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IT委外雲端服務

市場調查報告書

商品編碼

1735614

2026 年至 2032 年雲端託管服務市場（按服務類型、部署模式、組織規模、垂直產業和地區分類）

Cloud Managed Services Market By Service Type, By Deployment Model, By Organization Size, By Vertical, And Region for 2026-2032

出版日期: 2025年05月02日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3個工作天內

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簡介目錄

2026-2032 年雲端託管服務市場評估

到2024年，雲端託管服務市場規模將達到532億美元。近年來，由於雲端基礎架構日益複雜，以及對精簡管理解決方案的需求，雲端託管服務經歷了顯著成長。企業正在將其雲端環境外包給專業供應商，以獲得專業知識、擴充性和成本效益。

關鍵因素包括雲端技術的快速採用、增強的安全措施、效能最佳化等。由於混合雲端和多重雲端環境等雲端運算模型的演變，市場預計將進一步擴大，預計到 2032 年將達到 1,457 億美元，從 2032 年起的複合年成長率為 11.74%。

雲端託管服務市場定義/概述

雲端託管服務是指將各種IT功能外包給外部服務供應商，由其管理和監督客戶雲端基礎的平台、應用程式和基礎設施的管理。這些服務涵蓋廣泛的業務，包括雲端資源的監控、維護、安全性、最佳化和故障排除。

雲端託管服務使企業能夠確保最佳效能、可擴展性和成本效益，同時使其內部IT團隊能夠專注於策略規劃和關鍵業務目標。他們還能獲得專家在複雜雲端環境中運作上的支援和指導。雲端託管服務是企業最佳化營運、提高效率和增強數位世界安全性的綜合解決方案。這些服務包括基礎設施管理、應用程式支援、資料分析和網路安全，所有這些都透過雲端基礎的平台提供。

雲端託管服務管理和維護您的雲端基礎設施，以確保平穩運行並減少停機時間，促進應用程式支援和開發，並提供在雲端環境中部署、配置和最佳化軟體解決方案的專業知識。

雲端服務在資料分析中發揮著至關重要的作用，它提供收集、處理和分析雲端海量資料所需的工具和專業知識。此外，雲端服務還提供強大的安全解決方案，例如威脅監控、入侵偵測、漏洞管理和資料加密，從而保護敏感資料並緩解網路威脅。將這些關鍵功能外包給經驗豐富的託管服務供應商，使企業能夠專注於核心競爭力，推動創新，並在當今快速發展的數位環境中更有效地實現業務目標。

企業對增強安全措施的需求日益成長，如何影響雲端託管服務產業的成長與發展？

企業擴大採用雲端運算，推動市場成長，其中75%的企業使用微軟Azure。谷歌雲端和XPO物流已合作利用數據分析和人工智慧來改善供應鏈中的貨物運輸。惠普企業宣布推出針對ChatGPT等人工智慧系統的雲端運算服務，旨在提高雲端託管服務市場的業務效率和視覺性。

由於企業對入侵防禦和資料加密等高級安全措施的需求日益成長，雲端託管服務產業正在蓬勃發展。雲端託管服務提供者 (MSP) 提供合規專業知識，幫助企業避免財務和法律處罰。由於監管力道加大、數據在地化和電子商務的發展，印度的金融服務業 (BFSI) 是網路安全支出最高的行業。惠普企業 (Hewlett Packard Enterprise) 與阿拉伯聯合大公國網路安全委員會簽署了一份合作備忘錄，旨在加強網路技能培訓，幫助阿拉伯聯合大公國青年做好技術相關職業的準備。

雲端託管服務供應商正在為那些在複雜的雲端配置中苦苦掙扎的企業提供專業知識，以幫助他們發展。全球市場受到安全、網路、資料庫和應用程式最佳化等領域對高階服務的需求所驅動。思科的 AppDynamics Cloud 是一個面向現代應用程式的雲端原生可觀測性平台，旨在簡化營運並提高使用者體驗。它支援在 AWS 上進行雲端原生和 Kubernetes配置，並計劃擴展到 Microsoft Azure、Google Cloud Platform 和其他雲端供應商。

