![]() |
市場調查報告書
商品編碼
1822531
2032 年技能再培訓與技能提升即服務市場預測:按服務類型、部署模式、最終用戶和地區進行的全球分析Reskilling and Upskilling as a Service Market Forecasts to 2032 - Global Analysis By Service Type, Deployment Model, End User and By Geography |
根據 Stratistics MRC 的數據,全球技能再培訓和技能提升即服務 (RaaS) 市場預計在 2025 年達到 368.8 億美元,到 2032 年將達到 770.6 億美元,預測期內的複合年成長率為 11.1%。
技能再培訓和技能提升即服務 (RaaS) 市場為組織和個人提供隨選培訓、技能發展和勞動力轉型解決方案。透過數位平台、人工智慧評估和個人化學習路徑,我們幫助縮小技能差距、提高就業能力並培養面向未來的人才。技術變革、工作角色的轉變以及動態產業對持續學習的需求正在推動成長。 RaaS 平台提供擴充性、靈活且可衡量的學習干預措施,使企業能夠在全球範圍內支援終身學習舉措,同時保持具有競爭力的員工隊伍。
根據世界經濟論壇的數據,到 2025 年,50% 的員工將需要重新接受技能培訓,而數位平台是提供可擴展、個人化培訓的關鍵。
自動化和人工智慧整合
自動化和人工智慧 (AI) 與業務營運的整合是技能再培訓和技能提升即服務 (RaaS) 市場的關鍵驅動力。隨著企業採用這些技術,對擁有高階技術技能的員工的需求也隨之成長。這種轉變需要員工持續學習並適應新的工具和流程。因此,企業正在投資 RaaS 平台,為員工提供必要的技能,從而創造終身學習的文化,並提高整體生產力。
培訓成本高
開發和提供全面的培訓項目需要大量的資金投入,這對於中小企業 (SME) 來說成本過高。此外,與內容更新、平台維護和講師費用相關的持續支出也會對組織的預算造成壓力。這些財務限制可能會限制企業獲得高級培訓計畫的機會,並阻礙 RaaS 市場的潛在成長。
人工智慧驅動的學習平台
人工智慧驅動的學習平台為學習即服務 (RaaS) 市場提供了巨大的機會。這些平台利用機器學習演算法來個人化學習體驗,適應個人學習節奏,並提供即時回饋。這種客製化可以提高學習者的參與度和留存率,從而更有效地掌握技能。此外,人工智慧可以分析績效數據以識別技能差距,從而實現有針對性的干涉措施並持續改進培訓計劃,從而推動對學習即服務 (RaaS) 解決方案的需求。
網路安全風險
網路安全風險對 RaaS 市場構成重大威脅。隨著越來越多的公司轉向數位平台進行培訓,資料外洩和網路攻擊的可能性也隨之增加。員工機密資訊(包括個人資訊和學習進展)可能會遭受未授權存取。此類事件可能導致財務損失、聲譽損害和法律後果,使組織不願採用 RaaS 解決方案,並阻礙市場成長。
新冠疫情對 RaaS 市場產生了重大影響。大範圍的封鎖和保持社交距離措施擾亂了傳統的線下培訓項目,加速了向線上學習平台的轉變。企業意識到需要遠端提升和重新培訓員工的技能,以適應不斷變化的商業環境。這種轉變增加了對數位學習解決方案的需求,並凸顯了持續學習對於在危機期間保持業務永續營運連續性的重要性。
預計企業培訓解決方案領域將成為預測期內最大的領域
預計企業培訓解決方案細分市場將在預測期內佔據最大的市場佔有率。各組織正在加大對員工發展的投入,以提升員工技能、改善績效並保持競爭力。企業培訓涵蓋廣泛的項目,例如領導力發展、技術技能提升和合規培訓。對人才發展的日益重視以及對持續學習的需求正在推動該細分市場的擴張,使其成為市場的最大貢獻者。
在預計預測期內,雲端基礎的解決方案領域將以最高的複合年成長率成長
預計雲端基礎解決方案細分市場將在預測期內實現最高成長率。這一成長得益於各行各業對雲端技術的日益普及,使企業能夠提供易於存取、擴充性且經濟高效的培訓項目。雲端基礎平台支援即時更新、無縫協作和數據分析,從而提升整體學習體驗,並使其成為現代企業培訓計畫的首選。
預計北美將在預測期內佔據最大的市場佔有率。該地區的主導地位可歸因於大量領先科技公司的存在、各行各業的數位轉型速度之快以及對勞動力發展項目的大量投資。此外,對技術創新的關注和先進基礎設施的可用性正在支持北美 RaaS 市場的成長,以鞏固其作為全球最大市場的地位。
預計亞太地區將在預測期內實現最高的複合年成長率。這一快速成長的驅動力包括新興經濟體、數位技術的日益普及以及龐大且多元化的勞動力市場對持續技能發展的需求。印度和中國等國家正在大力投資教育和培訓計劃,以滿足現代化勞動力市場的需求。這些因素共同作用,使亞太地區成為 RaaS 市場成長最快的地區。
According to Stratistics MRC, the Global Reskilling and Upskilling as a Service (RaaS) Market is accounted for $36.88 billion in 2025 and is expected to reach $77.06 billion by 2032 growing at a CAGR of 11.1% during the forecast period. The Reskilling and Upskilling as a Service (RaaS) market delivers on-demand training, skill development, and workforce transformation solutions to organizations and individuals. Through digital platforms, AI-enabled assessments, and personalized learning pathways, it helps bridge skill gaps, enhance employability, and future-proof talent. Growth is driven by technological disruption, changing job roles, and the need for continuous learning in dynamic industries. RaaS platforms offer scalable, flexible, and measurable learning interventions, enabling enterprises to maintain a competitive workforce while supporting lifelong learning initiatives globally.
