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市場調查報告書
商品編碼
1916687
全球電信IT現代化服務市場:預測至2032年-按用例、合作模式、部署方式、組織規模、技術、最終用戶和地區進行分析Telecom IT Modernization Services Market Forecasts to 2032 - Global Analysis By Use Case (5G Enablement, IoT Management, Customer Management and Other Use Cases), Engagement Model, Deployment, Organization Size, Technology, End User and By Geography |
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根據 Stratistics MRC 的一項研究,預計全球電信 IT 現代化服務市場在預測期內將以 29.4% 的複合年成長率成長。
電信IT現代化服務旨在系統性地升級和改造通訊業者的傳統IT系統、應用和基礎設施。這些服務專注於將單體系統遷移到雲端原生和微服務架構,實現OSS/BSS平台現代化,並建構自動化、虛擬化和API驅動的生態系統。電信IT現代化能夠提升網路敏捷性、擴充性、安全性和服務創新能力,同時降低營運複雜性和成本。這使得通訊業者能夠提供5G、物聯網、邊緣運算和數位服務;改善客戶體驗;並透過敏捷開發、AI/ML整合和數據驅動的決策來加快產品上市速度。
舊有系統效率低及營運成本高昂
過時的IT框架難以滿足動態的服務需求,並導致過高的維護成本。現代化服務能夠實現自動化、雲端原生整合和精簡的工作流程,從而減輕營運負擔。供應商正在將人工智慧驅動的編配整合到IT平台中,以提高效率。對成本最佳化的日益成長的需求正在推動整個電信生態系統採用現代化方案。消除低效環節和降低營運成本的需求,使得現代化成為通訊業者的策略要務。
高昂的現代化成本和複雜性
企業在將舊有系統遷移到雲端原生架構時需要大量資金投入。小規模企業往往會因為預算限制和投資報酬率 (ROI) 的不確定性而推遲現代化進程。整合多供應商系統的複雜性也帶來了額外的挑戰。供應商正在試點分階段遷移和模組化升級,以減輕對營運的影響。持續的成本和整合障礙減緩了採用速度,因此經濟性和簡易性成為決定是否採用的關鍵因素。
5G推動通訊IT轉型
通訊業者日益需要敏捷的IT系統來管理分散式基礎架構和即時工作負載。現代化改造能夠實現動態資源分配、預測分析以及與邊緣運算的無縫整合。供應商正在將微服務和容器化架構融入其IT框架,以增強可擴展性。對5G基礎設施的持續投資正在推動對現代化服務的需求。 5G主導的轉型正在重新定義電信IT,使其成為下一代連接和數位生態系統的基礎。
網路現代化中的網路安全風險
不斷擴大的數位化足跡為企業帶來了新的安全漏洞和合規挑戰。企業必須投入大量資金建構先進的安全框架來保護敏感資料。與預算大規模的老牌企業相比,規模小規模的供應商更難維持強大的安全防禦。監管機構對資料隱私的嚴格審查也增加了複雜性。日益嚴峻的安全威脅環境正在重塑企業的優先事項,網路安全韌性已成為成功實現現代化轉型的關鍵要素。
新冠疫情加速了通訊業者對電信IT現代化的需求,因為遠距辦公和數位生活方式的興起導致流量激增。同時,供應鏈中斷延緩了基礎設施計劃,並減緩了遷移進程。此外,對彈性網路和自癒網路日益成長的需求推動了現代化服務的普及。企業更依賴預測性監控和編配來確保尖峰時段的業務連續性。供應商則整合了遠端系統管理和人工智慧驅動的彈性功能,以增強營運穩定性。疫情凸顯了現代化作為危機時期通訊可靠性策略促進因素的重要性。
在預測期內,通訊業者細分市場將佔據最大的市場佔有率。
在預測期內,通訊業者預計將佔據最大的市場佔有率,這主要得益於擴充性IT平台的需求,以管理複雜的網路。服務供應商越來越依賴現代化舉措來提高效率並減少停機時間。供應商正在將編配、分析和自動化功能整合到通訊業者為中心的IT框架中。對混合雲和多重雲端管治日益成長的需求正在推動該領域的採用。企業將現代化視為提升競爭力和增強韌性的關鍵因素。
在預測期內,企劃為基礎板塊的複合年成長率將最高。
在預測期內,受客製化現代化舉措需求不斷成長的推動,企劃為基礎服務預計將實現最高成長率。企劃為基礎服務能夠提供量身定做的遷移策略、分階段升級以及與營運商特定基礎設施的整合。供應商正在將諮詢、設計和實施框架融入企劃為基礎服務中,以增強可擴展性。中小企業和大型營運商均可受益於滿足其獨特營運需求的靈活解決方案。數位轉型計劃投資的增加正在推動該領域的需求。企劃為基礎服務的成長凸顯了將現代化重新定義為一個協作且以結果為導向的過程的重要性。
由於北美擁有成熟的電信基礎設施,且企業對IT現代化的採用率不斷提高,預計北美將在預測期內保持最大的市場佔有率。美國和加拿大的通訊業者在投資人工智慧驅動的編配以管理5G部署方面處於主導。主要雲端服務供應商和電信廠商的存在進一步鞏固了該地區的領先地位。對混合雲端和多重雲端管治日益成長的需求正在推動大型企業採用相關技術。廠商正在整合先進的編配和合規功能,以在競爭激烈的市場中脫穎而出。北美的領先地位體現了該地區將創新、監管和規模整合到其現代化生態系統中的能力。
預計亞太地區在預測期內將實現最高的複合年成長率,這主要得益於快速的都市化、不斷擴大的行動網路普及率以及政府主導的數位化舉措。中國、印度和東南亞等國家正大力投資現代化服務,以支援5G部署和智慧城市生態系統的建設。當地產業營運商正在採用經濟高效的框架來增強擴充性並滿足消費者需求。Start-Ups和區域供應商正在推出客製化解決方案,以加速不同市場的普及。政府推行的數位轉型和互聯互通計畫正在推動市場需求。亞太地區的成長軌跡以其兼具經濟性、創新性和規模優勢而著稱,使其成為全球成長最快的電信IT現代化中心。
According to Stratistics MRC, the Global Telecom IT Modernization Services Market is growing at a CAGR of 29.4% during the forecast period. Telecom IT Modernization Services refer to the systematic upgrading and transformation of legacy IT systems, applications, and infrastructure used by telecom operators to support digital-first operations. These services focus on migrating monolithic systems to cloud-native, microservices-based architectures, modernizing OSS/BSS platforms, and enabling automation, virtualization, and API-driven ecosystems. Telecom IT modernization improves network agility, scalability, security, and service innovation while reducing operational complexity and costs. It enables telecom providers to support 5G, IoT, edge computing, and digital services, enhance customer experience, and accelerate time-to-market through agile development, AI/ML integration, and data-driven decision-making.
Legacy system inefficiencies and high OPEX
Outdated IT frameworks struggle to support dynamic service demands and create excessive maintenance costs. Modernization services enable automation, cloud-native integration, and streamlined workflows to reduce operational burdens. Vendors are embedding AI-driven orchestration into IT platforms to strengthen efficiency. Rising demand for cost optimization is reinforcing adoption across telecom ecosystems. The need to eliminate inefficiencies and lower OPEX is positioning modernization as a strategic imperative for telecom providers.
High modernization cost and complexity
Enterprises face heavy capital requirements for migrating legacy systems to cloud-native architectures. Smaller operators often delay modernization due to limited budgets and uncertain ROI. The complexity of integrating multi-vendor systems adds further challenges. Vendors are experimenting with phased migration and modular upgrades to reduce disruption. Persistent cost and integration hurdles are slowing penetration, making affordability and simplicity decisive factors for adoption.
5G-driven transformation of telecom IT
Operators increasingly require agile IT systems to manage distributed infrastructures and real-time workloads. Modernization enables dynamic resource allocation, predictive analytics, and seamless integration with edge computing. Vendors are embedding microservices and containerized architectures into IT frameworks to strengthen scalability. Rising investment in 5G infrastructure is reinforcing demand for modernization services. The 5G-driven transformation is redefining telecom IT as a foundation for next-generation connectivity and digital ecosystems.
