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市場調查報告書
商品編碼
1938292
超自動化市場 - 全球產業規模、佔有率、趨勢、機會及預測(按技術類型、部署類型、最終用戶、地區和競爭格局分類,2021-2031 年)Hyperautomation Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Technical Type, By Deployment Type, By End User, By Region & Competition, 2021-2031F |
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全球超自動化市場預計將從 2025 年的 458.5 億美元成長到 2031 年的 1,284.4 億美元,複合年成長率為 18.73%。
超自動化是指將人工智慧 (AI)、機器學習和機器人流程自動化 (RPA) 等各種技術進行策略性整合,以檢測和自動化各種業務和 IT 流程。推動這一市場發展的關鍵因素包括提高營運效率的迫切需求以及透過消除人工工作流程來降低營運成本的需求。此外,各組織正在加速採用這些框架,以確保業務敏捷性,並將傳統基礎設施與現代數位環境無縫整合。這不再是曇花一現的趨勢,而是正在成為一種持續的策略轉型。
| 市場概覽 | |
|---|---|
| 預測期 | 2027-2031 |
| 市場規模:2025年 | 458.5億美元 |
| 市場規模:2031年 | 1284.4億美元 |
| 複合年成長率:2026-2031年 | 18.73% |
| 成長最快的細分市場 | 雲 |
| 最大的市場 | 北美洲 |
儘管有這樣的機遇,市場仍面臨一個重大障礙:能夠設計和維護如此複雜、整合生態系統的專業人才嚴重短缺。實施如此廣泛的策略需要當今全球勞動力市場中罕見的專業技術水平。世界經濟論壇預測,到2025年,63%的雇主會將技能缺口視為有效業務轉型的一大障礙。人才短缺會造成瓶頸,限制自動化計劃的擴充性,並延緩許多公司實現投資收益的時間。
機器人流程自動化 (RPA) 與人工智慧的整合正在從根本上改變全球超自動化市場,賦予系統管理非結構化資料和執行複雜決策任務的能力。與僅限於基於規則活動的傳統 RPA 不同,生成式人工智慧的整合使自動化框架能夠適應不斷變化的工作流程、理解自然語言並產生程式碼,從而擴展了可自動化流程的範圍。這種協同作用正在推動從簡單的任務執行向智慧自主系統的轉變,而這些系統正迅速成為企業營運現代化的標準。根據 UiPath 於 2024 年 9 月發布的《2024 年自動化專業人士現狀報告》,90% 的自動化專業人士目前正在使用人工智慧來改進工作流程,或計劃在未來一年內採用人工智慧,這表明該行業正在向高價值的整合解決方案轉型。
此外,加速企業數位轉型和舊有系統現代化已成為第二個關鍵支柱,推動企業以統一、敏捷的環境取代孤立的架構。超自動化提供了必要的編配層,以彌合舊有系統與現代雲端原生應用之間的差距,從而確保業務永續營運和擴充性。根據 Camunda 於 2024 年 1 月發布的《2024 年流程協作現況》報告,96% 的 IT 和業務領導者認為自動化對其公司的數位轉型至關重要。這種承諾也體現在大量的資本投入上,企業力求在競爭中保持優勢。 IBM 報告稱,到 2024 年,59% 的已在使用人工智慧的公司計劃加快並擴大對該技術的投資,以支持這些策略舉措。
全球超自動化市場成長的一大障礙是能夠設計和維護整合技術生態系統的專業人才嚴重短缺。超自動化需要無縫整合不同的技術,例如機器人流程自動化 (RPA)、人工智慧和機器學習,這造成了複雜性,需要具備高水平跨職能專業知識的人才。如今,這類專業人才供不應求,如果缺乏了解如何整合互通工具的人才,企業在將自動化從孤立任務擴展到企業級工作流程時將面臨巨大挑戰。
人才短缺直接阻礙了市場擴張,導致計劃延期和實施風險增加。 2024年底,電腦產業協會(CompTIA)指出了這種人才缺口,45%的專家認為網路安全是最主要的技能缺口,而37%的專家則認為軟體開發是關鍵的技能短缺。這些缺口使得企業難以安全地部署和客製化超自動化平台。因此,企業被迫推遲數位轉型,導致對自動化解決方案的整體需求下降,並推遲投資收益的實現。
透過低程式碼/無程式碼平台實現的開發民主化,正從根本上改變自動化主導的歸屬,使其從集中式 IT 部門轉移到業務部門。借助直覺的視覺化介面,非技術員工(通常被稱為「公民開發人員」)可以快速建置和部署應用程式,從而解決緊迫的業務問題。這減少了技術積壓,而這種易用性正在推動企業快速採用低程式碼/無程式碼平台,這些企業希望在不相應增加專業工程人員的情況下擴展數位化能力。微軟在 2024 年 10 月的 Power Platform 社群大會上宣布,其低程式碼生態系統的每月有效用戶已達 4,800 萬,這充分體現了員工直接參與數位轉型策略的能力日益增強。
同時,流程挖掘在自動化工作流程發現方面的廣泛應用正成為成功實施超自動化計畫的關鍵前提。企業不再基於主觀假設或靜態文件進行自動化,而是利用流程智慧創建實際工作流程的資料驅動地圖,並在實施前識別瓶頸和低效環節。這種客觀的可見性確保了諸如自主代理之類的先進技術能夠在最佳化的基礎上運行,而不是僅僅加速執行有缺陷的流程。根據 Celonis 於 2024 年 10 月發布的《2025 年流程最佳化報告》,89% 的受訪企業領導者表示,人工智慧必須深入了解業務流程的執行方式才能產生有效的結果。
The Global Hyperautomation Market is projected to experience substantial growth, expanding from USD 45.85 Billion in 2025 to USD 128.44 Billion by 2031, representing a CAGR of 18.73%. Hyperautomation involves the strategic orchestration of various technologies, such as artificial intelligence, machine learning, and robotic process automation, to detect and automate a broad spectrum of business and IT processes. The primary forces driving this market include the urgent need for operational efficiency and the imperative to lower operating costs by removing manual workflows. Additionally, organizations are increasingly deploying these frameworks to secure business agility and enable the smooth integration of legacy infrastructure with modern digital environments, establishing this as a lasting strategic shift rather than a temporary trend.
