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市場調查報告書
商品編碼
1880549
電信即服務 (TaaS) 市場預測至 2032 年:按組件、部署模式、企業規模、應用、最終用戶和地區分類的全球分析Telecom-as-a-Service (TaaS) Market Forecasts to 2032 - Global Analysis By Component (Solutions and Services), Deployment Mode, Enterprise Size, Application, End User and By Geography |
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根據 Stratistics MRC 的一項研究,預計到 2025 年,全球電信即服務 (TaaS) 市場規模將達到 48.5 億美元,到 2032 年將達到 126.1 億美元,在預測期內複合年成長率為 14.6%。
電信即服務 (TaaS) 提供了一種基於雲端的電信功能管理方式,使企業無需進行大量基礎設施投資即可存取電信工具和網路服務。透過虛擬化、可程式介面和彈性雲資源,TaaS 可簡化和調整網路營運。企業可以根據服務需求進行擴展,增強安全性,並整合 5G 連接、物聯網支援和人工智慧驅動的自動化等先進技術。這種服務模式在降低財務負擔的同時,也能提高效能穩定性和營運速度。隨著企業向靈活的、以軟體為中心的架構轉型,TaaS 已成為電信生態系統現代化和推動更廣泛數位轉型的首選策略。
根據印度電訊部的數據,截至2024年3月,印度將擁有11.7244億電信用戶,電信普及率達83.2%。該產業對印度增加價值總額(GVA)的貢獻率為6.2%,鞏固了其作為數位服務基礎的地位。
對成本效益的需求日益成長
成本最佳化是推動電信即服務 (TaaS) 市場發展的主要動力。企業越來越傾向於採用以服務為基礎的通訊模式,而非高成本的主導基礎設施。 TaaS 透過提供基於雲端的訂閱式通訊服務,大幅降低了營運和維護成本,使企業避免了昂貴的資本支出。靈活的定價和隨選擴充性使企業能夠更有效率地管理通訊資源,同時最大限度地降低財務風險。這種方法使企業無需大規模投資即可實現通訊系統的現代化,從而增強了預算柔軟性和策略規劃能力。日益嚴峻的經濟情勢使得具成本效益的通訊解決方案更具吸引力,也使 TaaS 成為實現財務和營運精簡的關鍵推動因素。
資料安全和隱私問題
安全和隱私風險仍然是電信即服務 (TaaS) 市場成長的主要障礙,因為許多公司對將通訊系統遷移到雲端平台持謹慎態度。 TaaS 涉及敏感資料的管理,使其更容易受到駭客攻擊、未授權存取和違規。醫療保健、銀行和公共管理等高度監管的行業尤其擔心第三方參與電信營運。缺乏透明度和對雲端基礎設施的直接控制有限,加劇了企業的猶豫。儘管服務供應商提供了強力的保護措施,但對潛在安全漏洞和資料外洩的擔憂依然存在,這減緩了 TaaS 的普及速度,並限制了企業全面採用 TaaS 的意願。
物聯網和智慧技術的日益普及
物聯網技術和智慧解決方案的普及為電信即服務 (TaaS) 供應商帶來了巨大的機會。部署感測器、自動化設備和連接平台的企業需要能夠有效擴展並管理海量設備流量的通訊基礎設施。 TaaS 提供基於雲端的控制、可程式設計連接和簡化的服務自動化,從而確保物聯網生態系統的平穩運作。它還支援即時數據處理和大規模整合,而無需進行大規模的基礎設施升級。隨著智慧製造、智慧交通和智慧城市系統等領域的快速發展,TaaS 在提供經濟高效、靈活可靠且針對複雜連接環境量身定做的通訊服務方面正變得越來越有價值。
網路安全風險日益增加,威脅攻擊也日益複雜
電信即服務 (TaaS) 市場面臨著日益嚴峻的網路安全挑戰和日益複雜的數位攻擊帶來的重大威脅。透過雲端交付的通訊環境更容易受到駭客試驗、API濫用、資料竊取和服務中斷的影響。網路犯罪分子不斷開發新技術,迫使TaaS供應商採取嚴格的安全措施。處理敏感資料的行業始終保持警惕,因為資料外洩和勒索軟體攻擊可能會對營運和合規性造成嚴重影響。即使部署了強大的防護系統,不斷演變的威脅仍然會帶來持續的不確定性,並引發信任危機。這些持續存在的漏洞可能會阻礙市場廣泛採用TaaS,並削弱人們對第三方通訊服務的信心。
新冠疫情的爆發顯著推動了電信即服務 (TaaS) 需求的成長,因為企業需要靈活的通訊解決方案來維持遠端營運。視訊會議、雲端應用和數位化工作流程的日益普及促使企業採用 TaaS 來獲得可靠且易於擴展的通訊能力。由於傳統通訊基礎設施難以跟上快速變化的步伐,許多組織轉向了基於服務的模式,從而降低了維護成本並加快了部署速度。疫情也加速了人們對虛擬化網路、自動化工具和雲端管理服務的興趣,以維持業務彈性。因此,新冠疫情成為推動 TaaS 普及的主要動力,並鞏固了其在現代企業傳播策略中的重要性。
預計在預測期內,公共雲端領域將佔據最大的市場佔有率。
預計在預測期內,公共雲端領域將佔據最大的市場佔有率,因為它提供柔軟性、經濟且可快速部署的通訊解決方案,能夠滿足各種企業需求。由於公有雲通訊即服務 (TaaS) 能夠提供按需擴充性、簡化管理以及對遠端和多站點營運的強大支持,因此越來越多的組織選擇基於公共雲端的 TaaS。它還能與網路自動化、AI 驅動的編配和虛擬化通訊功能等新興技術無縫相容。這種方法使企業能夠在保持可靠連接和即時服務存取的同時,降低對實體基礎設施的依賴。隨著數位化在各行各業變得至關重要,預計公共雲端解決方案將繼續佔據主導地位,成為 TaaS 普及的基礎。
預計在預測期內,雲端協作領域將實現最高的複合年成長率。
隨著企業加強對數位化團隊協作工具和雲端通訊平台的採用力度,預計雲端協作領域在預測期內將實現最高成長率。隨著遠距辦公和混合辦公模式成為常態,企業正依賴雲端協作解決方案來實現統一通訊、虛擬會議、同步文件共用和簡化工作流程管理。人工智慧輔助、自動化和虛擬化通訊功能的日益普及,使得員工無論身處何地都能保持聯繫,推動了該領域的快速發展。易於擴充性、降低基礎設施依賴性以及提高全球生產力等優勢,推動了市場需求,使雲端協作成為TaaS領域成長最快的細分市場。
由於北美擁有成熟的電信環境、早期採用雲端運算技術以及主要通訊業者和雲端公司的集中佈局,預計北美將在整個預測期內保持最大的市場佔有率。該地區在虛擬化技術、5G部署數位化方面的優勢,使企業能夠採用靈活且擴充性的電信服務(TaaS)。對創新的大量投資以及雲端供應商和電信營運商之間的深度合作,進一步鞏固了其主導地位。此外,有利於開放架構、自動化和資料管治的法規結構正在加速TaaS的普及。基礎設施、投資和監管的綜合優勢,使北美在全球TaaS市場佔據主導地位。
在預測期內,亞太地區預計將實現最高的複合年成長率,這主要得益於電信網路的快速現代化、5G部署的加速以及向雲端主導通訊服務的強勁轉型。印度、中國、日本和韓國等國家正在採用虛擬化通訊模式和先進的企業連接解決方案。該地區中小企業的快速成長、不斷壯大的數位化勞動力以及對靈活按需通訊服務日益成長的需求,都在推動市場擴張。政府的數位化支援計劃,以及物聯網、邊緣解決方案和智慧技術的日益普及,也增強了成長前景。因此,亞太地區正成為電信即服務(TaaS)成長率最高的地區。
According to Stratistics MRC, the Global Telecom-as-a-Service (TaaS) Market is accounted for $4.85 billion in 2025 and is expected to reach $12.61 billion by 2032 growing at a CAGR of 14.6% during the forecast period. Telecom-as-a-Service (TaaS) offers a cloud-delivered approach to managing telecom functions, allowing firms to access communication tools and network services without heavy infrastructure investments. Through virtualized systems, programmable interfaces, and elastic cloud resources, TaaS streamlines network operations and improves adaptability. Companies can scale services on demand, strengthen security, and integrate advanced technologies including 5G connectivity, IoT support, and AI-driven automation. This service model reduces financial burdens while enhancing performance consistency and operational speed. As organizations move toward more flexible, software-centric architectures, TaaS has become a preferred strategy for modernizing communication ecosystems and driving broader digital transformation efforts.
According to the Department of Telecommunications (Government of India), data shows that India had 1,172.44 million telecom subscribers as of March 2024, with a tele-density of 83.2%. The sector contributed 6.2% to India's Gross Value Added (GVA), underscoring its role as a backbone for digital services.
Rising demand for cost efficiency
Cost optimization has become a major force propelling the Telecom-as-a-Service market, as businesses increasingly prefer service-based telecom models over costly, hardware-driven infrastructure. TaaS helps organizations avoid high capital spending by offering cloud-delivered, subscription-oriented communication services that significantly cut operational and maintenance costs. With adaptable pricing structures and on-demand scalability, enterprises can manage telecom resources more efficiently while minimizing financial risks. This approach enables companies to modernize communication systems without large investments, enhancing budget flexibility and strategic planning. Under growing economic constraints, the appeal of cost-effective telecom solutions continues to strengthen, positioning TaaS as a key enabler of financial and operational streamlining.
Concerns over data security and privacy
Security and privacy risks continue to act as major barriers to the growth of the Telecom-as-a-Service market, as many enterprises remain wary of migrating communication systems to cloud platforms. TaaS involves managing confidential data, which heightens vulnerability to hacking, unauthorized entry, and compliance violations. Highly regulated sectors-including healthcare, banking, and public administration-are particularly cautious about third-party involvement in telecom operations. Limited transparency and reduced direct control over cloud infrastructure amplify hesitation among businesses. Even though service providers offer strong protective measures, concerns about potential breaches and data exposure persist, thereby slowing adoption and limiting the willingness of organizations to fully embrace TaaS.
Growing adoption of IoT and smart technologies
The widespread use of Internet of Things technologies and smart solutions opens major opportunities for Telecom-as-a-Service providers. Businesses deploying sensors, automated equipment, and connected platforms need telecom frameworks that scale efficiently and manage high volumes of device traffic. TaaS offers cloud-driven control, programmable connectivity, and streamlined service automation, enabling smooth IoT ecosystem operations. It also supports real-time data handling and large-scale integration without requiring extensive infrastructure upgrades. As sectors such as smart manufacturing, smart transportation, and smart urban systems accelerate adoption, TaaS becomes increasingly valuable for delivering cost-efficient, flexible, and reliable communication services tailored for complex connected environments.
Increasing cyber security risks and advanced threat attacks
The Telecom-as-a-Service market faces significant threats from rising cybersecurity challenges and increasingly advanced digital attacks. Cloud-delivered telecom environments are more vulnerable to hacking attempts, API exploits, data theft, and service disruptions. Cybercriminals continually develop new techniques, putting pressure on TaaS providers to maintain strict security measures. Industries with sensitive data remain cautious because breaches or ransomware attacks can severely impact operations and compliance. Even with strong protective systems, evolving threats create ongoing uncertainty and raise concerns about reliability. These persistent vulnerabilities may hinder broader market adoption and weaken confidence in relying on third-party telecom services.
The COVID-19 outbreak played a major role in boosting demand for Telecom-as-a-Service, as companies needed adaptable telecom solutions to sustain remote operations. Rising use of video conferencing, cloud applications, and digital workflows pushed enterprises to adopt TaaS for dependable, easily scalable communication capabilities. Traditional telecom infrastructures struggled to support rapid changes, leading many organizations to shift toward service-based models offering lower maintenance and faster deployment. The pandemic also accelerated interest in virtualized networks, automation tools, and cloud-managed services to maintain business resilience. As a result, COVID-19 became a key driver of TaaS adoption, solidifying its importance in modern enterprise communication strategies.