Cybersecurity risks in modernized networks
Expanded digital footprints expose operators to new vulnerabilities and compliance challenges. Enterprises must invest heavily in advanced security frameworks to safeguard sensitive data. Smaller providers struggle to maintain robust defenses compared to incumbents with larger budgets. Regulatory scrutiny on data privacy adds further complexity. The rising threat landscape is reshaping priorities, making cybersecurity resilience a critical requirement for modernization success.
The Covid-19 pandemic accelerated demand for telecom IT modernization as operators faced surging traffic loads from remote work and digital-first lifestyles. On one hand, supply chain disruptions delayed infrastructure projects and slowed migration efforts. On the other hand, rising demand for resilient and self-healing networks boosted adoption of modernization services. Enterprises increasingly relied on predictive monitoring and orchestration to ensure continuity during peak usage. Vendors embedded remote management and AI-driven resilience features to strengthen operational stability. The pandemic highlighted modernization as a strategic enabler of telecom reliability in crisis conditions.
The telecom providers segment is expected to be the largest during the forecast period
The telecom providers segment is expected to account for the largest market share during the forecast period, driven by demand for scalable IT platforms to manage complex networks. Service providers increasingly rely on modernization initiatives to strengthen efficiency and reduce downtime. Vendors are embedding orchestration, analytics, and automation into IT frameworks tailored for telecom operators. Rising demand for hybrid and multi-cloud governance is reinforcing adoption in this segment. Enterprises view modernization as critical for competitive differentiation and resilience.
The project-based segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the project-based segment is predicted to witness the highest growth rate, supported by rising demand for customized modernization initiatives. Project-based services enable tailored migration strategies, phased upgrades, and integration with operator-specific infrastructures. Vendors are embedding consulting, design, and implementation frameworks into project-based offerings to strengthen scalability. SMEs and large operators benefit from flexible solutions that align with unique operational needs. Rising investment in digital transformation projects is reinforcing demand in this segment. The growth of project-based services highlights their role in redefining modernization as a collaborative and outcome-driven process.
During the forecast period, the North America region is expected to hold the largest market share by mature telecom infrastructure and strong enterprise adoption of IT modernization. Operators in the United States and Canada are leading investments in AI-driven orchestration to manage 5G rollouts. The presence of major cloud providers and telecom vendors further strengthens regional dominance. Rising demand for hybrid and multi-cloud governance is reinforcing adoption across large enterprises. Vendors are embedding advanced orchestration and compliance features to differentiate offerings in competitive markets. North America's leadership reflects its ability to integrate innovation, regulation, and scale into modernization ecosystems.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, fueled by rapid urbanization, expanding mobile penetration, and government-led digital initiatives. Countries such as China, India, and Southeast Asia are investing heavily in modernization services to support 5G deployments and smart city ecosystems. Local operators are adopting cost-effective frameworks to strengthen scalability and meet consumer demand. Startups and regional vendors are deploying tailored solutions to accelerate adoption in diverse markets. Government programs promoting digital transformation and connectivity are reinforcing demand. Asia Pacific's trajectory is defined by its ability to combine affordability, innovation, and scale, positioning it as the fastest-growing hub for telecom IT modernization worldwide.
Key players in the market
Some of the key players in Telecom IT Modernization Services Market include IBM Corporation, Microsoft Corporation, Oracle Corporation, SAP SE, Ericsson AB, Nokia Corporation, Huawei Technologies Co., Ltd., Cisco Systems, Inc., Hewlett Packard Enterprise Company, Infosys Ltd., Tata Consultancy Services Ltd., Wipro Ltd., Capgemini SE, Tech Mahindra Ltd. and Accenture plc.
In September 2024, Oracle and MTN Group forged a multi-year cloud agreement to modernize the telco's IT infrastructure across its African operations, leveraging OCI to enhance operational efficiency and customer experience. This partnership is a cornerstone for Oracle's expansion in the high-growth African telecom market.
In February 2024, IBM expanded its partnership with Vodafone to develop a unified AI and telco software platform, leveraging IBM's watsonx AI and data platform to modernize Vodafone's operations.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.