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1622972

全球現場服務管理市場規模（按組件、組織規模、部署類型、垂直、地區、範圍和預測）

Global Field Service Management Market Size By Component, By Organization Size, By Deployment Mode, By Verticals, By Geographic Scope And Forecast
出版日期: | 出版商: Verified Market Research | 英文 202 Pages | 商品交期: 2-3個工作天內

價格
簡介目錄

現場服務管理市場規模及預測

現場服務管理市場規模預計在 2023 年價值 40.4 億美元，到 2031 年將達到 106.6 億美元，2024 年至 2031 年的複合年增長率為 12.9%。現場服務管理 (FSM) 是指對參與場外活動和服務交付的公司行動勞動力進行整體組織、調度、派遣和監控。為了快速有效地回應客戶需求，您需要有效地分配員工、車輛和設備等資源。 FSM 軟體可讓調度員和現場工作人員即時溝通、獲取工作詳情、導航路線、追蹤工作進度並有效管理庫存。該技術使多項現場服務活動自動化，包括工作分配、追蹤、開票和報告，從而提高了營運效率、客戶滿意度和獲利能力。

此外，FSM 在公用事業、通訊、醫療保健、製造和建築等行業中擁有眾多應用，其中現場服務、安裝、維修和維護是業務運營的關鍵組成部分。

全球現場服務管理市場動態

影響現場服務管理市場的關鍵市場動態

主要市場驅動因子

對效率和生產力的需求不斷增加：

企業提高營運效率和生產力的需求正在推動現場服務管理市場的發展。現場服務管理解決方案使公司能夠優化調度、派遣和路線，從而減少停機時間並加快服務交付。

行動應用程式的普及：

智慧型手機和平板電腦的普及正在刺激現場服務管理行動應用程式的興起。這些應用程式使技術人員能夠即時存取客戶資料、工作訂單和庫存水平，以便做出更好的決策並提高客戶滿意度。

更重視顧客滿意度：

公司越來越將顧客滿意度視為關鍵的競爭優勢。現場服務管理系統使企業能夠提高服務品質和回應時間，從而提高客戶體驗和忠誠度。

技術進步：

將物聯網、人工智慧和機器學習等先進技術整合到現場服務管理解決方案中，可實現預測性維護、即時監控和自動決策。這不僅提高了營運效率，還可以幫助您在問題影響客戶之前預測和解決問題。

主要問題

與現有系統整合：

將現場服務管理解決方案與現有業務系統（如 ERP 和 CRM）整合是一項重大課題。相容性問題阻礙了無縫資料傳輸，降低了整體營運效率，並且需要大量時間和資源進行正確的整合。

