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1725095

2032 年雲端 IT 服務管理 (ITSM) 市場預測：按產品、部署類型、組織規模、供應商類型、應用程式、最終用戶和地區進行的全球分析

Cloud IT Service Management (ITSM) Market Forecasts to 2032 - Global Analysis By Offering (Solutions and Services), Deployment Mode, Organization Size, Vendor Type, Application, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3個工作天內

價格

根據 Stratistics MRC 的數據，全球雲端 IT 服務管理 (ITSM) 市場預計在 2025 年達到 115.3 億美元，到 2032 年將達到 297.6 億美元，預測期內的複合年成長率為 14.5%。

雲端 IT 服務管理 (ITSM) 是透過雲端基礎的平台交付和管理 IT 服務，使組織能夠簡化業務、增強服務交付並改善使用者體驗。利用雲端技術，它為管理事件、服務請求、變更和資產提供了擴充性、靈活且經濟高效的解決方案。雲端 ITSM 支援自動化、自助服務入口網站和即時分析，幫助 IT 團隊與業務目標保持一致，同時減少停機時間和營運複雜性。雲端 ITSM 對於現代、敏捷和數位優先的企業至關重要。

根據思科系統公司的報告，預計全部區域的雲端指數（2013-2018）的流量成長率約為 54%。

對 IT 營運自動化的需求不斷增加

隨著IT基礎設施變得越來越複雜，IT 服務管理對自動化解決方案的需求也越來越大。雲端 ITSM 使企業能夠簡化工作流程、減少人工錯誤並提高業務效率。越來越多的企業正在採用人工智慧主導的自動化來改善事件管理和服務台業務。向數位轉型的轉變進一步加速了對雲端基礎的ITSM 解決方案的需求。因此，自動化正成為雲端 ITSM 市場成長的主要驅動力。

資料安全和隱私問題

由於擔心資料外洩和未授權存取，許多組織不願採用雲端 ITSM。遵守 GDPR 和 HIPAA 等嚴格法規增加了部署雲端服務的複雜性。儲存在第三方雲端環境中的敏感業務資料引發了人們對供應商可信度的擔憂。勒索軟體和網路釣魚攻擊等網路安全威脅只會加劇這些擔憂。這些安全挑戰是廣泛採用雲端 ITSM 解決方案的主要障礙。

對即時可視性和監控的需求日益增加

對雲端服務的日益依賴正在推動對即時監控和分析的需求。企業希望全面了解其 IT 營運狀況，以便主動解決問題。具有進階分析功能的雲端 ITSM 平台可協助企業最佳化效能並減少停機時間。人工智慧和機器學習的融合增強了預測性維護能力。這一趨勢將為提供強大監控解決方案的雲端 ITSM 供應商帶來顯著的成長。

專業技能人才短缺

雲端技術的快速發展導致精通雲端 ITSM 的熟練 IT 專業人員短缺。許多組織都在努力尋找能夠管理複雜的雲端基礎的服務環境的專家。缺乏培訓計劃和認證加劇了人才短缺。如果沒有熟練的人才，企業在部署和維護雲端 ITSM 解決方案時可能會面臨挑戰。人才短缺對市場成長和採用率構成了重大威脅。

COVID-19的影響

隨著企業轉向遠距工作模式，COVID-19 疫情加速了雲端 ITSM 的採用。企業優先考慮雲端基礎的解決方案，以確保在發生中斷時無縫地提供 IT 服務。然而，經濟的不確定性導致一些公司推遲IT投資，導致市場成長暫時放緩。疫情過後，人們對數位彈性的關注度不斷提高，推動了對雲端 ITSM 的需求。整體而言，這場危機凸顯了擴充性且靈活的 IT 服務管理解決方案的重要性。

服務業預計將成為預測期內最大的產業

由於對諮詢、實施和支援服務的需求不斷增加，預計預測期內服務部門將佔據最大的市場佔有率。企業需要專家的幫助將雲端 ITSM 解決方案與其現有的 IT 生態系統整合。隨著企業將 ITSM業務外包給第三方供應商，託管服務越來越受到關注。雲端環境日益複雜，進一步增加了對專業服務交付的需求。

醫療保健領域預計將在預測期內實現最高複合年成長率

由於數位轉型的快速發展，預計醫療保健產業將在預測期內實現最高成長率。醫院和診所正在採用雲端 ITSM 來有效管理電子健康記錄(EHR) 和IT基礎設施。監管要求和安全資料處理的需求正在加速醫療保健領域採用雲端 ITSM。此次疫情凸顯了彈性 IT 系統在患者照護和遠端醫療中的重要性。

