS (mPOS)系統因其為企業提供的靈活性和便利性而日益普及。這些系統尤其有利於零售和餐旅服務業，因為它們允許在任何地方處理交易。 mPOS解決方案的便攜性有助於改善客戶體驗，減少等待時間並提升服務品質。
電商整合：隨著電商的擴張，對能夠與線上銷售平台無縫整合的POS系統的需求日益成長。企業需要能夠整合線下和線上銷售管道，並實現有效庫存管理和客戶關係管理 (CRM) 的解決方案。這種整合對於在不同平台上提供一致的購物體驗至關重要。
更重視數據分析：越來越多的企業正在利用其 POS 軟體的高階數據分析功能。深入了解銷售趨勢、客戶行為和存量基準，有助於企業做出明智的決策，進而提高業務效率和客戶滿意度。這一趨勢凸顯了 POS 系統對高階報告功能的需求。

Point of Sale (PoS) software is a system that enables businesses to process sales transactions and manage various operational functions.
Point of Sale (PoS) software typically includes both hardware (like terminals and barcode scanners) and software that work together to facilitate transactions.
PoS software calculates totals, processes payments, manages inventory, tracks sales data, and generates reports for business analysis.
Point of Sale (PoS) software used across various industries, including retail, hospitality, and e-commerce, PoS systems cater to specific needs such as restaurant order management or retail checkout.

Global Point Of Sale (PoS) Software Market Dynamics

The key market dynamics that are shaping the point of sale (PoS) software market include:

Key Market Drivers:

Technological Advancements: The evolution of technology, including cloud computing, mobile payments, and system integration, is a major catalyst for PoS software Businesses are increasingly seeking solutions that offer enhanced functionality and security to meet customer demands1.
Rise of E-commerce and Omnichannel Retailing: The shift towards e-commerce has created a need for sophisticated PoS systems that integrate online and offline sales channels. This integration allows businesses to manage inventory and customer data seamlessly, driving demand for advanced PoS solutions.
Increasing Adoption of Mobile PoS Solutions: The popularity of mobile PoS systems is growing, particularly in North America, where businesses are leveraging these solutions for flexible payment processing. This trend has been accelerated by the COVID-19 pandemic, which heightened the need for contactless payment
Government Initiatives Promoting Digital Transactions: In regions like Asia- Pacific, government policies encouraging digital payments have led to a surge in the adoption of PoS For instance, India reported over 4.7 million POS terminals as part of a broader push for cashless transactions.

Key Market Challenges:

High Implementation Costs: The initial financial commitment for adopting PoS solutions can be substantial. Costs include software licenses, hardware investments, and staff training, which can deter small and medium-sized enterprises (SMEs) from upgrading their For instance, a typical PoS system can range from $3,000 to $10,000 depending on hardware and software specifications.
Resistance to Change: Many businesses face internal resistance when transitioning from traditional systems to modern PoS solutions. This resistance stems from concerns about the complexity of new systems and the potential disruptions during implementation, such as temporary shutdowns and the need for staff retraining.
Security Concerns: As PoS systems handle sensitive customer data, security remains a critical issue. Businesses are increasingly wary of data breaches and cyber threats, which necessitate robust security measures that can add to the overall costs of PoS
Rapidly Changing Technology: The fast pace of technological advancements poses a challenge for businesses trying to keep their PoS systems Companies must continually invest in upgrades and training to stay competitive, which can strain resources, especially for smaller firms.

Key Market Trends:

Growth of Cloud-Based Solutions: The increasing adoption of cloud computing is a significant trend in the PoS software market. Businesses are transitioning from traditional on-premise systems to cloud-based solutions due to their scalability, lower upfront costs, and ease of This shift allows for real-time data management and remote access to sales information, enhancing operational efficiency.
Rise of Mobile PoS Systems: Mobile PoS (mPOS) systems are gaining traction as they offer flexibility and convenience for businesses. These systems enable transactions to be processed anywhere, which is particularly advantageous for retail and hospitality sectors. The portability of mPOS solutions supports businesses in enhancing customer experiences by reducing wait times and improving service
Integration with E-commerce: As e-commerce continues to expand, there is a growing demand for PoS systems that can integrate seamlessly with online sales platforms. Businesses require solutions that unify their offline and online sales channels, enabling effective inventory management and customer relationship management (CRM). This integration is essential for providing a cohesive shopping experience across different platforms.
Increased Focus on Data Analytics: Businesses are increasingly leveraging PoS software for advanced data analytics capabilities. The ability to gather insights on sales trends, customer behavior, and inventory levels allows companies to make informed decisions that enhance operational efficiency and customer This trend underscores the need for sophisticated reporting features within PoS systems.