阻礙雲端託管服務市場成長的障礙有哪些？

雲端託管服務市場面臨許多挑戰，包括資料安全和隱私問題、專業技能短缺、法規遵循、停機時間和服務可靠性、成本考量等。資料安全問題在處理敏感資料的行業（例如醫療保健和金融）尤其普遍。專業技能短缺導致人才短缺，加劇了對技術純熟勞工的競爭。

定期合規性也是一個重大障礙，因為確保遵守管理資料儲存、處理和傳輸的特定法規可能非常複雜且具有挑戰性。對停機時間和服務可靠性的擔憂也阻礙了採用。成本考量在採用決策中也起著關鍵作用，因為總體擁有成本可能因資料使用情況、儲存要求和服務等級協定等因素而異。

雲端服務供應商、監管機構和產業相關人員需要攜手合作，共同推動雲端託管服務市場的成長。加強資料安全措施、擴展培訓計畫、簡化監管合規框架、提高服務可靠性以及提供透明的定價模式，這些都是至關重要的舉措。應對這些挑戰將有助於企業充分發揮雲端技術的潛力，並推動業務創新和效率提升。

Cloud Managed Services Market value at USD 53.2 Billion in 2024. Cloud Managed Services have seen significant growth in recent years due to the complexity of cloud infrastructures and the demand for streamlined management solutions. Organizations are outsourcing cloud environments to specialized providers for expertise, scalability, and cost-efficiency.

Key factors include rapid adoption of cloud technologies, enhanced security measures, and performance optimization. The evolution of cloud computing models, such as hybrid and multi-cloud environments, has further expanded the market and is expected to reach at USD 145.7 Billion by 2032 and is growing at a CAGR of 11.74% from .

Cloud Managed Services Market: Definition/ Overview

Outsourcing different IT functions to outside service providers who handle the management and supervision of a client's cloud-based platforms, apps, and infrastructure is known as cloud managed services. These services cover a broad spectrum of duties, such as cloud resource monitoring, maintenance, security, optimization, and troubleshooting, among others.

By using cloud managed services, businesses can ensure optimal performance, scalability, and cost-effectiveness while freeing up internal IT teams to concentrate on strategic initiatives and key business goals. Businesses can also gain from professional support and guidance in navigating complex cloud environments. Cloud Managed Services are a comprehensive solution for organizations seeking to optimize their operations, enhance efficiency, and enhance security in the digital landscape. These services include infrastructure management, application support, data analytics, and cybersecurity, all delivered through cloud-based platforms.

Cloud Managed Services manage and maintain cloud infrastructure, ensuring smooth operation and reduced downtime. They also facilitate application support and development, offering expertise in deploying, configuring, and optimizing software solutions within cloud environments.

They play a crucial role in data analytics, providing tools and expertise to collect, process, and analyze large volumes of data stored in the cloud. They offer robust security solutions, including threat monitoring, intrusion detection, vulnerability management, and data encryption, to safeguard sensitive data and mitigate cyber threats. By outsourcing these critical functions to experienced managed service providers, organizations can focus on core competencies, drive innovation, and achieve their business objectives more effectively in today's rapidly evolving digital landscape.

How is the Growing Demand for Enhanced Security Measures, among Enterprises Impacting the Trajectory of the Cloud Managed Services Industry in terms of Growth and Development?

The rise in cloud computing adoption among businesses is driving market growth, with 75% using Microsoft Azure. Google Cloud and XPO Logistics have partnered to improve commodity movement in supply chains using data analytics and artificial intelligence. Hewlett Packard Enterprise Co. has announced a cloud computing service for artificial intelligence systems like ChatGPT, aiming to enhance operational efficiency and visibility in the cloud managed services market.

The cloud managed services industry is growing due to the increasing demand for advanced security measures, such as intrusion prevention and data encryption, among businesses. Cloud MSPs offer compliance expertise, helping companies avoid financial and legal penalties. India's BFSI sector has the largest cybersecurity expenditure due to tighter regulations, data localization, and e-commerce. Hewlett Packard Enterprise has signed a memorandum of understanding with the UAE Cyber Security Council to enhance cyber skills training and prepare Emirati youth for technology careers.

