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市場調查報告書
商品編碼
1948687
病患資訊娛樂設備市場 - 全球產業規模、佔有率、趨勢、機會及預測(按規模、最終用戶、地區和競爭格局分類,2021-2031年)Patient Infotainment Terminal Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Size (Small, Medium, Large), By End User (Hospitals, Traumatic Centers, Home Care Services, Others), By Region & Competition, 2021-2031F |
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全球病患資訊娛樂設備市場預計將從 2025 年的 7.6755 億美元成長到 2031 年的 13.3913 億美元,複合年成長率為 9.72%。
這些專用的床邊運算設備旨在為患者提供多媒體娛樂、教育資源和通訊工具,同時讓醫護人員安全存取電子健康記錄。推動該市場發展的關鍵因素是提高患者滿意度,這直接影響許多地區醫院的報銷水準。此外,最佳化護理工作流程的營運需求也是市場成長的促進因素,因為這些設備使患者能夠獨立管理非臨床需求,從而減輕醫療服務提供者的行政負擔並提高整體護理效率。
| 市場概覽 | |
|---|---|
| 預測期 | 2027-2031 |
| 市場規模:2025年 | 7.6755億美元 |
| 市場規模:2031年 | 13.3913億美元 |
| 複合年成長率:2026-2031年 | 9.72% |
| 成長最快的細分市場 | 醫院 |
| 最大的市場 | 北美洲 |
然而,由於購置硬體和整合複雜基礎設施需要大量資金投入,這些技術在廣泛應用方面仍面臨許多障礙。對於預算有限的中小型醫療機構而言,這個財務難題尤其突出。儘管有這些財務限制,醫療產業仍將以患者為中心的技術放在首位。根據醫療資訊管理主管協會 (CHIME) 預測,到 2024 年,病人參與工具的平均成熟度將達到 8.6 分,在所有受調查的數位醫療類別中排名最高。
數位醫療基礎設施的成長和IT支出的增加是推動病患資訊和娛樂設備普及的關鍵因素。隨著醫療機構向全面互聯的環境發展,採用先進的床邊硬體對於確保高速連接和與醫院網路的互通性至關重要。政府對舊有系統現代化改造的大力投入進一步強化了這個趨勢。例如,根據英國財政部2024年3月的公告,英國政府的「2024年春季預算」專門撥款34億英鎊用於升級英國國家醫療服務體系(NHS)的IT系統和數位基礎設施。預計這將是一項旨在加速數位化床邊解決方案普及的策略性舉措。此類資金將幫助醫院克服初始硬體成本,並為支援臨床應用和娛樂的多媒體設備奠定堅實的基礎。
同時,隨著提升臨床工作流程和簡化操作的迫切需求日益成長,市場也不斷擴張。資訊和娛樂終端正被擴大用於將過度勞累的醫護人員從訂餐、控制室溫等非臨床任務中解放出來,從而直接緩解了嚴重的勞動力短缺問題。高流動率凸顯了這種轉變的必要性。根據NSI護理解決方案公司於2024年3月發布的《2024年全國醫療保健工作者留任及註冊護理師配置報告》,全美醫院註冊護理師的離職率高達18.4%。為了減輕人員流動帶來的影響,醫療機構正擴大採用床邊終端等自動化技術。飛利浦2024年的一項調查顯示,92%的醫療機構領導者計劃實施生成式人工智慧和自動化工具以減輕行政負擔,而患者終端則被視為實現這些效率提升創新技術的關鍵介面。
硬體安裝和複雜基礎設施整合所需的大量資金投入仍然是患者資訊和娛樂設備廣泛應用的主要障礙。醫療機構不僅需要為高清床邊設備支付高昂的前期費用,還需要為後端升級(例如安裝系統、佈線改進和伺服器整合)支付費用,以確保與電子健康記錄進行安全的資料交換。如此高的進入門檻使得醫院管理者難以證明這項投資的合理性,他們必須在病人參與技術的益處和緊迫的臨床需求之間取得平衡,這往往導致採購週期過長和計劃最終擱淺。
許多醫療機構面臨的嚴峻經濟環境進一步加劇了這項財務負擔。當營運成本不成比例地成長時,用於非臨床技術的可自由支配資金往往首當其衝被凍結。根據美國醫院協會 (AHA) 預測,到 2024 年,醫院總成本預計將增加 5.1%,遠高於 2.9% 的總體通貨膨脹率。不斷增加的成本負擔減少了可用於數位現代化舉措的資金,使得醫療機構越來越難以撥出預算用於資訊娛樂系統,從而直接阻礙了市場發展。
虛擬查房和遠端醫療功能的整合正在從根本上改變面向患者的資訊終端的功能,使其從被動的媒體螢幕轉變為主動的臨床服務中心。由於醫療機構持續面臨人員短缺問題,這些終端正配備安全的雙向音訊和高清鏡頭,以支援遠距醫療模式,使遠距臨床醫生無需親臨床邊即可完成患者的入院、監測和出院。這種轉變不僅節約了個人防護工具,還能將日常臨床和行政任務外包給虛擬工作人員,以實現更有效率的資源配置。 TechTarget 報導,JAMA Network Open 於 2025 年 12 月發表的一篇研究綜述強調了這種營運模式轉變的重要性。該綜述發現,53% 的受訪住院護理師表示,利用此類床邊技術的虛擬護理計畫將提高患者照護品質。