The public cloud segment is expected to be the largest during the forecast period
The public cloud segment is expected to account for the largest market share during the forecast period because it provides highly flexible, economical, and fast-to-deploy telecom solutions that suit diverse enterprise requirements. Organizations increasingly choose public cloud-based TaaS for its ability to deliver on-demand scalability, simplified management, and strong support for remote and multi-location operations. It also offers smooth compatibility with emerging technologies such as network automation, AI-enabled orchestration, and virtualized communication functions. This approach helps companies reduce reliance on physical infrastructure while maintaining reliable connectivity and real-time access to services. With digitalization becoming essential across industries, public cloud solutions continue to dominate as the preferred foundation for TaaS deployments.
The cloud collaboration segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the cloud collaboration segment is predicted to witness the highest growth rate as enterprises intensify their use of digital teamwork tools and cloud-enabled communication platforms. With remote and hybrid work becoming standard, organizations rely on cloud collaboration solutions for integrated messaging, virtual meetings, synchronized document sharing, and streamlined workflow management. This segment expands rapidly due to increased adoption of AI-supported features, automation, and virtualized communication functions that allow employees to stay connected from any location. The ability to scale easily, reduce infrastructure dependency, and enhance global productivity drives strong demand, positioning cloud collaboration as the most rapidly advancing segment within TaaS.
During the forecast period, the North America region is expected to hold the largest market share, owing to its mature telecom landscape, early cloud technology use, and a concentration of leading telecom operators and cloud companies. The region's strength in virtualization, 5G rollout, and digital modernization enables businesses to adopt flexible, scalable telecom-as-a-service offerings. Substantial investments in innovation and deep collaboration between cloud providers and telecom carriers reinforce its leadership. Additionally, favorable regulatory frameworks that encourage open architectures, automation, and data governance accelerate uptake. This combination of infrastructure, investment, and regulation gives North America a commanding position in the global TaaS market.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR due to its rapid modernization of telecom networks, accelerating 5G expansion, and strong shift toward cloud-driven communication services. Nations including India, China, Japan, and South Korea are embracing virtualized telecom models and advanced enterprise connectivity solutions. The region's booming small and medium business ecosystem, rising digital workforce, and increasing preference for flexible, on-demand telecom services fuel market expansion. Supportive government digitalization programs, coupled with growing adoption of IoT, edge solutions, and smart technologies, strengthen its growth outlook. As a result, Asia Pacific emerges as the region with the highest TaaS growth rate.
Key players in the market
Some of the key players in Telecom-as-a-Service (TaaS) Market include Cisco, AWS, Microsoft, Ericsson, Nokia, Huawei, VMware, Juniper Networks, OXIO, Mavenir, Tata Communications, BT, ZTE, Airspan Networks and JMA Wireless.
In November 2025, Amazon Web Services (AWS) and OpenAI announced a multi-year, strategic partnership that provides AWS's world-class infrastructure to run and scale OpenAI's core artificial intelligence (AI) workloads starting immediately. Under this new $38 billion agreement, which will have continued growth over the next seven years, OpenAI is accessing AWS compute comprising hundreds of thousands of state-of-the-art NVIDIA GPUs, with the ability to expand to tens of millions of CPUs to rapidly scale agentic workloads.
In November 2025, Microsoft has struck a $9.7 billion deal with data-center operator IREN that includes access to Nvidia's advanced chips, aiming to ease the computing crunch that has kept the tech giant from fully cashing in on the artificial intelligence boom. The news sent shares of IREN up as much as 24.7% to a record high, with the stock last up nearly 10%.
In October 2025, Ericsson and e& UAE Sign Multi-Year Deal to Modernize 5G Core Network. The agreement, made at GITEX GLOBAL 2025, encompasses the modernization of core network applications from Ericsson's dual-mode 5G Core solution, such as the Unified Data Management (UDM), IP Multimedia Subsystem (IMS), User Data Consolidation (UDC) and Ericsson Secure Entitlement Server (SES) on e& UAE's network, running on a combination of Ericsson Cloud Native Infrastructure Solution and e&'s own cloud.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.