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市場調查報告書

商品編碼

1843625

2025年全球電信IT服務市場報告

Telecom IT Services Global Market Report 2025

出版日期: 2025年09月12日 | 出版商:

The Business Research Company | 英文 250 Pages | 商品交期: 2-10個工作天內

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簡介目錄

近年來，電信IT服務市場發展迅速，預計將從2024年的1,222.4億美元成長到2025年的1,3,904.5億美元，複合年成長率達13.8%。預測期間的成長主要歸因於通訊網路的擴張、資料流量的增加、網路安全問題的日益突出、客戶體驗的改善、全球化以及市場競爭。

預計未來幾年電信IT服務市場將快速成長，到2029年市場規模將達23,075.3億美元，複合年成長率（CAGR）為13.5%。預測期內的成長主要歸功於5G網路的部署、邊緣運算的普及、物聯網和智慧型設備的整合、雲端基礎解決方案以及網路安全措施。預測期內的關鍵趨勢包括5G網路整合、物聯網和機器對機器（M2M）連接、客戶體驗的提升、自動化和人工智慧主導的營運以及雲端整合和遷移。

電信IT服務涵蓋幫助通訊業者建立強大、高效能通訊網路並實施新經營模式的各項服務。這些服務在提高公司核心連接營運效率和確保高效客戶服務方面發揮關鍵作用。

電信IT服務提供的關鍵解決方案包括客戶關係管理（CRM）、行動商務、企業行動化、網路管理、供應鏈管理、營運支援系統（OSS）和業務支援系統（BSS）以及其他相關服務。客戶關係管理（CRM）是一款易於使用的工具，可協助客戶服務負責人建立獨特且個人化的客戶關係。這些服務以多種方式部署，包括雲端基礎、本地部署和混合部署，並可滿足中小企業（SMB）和大型企業的需求。應用領域涵蓋商業和住宅領域。

美國在2025年春季突然提高關稅及其引發的貿易摩擦，對資訊科技產業，特別是硬體製造、資料基礎設施和軟體部署領域，產生了重大影響。進口半導體、電路基板和網路設備的關稅上漲，推高了高科技公司、雲端服務供應商和資料中心的生產和營運成本。在全球範圍內採購筆記型電腦、伺服器和消費電子產品的公司面臨更長的前置作業時間和價格壓力。同時，對專用軟體徵收的關稅以及主要國際市場的報復性措施，擾亂了全球IT供應鏈，並降低了海外對美國製造技術的需求。為了應對這些挑戰，該產業正在加大對國內晶片生產的投資，擴大供應商網路，並利用人工智慧驅動的自動化技術來增強韌性，更有效地控制成本。

本研究報告是商業研究公司（The Business Research Company）全新系列報告的一部分，提供電信IT服務市場統計數據，例如全球市場規模、區域佔有率、電信IT服務市場佔有率的競爭對手、詳細的電信IT服務市場細分、市場趨勢以及電信IT服務行業的商機，為您提供在電信IT服務行業取得成功所需的數據。本電信IT服務市場研究報告全面概述了您所需的一切資訊，並對行業現狀和未來發展趨勢進行了詳細分析。

我們預測未來五年該市場將成長13.5%，較先前預測略微下調0.2%。這一下調主要歸因於美國與其他國家之間的關稅影響。對軟體開發服務和跨境IT整合工具徵收的新關稅可能會阻礙美國通訊業者以經濟實惠的方式外包關鍵服務，從而延緩其數位轉型進程。此外，相互關稅以及日益加劇的貿易緊張局勢和限制對全球經濟和貿易造成的負面影響，可能會產生更廣泛的影響。

智慧型手機的日益普及預計將推動電信IT服務市場的未來擴張。智慧型手機是一種可攜式電子設備，可瀏覽網路、收發文字訊息。行動技術為使用者提供資訊存取管道，並提高了服務的靈活性。電信IT服務供應商正致力於提供後端支援和開發數據主導服務，預計將促進智慧型手機使用量的成長和市場發展。例如，根據美國自動化彙報平台Demandsage發布的報告顯示，2022年，全球智慧型手機用戶將達到約66億，比前一年成長4.2%。 Demandsage利用資料科學提供深入的分析。因此，智慧型手機的普及正在推動電信IT服務市場的發展。