| Market Overview | |
|---|---|
| Forecast Period | 2027-2031 |
| Market Size 2025 | USD 45.85 Billion |
| Market Size 2031 | USD 128.44 Billion |
| CAGR 2026-2031 | 18.73% |
| Fastest Growing Segment | Cloud |
| Largest Market | North America |
Despite these opportunities, the market faces a significant hurdle due to an acute shortage of skilled professionals qualified to design and sustain these complex, converged ecosystems. The implementation of such extensive strategies demands a level of technical expertise that is currently rare in the global workforce. According to the World Economic Forum, 63% of employers in 2025 identified skills gaps as the main barrier to effective business transformation. This scarcity of talent creates a bottleneck that restricts the scalability of automation projects and postpones the realization of return on investment for numerous enterprises.
Market Driver
The convergence of Robotic Process Automation (RPA) with Artificial Intelligence is fundamentally transforming the Global Hyperautomation Market by empowering systems to manage unstructured data and execute complex decision-making tasks. Unlike traditional RPA, which is typically restricted to rule-based activities, the incorporation of generative AI enables automation frameworks to adapt to changing workflows, interpret natural language, and generate code, thereby broadening the range of automatable processes. This synergy is rapidly becoming the standard for modernizing enterprise operations, shifting from simple task execution to intelligent, autonomous systems. In the September 2024 'State of the Automation Professional Report 2024' by UiPath, 90% of automation professionals confirmed they are currently using or plan to use AI within the next year to improve their workflows, highlighting the industry's move toward high-value integrated solutions.
Furthermore, accelerated enterprise digital transformation and legacy modernization act as a second critical pillar, driving organizations to replace siloed architectures with unified, agile environments. Hyperautomation provides the essential orchestration layer required to bridge the gap between legacy systems and modern cloud-native applications, ensuring both business continuity and scalability. According to Camunda's '2024 State of Process Orchestration' report from January 2024, 96% of IT and business leaders asserted that automation is vital to their digital transformation efforts. As companies strive to remain competitive, this commitment is reflected in significant capital allocation; IBM reported in 2024 that 59% of enterprises already working with AI intend to accelerate and increase investment in the technology to support these strategic initiatives.
Market Challenge
A major obstacle hindering the growth of the Global Hyperautomation Market is the severe shortage of skilled professionals capable of architecting and maintaining converged technology ecosystems. Hyperautomation necessitates the seamless integration of distinct technologies, including Robotic Process Automation (RPA), artificial intelligence, and machine learning, creating a complexity that demands a workforce with advanced, cross-functional expertise. Currently, such expertise is in short supply, and without personnel who understand how to orchestrate these interoperable tools, organizations encounter significant difficulties in scaling automation from isolated tasks to enterprise-wide workflows.
This talent deficit directly restricts market expansion by delaying project timelines and elevating implementation risks. In late 2024, the Computing Technology Industry Association (CompTIA) highlighted this disparity, noting that 45% of professionals identified cybersecurity as the area with the widest skills gap, while 37% cited software development as a critical shortage. These gaps render organizations unable to securely deploy or customize hyperautomation platforms. Consequently, businesses are forced to slow their digital transformation initiatives, reducing the overall demand for automation solutions and postponing the realization of return on investment.
Market Trends
The democratization of development via Low-Code and No-Code platforms is fundamentally shifting the ownership of automation from centralized IT departments to business units. By leveraging intuitive visual interfaces, non-technical employees-often referred to as citizen developers-can rapidly build and deploy applications to solve immediate operational challenges, thereby alleviating technical backlogs. This accessibility has driven massive adoption rates across enterprises aiming to scale their digital capabilities without proportional increases in specialized engineering staff. As evidence of this expansion, Microsoft announced at the 'Power Platform Community Conference' in October 2024 that the monthly active user base for its low-code ecosystem had reached 48 million, reflecting the workforce's growing ability to contribute directly to digital transformation strategies.
Simultaneously, the widespread application of process mining for automated workflow discovery is emerging as a critical prerequisite for successful hyperautomation initiatives. Rather than automating based on subjective assumptions or static documentation, organizations are now deploying process intelligence to create data-driven maps of their actual workflows, identifying bottlenecks and inefficiencies prior to implementation. This objective visibility ensures that advanced technologies, such as autonomous agents, operate on optimized foundations rather than merely accelerating flawed procedures. According to Celonis's '2025 Process Optimization Report' from October 2024, 89% of business leaders surveyed indicated that artificial intelligence must possess a deep understanding of how business processes execute to deliver effective outcomes.
Report Scope
In this report, the Global Hyperautomation Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Company Profiles: Detailed analysis of the major companies present in the Global Hyperautomation Market.
Global Hyperautomation Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report: