查看購物車
  • English
  • Japanese
  • Korean
封面
市場調查報告書
商品編碼
1968460

智慧政府市場－全球產業規模、佔有率、趨勢、機會、預測：按解決方案、服務、地區和競爭對手分類，2021-2031年

Smart Government Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented, By Solution, By Service, By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 186 Pages | 商品交期: 2-3個工作天內

價格

We offer 8 hour analyst time for an additional research. Please contact us for the details.

簡介目錄

全球智慧政府市場預計將從 2025 年的 344.7 億美元成長到 2031 年的 796.9 億美元，複合年成長率為 14.99%。

智慧政府是一項將巨量資料分析、物聯網 (IoT) 解決方案以及資訊通訊技術 (ICT) 融入公共管理的舉措，旨在最佳化營運並提升公民服務水準。市場成長的主要驅動力是降低營運成本的迫切需求以及日益加重的都市化負擔，後者要求更有效率的資源管理。此外，大眾對透明度和便利數位管道的需求不斷成長，也推動了全球向這些管治模式的轉變。

市場概覽
預測期 2027-2031
市場規模：2025年 344.7億美元
市場規模：2031年 796.9億美元
複合年成長率：2026-2031年 14.99%
成長最快的細分市場 安全
最大的市場 北美洲

然而，儘管網路安全具有這些明顯的優勢，但市場在資料安全方面仍面臨著許多挑戰，例如如何保護敏感基礎設施免受網路攻擊。互聯系統的部署擴大了潛在漏洞的範圍，並需要專業的防禦技能，而這些技能往往供不應求。正如ISC2在2024年指出的那樣，全球網路安全專業人員的缺口已擴大至480萬，凸顯了保護這個不斷發展的數位環境所需的專業知識嚴重不足。

市場促進因素

人工智慧 (AI) 和機器學習 (ML) 在公共服務領域的應用正在改變各行各業，它們透過自動化複雜的行政任務並改善公民參與方式來實現這一目標。各國政府正積極採用這些技術來分析大型資料集，以進行預測性政策制定並加快服務交付速度，從而減少行政延誤。這種快速應用在聯邦政府的運作中尤其明顯，先導計畫正在擴展為成熟的企業級解決方案，以滿足效率需求。根據美國政府審核局 (GAO) 2024 年 7 月的報告顯示，部分聯邦機構的 AI 應用案例數量從 2023 年的 571 個幾乎加倍，達到 2024 年的 1110 個，凸顯了智慧自動化在公共基礎設施現代化中的關鍵作用。

隨著關鍵基礎設施的數位化，遭受國家支持的網路攻擊和犯罪威脅的風險日益增加，因此加強網路安全框架和資料主權措施成為至關重要的驅動力。公共部門機構正致力於建立強大的防禦系統，以保護敏感的公民訊息，並確保在不穩定的數位環境中基本服務的持續運作。這項優先事項源於全球針對政府網路的複雜攻擊數量正在顯著增加。例如，微軟於2024年10月發布的《2024年數位防禦報告》指出，人為操作的勒索軟體攻擊數量較去年同期增加了2.75倍。為了履行對安全管治的財政承諾，英國政府在2024年投資34億英鎊，用於升級英國國家醫療服務體系（NHS）的IT系統，並加速其數位轉型。

市場挑戰

阻礙全球智慧政府市場發展的主要障礙是嚴重的資料安全問題和日益複雜的網路威脅。隨著政府機構將大量敏感的公民資訊（例如生物識別數據和財務記錄）數位化，它們也成為了惡意組織的理想目標。這種脆弱性使得政府機構在從傳統的本地系統全面過渡到智慧管治所必需的雲端架構方面猶豫不決。對嚴重資料外洩和公眾信任喪失的擔憂迫使政府機構優先考慮防禦策略而非創新，從而導致先進數位服務的部署延遲。

這種被動姿態因攻擊手法的快速演變以及公共部門防禦態勢與其之間存在的差距而進一步加劇。政府機構往往缺乏有效應對這些複雜風險所需的資源和戰略保障。根據美國國家資訊長協會 (NASCIO) 發布的《2024 年網路安全調查》，71% 的州資訊安全官員認為人工智慧驅動的威脅屬於高風險，而 41% 的官員對其團隊應對這些新興危險的能力缺乏信心。因此，資金擴大被用於合規和補救措施，而不是投資新的智慧技術，這直接阻礙了市場擴張。

市場趨勢

政府日益重視以應對氣候變遷和注重環保為導向的技術解決方案，這正在改變公共部門的採購方式。各機構正努力將數位成長與不斷增加的碳排放脫鉤，這就需要採用循環經濟原則和節能基礎設施。這種轉型不僅是提高效率，而是要策略性地實施能夠主動減少生態影響的技術。例如，英國政府於2025年1月發布的《2023-2024年度綠色政府資訊通訊技術年度報告》顯示，與前一年相比，政府數位服務和資訊通訊技術的二氧化碳當量排放減少了9%。

去中心化數位身分生態系統的擴展正在改變信任結構，將憑證管理從中心化資料庫轉移到使用者管理的數位錢包。這種轉變將使公民能夠在不同司法管轄區安全地出示檢驗的憑證，而無需依賴孤立的舊有系統，從而解決互通性和隱私問題。全球範圍內推動這項結構性變革的動能十分明顯，公共機構也擴大採用這些去中心化模式來改善服務取得。根據Identity.com於2025年4月發布的《全球向去中心化身份採用轉型》報告，目前已有105個國家的1181個公共機構積極參與去中心化身份計劃，這表明公共部門正在迅速向以用戶為中心的框架轉型。

目錄

第1章概述

第2章：調查方法

第3章執行摘要

第4章：客戶心聲

第5章：全球智慧政府市場展望

  • 市場規模及預測
    • 按金額
  • 市佔率及預測
    • 依解決方案分類（政府資源規劃系統、安全、分析、遠端監控）
    • 服務細分（專業服務、主機服務）
    • 按地區
    • 按公司（2025 年）
  • 市場地圖

第6章：北美智慧政府市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 北美洲：國別分析
    • 美國
    • 加拿大
    • 墨西哥

第7章：歐洲智慧政府市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 歐洲：國別分析
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙

第8章：亞太地區智慧政府市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 亞太地區：國別分析
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲

第9章：中東與非洲智慧政府市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 中東與非洲：國別分析
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

第10章：南美洲智慧政府市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 南美洲：國別分析
    • 巴西
    • 哥倫比亞
    • 阿根廷

第11章 市場動態

  • 促進因素
  • 任務

第12章 市場趨勢與發展

  • 併購
  • 產品發布
  • 近期趨勢

第13章：全球智慧政府市場：SWOT分析

第14章：波特五力分析

  • 產業競爭
  • 新進入者的潛力
  • 供應商的議價能力
  • 顧客權力
  • 替代品的威脅

第15章 競爭格局

  • Microsoft Corporation
  • IBM Corporation
  • Oracle Corporation
  • Salesforce, Inc.
  • Broadcom, Inc.
  • Capgemini Services SAS
  • Nokia Corporation
  • Cisco Systems, Inc.

第16章 策略建議

第17章：關於研究公司及免責聲明

簡介目錄
Product Code: 26680

The Global Smart Government Market is projected to expand from USD 34.47 Billion in 2025 to USD 79.69 Billion by 2031, registering a CAGR of 14.99%. Smart government entails incorporating big data analytics, Internet of Things solutions, and information and communication technologies into public administration to optimize operations and enhance services for citizens. The market's growth is primarily fueled by the critical necessity to cut operational costs and the increasing strain of urbanization, which necessitates more effective resource management. Additionally, the global shift toward these governance models is supported by growing public demands for transparency and readily available digital channels.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 34.47 Billion
Market Size 2031USD 79.69 Billion
CAGR 2026-203114.99%
Fastest Growing SegmentSecurity
Largest MarketNorth America