同時,人工智慧 (AI) 驅動的個人化內容的引入,進一步增強了這些設備的功能,提供根據每位患者的個人情況和復健需求量身定做的教育和娛樂材料。人工智慧驅動的演算法不再呈現靜態選項,而是評估患者的人口統計資訊、語言偏好和臨床狀況,動態提案相關的影片、放鬆輔助工具和護理指導,從而提高患者的理解和參與。隨著醫療機構尋求透過個人化的數位體驗實現患者互動自動化並促進康復,這項技術進步正蓬勃發展。根據 Svitla Systems 於 2025 年 4 月發布的《2025 年醫療保健技術趨勢》報告,到 2024 年,醫療機構對人工智慧的採用率將達到 35%,這標誌著整個行業正在廣泛採用智慧數位工具,以大規模實現個人化的護理體驗。
The Global Patient Infotainment Terminal Market is projected to expand from USD 767.55 Million in 2025 to USD 1339.13 Million by 2031, reflecting a compound annual growth rate of 9.72%. These specialized bedside computing units are engineered to offer patients access to multimedia entertainment, educational resources, and communication tools, while simultaneously granting clinical staff secure entry to electronic medical records. A primary driver for this market is the growing necessity to elevate patient satisfaction scores, which directly affect hospital reimbursement levels in numerous regions. Furthermore, the operational need to optimize nursing workflows supports market expansion, as these terminals empower patients to manage non-clinical requests independently, thereby alleviating administrative workloads for healthcare providers and improving overall care efficiency.
| Market Overview | |
|---|---|
| Forecast Period | 2027-2031 |
| Market Size 2025 | USD 767.55 Million |
| Market Size 2031 | USD 1339.13 Million |
| CAGR 2026-2031 | 9.72% |
| Fastest Growing Segment | Hospitals |
| Largest Market | North America |
However, widespread implementation faces substantial obstacles due to the significant capital expenditure needed for hardware acquisition and complex infrastructure integration. This financial hurdle is particularly challenging for smaller healthcare institutions that operate with restricted discretionary budgets. Despite these monetary constraints, the industry continues to prioritize patient-centric technology. According to the College of Healthcare Information Management Executives, patient engagement tools achieved an average maturity score of 8.6 in 2024, representing the highest level of maturity among all digital health categories surveyed.