預計未來電信IT服務市場將雲端基礎方案的日益普及而成長。雲端基礎方案包括程式、儲存選項、按需服務和電腦網路，這些資源透過網際網路連接，經由其他營業單位提供的共用雲端運算框架進行存取。在電訊領域，雲端基礎方案利用IT服務實現擴充性的基礎設施、改進的資料儲存和高效的服務交付，從而促進經濟高效的網路管理和創新的服務交付。例如，比利時政府機構歐盟委員會的報告預測，到2023年，77.6%的大型企業將使用雲端處理服務，比2021年增加6個百分點。此外，預計中型企業雲端服務的採用率將從2021年的53%成長到2023年的59%。因此，雲端基礎方案的成長正在推動電信IT服務市場的擴張。

技術進步是推動電信IT服務市場發展的重要趨勢。該領域的主要企業正積極採用新技術，以此作為維持市場地位的策略性舉措。例如，總部位於印度的資訊科技服務與顧問公司HCL Technologies Limited於2023年2月推出了兩款創新技術套件：CloudSMART現代化體驗與站點可靠度工程（SRE）。這些產品旨在透過雲端原生平台加速通訊網路現代化。 HCL Tech的CloudSMART現代化體驗利用開放原始碼和現成的IT供應商解決方案，使通訊服務供應商能夠整合來自不同網路解決方案供應商的最佳平台，從而創建客製化解決方案。此外，HCL Tech的雲端原生電信SRE賦能方案涵蓋了在當今雲端原生平台上成功運行大規模通訊業務所需的全面實踐。這種整合使通訊服務供應商能夠透過將現代SRE實踐融入其營運，從而提升並維持業界領先的可靠性水平，最終提高效率並減少對傳統通訊網路供應商的依賴。

為了滿足日益成長的對可擴展、敏捷的網路基礎設施解決方案的需求，電信IT服務市場的主要企業正致力於技術進步，尤其是在雲端平台領域。例如，印度電信業者Bharti Airtel推出的雲端基礎平台Airtel CCaaS（聯絡中心即服務）於2023年10月正式上線，提供企業高效率的多通路客戶互動與支援工具。這款創新整合雲端平台將語音、雲端和軟體功能整合到一個統一的解決方案中，從而簡化了客服中心的運作。這不僅提升了客戶互動，也降低了傳統客服中心管理中跨供應商合約所帶來的投資成本。

2023年2月，總部位於美國的客戶參與解決方案提供商Waterfield Technologies收購了Dice Communications，金額未揭露。此次收購透過補充服務擴展了Waterfield Technologies的解決方案組合，並使其能夠為現有客戶提供新的附加價值服務。預計此次收購將提高客服中心效率並帶來可觀的財務效益。 Dice Communications是一家總部位於美國的IT和通訊解決方案公司，專注於提供網路、安全基礎設施、無線區域網路基礎設施、災難復原即服務以及IT管理服務。

電信 IT 服務市場的主要參與者包括埃森哲公司、Amdocs、ALE International SAS、凱捷公司、Cognizant、愛立信公司、華為技術有限公司、國際商業機器公司、甲骨文公司、WTG Technologies Limited、X4 Solutions、Telarus Inc、Intellisys Communication Inc、Telecom Brokerage Inc、Reliance Industries Ltd. Corp、德國電信股份公司、日本電報電話公司、AT&T Inc、軟銀集團公司、西班牙電信公司、沃達豐集團、Orange SA、英國電信集團、Telstra Corp Ltd、中國電信公司。

預計亞太地區將在2024年成為全球電信IT服務市場最大的區域，並在預測期內保持最快的成長速度。這份電信IT服務市場報告涵蓋亞太地區、西歐、東歐、北美、南美以及中東和非洲。

