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市場調查報告書
商品編碼
1970634

銷售點軟體市場 - 全球產業規模、佔有率、趨勢、機會、預測：按軟體配置、產品、最終用戶、地區和競爭對手分類，2021-2031 年

Point-of-Sale Software Market - Global Industry Size, Share, Trends, Opportunity, and Forecast Segmented By Software Setup, By Product, By End-User, By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 181 Pages | 商品交期: 2-3個工作天內

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簡介目錄

全球POS軟體市場預計將從2025年的119億美元大幅成長至2031年的232.6億美元，複合年成長率為11.82%。

作為零售和酒店業的核心營運基礎，該軟體可實現簡化的交易處理、即時庫存同步和客戶關係管理。市場需求源自於企業對營運效率的迫切需求，以及透過整合商務功能實現線上線下銷售管道整合的日益成長的需求。

市場概覽
預測期 2027-2031
市場規模：2025年 119億美元
市場規模：2031年 232.6億美元
複合年成長率：2026-2031年 11.82%
成長最快的細分市場 基於雲端的
最大的市場 亞太地區

儘管有這些促進因素，保護敏感金融資訊免受複雜網路威脅的複雜性仍然是一大障礙，這往往會延緩舊有系統的淘汰。 2024年，英國金融協會強調了對現代數位支付工具的需求，指出一半的成年人經常使用行動非接觸式支付，而現金使用量已驟降至所有交易記錄的9%。

市場促進因素

受商業性需求驅動，企業正迅速轉向基於雲端和SaaS（軟體即服務）的部署模式，以期在分散的地點同步即時數據，這已成為市場結構性影響的重要因素。為了彌合實體和數位之間的差距，飯店和零售企業正積極以高度靈活的雲端架構取代本地部署的舊有系統，以支援整合商務策略。這種變革實現了即時擴充性和遠端庫存管理，顯著提升了營運柔軟性。 Adyen於2024年8月發布的《2024會計年度上半年財務業績報告》強調了這一趨勢的財務意義。該公司統一商務部門的交易量年增29%，顯示其提供整合銷售管道全面視圖的平台正獲得越來越多的支持。

同時，隨著消費者對非接觸式和數位支付方式的偏好日益成長，商家被迫對終端硬體和軟體介面進行現代化改造，以適應多樣化的交易形式。如今，消費者期望獲得支援近距離場通訊 (NFC) 和數位錢包的無縫支付體驗，這使得傳統的磁條讀卡機幾乎被淘汰。這種行為轉變正在影響軟體開發的重點，並要求供應商保證這些現代支付方式的高速處理和進階加密。 WorldPay 於 2024 年 3 月發布的《2024 年全球支付報告》印證了這一趨勢，報告指出，2023 年數位錢包佔全球銷售點交易的 30%。因此，對相容基礎設施的投資正在不斷增加。 Square 於 2024 年 1 月發布的《商業未來》報告顯示，56% 的企業計劃增加在自動化和技術方面的支出，以保持競爭力。

市場挑戰

保護敏感財務數據免受日益複雜的網路威脅的難度，仍然是全球POS軟體市場擴張的一大障礙。許多餐飲和零售企業不願放棄舊有系統，認為它們比現代平台更安全，因為現代平台在整合舊有系統中可能會引入新的漏洞。這種猶豫不決延長了決策時間，延誤了必要的升級，並直接降低了尖端POS解決方案的採用率。因此，對資料外洩的擔憂迫使企業將重點放在加強現有安全防護上，而不是冒著系統遷移可能帶來的營運中斷風險。

這種謹慎態度因針對交易基礎設施的犯罪活動日益增多而進一步加劇。根據美國零售聯合會 (NRF) 發布的《2024 年報告》，55% 的零售商注意到有組織零售犯罪集團的電子商務和數位詐騙有所增加。惡意活動的激增迫使企業將資金用於防禦措施，而不是投資新的軟體部署。由於供應商試圖應對這種普遍的風險規避情緒，傳統系統的更新仍然停滯不前，這嚴重限制了整體市場獲利能力。