Market Driver
The growth of digital healthcare infrastructure and increased IT expenditure serve as major catalysts for the installation of patient infotainment terminals. As medical facilities evolve into fully connected environments, deploying advanced bedside hardware becomes crucial for ensuring high-speed connectivity and interoperability with hospital networks. This trend is reinforced by significant government pledges to modernize legacy systems. For instance, according to HM Treasury in March 2024, the United Kingdom government's 'Spring Budget 2024' designated £3.4 billion specifically for upgrading NHS IT systems and digital infrastructure, a strategic move expected to hasten the rollout of digitized bedside solutions. Such funding helps hospitals surmount upfront hardware expenses, establishing a solid foundation for multimedia terminals that facilitate both clinical applications and entertainment.
Concurrently, the market is driven by the urgent requirement for enhanced clinical workflows and operational efficiency. Infotainment terminals are increasingly leveraged to relieve overburdened staff of non-clinical duties, such as meal ordering or room environment adjustments, directly addressing critical workforce shortages. The necessity of this shift is underscored by staffing volatility; according to NSI Nursing Solutions in March 2024, the '2024 National Health Care Retention & RN Staffing Report' noted a national hospital registered nurse turnover rate of 18.4%. To counteract the effects of such attrition, facilities are adopting automation technologies via bedside units. According to Philips in 2024, 92% of healthcare leaders intend to deploy generative AI and automation tools to minimize administrative strain, establishing patient terminals as essential interfaces for these efficiency-boosting innovations.
Market Challenge
The significant capital investment required for hardware installation and complex infrastructure integration remains a major barrier to the broad acceptance of patient infotainment terminals. Healthcare institutions encounter substantial upfront expenses not only for the high-definition bedside devices but also for necessary backend upgrades, including mounting systems, cabling improvements, and server integration required to maintain secure data exchange with electronic medical records. These high entry costs create a challenging investment justification for hospital administrators, who must balance the advantages of patient engagement technology against pressing clinical requirements, often leading to extended procurement timelines or project abandonments.
This financial strain is further exacerbated by the constricting economic landscape in which many healthcare providers operate. When operational expenses increase disproportionately, discretionary funds for non-clinical technologies are often the first to be suspended. According to the American Hospital Association, total hospital expenses rose by 5.1% in 2024, significantly exceeding the general inflation rate of 2.9%. This rising cost burden reduces the capital available for digital modernization initiatives, making it increasingly arduous for facilities to budget for infotainment systems, which directly impedes market momentum.
Market Trends
The integration of virtual rounding and telehealth capabilities is fundamentally altering the function of patient infotainment terminals, evolving them from passive media screens into active clinical delivery points. As healthcare facilities contend with ongoing staffing shortages, these terminals are being outfitted with secure bi-directional audio and high-definition cameras to support remote nursing models, enabling off-site clinicians to conduct intake, monitoring, and discharge tasks without needing to be physically present at the bedside. This transition not only preserves personal protective equipment but also improves workforce distribution by utilizing virtual staff for routine clinical interactions and administrative duties. The significance of this operational shift is highlighted by TechTarget in December 2025, which reviewed a study published in JAMA Network Open noting that 53% of surveyed in-hospital nurses believed virtual nursing programs using such bedside technologies enhanced patient care quality.
Simultaneously, the incorporation of Artificial Intelligence (AI) for personalized content is enhancing the functionality of these terminals, enabling the delivery of customized educational materials and entertainment tailored to individual patient profiles and recovery requirements. Instead of presenting a static selection, AI-driven algorithms evaluate patient demographics, language preferences, and clinical conditions to dynamically suggest relevant videos, relaxation aids, and care instructions, thereby improving comprehension and engagement. This technological advancement is gaining momentum as facilities aim to automate patient interactions and bolster recovery through personalized digital experiences. According to Svitla Systems in April 2025, the 'Healthcare Technology Trends for 2025' report indicated that artificial intelligence adoption within healthcare organizations reached 35% in 2024, signaling a widespread industry dedication to implementing intelligent digital tools that can personalize the care experience at scale.
Report Scope
In this report, the Global Patient Infotainment Terminal Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Company Profiles: Detailed analysis of the major companies present in the Global Patient Infotainment Terminal Market.
Global Patient Infotainment Terminal Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report: