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市場調查報告書
商品編碼
1925019
電信欺詐管理市場預測至2032年:按組件、詐欺類型、部署模式、組織規模、應用和地區分類的全球分析Telecom Fraud Management Market Forecasts to 2032 - Global Analysis By Component (Software and Services), Fraud Type, Deployment Model, Organization Size, Application and By Geography |
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根據 Stratistics MRC 的一項研究,預計到 2025 年,全球電信欺詐管理市場規模將達到 76 億美元,到 2032 年將達到 168 億美元,預測期內複合年成長率為 12%。
電信欺詐管理是指通訊業者用於偵測、預防和減輕其網路內詐欺活動的綜合策略、工具和流程。這包括監控通話模式、資料使用情況和金融交易,以識別可疑活動,例如合約詐騙、SIM卡克隆、身分盜竊和國際收入分成詐騙。透過利用即時分析、機器學習和自動警報,通訊業者可以最大限度地減少收入損失、保護客戶並確保合規性。有效的欺詐管理還有助於提高網路安全、客戶信任度和營運效率,使其成為現代電信營運的關鍵組成部分。
詐欺造成的經濟損失不斷增加
服務供應商需要先進的欺詐管理系統來偵測和預防合約及支付詐欺。現代化平台透過即時監控、預測分析和自動警報來降低風險。供應商正在整合人工智慧驅動的工具,以提高檢測準確率和響應速度。對財務保護日益成長的需求正在加速全球電信生態系統的採用。不斷攀升的詐欺損失凸顯了欺詐管理解決方案作為電信市場收入保障的關鍵因素的重要性。
與傳統基礎設施整合的挑戰
現有的IT系統通常與現代詐欺偵測平台不相容。與預算充足的成熟企業相比,中小企業面臨更高的風險。高昂的成本和技術壁壘進一步阻礙了現代化進程。供應商正在引入模組化框架和API以減輕整合負擔。持續存在的基礎設施挑戰正在重塑部署策略,使得互通性成為成功的關鍵因素。
擴展新興的5G網路
下一代連接技術需要先進的安全保障措施來抵禦不斷演變的詐欺風險。先進的平台能夠實現高速網路中的即時分析、自動預防和自適應監控。供應商正在部署人工智慧驅動的解決方案,以應對與 5G 服務相關的新型詐欺風險。對下一代連接技術的投資不斷增加,推動了對強大的欺詐管理框架的需求。 5G 網路的快速發展正在重新定義欺詐管理,使其成為安全數位轉型的重要驅動力。
監管和資料隱私合規的複雜性
全球監管對客戶資料的儲存和處理方式提出了更嚴格的要求。與資源雄厚的行業巨頭相比,小規模的服務提供者更難維持合規性。法規結構導致實施延遲並增加營運成本。供應商正在整合加密、匿名化和合規功能以增強信任。隨著合規性變得日益複雜,那些在欺詐管理系統中建立彈性機制的服務提供者正在獲得競爭優勢。
新冠疫情導致數位服務使用量激增,進而加速了對電信欺詐管理的需求。一方面,勞動力和供應鏈中斷延緩了現代化計劃;另一方面,對安全數位交易日益成長的需求推動了欺詐管理平台的普及。為了在動盪的環境下維持運營,企業更加依賴即時監控和自動化檢測。供應商也整合了先進的分析和合規功能,以增強系統的韌性。疫情凸顯了欺詐管理在電信生態系統中作為信任和業務連續性關鍵基礎的重要性。
預計在預測期內,訂閱詐騙細分市場將佔據最大的市場佔有率。
在預測期內,受身分盜竊和未授權存取防範解決方案需求的推動,訂閱詐騙領域預計將佔據最大的市場佔有率。企業正在將訂閱詐騙偵測功能融入其工作流程,以加強合規性並減少損失。供應商正在開發整合即時監控、預測分析和自動警報的解決方案。對安全註冊流程日益成長的需求正在推動該領域的應用。企業逐漸意識到,訂閱欺詐管理對於維護消費者信任和營運完整性至關重要,訂閱詐騙解決方案正成為電信市場抵禦收入損失的第一道防線。
預計在預測期內,支付安全領域將呈現最高的複合年成長率。
預計在預測期內,支付安全領域將實現最高成長率,這主要得益於市場對安全數位交易日益成長的需求。通訊業者越來越需要欺詐管理系統來保護付款閘道和行動錢包。為了提升應對力,供應商正在將人工智慧驅動的監控和加密技術融入業務流程中。中小企業和大型企業都受益於針對不同支付生態系統量身定做的擴充性解決方案。安全交易框架的投資不斷增加,也推動了該領域的需求。支付安全解決方案正逐漸成為保障電信服務財務完整性的策略基礎。
由於成熟的電信基礎設施和企業對欺詐管理框架的廣泛應用,預計北美地區在預測期內將保持最大的市場佔有率。美國和加拿大的營運商在投資先進的詐欺偵測平台方面處於主導。主要技術提供商的存在進一步鞏固了該地區的領先地位。對資料隱私法規日益成長的合規需求正在推動各行業的應用。供應商正在整合先進的分析和自動化技術,以在競爭激烈的市場中脫穎而出。北美地區的領先地位體現在其能夠將創新與電信欺詐管理的合規性結合。
亞太地區預計將在預測期內實現最高的複合年成長率,這主要得益於快速的數位化、不斷擴大的行動網路普及率以及政府主導的互聯互通舉措。中國、印度和東南亞等國家正大力投資欺詐管理系統,以支持電信業務的成長。本地Start-Ups正在推出針對不同消費族群的、具成本效益的解決方案。企業正在採用人工智慧驅動和雲端原生平台,以提高可擴展性和滿足合規性要求。政府推動數位轉型的計畫正在加速這一進程。亞太地區的成長受到不斷變化的詐騙風險的影響,使其成為電信欺詐管理創新最具適應性的中心。
According to Stratistics MRC, the Global Telecom Fraud Management Market is accounted for $7.6 billion in 2025 and is expected to reach $16.8 billion by 2032 growing at a CAGR of 12% during the forecast period. Telecom Fraud Management refers to the comprehensive set of strategies, tools, and processes that telecommunications companies use to detect, prevent, and mitigate fraudulent activities within their networks. It involves monitoring call patterns, data usage, and financial transactions to identify suspicious behavior, such as subscription fraud, SIM card cloning, identity theft, or international revenue share fraud. By leveraging real-time analytics, machine learning, and automated alerts, telecom operators can minimize revenue losses, protect customers, and ensure regulatory compliance. Effective fraud management also enhances network security, customer trust, and operational efficiency, making it a critical component of modern telecom operations.
Escalating financial losses due to fraud
Service providers need advanced fraud management systems that detect and prevent subscription and payment-related fraud. Modernized platforms enable real-time monitoring, predictive analytics, and automated alerts to reduce risks. Vendors are embedding AI-driven tools to strengthen detection accuracy and responsiveness. Rising demand for financial protection is amplifying adoption across global telecom ecosystems. Escalating fraud losses are positioning fraud management solutions as a decisive safeguard for revenue assurance in telecom markets.
Integration challenges with legacy infrastructure
Existing IT systems often lack compatibility with modern fraud detection platforms. Smaller firms face higher risks compared to incumbents with larger budgets. High costs and technical barriers further slow modernization initiatives. Vendors are introducing modular frameworks and APIs to ease integration burdens. Persistent infrastructure challenges are reshaping deployment strategies and making interoperability a critical success factor.
Expansion in emerging 5G networks
Next-generation connectivity requires advanced safeguards to protect against evolving fraud risks. Advanced platforms enable real-time analytics, automated prevention, and adaptive monitoring across high-speed networks. Vendors are deploying AI-driven solutions to address new fraud risks associated with 5G services. Rising investment in next-generation connectivity is amplifying demand for robust fraud management frameworks. Growth in 5G networks is redefining fraud management as a proactive enabler of secure digital transformation.