電信IT服務市場報告涵蓋的國家：澳洲、巴西、中國、法國、德國、印度、印尼、日本、俄羅斯、韓國、英國、美國、加拿大、義大利和西班牙

電信IT服務市場包括提供基礎設施管理解決方案、巨量資料分析、客戶經驗管理和遷移管理等服務的營業單位所獲得的收入。市場價值包括服務供應商銷售的或包含在其服務產品中的相關商品的價值。僅包括在營業單位之間交易或銷售給最終消費者的商品和服務。

全球電信IT服務：PESTEL分析（政治、社會、科技、環境、法律因素、促進因素與限制因素）
終端用戶產業分析
全球電信IT服務市場：成長率分析
全球電信IT服務市場表現：規模與成長，2019-2024年
全球電信IT服務市場預測：規模與成長，2024-2029年，2034年預測
全球電信IT服務：潛在市場規模（TAM）

第6章市場細分

全球電信IT服務市場：依解決方案分類，實際結果與預測，2019-2024年、2024-2029年預測、2034年預測
客戶關係管理（CRM）
行動商務
企業行動性
網管
供應鏈管理
營運支撐系統和業務支撐系統（OSS BSS）
其他解決方案
全球電信IT服務市場：依部署類型分類，實際值及預測值，2019-2024年、2024-2029年預測值、2034年預測值
雲端基礎的
本地部署
混合
全球電信IT服務市場：依組織規模分類，實際值及預測值，2019-2024年、2024-2029年預測值、2034年預測值
中小企業
主要企業
全球電信IT服務市場：依應用領域分類，實際結果及預測，2019-2024年、2024-2029年預測、2034年預測
商業的
住宅
全球電信IT服務市場：細分市場、客戶關係管理（CRM）（按類型）、實際值和預測值，2019-2024年、2024-2029年預測值、2034年預測值
銷售自動化
客戶服務與支援
行銷自動化
全球電信IT服務市場：細分市場、行動商務（按類型）、實際結果與預測，2019-2024年、2024-2029年預測、2034年預測
行動支付解決方案
行動錢包
行動購物平台
全球電信IT服務市場：細分市場、企業移動性（按類型）、實際值和預測值，2019-2024年、2024-2029年預測值、2034年預測值
行動裝置管理 (MDM)
行動應用程式管理（MAM）
自帶裝置 (BYOD) 解決方案
全球電信IT服務市場：細分市場、網路管理（按類型）、實際數據和預測數據，2019-2024年、2024-2029年預測數據、2034年預測數據
網路監控
網路安全管理
最佳化網路效能
全球電信IT服務市場：細分市場、供應鏈管理（按類型）、實際結果和預測，2019-2024年、2024-2029年預測、2034年預測
庫存管理
訂單管理
物流管理
全球電信IT服務市場：細分市場、營運支援系統和業務支撐系統（OSS-BSS）（按類型分類）、實際值和預測值，2019-2024年、2024-2029年預測值、2034年預測值
計費和收入管理
服務保證
網路庫存管理
全球電信IT服務市場：細分市場、其他解決方案（按類型）、實際結果和預測，2019-2024年、2024-2029年預測、2034年預測
雲端服務
數據分析
網路安全解決方案

第7章區域和國家分析

全球電信IT服務市場：依地區分類，實際結果與預測，2019-2024年、2024-2029年預測、2034年預測
全球電信IT服務市場：依國家分類，實際結果與預測，2019-2024年、2024-2029年預測、2034年預測

第8章亞太市場

第9章：中國市場

第10章印度市場

第11章日本市場

第12章：澳洲市場

第13章印尼市場

第14章韓國市場

第15章西歐市場

第16章英國市場

第17章：德國市場

第18章：法國市場

第19章：義大利市場

第20章：西班牙市場

第21章東歐市場

第22章俄羅斯市場

第23章北美市場

第24章美國市場

第25章：加拿大市場

第26章南美洲市場

第27章：巴西市場

第28章中東市場

第29章：非洲市場

第30章：競爭格局與公司概況

電信IT服務市場：競爭格局
電信IT服務市場：公司概況
- Accenture plc Overview, Products and Services, Strategy and Financial Analysis
- Amdocs Overview, Products and Services, Strategy and Financial Analysis
- ALE International SAS Overview, Products and Services, Strategy and Financial Analysis
- Capgemini SE Overview, Products and Services, Strategy and Financial Analysis
- Cognizant Overview, Products and Services, Strategy and Financial Analysis

第31章：其他領先和創新企業

Telefonaktiebolaget LM Ericsson
Huawei Technologies Co
The International Business Machines Corporation
Oracle Corporation
WTG Technologies Limited
X4 Solutions
Telarus Inc.
Intellisys Communication Inc
Telecom Brokerage Inc
Reliance Industries Ltd
China Mobile Ltd
T-Mobile US Inc
Verizon Communications Inc
Comcast Corp
Deutsche Telekom AG

第32章全球市場競爭基準化分析與儀錶板

第33章重大併購

第34章近期市場趨勢

第35章：高潛力市場國家、細分市場與策略

2029年電信IT服務市場：提供新機會的國家
2029年電信IT服務市場：新興細分市場機會
2029年電信IT服務市場：成長策略
- 基於市場趨勢的策略
- 競爭對手策略

第36章附錄

簡介目錄

Product Code: r24546u

Telecom IT services encompass offerings that assist telecom companies in establishing a robust and high-performance communication network while implementing new business models. These services play a crucial role in enhancing productivity in core corporate connectivity workloads and ensuring effective customer service.

The key solutions provided by telecom IT services include CRM, mobile commerce, enterprise mobility, network management, supply chain management, OSS BSS, and other related services. CRM, or customer relationship management, is a user-friendly tool empowering customer service agents to forge distinctive and personalized customer relationships. These services are deployed through various methods, including cloud-based, on-premise, and hybrid, catering to both small and medium-sized businesses (SMBs) and large enterprises. The applications span commercial and residential domains.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The telecom IT services market research report is one of a series of new reports from The Business Research Company that provides telecom IT services market statistics, including telecom IT services industry global market size, regional shares, competitors with telecom IT services market share, detailed telecom IT services market segments, market trends, and opportunities, and any further data you may need to thrive in the telecom IT services industry. This telecom IT services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The telecom it services market size has grown rapidly in recent years. It will grow from $1222.24 billion in 2024 to $1390.45 billion in 2025 at a compound annual growth rate (CAGR) of 13.8%. The growth in the historic period can be attributed to telecom network expansion, increasing data traffic, network security concerns, customer experience enhancement, globalization and market competition.

The telecom it services market size is expected to see rapid growth in the next few years. It will grow to $2307.53 billion in 2029 at a compound annual growth rate (CAGR) of 13.5%. The growth in the forecast period can be attributed to 5g network rollout, edge computing adoption, iot and smart devices integration, cloud-based solutions, cybersecurity measures. Major trends in the forecast period include 5g network integration, iot and m2m connectivity, customer experience enhancement, automation and ai-driven operations, cloud integration and migration.

The forecast of 13.5% growth over the next five years reflects a modest reduction of 0.2% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. New tariffs on software development services and cross-border IT integration tools could hinder the ability of U.S. telecom providers to outsource key services affordably, thereby slowing digital transformation initiatives. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The growing adoption of smartphone devices is anticipated to drive the expansion of the telecom IT services market in the future. Smartphones are portable electronic devices that allow users to browse the internet and send and receive text messages. Mobile technology provides users with access to information, enhancing the flexibility of services. Telecom IT service providers are focusing on delivering backend support and developing data-driven offerings; consequently, the rising usage of smartphones is expected to boost market growth. For example, a report from Demandsage, a U.S.-based automated reporting platform that utilizes data science for insightful analysis, indicated that as of 2022, there were around 6.6 billion smartphone users globally, marking a 4.2% increase from the previous year. Therefore, the growing prevalence of smartphone devices is propelling the telecom IT services market forward.

The increasing adoption of cloud-based solutions is expected to drive the growth of the telecom IT services market in the future. A cloud-based solution encompasses programs, storage options, on-demand services, computer networks, and other offerings accessible through a shared cloud computing framework provided by another entity via an internet connection. In the telecom sector, cloud-based solutions utilize IT services to provide scalable infrastructure, improved data storage, and efficient service delivery, facilitating cost-effective network management and innovative service offerings. For example, a report from the European Commission, a Belgian governmental organization, indicated that in 2023, 77.6% of large enterprises reported utilizing cloud computing services, which represents a 6 percentage point increase from 2021. Additionally, the adoption of cloud services among medium-sized enterprises rose to 59% in 2023, up from 53% in 2021. Thus, the growth of cloud-based solutions is driving the expansion of the telecom IT services market.

Technological advancements stand out as prominent trends gaining traction in the telecom IT services market. Key companies in this sector are embracing new technologies as a strategic move to maintain their market positions. For example, in February 2023, HCL Technologies Limited, an India-based information technology services and consulting company, introduced two innovative technology suites CloudSMART Modernization Experience and Site Reliability Engineering (SRE). These offerings aim to accelerate the modernization of telecom networks through the utilization of Cloud Native platforms. HCLTech's CloudSMART Modernization Experience leverages open-source and off-the-shelf IT vendor solutions, enabling telecom service providers to create customized solutions by integrating the best platforms from various network solution vendors. Additionally, HCLTech's SRE enablement for Cloud Native telecom encompasses a comprehensive set of practices necessary for successful large-scale telecom operations on current Cloud Native platforms. This integration empowers telecom service providers to enhance and maintain industry-leading reliability levels by incorporating modern SRE practices into their operations, resulting in increased efficiencies and reduced reliance on traditional telecom network providers.

Prominent players in the telecom IT services market are directing their focus towards technological advancements, particularly in cloud platforms, to address the increasing demand for scalable and agile network infrastructure solutions. A case in point is Airtel CCaaS (Contact Center as a Service), a cloud-based platform by Bharti Airtel, an India-based telecom company. Launched in October 2023, Airtel CCaaS provides businesses with comprehensive tools for efficient multi-channel customer interactions and support. This innovative integrated cloud platform streamlines contact center operations by merging voice, cloud, and software functionalities into a unified solution. This not only enhances customer interaction but also reduces investment costs associated with disparate vendor contracts historically used in contact center management.

In February 2023, Waterfield Technologies Inc., a US-based customer engagement solutions provider, acquired Dice Communications for an undisclosed amount. This acquisition is poised to expand Waterfield Tech's solution portfolio with complementary services, adding new, value-added services for existing customers. The overall impact is expected to enhance contact center efficiencies and bring about favorable financial outcomes. Dice Communications, a US-based IT and telecom solution company, specializes in providing networking, security infrastructure, wireless LAN infrastructure, Disaster Recovery as a Service, and IT-managed services.

Major companies operating in the telecom IT services market include Accenture plc, Amdocs, ALE International SAS, Capgemini SE, Cognizant, Telefonaktiebolaget LM Ericsson, Huawei Technologies Co, The International Business Machines Corporation, Oracle Corporation, WTG Technologies Limited, X4 Solutions, Telarus Inc., Intellisys Communication Inc, Telecom Brokerage Inc, Reliance Industries Ltd, China Mobile Ltd, T-Mobile US Inc, Verizon Communications Inc, Comcast Corp, Deutsche Telekom AG, Nippon Telegraph and Telephone Corp, AT&T Inc, SoftBank Group Corp, Telefonica SA, Vodafone Group Plc, Orange SA, BT Group Plc, Telstra Corp Ltd, China Telecom Corp Ltd

Asia-Pacific was the largest region in the telecom IT services market in 2024 and is expected to be the fastest-growing region in the global telecom IT services market report forecast period. The regions covered in the telecom it services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the telecom it services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain

The telecom IT services market includes revenue earned by entities by providing infrastructure management solutions, big data analytics, customer experience management, and transfer management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Telecom IT Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on telecom it services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for telecom it services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The telecom it services market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

The market characteristics section of the report defines and explains the market.
The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

Market segmentations break down the market into sub markets.
The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered:1) By Solution: CRM; Mobile Commerce; Enterprise Mobility; Network Management; Supply chain Management; OSS BSS; Other Solutions
2) By Deployment Type: Cloud-Based; On-Premise; Hybrid
3) By Organization Size: Small And Medium-Sized Businesses (SMBs); Large Enterprises
4) By Application: Commercial; Residential
Subsegments:
1) By CRM (Customer Relationship Management): Sales Automation; Customer Service And Support; Marketing Automation
2) By Mobile Commerce: Mobile Payment Solutions; Mobile Wallets; Mobile Shopping Platforms
3) By Enterprise Mobility: Mobile Device Management (MDM); Mobile Application Management (MAM); Bring Your Own Device (BYOD) Solutions
4) By Network Management: Network Monitoring; Network Security Management; Network Performance Optimization
5) By Supply Chain Management: Inventory Management; Order Management; Logistics Management
6) By OSS BSS (Operations Support Systems And Business Support Systems): Billing And Revenue Management; Service Assurance; Network Inventory Management
7) By Other Solutions: Cloud Services; Data Analytics; Cybersecurity Solutions
Companies Mentioned: Accenture plc; Amdocs; ALE International SAS; Capgemini SE; Cognizant; Telefonaktiebolaget LM Ericsson; Huawei Technologies Co; The International Business Machines Corporation; Oracle Corporation; WTG Technologies Limited; X4 Solutions; Telarus Inc.; Intellisys Communication Inc; Telecom Brokerage Inc; Reliance Industries Ltd; China Mobile Ltd; T-Mobile US Inc; Verizon Communications Inc; Comcast Corp; Deutsche Telekom AG; Nippon Telegraph and Telephone Corp; AT&T Inc; SoftBank Group Corp; Telefonica SA; Vodafone Group Plc; Orange SA; BT Group Plc; Telstra Corp Ltd; China Telecom Corp Ltd
Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Time Series: Five years historic and ten years forecast.
Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
Delivery Format: PDF, Word and Excel Data Dashboard.

1. Executive Summary

2. Telecom IT Services Market Characteristics

3. Telecom IT Services Market Trends And Strategies

4. Telecom IT Services Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Telecom IT Services Growth Analysis And Strategic Analysis Framework

5.1. Global Telecom IT Services PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Telecom IT Services Market Growth Rate Analysis
5.4. Global Telecom IT Services Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Telecom IT Services Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Telecom IT Services Total Addressable Market (TAM)

6. Telecom IT Services Market Segmentation

6.1. Global Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Customer Relationship Management (CRM)
Mobile Commerce
Enterprise Mobility
Network Management
Supply chain Management
Operations Support Systems And Business Support Systems (OSS BSS)
Other Solutions
6.2. Global Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Cloud-Based
On-Premise
Hybrid
6.3. Global Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Small And Medium-Sized Businesses (SMBs)
Large Enterprises
6.4. Global Telecom IT Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Commercial
Residential
6.5. Global Telecom IT Services Market, Sub-Segmentation Of Customer Relationship Management (CRM), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Sales Automation
Customer Service And Support
Marketing Automation
6.6. Global Telecom IT Services Market, Sub-Segmentation Of Mobile Commerce, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Mobile Payment Solutions
Mobile Wallets
Mobile Shopping Platforms
6.7. Global Telecom IT Services Market, Sub-Segmentation Of Enterprise Mobility, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Mobile Device Management (MDM)
Mobile Application Management (MAM)
Bring Your Own Device (BYOD) Solutions
6.8. Global Telecom IT Services Market, Sub-Segmentation Of Network Management, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Network Monitoring
Network Security Management
Network Performance Optimization
6.9. Global Telecom IT Services Market, Sub-Segmentation Of Supply Chain Management, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Inventory Management
Order Management
Logistics Management
6.10. Global Telecom IT Services Market, Sub-Segmentation Of Operations Support Systems And Business Support Systems (OSS BSS), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Billing And Revenue Management
Service Assurance
Network Inventory Management
6.11. Global Telecom IT Services Market, Sub-Segmentation Of Other Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Cloud Services
Data Analytics
Cybersecurity Solutions

7. Telecom IT Services Market Regional And Country Analysis

7.1. Global Telecom IT Services Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Telecom IT Services Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Telecom IT Services Market

8.1. Asia-Pacific Telecom IT Services Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.3. Asia-Pacific Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.4. Asia-Pacific Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Telecom IT Services Market

