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市場調查報告書
商品編碼
1970728

商務旅行市場－全球產業規模、佔有率、趨勢、機會與預測：按旅客、旅遊目的、產業、地區和競爭對手分類，2021-2031年

Business Travel Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Traveler, By Purpose, By Industry, By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 180 Pages | 商品交期: 2-3個工作天內

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簡介目錄

全球商務旅行市場預計將從 2025 年的 157 萬美元成長到 2031 年的 264 萬美元，複合年成長率為 9.05%。

該領域涵蓋因商務目的而進行的個人旅行，例如客戶會議、公司活動、展覽會和博覽會。市場的主要促進因素是商業環境日益複雜，這需要跨國合作，以及面對面交流在建立業務關係和完成交易中不可或缺的作用。此外，交通基礎設施的持續發展和跨國公司向新興經濟體的擴張也推動了對企業出行服務的需求。

市場概覽
預測期 2027-2031
市場規模：2025年 157萬美元
市場規模：2031年 264萬美元
複合年成長率：2026-2031年 9.05%
成長最快的細分市場 團體
最大的市場 北美洲

然而，地緣政治波動和貿易政策的不確定性可能會擾亂差旅計畫並增加成本，從而對市場構成重大障礙。這些宏觀經濟因素導致企業差旅預算的不確定性，並影響需求成長，對持續復甦構成重大風險。根據全球商務旅行協會（GBTA）預測，2025年全球商務旅行支出預計將達到創紀錄的1.57兆美元。儘管名義上有所成長，但該行業仍需應對複雜的經濟壓力才能保持長期穩定。

市場促進因素

隨著商務休閒（商務+休閒）和混合旅行模式逐漸成為主流，企業流動性正在發生根本性的重組，因為員工越來越希望能夠柔軟性將工作旅行延伸到個人休閒。這種混合模式既能提升旅客的滿意度，又能讓企業透過延長停留時間來分散機票成本，進而最大化投資收益(ROI)。因此，各組織正在更新其差旅政策以適應這些延長的行程，使其成為在競爭激烈的勞動力市場中吸引人才的重要工具。希爾頓於2024年10月發布的《2025年趨勢報告》顯示，25%的全球旅客計劃在未來一年增加商務休閒混合旅行，這表明這一細分市場正在被策略性地融入標準的預訂行為中。

同時，會展旅遊（MICE，即會議、獎勵旅遊、大會和展覽）產業正在復甦，尤其注重舉辦旨在加強分散團隊凝聚力的內部異地。隨著混合辦公模式的日益普及，企業正將節省的房地產成本重新分配到線下聚會中，以提升企業文化並促進複雜問題的解決。這種對面對面交流的重視也體現在預算中；根據美國運通全球商務旅行發布的《2025年全球會議及活動預測》（2024年10月），66%的會議負責人預計2025年與會議相關的總支出將會增加。此外，德勤在2024年指出，58%的受訪差旅經理預計其公司在下一年的差旅支出將會增加。

市場挑戰

地緣政治波動和貿易政策的不確定性對全球商務旅行市場的持續成長構成重大阻礙。這些宏觀經濟因素造成了不確定性，使企業預算和策略規劃變得更加複雜。當國際貿易關係緊張或區域衝突爆發時，企業將面臨員工安全和業務連續性的直接風險。因此，企業通常會採取保守策略來降低財務風險，推遲或取消既定行程，從而直接減少了市場拓展和客戶獲取所需的跨境互動。

此外，這些不確定因素常常會對機票和住宿等差旅相關支出帶來通膨壓力。根據世界商務旅行協會預測，2024年全球商務旅遊支出將達到1.48兆美元。雖然這一數字表明市場活動強勁，但政策的突然變化和外交衝突的可能性削弱了未來支出的確定性。此類動盪迫使企業將資金用於危機管理而非增加差旅量，減緩了該行業充分發揮其經濟潛力所需的成長勢頭。

市場趨勢

在報告和減少範圍 3排放的壓力日益增大的情況下，優先考慮永續和低碳出行方案正在從根本上改變籌資策略。企業差旅政策正從純粹基於成本的決策模式轉向以價值為導向、優先考慮環境影響的模式，企業越來越傾向於選擇鐵路出行而非短途航班，並選擇使用永續航空燃料 (SAF) 的供應商。這種結構性轉變迫使企業實施嚴格的追蹤機制，以確保符合淨零排放目標。根據全球商務旅行協會 (GBTA) 於 2024 年 11 月發布的《永續發展加速全球基準》報告，目前已有 62% 的企業追蹤商務旅遊排放，這表明企業出行供應鏈正朝著課責邁出重要一步。

基於代理的人工智慧在自主預訂和支援方面的應用，正從簡單的聊天機器人發展成為無需人工干預即可執行複雜行程變更的複雜系統，從而徹底改變旅客體驗。這些人工智慧代理可直接整合到差旅管理平台，提供全天候個人化支援。它們能夠主動解決航班取消等突發情況，並根據旅客偏好和公司政策即時重新預訂替代航班。這項技術飛躍滿足了人們對高效便捷差旅管理的需求。根據 SAP Concur 發布的《2024 年全球商務旅行調查》（2024 年 6 月），95% 的商務旅客對使用人工智慧驅動的差旅安排方案持正面態度，這表明使用者對自動化解決方案的接受度顯著提高。

目錄

第1章概述

第2章：調查方法

第3章執行摘要

第4章：客戶心聲

第5章：全球商務旅行市場展望

  • 市場規模及預測
    • 按金額
  • 市佔率及預測
    • 依旅行者類型（個人旅行、團體旅行）
    • 按用途（行銷、會議、展覽、產品發布、其他）
    • 按行業（公司、政府機構）
    • 按地區
    • 按公司（2025 年）
  • 市場地圖

第6章：北美商務旅行市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 北美洲：國別分析
    • 美國
    • 加拿大
    • 墨西哥

第7章：歐洲商務旅行市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 歐洲：國別分析
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙

第8章：亞太商務旅行市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 亞太地區：國別分析
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲

第9章：中東與非洲商務旅行市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 中東與非洲：國別分析
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

第10章：南美洲商務旅行市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 南美洲：國別分析
    • 巴西
    • 哥倫比亞
    • 阿根廷

第11章 市場動態

  • 促進因素
  • 任務

第12章 市場趨勢與發展

  • 併購
  • 產品發布
  • 近期趨勢

第13章：全球商務旅行市場：SWOT分析

第14章：波特五力分析

  • 產業競爭
  • 新進入者的潛力
  • 供應商的議價能力
  • 顧客權力
  • 替代品的威脅

第15章 競爭格局

  • American Express Company
  • BCD Group
  • Booking Holdings Inc.
  • Corporate Travel Management Limited
  • Expedia, Inc.
  • Tumodo, Inc.
  • CWT Global BV
  • Wexas Limited
  • Frosch International Travel LLC
  • Travel Leaders Group Holdings, LLC

第16章 策略建議

第17章：關於研究公司及免責聲明

簡介目錄
Product Code: 26835

The Global Business Travel Market is projected to expand from USD 1.57 Million in 2025 to USD 2.64 Million by 2031, registering a compound annual growth rate of 9.05%. This sector encompasses the movement of individuals for professional purposes, such as client meetings, corporate events, trade fairs, and exhibitions. The market is primarily driven by the globalization of commerce, which necessitates cross-border collaboration, and the essential value of face-to-face interactions for building business relationships and finalizing deals. Additionally, the continuous development of transportation infrastructure and the expansion of multinational corporations into emerging economies further support the demand for corporate mobility services.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 1.57 Million
Market Size 2031USD 2.64 Million
CAGR 2026-20319.05%
Fastest Growing SegmentGroup
Largest MarketNorth America

However, the market encounters significant obstacles due to geopolitical volatility and uncertain trade policies, which can disrupt travel itineraries and inflate costs. These macroeconomic factors pose a substantial risk to sustained recovery by creating unpredictability in corporate travel budgets and impacting volume growth. According to the Global Business Travel Association, global business travel spending is expected to reach a record $1.57 trillion in 2025. Despite this nominal growth, the sector must navigate these complex economic pressures to maintain long-term stability.

Market Driver

The mainstream adoption of bleisure and blended travel practices is fundamentally reshaping corporate mobility, as employees increasingly demand the flexibility to extend work trips for personal leisure. This hybrid model enhances traveler satisfaction while allowing companies to maximize ROI by spreading flight costs over longer stays. Consequently, organizations are updating travel policies to accommodate these extended itineraries, viewing them as essential tools for talent acquisition in a competitive labor market. According to Hilton's '2025 Trends Report' from October 2024, 25% of global travelers plan to travel more for combined business and leisure trips in the coming year, highlighting the strategic integration of this segment into standard booking behaviors.

Simultaneously, the resurgence of the Meetings, Incentives, Conferences, and Exhibitions (MICE) sector is driving momentum, particularly through internal offsites designed to foster cohesion among distributed teams. As hybrid work persists, corporations are redirecting real estate savings into in-person gatherings to strengthen culture and facilitate complex problem-solving. This commitment to face-to-face interaction is evident in budgets; according to the American Express Global Business Travel '2025 Global Meetings and Events Forecast' (October 2024), 66% of meeting professionals expect their overall meeting spend to increase in 2025. Furthermore, Deloitte noted in 2024 that 58% of travel managers surveyed projected an increase in their company's travel spend for the subsequent year.

Market Challenge

Geopolitical volatility and trade policy uncertainties present a substantial barrier to the consistent growth of the Global Business Travel Market. These macroeconomic factors introduce unpredictability that complicates corporate budgeting and strategic planning. When international trade relations are strained or regional conflicts arise, organizations face immediate risks related to employee safety and operational continuity. Consequently, businesses often adopt conservative approaches, postponing or cancelling planned itineraries to mitigate financial exposure, which directly reduces the volume of cross-border interactions required for market expansion and client acquisition.

Furthermore, these instabilities frequently trigger inflationary pressures on travel components such as airfare and accommodation. According to the Global Business Travel Association, global business travel expenditures reached $1.48 trillion in 2024. While this figure indicates significant market activity, the reliability of future spending is compromised by the potential for sudden policy shifts or diplomatic disputes. Such disruptions force companies to allocate funds toward contingency management rather than travel volume, thereby stalling the momentum necessary for the sector to achieve its full economic potential.

Market Trends

The prioritization of sustainable and carbon-conscious travel programs is fundamentally altering procurement strategies as organizations face increasing pressure to report and reduce Scope 3 emissions. Corporate travel policies are shifting from purely cost-based decision-making to a value-based model that heavily weighs environmental impact, leading to a preference for rail over short-haul flights and vendors utilizing Sustainable Aviation Fuel (SAF). This structural change is driving companies to implement rigorous tracking mechanisms to ensure compliance with net-zero targets. According to the Global Business Travel Association's 'Sustainability Acceleration Global Benchmark' report from November 2024, 62% of companies are now tracking their business travel emissions, signaling a decisive move toward accountability in corporate mobility supply chains.

The deployment of agentic AI for autonomous booking and support is revolutionizing the traveler experience by moving beyond simple chatbots to sophisticated systems capable of executing complex itinerary changes without human intervention. These AI agents are being integrated directly into travel management platforms to provide 24/7 personalized assistance, proactively resolving disruptions such as flight cancellations by instantly rebooking alternatives based on traveler preferences and company policy. This technological leap addresses the demand for efficiency and friction-free travel management. According to SAP Concur's '2024 Global Business Travel Survey' (June 2024), 95% of business travelers are open to using AI-enabled options to arrange their travel, reflecting a massive shift in user readiness for automated solutions.

Key Market Players

  • American Express Company
  • BCD Group
  • Booking Holdings Inc.
  • Corporate Travel Management Limited
  • Expedia, Inc.
  • Tumodo, Inc.
  • CWT Global B.V.
  • Wexas Limited
  • Frosch International Travel LLC
  • Travel Leaders Group Holdings, LLC

Report Scope

In this report, the Global Business Travel Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Business Travel Market, By Traveler

  • Solo
  • Group

Business Travel Market, By Purpose

  • Marketing
  • Meetings
  • Trade Shows
  • Product Launch
  • Others

Business Travel Market, By Industry

  • Corporate
  • Government

Business Travel Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Business Travel Market.

Available Customizations:

Global Business Travel Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Business Travel Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Traveler (Solo, Group)
    • 5.2.2. By Purpose (Marketing, Meetings, Trade Shows, Product Launch, Others)
    • 5.2.3. By Industry (Corporate, Government)
    • 5.2.4. By Region
    • 5.2.5. By Company (2025)
  • 5.3. Market Map

6. North America Business Travel Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Traveler
    • 6.2.2. By Purpose
    • 6.2.3. By Industry
    • 6.2.4. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Business Travel Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Traveler
        • 6.3.1.2.2. By Purpose
        • 6.3.1.2.3. By Industry
    • 6.3.2. Canada Business Travel Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Traveler
        • 6.3.2.2.2. By Purpose
        • 6.3.2.2.3. By Industry
    • 6.3.3. Mexico Business Travel Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Traveler
        • 6.3.3.2.2. By Purpose
        • 6.3.3.2.3. By Industry

7. Europe Business Travel Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Traveler
    • 7.2.2. By Purpose
    • 7.2.3. By Industry
    • 7.2.4. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Business Travel Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Traveler
        • 7.3.1.2.2. By Purpose
        • 7.3.1.2.3. By Industry
    • 7.3.2. France Business Travel Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Traveler
        • 7.3.2.2.2. By Purpose
        • 7.3.2.2.3. By Industry
    • 7.3.3. United Kingdom Business Travel Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Traveler
        • 7.3.3.2.2. By Purpose
        • 7.3.3.2.3. By Industry
    • 7.3.4. Italy Business Travel Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Traveler
        • 7.3.4.2.2. By Purpose
        • 7.3.4.2.3. By Industry
    • 7.3.5. Spain Business Travel Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Traveler
        • 7.3.5.2.2. By Purpose
        • 7.3.5.2.3. By Industry

8. Asia Pacific Business Travel Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Traveler
    • 8.2.2. By Purpose
    • 8.2.3. By Industry
    • 8.2.4. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Business Travel Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Traveler
        • 8.3.1.2.2. By Purpose
        • 8.3.1.2.3. By Industry
    • 8.3.2. India Business Travel Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Traveler
        • 8.3.2.2.2. By Purpose
        • 8.3.2.2.3. By Industry
    • 8.3.3. Japan Business Travel Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Traveler
        • 8.3.3.2.2. By Purpose
        • 8.3.3.2.3. By Industry
    • 8.3.4. South Korea Business Travel Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Traveler
        • 8.3.4.2.2. By Purpose
        • 8.3.4.2.3. By Industry
    • 8.3.5. Australia Business Travel Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Traveler
        • 8.3.5.2.2. By Purpose
        • 8.3.5.2.3. By Industry

9. Middle East & Africa Business Travel Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Traveler
    • 9.2.2. By Purpose
    • 9.2.3. By Industry
    • 9.2.4. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Business Travel Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Traveler
        • 9.3.1.2.2. By Purpose
        • 9.3.1.2.3. By Industry
    • 9.3.2. UAE Business Travel Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Traveler
        • 9.3.2.2.2. By Purpose
        • 9.3.2.2.3. By Industry
    • 9.3.3. South Africa Business Travel Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Traveler
        • 9.3.3.2.2. By Purpose
        • 9.3.3.2.3. By Industry

10. South America Business Travel Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Traveler
    • 10.2.2. By Purpose
    • 10.2.3. By Industry
    • 10.2.4. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Business Travel Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Traveler
        • 10.3.1.2.2. By Purpose
        • 10.3.1.2.3. By Industry
    • 10.3.2. Colombia Business Travel Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Traveler
        • 10.3.2.2.2. By Purpose
        • 10.3.2.2.3. By Industry
    • 10.3.3. Argentina Business Travel Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Traveler
        • 10.3.3.2.2. By Purpose
        • 10.3.3.2.3. By Industry

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Business Travel Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. American Express Company
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. BCD Group
  • 15.3. Booking Holdings Inc.
  • 15.4. Corporate Travel Management Limited
  • 15.5. Expedia, Inc.
  • 15.6. Tumodo, Inc.
  • 15.7. CWT Global B.V.
  • 15.8. Wexas Limited
  • 15.9. Frosch International Travel LLC
  • 15.10. Travel Leaders Group Holdings, LLC

16. Strategic Recommendations

17. About Us & Disclaimer