However, despite these clear advantages, the market encounters substantial obstacles related to data security and the difficulty of safeguarding sensitive infrastructure against cyberattacks. The deployment of interconnected systems increases the range of potential vulnerabilities, demanding specialized defensive skills that are frequently in short supply. As noted by ISC2 in 2024, the global shortage of cybersecurity professionals has widened to 4.8 million, emphasizing the critical lack of expertise required to protect these growing digital environments.

Market Driver

The incorporation of Artificial Intelligence and Machine Learning into public services is transforming the industry by automating intricate administrative duties and improving engagement with citizens. Governments are actively implementing these technologies to analyze massive datasets for predictive policy creation and to accelerate service delivery, which helps reduce administrative delays. This swift adoption is particularly visible in federal operations, where pilot projects are being expanded into full-scale enterprise solutions to satisfy efficiency requirements. As reported by the U.S. Government Accountability Office in July 2024, the number of AI use cases across select federal agencies nearly doubled from 571 in 2023 to 1,110 in 2024, highlighting the vital role of intelligent automation in modernizing public infrastructure.

The reinforcement of Cybersecurity Frameworks and Data Sovereignty Measures has become a crucial driver, as the digitization of critical infrastructure widens the exposure to state-sponsored and criminal threats. Public sector organizations are focusing on strong defense systems to safeguard sensitive citizen information and ensure the continuity of essential services in an unstable digital environment. This priority stems from a quantifiable rise in sophisticated attacks on government networks worldwide. For instance, the 'Microsoft Digital Defense Report 2024' released in October 2024 noted a 2.75-fold year-over-year increase in human-operated ransomware attacks. Reflecting the financial commitment to secure governance, the UK Government allocated a £3.4 billion investment in 2024 to upgrade NHS IT systems and hasten digital transformation.

Market Challenge

The main obstacle hindering the growth of the Global Smart Government Market is the critical concern over data security and the increasing complexity of cyber threats. As public administrations digitize extensive volumes of sensitive citizen information, such as biometric data and financial records, they become attractive targets for malicious entities. This exposure leads to hesitation within government agencies to fully migrate from legacy on-premise systems to the cloud-based architectures essential for smart governance. Concerns regarding severe data breaches and the potential loss of public trust compel agencies to favor defensive strategies over innovation, which effectively delays the rollout of advanced digital services.

This reluctance is further exacerbated by the gap between the swift advancement of threat vectors and the readiness of public sector defenses. Government entities frequently lack the necessary resources and strategic assurance to effectively mitigate these complex risks. According to the 2024 Cybersecurity Study by the National Association of State Chief Information Officers (NASCIO), while 71% of state Chief Information Security Officers view AI-enabled threats as a high risk, 41% are not confident in their team's capacity to manage these emerging dangers. Consequently, financial resources are increasingly redirected toward compliance and remediation efforts rather than investing in new smart technologies, which directly slows market expansion.

Market Trends

The focus on Climate-Smart and Green GovTech Solutions is reshaping public sector procurement as agencies aim to separate digital growth from increased carbon emissions. Governments are requiring the adoption of circular economy principles and energy-efficient infrastructure to lessen the environmental footprint of their growing computational needs. This transition goes beyond mere efficiency, involving the strategic deployment of technologies designed to actively lower ecological impact. Evidencing the success of these initiatives, the UK Government's 'Greening Government ICT Annual Report 2023 to 2024', published in January 2025, reported a 9% reduction in total carbon dioxide equivalent emissions from government digital services and ICT compared to the prior year.