9.1. China Telecom IT Services Market Overview
9.2. China Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.3. China Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.4. China Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Telecom IT Services Market

10.1. India Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.2. India Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.3. India Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Telecom IT Services Market

11.1. Japan Telecom IT Services Market Overview
11.2. Japan Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.3. Japan Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.4. Japan Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Telecom IT Services Market

12.1. Australia Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.2. Australia Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.3. Australia Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Telecom IT Services Market

13.1. Indonesia Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.2. Indonesia Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.3. Indonesia Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Telecom IT Services Market

14.1. South Korea Telecom IT Services Market Overview
14.2. South Korea Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.3. South Korea Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.4. South Korea Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Telecom IT Services Market

15.1. Western Europe Telecom IT Services Market Overview
15.2. Western Europe Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.3. Western Europe Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.4. Western Europe Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Telecom IT Services Market

16.1. UK Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.2. UK Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.3. UK Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Telecom IT Services Market

17.1. Germany Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.2. Germany Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.3. Germany Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Telecom IT Services Market

18.1. France Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.2. France Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.3. France Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Telecom IT Services Market

19.1. Italy Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.2. Italy Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.3. Italy Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Telecom IT Services Market

20.1. Spain Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.2. Spain Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.3. Spain Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Telecom IT Services Market

21.1. Eastern Europe Telecom IT Services Market Overview
21.2. Eastern Europe Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.3. Eastern Europe Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.4. Eastern Europe Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Telecom IT Services Market

22.1. Russia Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.2. Russia Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.3. Russia Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Telecom IT Services Market

23.1. North America Telecom IT Services Market Overview
23.2. North America Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.3. North America Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.4. North America Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Telecom IT Services Market

24.1. USA Telecom IT Services Market Overview
24.2. USA Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.3. USA Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.4. USA Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Telecom IT Services Market

25.1. Canada Telecom IT Services Market Overview
25.2. Canada Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.3. Canada Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.4. Canada Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Telecom IT Services Market

26.1. South America Telecom IT Services Market Overview
26.2. South America Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.3. South America Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.4. South America Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Telecom IT Services Market

27.1. Brazil Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.2. Brazil Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.3. Brazil Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Telecom IT Services Market

28.1. Middle East Telecom IT Services Market Overview
28.2. Middle East Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.3. Middle East Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.4. Middle East Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Telecom IT Services Market

29.1. Africa Telecom IT Services Market Overview
29.2. Africa Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.3. Africa Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.4. Africa Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Telecom IT Services Market Competitive Landscape And Company Profiles

30.1. Telecom IT Services Market Competitive Landscape
30.2. Telecom IT Services Market Company Profiles
- 30.2.1. Accenture plc Overview, Products and Services, Strategy and Financial Analysis
- 30.2.2. Amdocs Overview, Products and Services, Strategy and Financial Analysis
- 30.2.3. ALE International SAS Overview, Products and Services, Strategy and Financial Analysis
- 30.2.4. Capgemini SE Overview, Products and Services, Strategy and Financial Analysis
- 30.2.5. Cognizant Overview, Products and Services, Strategy and Financial Analysis

31. Telecom IT Services Market Other Major And Innovative Companies

31.1. Telefonaktiebolaget LM Ericsson
31.2. Huawei Technologies Co
31.3. The International Business Machines Corporation
31.4. Oracle Corporation
31.5. WTG Technologies Limited
31.6. X4 Solutions
31.7. Telarus Inc.
31.8. Intellisys Communication Inc
31.9. Telecom Brokerage Inc
31.10. Reliance Industries Ltd
31.11. China Mobile Ltd
31.12. T-Mobile US Inc
31.13. Verizon Communications Inc
31.14. Comcast Corp
31.15. Deutsche Telekom AG

32. Global Telecom IT Services Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Telecom IT Services Market

34. Recent Developments In The Telecom IT Services Market

35. Telecom IT Services Market High Potential Countries, Segments and Strategies

35.1 Telecom IT Services Market In 2029 - Countries Offering Most New Opportunities
35.2 Telecom IT Services Market In 2029 - Segments Offering Most New Opportunities
35.3 Telecom IT Services Market In 2029 - Growth Strategies
- 35.3.1 Market Trend Based Strategies
- 35.3.2 Competitor Strategies