Global Point-of-Sale (POS) Software Market Regional Analysis

Here is a more detailed regional analysis of the point-of-sale (POS) software market:

Asia Pacific:

Asia Pacific region holds the largest share of the global PoS software market, valued at approximately USD 12.3 Billion with expectations to grow significantly by 2030. The region's dominance is expected to continue as it adapts to evolving consumer preferences and technological advancements.
Rapid economic development in countries such as China and India has significantly boosted the retail sector, creating a robust demand for advanced PoS systems. The region's GDP growth rates have been among the highest globally, fostering an environment conducive to technology adoption and business expansion.
The shift towards cashless transactions is a major trend in Asia Governments are actively promoting digital payment methods, which has led to a surge in the number of PoS terminals. For instance, India reported over 4.7 million PoS terminals as of 2023, reflecting a significant increase due to government initiatives aimed at enhancing financial inclusion and digital transactions.
The region is witnessing rapid technological advancements in payment solutions, including mobile and cloud-based PoS systems. These technologies offer businesses flexibility, scalability, and enhanced functionality, making them attractive options for retailers and service providers. The market is projected to grow at a CAGR of 18.1% from 2023 to 2030, indicating strong future potential driven by these innovations.

North America:

North America features a wide-ranging retail sector that includes both large multinational corporations and a vibrant ecosystem of small and medium-sized enterprises (SMEs). This diversity creates a strong demand for sophisticated PoS solutions tailored to various business sizes and needs. In 2023, the PoS market in North America was valued at approximately USD 9 Billion, with expectations for significant growth driven by increasing retail activities.
The region has been an early adopter of digital payment technologies, which has significantly boosted the demand for PoS systems. The rapid shift towards cashless transactions is evident, with 40% year-on-year growth in mobile payment transactions reported. This trend has been particularly accelerated by the COVID-19 pandemic, prompting many businesses to implement contactless payment options to enhance customer safety and convenience.
Government initiatives aimed at promoting digital payments have further stimulated the PoS Policies encouraging electronic transactions have led to an increase in the number of PoS terminals across various sectors, including retail and hospitality. For instance, 46% of small businesses planned to invest in POS software updates or replacements in 2023, indicating strong governmental influence on market dynamics.
North America is at the forefront of technological innovation in the PoS software sector. The growing popularity of cloud-based solutions is reshaping how businesses manage transactions and inventory. A survey indicated that 61% of retailers are considering cloud-based POS systems, reflecting a shift towards more flexible and scalable solutions that meet modern business needs.

Global Point-of-Sale (POS) Software Market: Segmentation Analysis

The Global Point-of-Sale (POS) Software Market is Segmented on the basis of Type, Component, End-User, And Geography.

Point-of-Sale (POS) Software Market, By Type

Fixed POS
Mobile POS (mPOS)

Based on Type, the market is segmented into Fixed POS and Mobile POS (mPOS). Fixed POS systems currently dominate the market, accounting for more than 60% of the global revenue share as of 2022. This is primarily due to their established presence in large retail and hospitality environments where robust functionality and data security are critical.

Point-of-Sale (POS) Software Market, By Component

Hardware
Software
Services

Based on Component, the market is segmented into Hardware, Software and Services. The software segment is the leading component in the PoS market, driven by the increasing demand for advanced functionalities such as inventory management, customer relationship management (CRM), and analytics. Software solutions account for a significant portion of the overall market revenue.

Point-of-Sale (POS) Software Market, By End-User

Retail
Restaurants
Hospitality
Entertainment

Based on End-User, the market is segmented into Retail, Restaurants, Hospitality and Entertainment. The retail sector is the largest end-user of PoS software, holding a significant market share of over 34% in 2023. This dominance is attributed to the extensive use of PoS systems for transaction processing, inventory management, and customer engagement in a highly competitive retail environment.

Point-of-Sale (POS) Software Market, By Geography

North America
Europe
Asia Pacific
Rest of the World
On the basis of Geography, the Global Point Of Sale (PoS) Software Market is classified into North America, Europe, Asia Pacific, and the Rest of the World. Asia Pacific region holds the largest share of the global PoS software market, valued at approximately USD 12.3 billion with expectations to grow significantly by 2030. The region's dominance is expected to continue as it adapts to evolving consumer preferences and technological advancements.

Key Players

The "Global Point Of Sale (PoS) Software Market" study report will provide a valuable insight with an emphasis on the global market including some of the major players such as Square (Block, Inc.), Shopify, Toast, Inc., NCR Corporation, Oracle Corporation, VeriFone Systems, PAX Technology, Lightspeed POS, Inc., Clover Network, Inc., Intuit, Inc.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above- mentioned players globally.

Point Of Sale (PoS) Software Market Recent Developments
In May 2023, PAX Technology, Inc. announced the launch of the Elys Workstation (L1400), as a major component of the ground-breaking Elys. This POS system is highly flexible and has the potential to improve both the merchant and consumer experiences using a single platform. It provides a variety of business management tools, including payment, inventory management, loyalty, attendance, and time tracking.
In January 2023, SoundHound announced the agreement Toast Partner Ecosystem, providing restaurant owners with voice-ordering The arrangement makes SoundHound technology available to eateries that use Toast Inc.'s POS system.

1 INTRODUCTION OF GLOBAL POINT OF SALE (POS) SOFTWARE MARKET

1.1 Overview of the Market
1.2 Scope of Report
1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

3.1 Data Mining
3.2 Validation
3.3 Primary Interviews
3.4 List of Data Sources

4 GLOBAL EDGE DATA CENTER MARKET OUTLOOK

4.1 Overview
4.2 Market Dynamics
- 4.2.1 Drivers
- 4.2.2 Restraints
- 4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis

5 GLOBAL POINT OF SALE (POS) SOFTWARE MARKET, BY TYPE

5.1 Overview
5.2 Fixed POS
5.3 Mobile POS (mPOS)

6 GLOBAL POINT OF SALE (POS) SOFTWARE MARKET, BY COMPONENT

6.1 Overview
6.2 Hardware
6.3 Software
6.4 Services

7 GLOBAL POINT OF SALE (POS) SOFTWARE MARKET, BY END-USER

7.1 Overview
7.2 Retail
7.3 Restaurants
7.4 Hospitality
7.5 Entertainment

8 GLOBAL POINT OF SALE (POS) SOFTWARE MARKET, BY GEOGRAPHY

8.1 Overview
8.2 North America
- 8.2.1 U.S.
- 8.2.2 Canada
- 8.2.3 Mexico
8.3 Europe
- 8.3.1 Germany
- 8.3.2 U.K.
- 8.3.3 France
- 8.3.4 Rest of Europe
8.4 Asia Pacific
- 8.4.1 China
- 8.4.2 Japan
- 8.4.3 India
- 8.4.4 Rest of Asia Pacific
8.5 Rest of the World
- 8.5.1 Latin America
- 8.5.2 Middle East and Africa

9 GLOBAL POINT OF SALE (POS) SOFTWARE MARKET COMPETITIVE LANDSCAPE

9.1 Overview
9.2 Company Market Ranking
9.3 Key Development Strategies

10 COMPANY PROFILES

10.1 Square (Block, Inc.)
- 10.1.1 Overview
- 10.1.2 Financial Performance
- 10.1.3 Product Outlook
- 10.1.4 Key Developments
10.2 Shopify
- 10.2.1 Overview
- 10.2.2 Financial Performance
- 10.2.3 Product Outlook
- 10.2.4 Key Developments
10.3 Toast, Inc.
- 10.3.1 Overview
- 10.3.2 Financial Performance
- 10.3.3 Product Outlook
- 10.3.4 Key Developments
10.4 NCR Corporation
- 10.4.1 Overview
- 10.4.2 Financial Performance
- 10.4.3 Product Outlook
- 10.4.4 Key Developments
10.5 Oracle Corporation
- 10.5.1 Overview
- 10.5.2 Financial Performance
- 10.5.3 Product Outlook
- 10.5.4 Key Developments
10.6 VeriFone Systems
- 10.6.1 Overview
- 10.6.2 Financial Performance
- 10.6.3 Product Outlook
- 10.6.4 Key Developments
10.7 PAX Technology
- 10.7.1 Overview
- 10.7.2 Financial Performance
- 10.7.3 Product Outlook
- 10.7.4 Key Developments
10.8 Lightspeed POS, Inc.
- 10.8.1 Overview
- 10.8.2 Financial Performance
- 10.8.3 Product Outlook
- 10.8.4 Key Developments
10.9 Clover Network, Inc
- 10.9.1 Overview
- 10.9.2 Financial Performance
- 10.9.3 Product Outlook
- 10.9.4 Key Developments
10.10 Intuit, Inc
- 10.10.1 Overview
- 10.10.2 Financial Performance
- 10.10.3 Product Outlook
- 10.10.4 Key Developments