According to the World Economic Forum, 50% of all employees will need reskilling by 2025, and digital platforms are key to delivering scalable, personalized training.
Automation and AI Integration
The integration of automation and artificial intelligence (AI) into business operations is a significant driver for the Reskilling and Upskilling as a Service (RaaS) market. As organizations adopt these technologies, the demand for employees with advanced technical skills increases. This shift necessitates continuous learning and adaptation to new tools and processes. Consequently, businesses are investing in RaaS platforms to equip their workforce with the necessary skills, thereby fostering a culture of lifelong learning and enhancing overall productivity.
High Training Costs
Developing and implementing comprehensive training programs require significant financial investment, which may be prohibitive for small and medium-sized enterprises (SMEs). Additionally, ongoing expenses related to content updates, platform maintenance, and instructor fees can strain organizational budgets. These financial constraints may limit the accessibility of advanced training programs, hindering the potential growth of the RaaS market.
AI-Powered Learning Platforms
AI-powered learning platforms present a substantial opportunity for the RaaS market. These platforms utilize machine learning algorithms to personalize learning experiences, adapt to individual learning paces, and provide real-time feedback. Such customization enhances learner engagement and retention, leading to more effective skill acquisition. Furthermore, AI can analyze performance data to identify skill gaps, enabling targeted interventions and continuous improvement in training programs, thereby driving the demand for RaaS solutions.
Cyber security Risks
Cybersecurity risks represent a significant threat to the RaaS market. As organizations increasingly rely on digital platforms for training, the potential for data breaches and cyberattacks grows. Sensitive employee information, including personal details and learning progress, can be vulnerable to unauthorized access. Such incidents can lead to financial losses, reputational damage, and legal repercussions, deterring organizations from adopting RaaS solutions and impeding market growth.
The COVID-19 pandemic has had a profound impact on the RaaS market. With widespread lockdowns and social distancing measures, traditional in-person training programs were disrupted, accelerating the shift towards online learning platforms. Organizations recognized the need to upskill and reskill their workforce remotely to adapt to the changing business environment. This shift has led to increased demand for digital learning solutions, highlighting the importance of continuous learning in maintaining business continuity during crises.
The corporate training solutions segment is expected to be the largest during the forecast period
The corporate training solutions segment is expected to account for the largest market share during the forecast period. Organizations are increasingly investing in employee development to enhance skills, improve performance, and maintain competitiveness. Corporate training encompasses a wide range of programs, including leadership development, technical skills enhancement, and compliance training. The growing emphasis on workforce development and the need for continuous learning are driving the expansion of this segment, positioning it as the largest contributor to the market.
The cloud-based solutions segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the cloud-based solutions segment is predicted to witness the highest growth rate. This growth is driven by the increasing adoption of cloud technologies across industries, offering organizations the ability to provide training programs that are accessible, scalable, and cost-effective. Cloud-based platforms facilitate real-time updates, seamless collaboration, and data analytics, enhancing the overall learning experience and making them a preferred choice for modern corporate training initiatives.
During the forecast period, the North America region is expected to hold the largest market share. The region's dominance is attributed to the presence of numerous leading technology companies, a high rate of digital transformation across industries, and significant investments in employee development programs. Additionally, the strong emphasis on innovation and the availability of advanced infrastructure support the growth of the RaaS market in North America, solidifying its position as the largest market globally.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR. This rapid growth is driven by the region's expanding economies, increasing adoption of digital technologies, and a large, diverse workforce requiring continuous skill development. Countries like India and China are investing heavily in education and training initiatives to meet the demands of a modernizing labor market. The combination of these factors positions Asia Pacific as the fastest-growing region in the RaaS market.
Key players in the market
Some of the key players in Reskilling and Upskilling as a Service (RaaS) Market include Amazon, PwC (PricewaterhouseCoopers), IBM, AT&T, JPMorgan Chase, Cisco, Microsoft, Intel, Genpact, Docebo, WNS Global Services, SweetRush, CommLab India, Andela, 5Mins.ai, SkyHive Technologies, Franklin Covey Co., City & Guilds Group, D2L Corporation, and Skillsoft.
In September 2025, Cisco launched the AI-Enabled ICT Workforce Consortium with other leaders to address AI's impact on ICT jobs, focusing on upskilling and reskilling for AI-driven role changes. Cisco offers AI training through its Networking Academy and Cisco U, extending 40 AI courses from entry to expert level including new business and technical AI certifications.
In June 2023, AT&T has introduced a generative AI tool named "Ask AT&T" to assist employees. This tool aims to improve efficiency and creativity in various tasks, including customer service and HR support. The initiative reflects AT&T's commitment to integrating AI into its operations to enhance employee productivity.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.