市場趨勢

人工智慧 (AI) 的引入，將銷售點 (POS) 系統從單純的交易終端轉變為動態的客戶參與引擎，從而實現更高級的個人化體驗。零售商正加速將 AI 演算法整合到 POS 介面中，以分析即時數據，使門市員工能夠在結帳時提供客製化的產品提案和動態定價。這項功能使企業能夠提供消費者渴望的個人化體驗，並透過智慧提升銷售提升交易價值。斑馬技術公司於 2024 年 11 月發布的第 17 屆年度全球購物者調查報告清楚地展現了業界對這一發展的投入。調查顯示，全球 50% 的零售商計劃在未來三年內實施 AI 驅動的處方分析，以最佳化營運並提升服務品質。

同時，嵌入式金融的興起正推動POS平台轉型為綜合金融中心。軟體供應商正將貸款和銀行服務（例如商業貸款和「先買後付」）直接整合到其應用程式中，使企業無需離開作業系統即可管理現金流。這項進步為供應商開闢了標準訂閱以外的全新獲利途徑。推動這項轉變的經濟動力巨大。根據Adyen發布的2024年10月嵌入式金融報告，與獨立軟體解決方案相比，將金融產品整合到生態系統中的SaaS平台有望將收入潛力提高至四倍。

目錄

第1章概述

第2章：調查方法

第3章執行摘要

第4章：客戶心聲

第5章：全球銷售點軟體市場展望

  • 市場規模及預測
    • 按金額
  • 市佔率及預測
    • 透過軟體配置（基於雲端的、原生的）
    • 產品類別（終端式POS機、行動POS機）
    • 依最終用戶（零售、醫療保健、政府機構）分類
    • 按地區
    • 按公司（2025 年）
  • 市場地圖

第6章：北美銷售點軟體市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 北美洲：國別分析
    • 美國
    • 加拿大
    • 墨西哥

第7章：歐洲銷售點資訊管理軟體市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 歐洲：國別分析
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙

第8章：亞太地區銷售點管理軟體市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 亞太地區：國別分析
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲

第9章：中東和非洲銷售點管理軟體市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 中東與非洲：國別分析
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

第10章：南美洲銷售點管理軟體市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 南美洲：國別分析
    • 巴西
    • 哥倫比亞
    • 阿根廷

第11章 市場動態

  • 促進因素
  • 任務

第12章 市場趨勢與發展

  • 併購
  • 產品發布
  • 近期趨勢

第13章：全球銷售點管理軟體市場：SWOT分析

第14章：波特五力分析

  • 產業競爭
  • 新進入者的潛力
  • 供應商的議價能力
  • 顧客權力
  • 替代品的威脅

第15章 競爭格局

  • Intuit, Inc.
  • Clover Network, LLC.
  • Agilysys, Inc.
  • Diebold Nixdorf, Incorporated
  • Epicor Software Corporation
  • Lightspeed Management Company, LLC
  • Worldline IGSA Group SA
  • NCR Atleos Corporation
  • ParTech, Inc.
  • Oracle Corporation

第16章 策略建議

第17章：關於研究公司及免責聲明

簡介目錄
Product Code: 24542

The Global Point-of-Sale Software Market is projected to expand significantly, rising from USD 11.90 Billion in 2025 to USD 23.26 Billion by 2031, reflecting a compound annual growth rate of 11.82%. Acting as the core operational framework for the retail and hospitality sectors, this software streamlines transaction processing, synchronizes inventory in real time, and manages customer relationships. The market's foundation rests on the urgent business need for operational efficiency and the increasing requirement to merge physical and digital sales channels through unified commerce capabilities.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 11.90 Billion
Market Size 2031USD 23.26 Billion
CAGR 2026-203111.82%
Fastest Growing SegmentCloud-Based
Largest MarketAsia Pacific

Despite these drivers, the intricacy of protecting sensitive financial information from advanced cyber threats presents a major hurdle, often slowing the retirement of outdated legacy systems. The demand for modern digital acceptance tools was underscored in 2024 by UK Finance, which noted that half of the adult population regularly utilizes mobile contactless payments, while cash usage has plummeted to account for merely nine percent of all recorded transactions.

Market Driver

The rapid transition toward cloud-based and Software-as-a-Service deployment models acts as the primary structural influence on the market, propelled by the commercial requirement to synchronize real-time data across scattered locations. To bridge the divide between physical storefronts and digital profiles, hospitality and retail providers are aggressively swapping on-premise legacy systems for adaptable cloud architectures that support unified commerce strategies. This evolution offers immediate scalability and remote inventory control, which greatly boosts operational flexibility. The financial significance of this trend was highlighted in Adyen's 'H1 2024 Financial Results' from August 2024, which reported a 29 percent year-over-year volume increase in their Unified Commerce segment, illustrating how merchants are favoring platforms that merge various sales channels into one cohesive view.

Simultaneously, the escalating consumer preference for contactless and digital payment methods is forcing vendors to modernize terminal hardware and software interfaces to handle a wider array of transaction types. Shoppers now anticipate seamless checkout processes compatible with near-field communication and digital wallets, effectively making traditional magnetic-stripe readers outdated. This shift in behavior dictates software development priorities, compelling providers to guarantee high-speed processing and advanced encryption for these modern payment forms. Worldpay's 'Global Payments Report 2024' from March 2024 confirms this dominance, noting that digital wallets represented 30 percent of global point-of-sale transaction value in 2023. Consequently, investment in responsive infrastructure is growing; Square's 'Future of Commerce' report from January 2024 indicates that 56 percent of business owners intend to raise their expenditure on automation and technology to stay competitive.

Market Challenge

The difficulty of safeguarding sensitive financial data against intricate cyber threats remains a formidable barrier restricting the expansion of the Global Point-of-Sale Software Market. Many hospitality and retail operators are reluctant to discard legacy systems, perceiving them as more secure than modern platforms that might introduce fresh vulnerabilities during the integration process. This hesitation prolongs decision-making timelines and delays essential upgrades, directly lowering the adoption rate of cutting-edge POS solutions. Consequently, the anxiety surrounding data breaches compels organizations to focus on reinforcing their current security perimeters rather than risking the potential operational upheavals linked to system migration.

This cautious approach is fueled by a rise in criminal activities aimed at transaction infrastructures. As reported by the National Retail Federation in 2024, 55 percent of retailers observed a growth in ecommerce and digital fraud executed by organized retail crime factions. This spike in malicious behavior forces companies to allocate capital toward defensive mitigation measures rather than investing in new software implementations. As vendors attempt to navigate this prevailing risk aversion, the replacement of obsolete systems remains stalled, which significantly limits the revenue potential for the broader market.

Market Trends

The infusion of Artificial Intelligence for hyper-personalization is transforming Point-of-Sale systems from simple transactional devices into dynamic customer engagement engines. Retailers are increasingly integrating AI algorithms into POS interfaces to scrutinize real-time data, empowering associates to provide customized product suggestions and dynamic pricing at the moment of checkout. This functionality allows businesses to satisfy consumer desires for personalized experiences while simultaneously increasing transaction values through smart upselling. The industry's dedication to this advancement is highlighted by Zebra Technologies' '17th Annual Global Shopper Study' from November 2024, which reveals that 50 percent of retailers worldwide intend to deploy AI-driven prescriptive analytics within the next three years to refine operations and improve service.

Concurrently, the rise of embedded finance is evolving POS platforms into all-encompassing financial hubs. Software providers are directly incorporating lending and banking services, such as merchant financing and Buy Now Pay Later, into their applications, enabling businesses to oversee cash flow without exiting the operating system. This progression generates novel monetization avenues for providers that extend beyond standard subscriptions. The financial motivation for this transition is substantial; according to Adyen's 'Embedded Finance Report' from October 2024, SaaS platforms that integrate financial products within their ecosystems are expected to boost their revenue potential by up to four times relative to standalone software solutions.

Key Market Players

  • Intuit, Inc.
  • Clover Network, LLC.
  • Agilysys, Inc.
  • Diebold Nixdorf, Incorporated
  • Epicor Software Corporation
  • Lightspeed Management Company, L.L.C.
  • Worldline IGSA Group S.A.
  • NCR Atleos Corporation
  • ParTech, Inc.
  • Oracle Corporation

Report Scope

In this report, the Global Point-of-Sale Software Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Point-of-Sale Software Market, By Software Setup

  • Cloud-Based
  • Native

Point-of-Sale Software Market, By Product

  • Terminal POS
  • Mobile POS

Point-of-Sale Software Market, By End-User

  • Retail
  • Healthcare
  • Government Sector

Point-of-Sale Software Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Point-of-Sale Software Market.

Available Customizations:

Global Point-of-Sale Software Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Point-of-Sale Software Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Software Setup (Cloud-Based, Native)
    • 5.2.2. By Product (Terminal POS, Mobile POS)
    • 5.2.3. By End-User (Retail, Healthcare, Government Sector)
    • 5.2.4. By Region
    • 5.2.5. By Company (2025)
  • 5.3. Market Map

6. North America Point-of-Sale Software Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Software Setup
    • 6.2.2. By Product
    • 6.2.3. By End-User
    • 6.2.4. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Point-of-Sale Software Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Software Setup
        • 6.3.1.2.2. By Product
        • 6.3.1.2.3. By End-User
    • 6.3.2. Canada Point-of-Sale Software Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Software Setup
        • 6.3.2.2.2. By Product
        • 6.3.2.2.3. By End-User
    • 6.3.3. Mexico Point-of-Sale Software Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Software Setup
        • 6.3.3.2.2. By Product
        • 6.3.3.2.3. By End-User

7. Europe Point-of-Sale Software Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Software Setup
    • 7.2.2. By Product
    • 7.2.3. By End-User
    • 7.2.4. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Point-of-Sale Software Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Software Setup
        • 7.3.1.2.2. By Product
        • 7.3.1.2.3. By End-User
    • 7.3.2. France Point-of-Sale Software Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Software Setup
        • 7.3.2.2.2. By Product
        • 7.3.2.2.3. By End-User
    • 7.3.3. United Kingdom Point-of-Sale Software Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Software Setup
        • 7.3.3.2.2. By Product
        • 7.3.3.2.3. By End-User
    • 7.3.4. Italy Point-of-Sale Software Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Software Setup
        • 7.3.4.2.2. By Product
        • 7.3.4.2.3. By End-User
    • 7.3.5. Spain Point-of-Sale Software Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Software Setup
        • 7.3.5.2.2. By Product
        • 7.3.5.2.3. By End-User

8. Asia Pacific Point-of-Sale Software Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Software Setup
    • 8.2.2. By Product
    • 8.2.3. By End-User
    • 8.2.4. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Point-of-Sale Software Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Software Setup
        • 8.3.1.2.2. By Product
        • 8.3.1.2.3. By End-User
    • 8.3.2. India Point-of-Sale Software Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Software Setup
        • 8.3.2.2.2. By Product
        • 8.3.2.2.3. By End-User
    • 8.3.3. Japan Point-of-Sale Software Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Software Setup
        • 8.3.3.2.2. By Product
        • 8.3.3.2.3. By End-User
    • 8.3.4. South Korea Point-of-Sale Software Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Software Setup
        • 8.3.4.2.2. By Product
        • 8.3.4.2.3. By End-User
    • 8.3.5. Australia Point-of-Sale Software Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Software Setup
        • 8.3.5.2.2. By Product
        • 8.3.5.2.3. By End-User

9. Middle East & Africa Point-of-Sale Software Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Software Setup
    • 9.2.2. By Product
    • 9.2.3. By End-User
    • 9.2.4. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Point-of-Sale Software Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Software Setup
        • 9.3.1.2.2. By Product
        • 9.3.1.2.3. By End-User
    • 9.3.2. UAE Point-of-Sale Software Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Software Setup
        • 9.3.2.2.2. By Product
        • 9.3.2.2.3. By End-User
    • 9.3.3. South Africa Point-of-Sale Software Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Software Setup
        • 9.3.3.2.2. By Product
        • 9.3.3.2.3. By End-User

10. South America Point-of-Sale Software Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Software Setup
    • 10.2.2. By Product
    • 10.2.3. By End-User
    • 10.2.4. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Point-of-Sale Software Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Software Setup
        • 10.3.1.2.2. By Product
        • 10.3.1.2.3. By End-User
    • 10.3.2. Colombia Point-of-Sale Software Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Software Setup
        • 10.3.2.2.2. By Product
        • 10.3.2.2.3. By End-User
    • 10.3.3. Argentina Point-of-Sale Software Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Software Setup
        • 10.3.3.2.2. By Product
        • 10.3.3.2.3. By End-User

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Point-of-Sale Software Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. Intuit, Inc.
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. Clover Network, LLC.
  • 15.3. Agilysys, Inc.
  • 15.4. Diebold Nixdorf, Incorporated
  • 15.5. Epicor Software Corporation
  • 15.6. Lightspeed Management Company, L.L.C.
  • 15.7. Worldline IGSA Group S.A.
  • 15.8. NCR Atleos Corporation
  • 15.9. ParTech, Inc.
  • 15.10. Oracle Corporation

16. Strategic Recommendations

17. About Us & Disclaimer