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市場調查報告書
商品編碼
1623219
全球自助結帳終端市場規模(按產品、應用、地區、範圍和預測)Global Self-Checkout Terminals Market Size By Product (Hybrid Self-Checkout Terminals and Cash, Cashless Self-Checkout Terminals), By Application (Retail, Financial Services, Entertainment, Travel, Healthcare), By Geographic Scope And Forecast |
自助結帳終端市場規模預計在 2023 年達到 236 億美元,到 2030 年將達到 311 億美元,2024 年至 2030 年的複合年增長率為 6.3%。零售店的消費者流量不斷增加以及由此導致的結帳排隊時間的增加極大地推動了自助結帳終端市場的成長。此外,個人化購物的偏好和高昂的勞動力成本正在推動自助結帳終端市場的成長。本研究報告對自助結帳終端市場進行了全面的評估。它對關鍵細分市場、趨勢、市場推動因素、阻礙因素、競爭格局以及在市場中發揮關鍵作用的因素進行了全面的分析。
自助結帳終端機的全球市場定義
自助結帳終端也稱為自助服務收銀機或半自動顧客啟動終端機 (SACAT)。這些終端和機器用於處理客戶購買的商品。顧客可以透過將金額插入機器或輸入他們的卡片詳細資料來進行付款。透過掃瞄購買物品的條碼即可產生發票。這樣,顧客就扮演了收銀員的角色。這種機器是由大衛漢布爾 (David Humble) 發明的。現在許多超市都已建立這樣的系統,使得付款變得更容易、更快捷。
使用這樣的系統有很多優點。主要優點是付款過程中不會浪費時間。顧客無需排隊付款。您的客戶可以處理從開票到付款的所有事宜。也不需要複雜的程序。它很容易理解,任何人都可以使用這樣的系統進行付款。由於不需要工作人員或收銀員來處理付款,因此也可以減少人力。這樣,我們可以讓索賠過程更容易、更省時。但首要也是最重要的限制是禁止入內偷竊。
與傳統結帳相比,自助結帳更容易作弊,因此商店扒竊者更有可能進行偷竊。此外,該系統需要客戶付出努力才能使用。還有很多關於機器無法正常運作的報道。因此,持續的蜂鳴聲和機器人聲音也會導致噪音污染。這樣的系統很容易失敗。因此,它的可靠性較低。
自助結帳終端機的全球市場概況
熟練勞動力的短缺和勞動成本的上升,再加上商店顧客流量的增加,導致結帳時等待時間的增加,推動了自助結帳終端市場的成長。零售商正在轉變其系統以降低營運成本,而懲罰購物的增加正在推動自助結帳終端市場的需求。此外,隨著數位化程度的提高和全球電子商務管道的興起,虛擬商店的競爭預計將促使市場上各個商店採用自助結帳終端。這些因素正在促進自助結帳終端市場的成長。
此外,各類商場和商店擴大採用自助服務,也推動了自助結帳終端市場的成長。市場購物者之間的競爭日益激烈,促使他們提供先進的服務來吸引消費者,從而促使了自助結帳終端的採用,從而促進了自助結帳終端市場的成長。
另一方面,由於商品種類繁多,店內空間有限,購物者不得不到店外付款,造成擁擠,預計這將阻礙自助結帳終端市場的成長。然而,近場通訊(NFC)技術以及無線射頻識別(RFID)與行動技術功能的整合等進步預計將推動自助結帳終端市場在未來幾年實現良好成長。
Self-Checkout Terminals Market size was valued at USD 23.6 Billion in 2023 and is projected to reach USD 31.1 Billion by 2030 , growing at a CAGR of 6.3% from 2024 to 2030. An increase in the influx of consumers in the retail shops and thereby increase in the waiting time during the checkout process is majorly driving the growth of the Self-Checkout Terminals Market. Additionally, the preference for personalized shopping and high labor cost is fueling the growth of the Self-Checkout Terminals Market. The Global Self-Checkout Terminals Market report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.
Global Self-Checkout Terminals Market Definition
Self-Checkout Terminals are also called Self Service Checkout and Semi-attended Customer-activated Terminals (SACAT). These terminals or machines are used by the customers to process their own purchased items without any staff assistance. Customers can make the payment by themselves by inserting the amount into a machine or by entering card details for payment. The invoice can be generated by scanning the barcodes of the purchased items. In this manner, the customers themselves perform the role of cashier. Such machines were invented by David Humble. Many of the supermarkets are nowadays using such systems to make payment easier and faster.
There are many advantages to using such systems. The main advantage is that the time is not wasted in the payment process. The customers don't need to stand in the queue for payment. They can prepare the invoice and make payment all by themselves. Also, it is not a very complex process to follow. It is easy to understand and anyone can make the payment using such a system. Also, the manpower can be reduced as no staff/cashier is now required to process payment. In this way, we can make the process of billing easier and less time-consuming. But the very first and most important limitation is shoplifting.
Many people tend to shoplift because it is relatively easy to fool self-checkout systems than the traditional way of billing. Also, customer efforts are required to use this system. Many cases have been reported in which machines were not functioning properly. So continuous beeping or robotic sound may lead to noise pollution also. Such systems are more prone to failure. So they are less reliable.
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Global Self-Checkout Terminals Market Overview
Shortage of skilled laborers and increasing labor costs coupled with the increasing influx of customers in the shops and thereby increase in the waiting time during checkout is fueling the growth of the Self-Checkout Terminals Market. Retailers are transforming their system to reduce operational costs and growing penalized shopping is boosting demand for Self-Checkout Terminals Market. Additionally, with growing digitalization across the globe and an increase in the e-commerce channels, competition from virtual shops is anticipated to the adoption of Self-Checkout Terminals by various shops in the market. These factors are contributing to the growth of the Self-Checkout Terminals Market.
Furthermore, the growing adoption of self-services across various malls and shops is boosting the growth of the Self-Checkout Terminals Market. The growing competition among shoppers in the market has led to providing advanced services to attract consumers which caused the adoption of self-checkout terminals and thus fueled the growth of the Self-Checkout Terminals Market.
On the other hand, the availability of a variety of products reduces the floor space and creates congestion for shoppers to move out during checkout is anticipated to restrict the growth of the Self-Checkout Terminals Market. to overcome this restraint, retailers are adopting wall or countertop self-checkout systems. Nevertheless, advancements such as Near Field Communication (NFC) technologies and the integration of Radio Frequency Identification Devices (RFID) with mobile technology capabilities are expected to provide lucrative growth for Self-Checkout Terminals Market in the years to come.
The Global Self-Checkout Terminals Market is Segmented on the basis of Product, Application, and Geography.
Based on Product, the market is segmented into Hybrid Self-Checkout Terminals and Cash and Cashless Self-Checkout Terminals. The hybrid Self-Checkout Terminals segment is expected to grow with the highest CAGR during the forecasted period due to a reduction in labor cost and multiple operations in a single unit. Also, dual-mode systems of the terminals are fueling the growth of the segment. The cash and Cashless Self-Checkout Terminals segment is accounted for holding the largest share in the market due to the increasing popularity of electronic payments and the rising trend of mobile transactions.
Based on Application, the market is segmented into, Retail, Financial Services, Entertainment, Travel, Healthcare, and Others. The retail segment is expected to hold the largest share in the Self-Checkout Terminals Market. The major factor that is contributing to the growth of the retail segment is the growth in the retail industry, as there is a steady increase in retail outlets across the globe.