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市場調查報告書
商品編碼
1971518

百貨公司市場－全球產業規模、佔有率、趨勢、機會和預測（按產品類型、地區和競爭格局分類，2021-2031年）

Department Stores Market - Global Industry Size, Share, Trends, Opportunity and Forecast, By Product Type (Apparel & Accessories, FMCG, Hardline & Softline), By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 185 Pages | 商品交期: 2-3個工作天內

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簡介目錄

全球百貨公司市場預計將從 2025 年的 1,224.5 億美元成長到 2031 年的 1,745.8 億美元，複合年成長率為 6.09%。

百貨公司的特點是規模龐大的零售場所，提供種類繁多的消費品，例如服飾、美容產品和家具，這些商品通常在同一棟建築內按特定區域陳列。推動百貨公司發展的關鍵因素包括全球快速的都市化，這使得潛在客戶集中在主要城市；以及新興經濟體中產階級的壯大，從而提升了對高階品牌的需求。此外，國際觀光的復甦也是一個重要的經濟刺激因素，因為百貨公司往往是尋求高品質商品的旅客的主要購物場所。

市場概覽
預測期 2027-2031
市場規模：2025年 1224.5億美元
市場規模：2031年 1745.8億美元
複合年成長率：2026-2031年 6.09%
成長最快的細分市場 服裝和配件
最大的市場 北美洲

儘管存在這些積極因素，但由於來自電商平台和D2C品牌的激烈競爭，該行業仍面臨嚴峻的挑戰。這些競爭對手憑藉其便利性不斷搶佔市場佔有率，這種結構性轉變正對實體零售的業績和收入成長產生嚴重影響。國際百貨公司協會（IADS）的數據也印證了這些壓力帶來的影響，該協會報告稱，2023-2024會計年度全球平均年銷售成長率年減1.6%。

市場促進因素

採用無縫全通路和混合零售模式正逐漸成為一種生存策略。這種調查方法使百貨公司能夠將實體店與線上通路整合起來。零售商可以利用實體店作為履約中心，同時提供諸如線上訂購線下取貨和路邊取貨等多樣化的購物選擇。透過調整所有通路的庫存，企業可以簡化庫存管理，減少對降價的依賴，從而增強其相對於純線上競爭對手的競爭力。例如，諾德斯特龍百貨公司在2025年3月發布的「2024會計年度年度報告」中指出，其同店銷售額成長了3.0%，並將這一成功主要歸功於線上和線下門市營運之間的協同效應。同時，為了提高這種混合模式的效率，梅西百貨公司在2025年1月宣布，作為其門市組合最佳化策略的一部分，將關閉66家業績不佳的門市。

同時，人工智慧 (AI) 與數據驅動型個人化技術的融合正在變革客戶服務和物流。零售商正利用 AI 演算法分析大量消費者數據，提供高度精準的產品提案和動態定價模型，進而提高轉換率。除了面向客戶的應用之外，這些技術還能自動化複雜的供應鏈流程，提高需求預測的準確性，進而避免因庫存過剩造成的損失。這種數位化轉型帶來的經濟影響十分顯著。根據英偉達 (NVIDIA) 的報告《零售和消費品行業人工智慧現狀：2025 年趨勢》，87% 已應用 AI 技術的零售商的年收入均有所成長。對於希望在數據主導市場中重獲盈利和市場佔有率的傳統零售商而言，這項技術進步至關重要。

市場挑戰

來自電商平台的日益激烈的競爭，對全球百貨公司市場的擴張構成了重大阻礙。這種數位轉型正在從根本上改變消費者的習慣，消費者越來越傾向於足不出戶，舒適地瀏覽海量線上商品目錄，而不是前往實體店購物。線上零售商憑藉著更低的營運成本、更具競爭力的價格和快速的配送服務，有效地削弱了傳統商店的價值提案。傳統商店原本依靠面對面的銷售來彌補高昂的房地產和人事費用。因此，現有零售商面臨著客流量下降和收入密度降低的困境，這直接阻礙了它們的發展和利潤率的維持。

近期行業統計數據顯示，線上和線下零售通路之間的業績差距正在擴大，這印證了上述結構性衰退的趨勢。根據美國零售聯合會（NRF）預測，2024年，非實體店和線上銷售額預計將年增7%至9%，遠高於零售業整體成長速度。數位商務的快速擴張使百貨公司在財務上處於被動地位，使得靈活的競爭對手得以搶佔市場佔有率，並阻礙了整個行業的發展。因此，實體零售網路的萎縮已不可避免。

市場趨勢

「以在地化為核心、精心打造的小規模門市概念」的趨勢，標誌著零售商戰略重心正從傳統的大型購物中心旗艦店轉向更高效的佈局，並將目光聚焦於人口密集的郊區住宅。透過在生活方式中心分店小規模門市，他們顯著降低了營運成本，同時確保選擇商品符合當地人口結構。這項策略提升了顧客的便利性，並有效地將門市打造成為即時購買和線上訂單提貨的中心樞紐。例如，《快公司》（Fast Company）在2024年9月發表了報導，報導了這一強力的擴大策略。文章指出，Nordstrom自年初以來已分店了11家新店，並計劃在年底前再開設12家，這表明該公司正致力於加強其實體門市網路。

同時，永續轉售和循環經濟服務的引入正在改變整個產業的價值提案，使產品耐用性取代單純的銷售量成為首要考慮因素。為了吸引具有環保意識的消費者並與快時尚品牌競爭，百貨公司正將永久性轉售、維修和租賃服務直接整合到其主要銷售區域。這種做法不僅創造了新的收入來源，還透過符合道德規範的實踐和身臨其境型的「二手」零售環境，增強了消費者的品牌忠誠度。為了突顯這項營運模式的轉變，《永續發展之聲》（Sustainability Beat）在其2024年4月發表的報導《塞爾福里奇百貨公司將「ReSelfridges」環保理念推廣至所有門市》中報道，該公司在其倫敦旗艦店開設了一個3000平方英尺的全新循環時尚中心。這是其在整個門市網路中推廣永續性舉措的一部分。

目錄

第1章概述

第2章：調查方法

第3章執行摘要

第4章：客戶心聲

第5章：全球百貨公司市場展望

  • 市場規模及預測
    • 按金額
  • 市佔率及預測
    • 產品類型（服裝及配件、快速消費品、硬線產品和軟線產品）
    • 按地區
    • 按公司（2025 年）
  • 市場地圖

第6章：北美百貨公司市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 北美洲：國別分析
    • 美國
    • 加拿大
    • 墨西哥

第7章：歐洲百貨商店市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 歐洲：國別分析
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙

第8章：亞太地區百貨公司市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 亞太地區：國別分析
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲

第9章：中東和非洲百貨公司市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 中東與非洲：國別分析
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

第10章：南美洲百貨公司市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 南美洲：國別分析
    • 巴西
    • 哥倫比亞
    • 阿根廷

第11章 市場動態

  • 促進因素
  • 任務

第12章 市場趨勢與發展

  • 併購
  • 產品發布
  • 近期趨勢

第13章：全球百貨公司市場：SWOT分析

第14章：波特五力分析

  • 產業競爭
  • 新進入者的潛力
  • 供應商的議價能力
  • 顧客權力
  • 替代品的威脅

第15章 競爭格局

  • Marks and Spencer Plc
  • Macy's, Inc.
  • Target Corporation
  • Nordstrom, Inc.
  • Walmart Inc
  • Isetan Mitsukoshi Holdings Ltd
  • Kohl's, Inc.
  • Lotte Department Store
  • Dillard's Inc.
  • Selfridges Group

第16章 策略建議

第17章：關於研究公司及免責聲明

簡介目錄
Product Code: 26905

The Global Department Stores Market is projected to expand from USD 122.45 Billion in 2025 to USD 174.58 Billion by 2031, reflecting a Compound Annual Growth Rate (CAGR) of 6.09%. Department stores are characterized as large-scale retail venues that provide a wide variety of consumer products, such as apparel, beauty items, and home furnishings, arranged into specific sections within a single building. Key factors driving this growth include rapid global urbanization, which gathers potential customers in major cities, and the growing middle class in emerging nations, which boosts demand for premium brands. Furthermore, the resurgence of international tourism acts as a vital economic stimulus, as these stores often serve as key shopping hubs for travelers in search of high-quality merchandise.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 122.45 Billion
Market Size 2031USD 174.58 Billion
CAGR 2026-20316.09%
Fastest Growing SegmentApparel & Accessories
Largest MarketNorth America

Despite these positive indicators, the industry faces substantial hurdles due to fierce competition from e-commerce platforms and direct-to-consumer brands, which are capturing market share through greater convenience. This structural transformation has imposed significant stress on brick-and-mortar retail performance and revenue growth. The impact of these pressures is highlighted by data from the International Association of Department Stores, which reported that in 2025, the average global year-on-year sales growth for the fiscal year 2023-2024 experienced a decline of 1.6 percent.

Market Driver

Adopting seamless omnichannel and hybrid retail frameworks has emerged as an essential strategy for survival, allowing department stores to merge their physical footprints with digital accessibility. This methodology empowers retailers to utilize their physical locations as fulfillment centers while providing versatile shopping alternatives like click-and-collect and curbside pickup. By aligning inventory across all channels, companies can manage stock more effectively and decrease reliance on markdowns, thereby competing better against digital-only rivals. For example, Nordstrom, Inc. noted in its 'Annual Report for Fiscal Year 2024', released in March 2025, that it achieved a 3.0 percent rise in comparable sales, a success credited largely to the synergy between its digital and physical operations. Concurrently, to refine efficiency within this hybrid model, Macy's, Inc. confirmed in January 2025 that it would close 66 underperforming locations as part of a strategic effort to optimize its portfolio.

In parallel, the integration of artificial intelligence and data-centric personalization is transforming how the sector handles customer interaction and operational logistics. Retailers are increasingly utilizing AI algorithms to interpret massive amounts of consumer data, facilitating highly targeted product suggestions and dynamic pricing models that boost sales conversions. Beyond customer-facing applications, these technologies automate intricate supply chain processes and forecast demand with improved precision to avoid expensive overstock scenarios. The financial benefits of this digital shift are substantial; a report by NVIDIA titled 'State of AI in Retail and CPG: 2025 Trends' indicates that 87 percent of retailers employing AI observed an increase in annual revenue. This technological evolution is crucial for traditional retailers aiming to restore profitability and relevance in a data-driven marketplace.

Market Challenge

The escalating rivalry from e-commerce platforms represents a significant obstacle to the expansion of the Global Department Stores Market. This digital transition is fundamentally reshaping consumer habits, as shoppers increasingly prefer the ease of exploring extensive online catalogs from home rather than visiting physical stores. Online retailers leverage lower operational overheads to provide competitive pricing and fast shipping, effectively undermining the value proposition of traditional stores that depend on in-person sales to offset high real estate and labor costs. As a result, established retailers are experiencing diminished foot traffic and lower revenue density, which directly impedes their capacity to grow or sustain profit margins.

This structural decline is underscored by recent industry statistics that reveal a growing performance disparity between digital and physical retail channels. According to the National Retail Federation, non-store and online sales were anticipated to increase by 7 percent to 9 percent year over year in 2024, a rate significantly faster than overall retail growth. This rapid acceleration of digital commerce compels department stores to adopt a defensive financial stance, resulting in market share losses to more agile competitors, suppressing overall sector development, and necessitating reductions in physical store networks.

Market Trends

The trend toward Localized and Curated Small-Format Store Concepts signifies a strategic move away from traditional large mall anchor stores, with retailers focusing on high-density suburban neighborhoods using more efficient layouts. By opening smaller outlets in lifestyle centers, companies can drastically cut overhead expenses while tailoring product selections to match local demographics. This strategy enhances customer accessibility, effectively establishing these locations as convenient points for both immediate purchases and digital order fulfillment. Demonstrating this robust expansion tactic, Fast Company reported in September 2024, in an article titled 'Nordstrom Rack opening new stores in 2024: full list and map', that Nordstrom had already launched 11 new sites year-to-date and scheduled 12 more openings by the end of the year to bolster its physical presence.

At the same time, the adoption of Sustainable Resale and Circular Economy Services is transforming the sector's value proposition by emphasizing product durability over sheer volume. To appeal to environmentally conscious shoppers and compete with fast-fashion brands, department stores are incorporating permanent resale, repair, and rental services directly onto their main sales floors. This approach not only creates new revenue channels but also cultivates stronger brand loyalty through ethical practices and immersive "pre-loved" retail environments. Highlighting this operational shift, Sustainability Beat reported in April 2024, in the article 'Selfridges expands Reselfridges eco concept across all stores', that the retailer inaugurated a new 3,000 square foot circular fashion hub in its London flagship store as part of a broad rollout of sustainability measures across its network.

Key Market Players

  • Marks and Spencer Plc
  • Macy's, Inc.
  • Target Corporation
  • Nordstrom, Inc.
  • Walmart Inc
  • Isetan Mitsukoshi Holdings Ltd
  • Kohl's, Inc.
  • Lotte Department Store
  • Dillard's Inc.
  • Selfridges Group

Report Scope

In this report, the Global Department Stores Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Department Stores Market, By Product Type

  • Apparel & Accessories
  • FMCG
  • Hardline & Softline

Department Stores Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Department Stores Market.

Available Customizations:

Global Department Stores Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Department Stores Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Product Type (Apparel & Accessories, FMCG, Hardline & Softline)
    • 5.2.2. By Region
    • 5.2.3. By Company (2025)
  • 5.3. Market Map

6. North America Department Stores Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Product Type
    • 6.2.2. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Department Stores Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Product Type
    • 6.3.2. Canada Department Stores Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Product Type
    • 6.3.3. Mexico Department Stores Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Product Type

7. Europe Department Stores Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Product Type
    • 7.2.2. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Department Stores Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Product Type
    • 7.3.2. France Department Stores Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Product Type
    • 7.3.3. United Kingdom Department Stores Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Product Type
    • 7.3.4. Italy Department Stores Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Product Type
    • 7.3.5. Spain Department Stores Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Product Type

8. Asia Pacific Department Stores Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Product Type
    • 8.2.2. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Department Stores Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Product Type
    • 8.3.2. India Department Stores Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Product Type
    • 8.3.3. Japan Department Stores Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Product Type
    • 8.3.4. South Korea Department Stores Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Product Type
    • 8.3.5. Australia Department Stores Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Product Type

9. Middle East & Africa Department Stores Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Product Type
    • 9.2.2. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Department Stores Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Product Type
    • 9.3.2. UAE Department Stores Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Product Type
    • 9.3.3. South Africa Department Stores Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Product Type

10. South America Department Stores Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Product Type
    • 10.2.2. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Department Stores Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Product Type
    • 10.3.2. Colombia Department Stores Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Product Type
    • 10.3.3. Argentina Department Stores Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Product Type

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Department Stores Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. Marks and Spencer Plc
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. Macy's, Inc.
  • 15.3. Target Corporation
  • 15.4. Nordstrom, Inc.
  • 15.5. Walmart Inc
  • 15.6. Isetan Mitsukoshi Holdings Ltd
  • 15.7. Kohl's, Inc.
  • 15.8. Lotte Department Store
  • 15.9. Dillard's Inc.
  • 15.10. Selfridges Group

16. Strategic Recommendations

17. About Us & Disclaimer