資料安全與隱私問題：

現場服務管理系統處理敏感的客戶數據，因此確保資料的安全性和隱私至關重要。公司必須處理大量法規並實施先進的安全措施，這既昂貴又困難，導致成長放緩。

實施成本高：

實施現場服務管理解決方案的前期成本（包括軟體採購、客製化和培訓）對於小型企業來說可能是難以承受的。這種經濟障礙限制了很大一部分潛在用戶的採用，並阻礙了市場擴張。

主要趨勢：

採用基於雲端的解決方案：

基於雲端的現場服務管理解決方案越來越受歡迎。這些平台具有可擴展性、靈活性和成本效益，使各種規模的組織無需在 IT 基礎架構上進行大量的前期投資即可利用創新技術。

使用物聯網和預測性維護：

物聯網 (IoT) 技術與現場服務管理的結合正在改變服務交付。物聯網提供即時設備監控，透過預測性維護策略減少停機時間，並透過主動服務介入提高客戶滿意度。

擴增實境 (AR) 遠端協助：

現場技術人員越來越多地使用擴增實境 (AR) 獲得遠端協助。 AR 允許專家即時指導技術人員完成複雜的維修，從而提高首次修復率並最大限度地減少後續訪問的需要。

專注於顧客體驗與參與：

客戶體驗和參與度在現場服務管理產業中變得越來越重要。企業正在使用行動應用程式和入口網站為客戶提供即時更新、自助服務選項和直接溝通管道，以提高透明度和信任度。

目錄

第 1 章 全球現場服務管理市場簡介

  • 市場定義
  • 市場區隔
  • 調查安排
  • 先決條件
  • 限制

第 2 章：經過驗證的市場研究方法

  • 資料探勘
  • 數據三角測量
  • 由下而上的方法
  • 自上而下的方法
  • 調查流程
  • 產業專家的重要見解
  • 資料來源

第 3 章執行摘要

    市場概況
  • 生態製圖
  • 絕對的獲利機會
  • 市場吸引力
  • 全球現場服務管理市場：區域分析
  • 全球現場服務管理市場（依部署類型）
  • 全球現場服務管理市場（按組件劃分）
  • 全球現場服務管理市場（依組織規模劃分）
  • 按垂直產業劃分的全球現場服務管理市場
  • 未來市場機會
  • 全球市場細分
  • 產品生命線

第 4 章 現場服務管理的全球市場展望

  • 全球現場服務管理的演變
  • 驅動程式
  • 阻礙因素
  • 機會
  • 波特五力模型
  • 價值鏈分析
  • 價格分析
  • 宏觀經濟分析

第5章 全球現場服務管理市場（按組成部分）

  • 概述
  • 解決方案
    • 移動現場執行
    • 服務合約管理
    • 保固管理
    • 勞動力管理
    • 客戶管理
    • 庫存管理
    • 其他
  • 服務詳情
    • 實施 培訓與支援
    • 諮詢與顧問

第6章 全球現場服務管理市場（依部署類型）

  • 概述
  • 本地
  • 基於雲端

第7章全球現場服務管理市場（依組織規模）

  • 概述
  • 大型企業
  • 中小型企業

第 8 章現場服務管理全球市場（依垂直產業劃分）
  • 概述
  • 能源和公用事業
  • 電信
  • 製造業
  • 醫療保健
  • 銀行、金融服務和保險 (BFSI)
  • 建築與房地產
  • 運輸與物流
  • 零售和批發
  • 其他

第 9 章現場服務管理全球市場（按區域）
  • 概述
  • 北美洲
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 德國
    • 英國
    • 法國
    • 義大利
    • 西班牙
    • 其他歐洲國家
    亞太地區
    • 中國
    • 日本
    • 印度
    • 其他亞太地區
  • 拉丁美洲
    • 巴西
    • 阿根廷
    • 其他拉丁美洲國家
  • 中東和非洲
    • 阿拉伯聯合大公國
    • 沙烏地阿拉伯
    • 南非
    • 其他中東和非洲地區

第 10 章全球現場服務管理市場的競爭格局

  • 概述
  • 各公司的市場排名
  • 重大進展
  • 公司地理分佈
  • 公司依行業分佈
  • ACE 矩陣

第 11 章 公司簡介

  • ServiceMax
  • FieldAware
  • Verizon Connect
  • Xero Service
  • SAP Field Service Management
  • WorkWave
  • IFS Field Service Management
  • Scoro
  • mHelpDesk
  • Mavenlink

第 12 章 重大進展

  • 產品發佈/開發
  • 合併和收購
  • 業務擴展
  • 夥伴關係和合作關係

第 13 章：經過驗證的市場情報

    關於經過驗證的市場情報
  • 動態資料視覺化
簡介目錄
Product Code: 8991

Field Service Management Market Size And Forecast

Field Service Management Market size was valued at USD 4.04 Billion in 2023 and is projected to reach USD 10.66 Billion by 2031, growing at a CAGR of 12.9% from 2024 to 2031. Field Service Management (FSM) is the entire organization, scheduling, dispatching, and monitoring of a company's mobile workforce involved in off-site activities or service delivery. It entails efficiently allocating resources such as staff, vehicles, and equipment to meet client needs quickly and effectively. FSM software enables dispatchers and field workers to communicate in real-time, obtain job details, navigate routes, track job progress, and manage inventory efficiently. This technology automates several field service activities, including work assignment, tracking, invoicing, and reporting, resulting in better operational efficiency, customer satisfaction, and profitability.

Furthermore, FSM has numerous applications in industries like as utilities, telecommunications, healthcare, manufacturing, and construction, where on-site services, installations, repairs, and maintenance are critical components of corporate operations.

Global Field Service Management Market Dynamics

The key market dynamics that are shaping the Field Service Management Market include:

Key Market Drivers

Increased Demand for Efficiency and Productivity:

The organizations' need to improve operational efficiency and productivity is driving the Field Service Management Market. Implementing field service management solutions allows businesses to optimize scheduling, dispatching, and routing, resulting in reduced downtime and faster service delivery.

Rise in Adoption of Mobile Applications:

The proliferation of smartphones and tablets is spurring mobile applications for field service management. These apps give technicians real-time access to client data, work orders, and inventory levels, resulting in better decision-making and customer satisfaction.

Growing Focus on Customer Satisfaction:

Companies are increasingly emphasizing customer satisfaction as a crucial competitive advantage. Field service management systems allow firms increase service quality and response times, resulting in a better customer experience and loyalty.

Technological Advancements:

Integrating sophisticated technologies such as IoT, AI, and machine learning into field service management solutions allows for predictive maintenance, real-time monitoring, and automated decision-making. This not only enhances operating efficiency but also aids in anticipating and fixing problems before they affect customers.

Key Challenges:

Integration with Existing Systems:

Integrating field service management solutions with existing business systems (such as ERP and CRM) is a significant challenge. Compatibility concerns impede seamless data transmission, reducing overall operational efficiency and demanding significant time and resources for proper integration.

Data Security and Privacy Concerns:

It is imperative to guarantee data security and privacy because field service management systems handle sensitive client data. Companies have to handle numerous regulatory regulations and deploy sophisticated security measures, which are expensive and difficult, resulting in slower growth.

High Implementation Costs:

The initial cost of implementing field service management solutions, which includes software acquisition, customization, and training, is prohibitively expensive for small and medium-sized businesses. This financial barrier hinders market expansion by limiting adoption among a sizable portion of potential users.

Key Trends:

Adoption of Cloud-Based Solutions:

Cloud-based field service management solutions are becoming increasingly popular. These platforms provide scalability, flexibility, and cost-effectiveness, allowing organizations of all sizes to harness innovative technology without making major upfront investments in IT infrastructure.

Use of IoT and Predictive Maintenance:

The combination of Internet of Things (IoT) technology and field service management is transforming service delivery. IoT provides real-time equipment monitoring, resulting in predictive maintenance tactics that reduce downtime and increase customer satisfaction through proactive service interventions.

Augmented Reality (AR) for Remote Assistance:

Field technicians are increasingly receiving help remotely through the use of Augmented Reality (AR). AR allows specialists to help technicians through complicated repairs in real-time, improving first-time fix rates and minimizing the need for follow-up visits.

Focus on Customer Experience and Engagement:

Customer Experience and Engagement are becoming increasingly important in the field service management industry. Businesses use mobile applications and web portals to provide customers with real-time updates, self-service alternatives, and direct communication channels, hence increasing transparency and confidence.

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Global Field Service Management Market Regional Analysis

Here is a more detailed regional analysis of the Field Service Management Market:

North America:

According to Verified Market Research, North America is estimated to dominate over the forecast period. North America is the leader in the adoption of new technologies such as IoT, AI, and cloud computing, all of which are essential to sophisticated field service management solutions. The region's openness to innovation is fueling demand for sophisticated field service management technologies, paving the way for industry supremacy.

The region's robust IT infrastructure is projected to enable the seamless deployment and integration of field service management systems across sectors. High internet penetration and the availability of modern network technologies enable real-time data interchange, which is required for efficient field service operations.

Many top field service management solution suppliers are based in North America. These companies make large investments in research and development, contributing to the region's market domination by constantly improving their offerings and setting worldwide industry standards.