Regulatory and data privacy compliance complexities
Global mandates impose stricter requirements on how customer data is stored and processed. Smaller providers struggle to maintain compliance compared to incumbents with larger resources. Regulatory frameworks add delays to deployment and increase operational costs. Vendors are embedding encryption, anonymization, and compliance features to strengthen trust. Rising compliance complexities are shifting competitive advantage toward providers that embed resilience into fraud management systems.
The Covid-19 pandemic accelerated demand for telecom fraud management as digital service usage surged. On one hand, disruptions in workforce and supply chains slowed modernization projects. On the other hand, rising demand for secure digital transactions boosted adoption of fraud management platforms. Enterprises increasingly relied on real-time monitoring and automated detection to sustain operations during volatile conditions. Vendors embedded advanced analytics and compliance features to strengthen resilience. The pandemic underscored fraud management as a vital enabler of trust and continuity in telecom ecosystems.
The subscription fraud segment is expected to be the largest during the forecast period
The subscription fraud segment is expected to account for the largest market share during the forecast period, driven by demand for solutions that prevent identity theft and unauthorized access. Enterprises are embedding subscription fraud detection into workflows to strengthen compliance and reduce losses. Vendors are developing solutions that integrate real-time monitoring, predictive analytics, and automated alerts. Rising demand for secure onboarding processes is amplifying adoption in this segment. Enterprises view subscription fraud management as critical for sustaining consumer trust and operational integrity. Subscription fraud solutions are becoming the frontline defense against revenue leakage in telecom markets.
The payment security segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the payment security segment is predicted to witness the highest growth rate, supported by rising demand for secure digital transactions. Telecom operators increasingly require fraud management systems that protect payment gateways and mobile wallets. Vendors are embedding AI-driven monitoring and encryption into workflows to strengthen responsiveness. SMEs and large institutions benefit from scalable solutions tailored to diverse payment ecosystems. Rising investment in secure transaction frameworks is amplifying demand in this segment. Payment security solutions are evolving into a strategic pillar for safeguarding financial integrity in telecom services.
During the forecast period, the North America region is expected to hold the largest market share by mature telecom infrastructure and strong enterprise adoption of fraud management frameworks. Operators in the United States and Canada are leading investments in advanced fraud detection platforms. The presence of major technology providers further strengthens regional dominance. Rising demand for compliance with data privacy regulations is amplifying adoption across industries. Vendors are embedding advanced analytics and automation to differentiate offerings in competitive markets. North America's leadership is defined by its ability to merge innovation with regulatory discipline in telecom fraud management.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, fueled by rapid digitalization, expanding mobile penetration, and government-led connectivity initiatives. Countries such as China, India, and Southeast Asia are investing heavily in fraud management systems to support telecom growth. Local startups are deploying cost-effective solutions tailored to diverse consumer bases. Enterprises are adopting AI-driven and cloud-native platforms to strengthen scalability and meet compliance expectations. Government programs promoting digital transformation are accelerating adoption. Asia Pacific's growth is being shaped by evolving fraud risks making it the most adaptive hub for telecom fraud management innovation.
Key players in the market
Some of the key players in Telecom Fraud Management Market include Amdocs Ltd., Subex Ltd., Mobileum Inc., Tata Consultancy Services Ltd., Tech Mahindra Ltd., Ericsson AB, Nokia Corporation, Huawei Technologies Co., Ltd., NEC Corporation, IBM Corporation, Hewlett Packard Enterprise Company, FICO (Fair Isaac Corporation), TEOCO Corporation, Araxxe SAS and WeDo Technologies.
In January 2026, Subex completed the acquisition of the Security Analytics Fabric (SAF) technology assets from a niche cybersecurity firm to bolster its AI-driven threat detection engine. This integration enhanced the ROC platform's ability to identify new and adaptive fraud vectors.
In April 2024, Amdocs expanded its strategic collaboration with Microsoft to integrate Microsoft Azure OpenAI Service and Amdocs' data platform, enhancing AI-driven fraud detection and security capabilities for communication service providers (CSPs).
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.