Cloud managed service providers provide specialized knowledge for businesses struggling with complex cloud configurations, boosting growth. The global market is influenced by the demand for advanced services in security, networking, databases, and application optimization. Cisco's AppDynamics Cloud is a cloud-native observability platform for modern applications, designed for simplicity and intuitiveness. It supports AWS cloud-native and Kubernetes deployments, with plans to extend to Microsoft Azure, Google Cloud Platform, and other cloud providers.

What are the Barriers Impeding the Growth of the Cloud Managed Services Market?

The Cloud Managed Services Market faces several challenges, including concerns over data security and privacy, a shortage of skilled professionals, regulatory compliance, downtime and service reliability, and cost considerations. Data security concerns are particularly prevalent in industries dealing with confidential data, such as healthcare and finance. The lack of skilled professionals can lead to talent shortages and increased competition for skilled workers.

Regular compliance is another significant barrier, as ensuring compliance with specific regulations governing data storage, processing, and transmission can be complex and challenging. Concerns about downtime and service reliability can also discourage adoption. Cost considerations also play a crucial role in adoption decisions, as the total cost of ownership may vary depending on factors like data usage, storage requirements, and service-level agreements.

To foster the growth of the Cloud Managed Services Market, concerted efforts from cloud service providers, regulatory bodies, and industry stakeholders are needed. Enhancing data security measures, expanding training programs, simplifying regulatory compliance frameworks, improving service reliability, and offering transparent pricing models are essential steps. By addressing these challenges, businesses can unlock the full potential of cloud technology and drive innovation and efficiency in their operations.

Category-Wise Acumens

Which Service Type has the Highest Market Share in the Cloud Managed Services Market?

The highest market share was accounted by managed network services. Various network-related tasks, including network deployment, design, maintenance, monitoring, security, and troubleshooting, are included in managed network services. Managed service providers help companies set up cloud environments' network components for the best possible load balancing, connectivity, and resource distribution.

LEAN, the leading national cloud solutions provider in Kuwait, unveiled its cloud-managed services, offering businesses a distinctive way to focus their IT investments on achieving their objectives.

With unprecedented speed and reliability, LEAN offered its clients an integrated, optimized capacity to manage their virtual data centers, disaster recovery, backup, and data protection services while cutting capital and operating costs, enhancing security and compliance, and lowering risk. LEAN made use of its expertise in professional services and national cloud computing.

Which Size of Organization is Driving the Market for Cloud Managed Services?

The largest market share was held by large corporations. Cloud managed services are necessary for large organizations' architecture design, deployment, security, upkeep, and continuous monitoring. They provide big businesses with the opportunity to increase overall productivity and successfully focus on the main goals.

Zoom recently released important enhancements to the Enterprise-grade security and reliability platform, which makes it easier to connect and stay organized while meeting the demands of both small and large firms with the necessary privacy and security features.

Axis Bank also collaborated with Amazon Web Services (AWS) to leverage the cloud-based hardware security module (HSM) AWS Clouds, a fully managed service for cryptographic operations (KMS), AWS Identity and Access Management (IAM), AWS Encryption SDK, and client-side encryption.

Country/Region-wise Acumens

Which Country Holds the Largest Market Share in Cloud Managed Services Market?

As more companies are using cloud computing, there is high demand for cloud managed service in enhancing their operational efficiency, North America has the most market share. The growing tendency of outsourcing essential corporate functions is also propelling this region's market expansion. One of the prominent players operating in the region is AWS Managed Services.

AWS Managed Services (AMS) has a cloud managed service known as "Accelerate". It is a new cloud operation offering that helps clients achieve operational excellence regardless of where they are in their cloud journey. Customers have complete access to all AWS services, and accelerate oversees all workloads running on the platform. For operations and security, accelerate makes use of AWS services like AWS Systems Manager, Amazon CloudWatch, Amazon Guard Duty, and AWS Config. These services are less expensive than other commercial offerings and can be integrated with current corporate procedures.

What Factors are Driving the Rapid Expansion of the Europe Cloud Managed Services Market?

The Cloud Managed Services Market in Europe has experienced significant growth in recent years due to the increasing adoption of cloud technology across various industries, the need for scalable and flexible IT solutions, the regulatory environment, and the COVID-19 pandemic.

The demand for managed services has been driven by the need for effective cloud infrastructure management, the shift towards digital transformation, and the need for robust security measures. The market is also influenced by the presence of a robust ecosystem of cloud service providers and managed service providers (MSPs) offering a wide range of services.

Advancements in technologies like artificial intelligence, machine learning, and automation are enhancing the capabilities of cloud managed services, making them more efficient and cost-effective for organizations. As businesses recognize the strategic importance of cloud managed services in driving innovation, agility, and competitiveness, the market is expected to continue growing in the coming years.

Competitive Landscape

The market research report offers a detailed analysis of the competitive landscape in the Cloud Managed Services industry, covering market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant. It also provides detailed profiles of major companies, including key players.

Some of the prominent players operating in the Cloud Managed Services Market are:

Accenture plc, Atos SE, Cisco Systems, Inc., DXC Technology, Fujitsu Limited, Google LLC (Alphabet Inc.), HCL Technologies, Hewlett Packard Enterprise, International Business Machines Corporation, Infosys Limited, NEC Corporation (AT&T Inc.), NTT DATA Corporation (Nippon Telegraph and Telephone Corporation), Wipro Limited.

Latest Developments

In August 2024, International Business Machines Corporation and Microsoft have announced that they would be expanding their relationship to help joint clients accelerate the adoption of generative AI and provide a cutting-edge solution that will transform their business processes.
In April 2024, Alibaba Cloud has introduced affordable alternatives for its Object Storage Service and Elastic Compute Service, offering ECS Universal for enterprise office, offline data analysis, and web applications. It also offers OSS Reserved Capacity, saving up to 50% on storage capacity costs.

1 INTRODUCTION OF GLOBAL CLOUD MANAGED SERVICES MARKET

1.1 Overview of the Market
1.2 Scope of Report
1.3 Assumptions

2 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

2.1 Data mining
2.2 Secondary research
2.3 Primary research
2.4 Subject matter expert advice
2.5 Quality check
2.6 Final review
2.7 Data Triangulation
2.8 Bottom-up approach
2.9 Top-down approach
2.10 Research flow
2.11 Data sources

3 EXECUTIVE SUMMARY

3.1 Overview
3.2 Absolute $ Opportunity
3.3 Market attractiveness
3.4 Future Market Opportunities

4 GLOBAL CLOUD MANAGED SERVICES MARKET OUTLOOK

4.1 Overview
4.2 Market Dynamics
- 4.2.1 Drivers
- 4.2.2 Restraints
- 4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis

5 GLOBAL CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE

5.1 Overview
5.2 Managed Network Services
5.3 Managed Business Services
5.4 Managed Security Services
5.5 Managed Infrastructure Services
5.6 Managed Mobility Services
5.7 Managed Communication
5.8 Collaboration Services

6 GLOBAL CLOUD MANAGED SERVICES MARKET, BY DEPLOYMENT MODEL

6.1 Overview
6.2 Private Cloud
6.3 Public Cloud

7 GLOBAL CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE

7.1 Overview
7.2 Large Enterprises
7.3 Small & Medium Enterprises

8 GLOBAL CLOUD MANAGED SERVICES MARKET, BY VERTICAL

8.1 Overview
8.2 Retail and Consumer Goods
8.3 BFSI
8.4 Telecom
8.5 Government and Public Sector
8.6 Healthcare and Lifesciences
8.7 Manufacturing
8.8 Energy and Utilities
8.9 IT
8.10 Others

9 GLOBAL CLOUD MANAGED SERVICES MARKET, BY GEOGRAPHY

9.1 Overview
9.2 North America
- 9.2.1 U.S.
- 9.2.2 Canada
- 9.2.3 Mexico
9.3 Europe
- 9.3.1 Germany
- 9.3.2 U.K.
- 9.3.3 France
- 9.3.4 Rest of Europe
9.4 Asia Pacific
- 9.4.1 China
- 9.4.2 Japan
- 9.4.3 India
- 9.4.4 Rest of Asia Pacific
9.5 Rest of the World
- 9.5.1 Latin America
- 9.5.2 Middle East and Africa