Furthermore, North American businesses place a high value on customer happiness as a competitive differentiation. This focus encourages the adoption of field service management solutions for improving service delivery, response times, and overall customer experience, reinforcing the region's market dominance.

Europe:

Europe's severe regulatory environment, which includes data protection legislation such as GDPR, promotes the demand for compliant field service management solutions. Companies are investing in innovative systems to secure data security and privacy, fostering long-term market growth while conforming to these rules.

European organizations use digital transformation initiatives to improve operational efficiency and customer service. This trend increases the use of field service management solutions by combining them with IoT, AI, and analytics to streamline procedures and improve service results.

There is a growing emphasis on sustainability in Europe, driving firms to optimize field service operations for lower environmental impact. This effort is supported by solutions that allow for more efficient routing, reduced fuel consumption, and lower carbon footprints, all of which contribute to market growth.

Furthermore, public-private partnerships in Europe promote the adoption of innovative field service technology, particularly in utilities and public services. These agreements make it easier to execute smart city projects and maintain infrastructure, hence driving the Field Service Management Market.

Asia Pacific:

Asia Pacific is witnessing rapid industrial expansion and urban development, increasing the requirement for effective field service management in industries such as telecommunications, utilities, and manufacturing. This economic shift involves innovative solutions for managing growing service networks and infrastructure maintenance requirements.

With the broad availability and usage of smartphones and mobile internet in Asia Pacific, there is a strong push for mobile field service management solutions. These technologies offer real-time communication, scheduling, and information access, which improves efficiency and customer satisfaction.

Businesses in Asia-Pacific are increasingly recognizing the value of customer service as a competitive differentiator. This approach is driving the adoption of field service management solutions that provide better customer interaction, faster service delivery, and higher service quality.

Furthermore, this region's SME sector is thriving, driving the need for field service management systems. These businesses are using technology to optimize operations, improve service delivery, and compete effectively with larger enterprises, all of which contribute to the market's rapid expansion in this region.

Global Field Service Management Market: Segmentation Analysis

The Global Field Service Management Market is segmented on the basis of Component, Deployment Mode, Organization Size, Vertical, And Geography.

Field Service Management Market, By Component

  • Solutions
  • Mobile Field Execution
  • Service Contract Management
  • Warranty Management
  • Workforce Management
  • Customer Management
  • Inventory Management
  • Others
  • Services
  • Implementation
  • Training & Support
  • Consulting & Advisory

Based on Component, The market is segmented into Solutions and Services. The solution segment is estimated to dominate the Field Service Management Market due to the important part that field service management software plays in automating and optimizing different parts of field operations. Mobile field execution, service contract management, warranty management, labor management, customer management, and inventory management are all critical components of boosting operational efficiency, lowering costs, and increasing customer satisfaction. Businesses from all sectors rely on these complete solutions to streamline their field service operations, from scheduling and dispatching to billing and reporting.

Field Service Management Market, By Deployment Mode

  • On-Premise
  • Cloud-Based

Based on Deployment Mode, The market is segmented into On-Premise and Cloud-Based. Cloud Based segment is estimated to dominate the global market owing to the cloud's intrinsic benefits, such as scalability, adaptability, and cost-effectiveness. Cloud-based solutions enable organizations of all sizes to use modern field service management capabilities without the requirement for a large upfront investment in IT infrastructure. Furthermore, cloud implementation enables remote access to the system from anywhere and at any time, which is critical for field service operations. It also simplifies connection with other cloud services and apps, improving operational efficiency and data analytics capabilities. The ongoing digital transformation of sectors, as well as the growing demand for scalable, secure, and cost-effective solutions, are driving the use of cloud-based field service management solutions.

Field Service Management Market, By Organization Size

  • Large Enterprises
  • Small-Medium Enterprises

Based on Organization Size, The market is segmented into Large Enterprises and Small-Medium Enterprises. Large enterprises are estimated to lead this segment in the forecast period. Large corporations have the financial resources and infrastructure to invest in complete FSM solutions that can be implemented across several departments and geographies. This investment enables them to take advantage of the full range of benefits provided by FSM technology, such as increased efficiency, higher customer satisfaction, and significant savings. Furthermore, the complicated operational requirements and scale of these organizations require sophisticated field service management solutions capable of handling large volumes of data, complex scheduling, and logistics.

Field Service Management Market, By Verticals

  • Energy & Utilities
  • Telecom
  • Manufacturing
  • Healthcare
  • Banking, Financial Services and Insurance (BFSI)
  • Construction & Real Estate
  • Transportation and Logistics
  • Retail & Wholesale
  • Others

Based on Verticals, The market is segmented into Energy & Utilities, Telecom, Manufacturing, Healthcare, BFSI, Construction & Real Estate, Transportation & Logistics, Retail & Wholesale, and Other Verticals. The manufacturing vertical segment is estimated to show the highest growth in the forecasted period due to the industry's growing emphasis on operational efficiency, equipment uptime, and customer satisfaction. In the manufacturing business, field service management systems are critical for controlling and maintaining equipment, ensuring production lines work smoothly, and reducing downtime. These technologies allow manufacturers to schedule preventative maintenance, respond quickly to equipment problems, and guarantee that the appropriate professional is dispatched with the necessary components and knowledge.

Key Players

  • The "Global Field Service Management Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are
  • ServiceMax, FieldAware, Verizon Connect, Xero Service, SAP Field Service Management, Oracle Field Service Cloud, Microsoft Dynamics 365 Field Service, WorkWave, IFS Field Service Management, Scoro, mHelpDesk, ServiceNow Field Service Management, Mavenlink, Commusoft, Cradlepoint, Skydio, GE Digital and Jobber.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with its product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

  • Field Service Management Recent Developments
  • In February 2024, ServiceMax, a major provider of cloud-based field service management (FSM) software, announced a collaboration with HERE Technologies, a leader in location data and mapping services. This cooperation seeks to strengthen the location intelligence capabilities of ServiceMax's FSM platform, allowing organizations to optimize field service operations, boost first-time fix rates, and shorten travel times.
  • In February 2024, Verizon Connect, a fleet management and connected car solution provider, announced the purchase of Telogis, a market leader in location intelligence and telematics solutions. This combination is anticipated to produce a global leader in connected vehicle technology, providing businesses with a comprehensive suite of solutions for fleet management, field operations optimization, and safety improvement.
  • In February 2024, IFS, a worldwide enterprise software provider, announced the launch of IFS FSM Field Service Management, a new cloud-based solution tailored to the needs of mid-sized organizations. This offering seeks to provide mid-sized businesses with a scalable and cost-effective FSM solution that streamlines field operations, increases technician productivity, and improves customer experience.
  • In February 2024, Xero Service, a provider of cloud-based FSM software for trade organizations, announced a partnership with Xero, a prominent worldwide cloud accounting platform. This interface enables Xero Service users to seamlessly link their field service activities to their accounting data, reducing workflows and increasing financial insight.
  • In February 2024, WorkWave, a supplier of cloud-based field service management and mobile workforce management solutions, announced a $100 million investment by Thoma Bravo, a major private equity firm. This funding will be utilized to accelerate WorkWave's expansion, broaden its product line, and invest in R&D to stay competitive in the FSM market.

TABLE OF CONTENTS

1 INTRODUCTION OF GLOBAL FIELD SERVICE MANAGEMENT MARKET

  • 1.1 Market Definition
  • 1.2 Market Segmentation
  • 1.3 Research Timelines
  • 1.4 Assumptions
  • 1.5 Limitations

2 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

  • 2.1 Data Mining
  • 2.2 Data Triangulation
  • 2.3 Bottom-Up Approach
  • 2.4 Top-Down Approach
  • 2.5 Research Flow
  • 2.6 Key Insights from Industry Experts
  • 2.7 Data Sources