The expansion of Decentralized Digital Identity Ecosystems is transforming the structure of trust by moving credential control from centralized databases to digital wallets managed by users. This shift resolves interoperability and privacy issues by allowing citizens to securely present verifiable credentials across different jurisdictions without dependence on isolated legacy systems. Global momentum for this structural change is clear, with public sector bodies increasingly embracing these distributed models to improve service access. According to the 'Global Shift Toward Decentralized Identity Adoption' report by Identity.com in April 2025, 1,181 public entities across 105 countries are now actively participating in decentralized identity projects, highlighting the public sector's rapid move toward these user-focused frameworks.

Key Market Players

  • Microsoft Corporation
  • IBM Corporation
  • Oracle Corporation
  • Salesforce, Inc.
  • Broadcom, Inc.
  • Capgemini Services SAS
  • Nokia Corporation
  • Cisco Systems, Inc.

Report Scope

In this report, the Global Smart Government Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Smart Government Market, By Solution

  • Government Resource Planning System
  • Security
  • Analytics
  • Remote Monitoring

Smart Government Market, By Service

  • Professional Services
  • Managed Services

Smart Government Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Smart Government Market.

Available Customizations:

Global Smart Government Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Smart Government Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Solution (Government Resource Planning System, Security, Analytics, Remote Monitoring)
    • 5.2.2. By Service (Professional Services, Managed Services)
    • 5.2.3. By Region
    • 5.2.4. By Company (2025)
  • 5.3. Market Map

6. North America Smart Government Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Solution
    • 6.2.2. By Service
    • 6.2.3. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Smart Government Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Solution
        • 6.3.1.2.2. By Service
    • 6.3.2. Canada Smart Government Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Solution
        • 6.3.2.2.2. By Service
    • 6.3.3. Mexico Smart Government Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Solution
        • 6.3.3.2.2. By Service

7. Europe Smart Government Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Solution
    • 7.2.2. By Service
    • 7.2.3. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Smart Government Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Solution
        • 7.3.1.2.2. By Service
    • 7.3.2. France Smart Government Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Solution
        • 7.3.2.2.2. By Service
    • 7.3.3. United Kingdom Smart Government Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Solution
        • 7.3.3.2.2. By Service
    • 7.3.4. Italy Smart Government Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Solution
        • 7.3.4.2.2. By Service
    • 7.3.5. Spain Smart Government Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Solution
        • 7.3.5.2.2. By Service

8. Asia Pacific Smart Government Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Solution
    • 8.2.2. By Service
    • 8.2.3. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Smart Government Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Solution
        • 8.3.1.2.2. By Service
    • 8.3.2. India Smart Government Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Solution
        • 8.3.2.2.2. By Service
    • 8.3.3. Japan Smart Government Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Solution
        • 8.3.3.2.2. By Service
    • 8.3.4. South Korea Smart Government Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Solution
        • 8.3.4.2.2. By Service
    • 8.3.5. Australia Smart Government Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Solution
        • 8.3.5.2.2. By Service

9. Middle East & Africa Smart Government Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Solution
    • 9.2.2. By Service
    • 9.2.3. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Smart Government Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Solution
        • 9.3.1.2.2. By Service
    • 9.3.2. UAE Smart Government Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Solution
        • 9.3.2.2.2. By Service
    • 9.3.3. South Africa Smart Government Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Solution
        • 9.3.3.2.2. By Service

10. South America Smart Government Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Solution
    • 10.2.2. By Service
    • 10.2.3. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Smart Government Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Solution
        • 10.3.1.2.2. By Service
    • 10.3.2. Colombia Smart Government Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Solution
        • 10.3.2.2.2. By Service
    • 10.3.3. Argentina Smart Government Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Solution
        • 10.3.3.2.2. By Service

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Smart Government Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. Microsoft Corporation
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. IBM Corporation
  • 15.3. Oracle Corporation
  • 15.4. Salesforce, Inc.
  • 15.5. Broadcom, Inc.
  • 15.6. Capgemini Services SAS
  • 15.7. Nokia Corporation
  • 15.8. Cisco Systems, Inc.

16. Strategic Recommendations

17. About Us & Disclaimer