10 GLOBAL CLOUD MANAGED SERVICES MARKET COMPETITIVE LANDSCAPE

10.1 Overview
10.2 Company Market Ranking
10.3 Key Development Strategies
10.4 Company Regional Footprint
10.5 Company Industry Footprint
10.6 ACE Matrix

11 COMPANY PROFILES

11.1 Accenture plc
- 11.1.1 Company Overview
- 11.1.2 Company Insights
- 11.1.3 Business Breakdown
- 11.1.4 Product Benchmarking
- 11.1.5 Key Developments
- 11.1.6 Winning Imperatives
- 11.1.7 Current Focus & Strategies
- 11.1.8 Threat from Competition
- 11.1.9 SWOT Analysis
11.2 Atos SE
- 11.2.1 Company Overview
- 11.2.2 Company Insights
- 11.2.3 Business Breakdown
- 11.2.4 Product Benchmarking
- 11.2.5 Key Developments
- 11.2.6 Winning Imperatives
- 11.2.7 Current Focus & Strategies
- 11.2.8 Threat from Competition
- 11.2.9 SWOT Analysis
11.3 Cisco Systems, Inc.
- 11.3.1 Company Overview
- 11.3.2 Company Insights
- 11.3.3 Business Breakdown
- 11.3.4 Product Benchmarking
- 11.3.5 Key Developments
- 11.3.6 Winning Imperatives
- 11.3.7 Current Focus & Strategies
- 11.3.8 Threat from Competition
- 11.3.9 SWOT Analysis
11.4 DXC Technology
- 11.4.1 Company Overview
- 11.4.2 Company Insights
- 11.4.3 Business Breakdown
- 11.4.4 Product Benchmarking
- 11.4.5 Key Developments
- 11.4.6 Winning Imperatives
- 11.4.7 Current Focus & Strategies
- 11.4.8 Threat from Competition
- 11.4.9 SWOT Analysis
11.5 Fujitsu Limited
- 11.5.1 Company Overview
- 11.5.2 Company Insights
- 11.5.3 Business Breakdown
- 11.5.4 Product Benchmarking
- 11.5.5 Key Developments
- 11.5.6 Winning Imperatives
- 11.5.7 Current Focus & Strategies
- 11.5.8 Threat from Competition
- 11.5.9 SWOT Analysis
11.6 Google LLC (Alphabet Inc.)
- 11.6.1 Company Overview
- 11.6.2 Company Insights
- 11.6.3 Business Breakdown
- 11.6.4 Product Benchmarking
- 11.6.5 Key Developments
- 11.6.6 Winning Imperatives
- 11.6.7 Current Focus & Strategies
- 11.6.8 Threat from Competition
- 11.6.9 SWOT Analysis
11.7 HCL Technologies
- 11.7.1 Company Overview
- 11.7.2 Company Insights
- 11.7.3 Business Breakdown
- 11.7.4 Product Benchmarking
- 11.7.5 Key Developments
- 11.7.6 Winning Imperatives
- 11.7.7 Current Focus & Strategies
- 11.7.8 Threat from Competition
- 11.7.9 SWOT Analysis
11.8 Hewlett Packard Enterprise
- 11.8.1 Company Overview
- 11.8.2 Company Insights
- 11.8.3 Business Breakdown
- 11.8.4 Product Benchmarking
- 11.8.5 Key Developments
- 11.8.6 Winning Imperatives
- 11.8.7 Current Focus & Strategies
- 11.8.8 Threat from Competition
- 11.8.9 SWOT Analysis
11.9 International Business Machines Corporation
- 11.9.1 Company Overview
- 11.9.2 Company Insights
- 11.9.3 Business Breakdown
- 11.9.4 Product Benchmarking
- 11.9.5 Key Developments
- 11.9.6 Winning Imperatives
- 11.9.7 Current Focus & Strategies
- 11.9.8 Threat from Competition
- 11.9.9 SWOT Analysis
11.10 Infosys Limited
- 11.10.1 Company Overview
- 11.10.2 Company Insights
- 11.10.3 Business Breakdown
- 11.10.4 Product Benchmarking
- 11.10.5 Key Developments
- 11.10.6 Winning Imperatives
- 11.10.7 Current Focus & Strategies
- 11.10.8 Threat from Competition
- 11.10.9 SWOT Analysis