3 EXECUTIVE SUMMARY

  • 3.1 Market Overview
  • 3.2 Ecology Mapping
  • 3.3 Absolute Market Opportunity
  • 3.4 Market Attractiveness
  • 3.5 Global Field Service Management Market Geographical Analysis (CAGR %)
  • 3.6 Global Field Service Management Market, By Deployment Mode (USD Million)
  • 3.7 Global Field Service Management Market, By Component (USD Million)
  • 3.8 Global Field Service Management Market, By Organization Size (USD Million)
  • 3.9 Global Field Service Management Market, By Verticals (USD Million)
  • 3.10 Future Market Opportunities
  • 3.11 Global Market Split
  • 3.12 Product Life Line

4 GLOBAL FIELD SERVICE MANAGEMENT MARKET OUTLOOK

  • 4.1 Global Field Service Management Evolution
  • 4.2 Drivers
    • 4.2.1 Driver 1
    • 4.2.2 Driver 2
  • 4.3 Restraints
    • 4.3.1 Restraint 1
    • 4.3.2 Restraint 2
  • 4.4 Opportunities
    • 4.4.1 Opportunity 1
    • 4.4.2 Opportunity 2
  • 4.5 Porters Five Force Model
  • 4.6 Value Chain Analysis
  • 4.7 Pricing Analysis
  • 4.8 Macroeconomic Analysis

5 GLOBAL FIELD SERVICE MANAGEMENT MARKET, BY COMPONENT

  • 5.1 Overview
  • 5.2 Solutions
    • 5.2.1 Mobile Field Execution
    • 5.2.2 Service Contract Management
    • 5.2.3 Warranty Management
    • 5.2.4 Workforce Management
    • 5.2.5 Customer Management
    • 5.2.6 Inventory Management
    • 5.2.7 Others
  • 5.3 Services
    • 5.3.1 Implementation
    • 5.3.2 Training & Support
    • 5.3.3 Consulting & Advisory

6 GLOBAL FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE

  • 6.1 Overview
  • 6.2 On-Premise
  • 6.3 Cloud-Based

7 GLOBAL FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE

  • 7.1 Overview
  • 7.2 Large Enterprises
  • 7.3 Small-Medium Enterprises

8 GLOBAL FIELD SERVICE MANAGEMENT MARKET, BY VERTICALS

  • 8.1 Overview
  • 8.2 Energy & Utilities
  • 8.3 Telecom
  • 8.4 Manufacturing
  • 8.5 Healthcare
  • 8.6 Banking, Financial Services and Insurance (BFSI)
  • 8.7 Construction & Real Estate
  • 8.8 Transportation and Logistics
  • 8.9 Retail & Wholesale
  • 8.10 Others

9 GLOBAL FIELD SERVICE MANAGEMENT MARKET, BY GEOGRAPHY

  • 9.1 Overview
  • 9.2 North America
    • 9.2.1 U.S.
    • 9.2.2 Canada
    • 9.2.3 Mexico
  • 9.3 Europe
    • 9.3.1 Germany
    • 9.3.2 U.K.
    • 9.3.3 France
    • 9.3.4 Italy
    • 9.3.5 Spain
    • 9.3.6 Rest of Europe
  • 9.4 Asia Pacific
    • 9.4.1 China
    • 9.4.2 Japan
    • 9.4.3 India
    • 9.4.4 Rest of Asia Pacific
  • 9.5 Latin America
    • 9.5.1 Brazil
    • 9.5.2 Argentina
    • 9.5.3 Rest of Latin America
  • 9.6 Middle-East and Africa
    • 9.6.1 UAE
    • 9.6.2 Saudi Arabia
    • 9.6.3 South Africa
    • 9.6.4 Rest of Middle-East and Africa

10 GLOBAL FIELD SERVICE MANAGEMENT MARKET COMPETITIVE LANDSCAPE

  • 10.1 Overview
  • 10.2 Company Market Ranking
  • 10.3 Key Developments
  • 10.4 Company Regional Footprint
  • 10.5 Company Industry Footprint
  • 10.6 ACE Matrix

11 COMPANY PROFILES

  • 11.1 ServiceMax
    • 11.1.1 Company Overview
    • 11.1.2 Company Insights
    • 11.1.3 Product Benchmarking
    • 11.1.4 Key Development
    • 11.1.5 Winning Imperatives
    • 11.1.6 Current Focus & Strategies
    • 11.1.7 Threat from Competition
    • 11.1.8 SWOT Analysis
  • 11.2 FieldAware
    • 11.2.1 Company Overview
    • 11.2.2 Company Insights
    • 11.2.3 Product Benchmarking
    • 11.2.4 Key Development
    • 11.2.5 Winning Imperatives
    • 11.2.6 Current Focus & Strategies
    • 11.2.7 Threat from Competition
    • 11.2.8 SWOT Analysis
  • 11.3 Verizon Connect
    • 11.3.1 Company Overview
    • 11.3.2 Company Insights
    • 11.3.3 Product Benchmarking
    • 11.3.4 Key Development
    • 11.3.5 Winning Imperatives
    • 11.3.6 Current Focus & Strategies
    • 11.3.7 Threat from Competition
    • 11.3.8 SWOT Analysis
  • 11.4 Xero Service
    • 11.4.1 Company Overview
    • 11.4.2 Company Insights
    • 11.4.3 Product Benchmarking
    • 11.4.4 Key Development
    • 11.4.5 Winning Imperatives
    • 11.4.6 Current Focus & Strategies
    • 11.4.7 Threat from Competition
    • 11.4.8 SWOT Analysis
  • 11.5 SAP Field Service Management
    • 11.5.1 Company Overview
    • 11.5.2 Company Insights
    • 11.5.3 Product Benchmarking
    • 11.5.4 Key Development
    • 11.5.5 Winning Imperatives
    • 11.5.6 Current Focus & Strategies
    • 11.5.7 Threat from Competition
    • 11.5.8 SWOT Analysis
  • 11.6 WorkWave
    • 11.6.1 Company Overview
    • 11.6.2 Company Insights
    • 11.6.3 Product Benchmarking
    • 11.6.4 Key Development
    • 11.6.5 Winning Imperatives
    • 11.6.6 Current Focus & Strategies
    • 11.6.7 Threat from Competition
    • 11.6.8 SWOT Analysis
  • 11.7 IFS Field Service Management
    • 11.7.1 Company Overview
    • 11.7.2 Company Insights
    • 11.7.3 Product Benchmarking
    • 11.7.4 Key Development
    • 11.7.5 Winning Imperatives
    • 11.7.6 Current Focus & Strategies
    • 11.7.7 Threat from Competition
    • 11.7.8 SWOT Analysis
  • 11.8 Scoro
    • 11.8.1 Company Overview
    • 11.8.2 Company Insights
    • 11.8.3 Product Benchmarking
    • 11.8.4 Key Development
    • 11.8.5 Winning Imperatives
    • 11.8.6 Current Focus & Strategies
    • 11.8.7 Threat from Competition
    • 11.8.8 SWOT Analysis
  • 11.9 mHelpDesk
    • 11.9.1 Company Overview
    • 11.9.2 Company Insights
    • 11.9.3 Product Benchmarking
    • 11.9.4 Key Development
    • 11.9.5 Winning Imperatives
    • 11.9.6 Current Focus & Strategies
    • 11.9.7 Threat from Competition
    • 11.9.8 SWOT Analysis
  • 11.10 Mavenlink
    • 11.10.1 Company Overview
    • 11.10.2 Company Insights
    • 11.10.3 Product Benchmarking
    • 11.10.4 Key Development
    • 11.10.5 Winning Imperatives
    • 11.10.6 Current Focus & Strategies
    • 11.10.7 Threat from Competition
    • 11.10.8 SWOT Analysis

12 KEY DEVELOPMENTS

  • 12.1 Product Launches/Developments
  • 12.2 Mergers and Acquisitions
  • 12.3 Business Expansions
  • 12.4 Partnerships and Collaborations

13. VERIFIED MARKET INTELLIGENCE

  • 13.1 About Verified Market Intelligence
  • 13.2 Dynamic Data Visualization