佔比最高的地區

由於數位化和IT基礎設施的快速發展，預計亞太地區將在預測期內佔據最大的市場佔有率。中國、印度和日本等國家正大力投資雲端技術以支援業務成長。企業對人工智慧和物聯網的日益採用也推動了對雲端 ITSM 解決方案的需求。政府推動數位轉型的措施也在市場擴張中發揮關鍵作用。

複合年成長率最高的地區：

在預測期內，北美預計將呈現最高的複合年成長率，因為它擁有先進的 IT 生態系統和早期採用雲端技術。美國和加拿大在 BFSI、醫療保健和零售等行業採用雲端 ITSM 方面處於領先地位。對人工智慧驅動的自動化和網路安全的大力投資正在推動市場成長。主要雲端供應商和技術創新者的存在進一步加速了採用。

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  • 地理細分
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    • 根據產品系列、地理分佈和策略聯盟對主要企業基準化分析

目錄

第1章執行摘要

第2章 前言

  • 概述
  • 相關利益者
  • 研究範圍
  • 調查方法
    • 資料探勘
    • 數據分析
    • 數據檢驗
    • 研究途徑
  • 研究材料
    • 主要研究資料
    • 次級研究資訊來源
    • 先決條件

第3章市場走勢分析

  • 驅動程式
  • 限制因素
  • 機會
  • 威脅
  • 應用分析
  • 最終用戶分析
  • 新興市場
  • COVID-19的影響

第4章 波特五力分析

  • 供應商的議價能力
  • 買家的議價能力
  • 替代品的威脅
  • 新進入者的威脅
  • 競爭對手之間的競爭

第5章 全球雲端 IT 服務管理 (ITSM) 市場（按產品提供）

  • 解決方案
    • 服務組合管理
    • 儀錶板、報告和分析
    • 配置和變更管理
    • 營運與績效管理
    • 服務台軟體
  • 服務
    • 專業服務
    • 託管服務

第6章 全球雲端 IT 服務管理 (ITSM) 市場（依部署類型）

  • 公共雲端
  • 私有雲端
  • 混合雲端

第7章 全球雲端 IT 服務管理 (ITSM) 市場（按組織規模）

  • 小型企業
  • 主要企業

第8章 全球雲端 IT 服務管理 (ITSM) 市場（依供應商類型）

  • 專業公司
  • 傳統的
  • 託管服務供應商(MSP)

第9章 全球雲端 IT 服務管理 (ITSM) 市場（按應用）

  • 配置管理
  • 績效管理
  • 網管
  • 資料庫管理系統
  • 事件管理
  • 問題管理
  • 變更管理
  • 服務請求管理
  • 其他用途

第 10 章。全球雲端 IT 服務管理 (ITSM) 市場（按最終用戶）

  • 銀行、金融服務和保險（BFSI）
  • 資訊科技與通訊（IT＆ITeS）
  • 零售
  • 衛生保健
  • 政府和公共部門
  • 其他最終用戶

第 11 章。按地區分類的全球雲端 IT 服務管理 (ITSM) 市場

  • 北美洲
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 德國
    • 英國
    • 義大利
    • 法國
    • 西班牙
    • 其他歐洲國家
  • 亞太地區
    • 日本
    • 中國
    • 印度
    • 澳洲
    • 紐西蘭
    • 韓國
    • 其他亞太地區
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 南美洲其他地區
  • 中東和非洲
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 卡達
    • 南非
    • 其他中東和非洲地區

第12章 重大進展

  • 協議、夥伴關係、合作和合資企業
  • 收購與合併
  • 新產品發布
  • 業務擴展
  • 其他關鍵策略

第13章 公司概況

  • ServiceNow
  • BMC Software
  • Broadcom
  • ManageEngine
  • Ivanti
  • Zendesk
  • Freshworks
  • Atlassian
  • IBM
  • Microsoft
  • SolarWinds
  • OpenText
  • GoTo
  • Efecte
  • EasyVista
Product Code: SMRC29401

According to Stratistics MRC, the Global Cloud IT Service Management (ITSM) Market is accounted for $11.53 billion in 2025 and is expected to reach $29.76 billion by 2032 growing at a CAGR of 14.5% during the forecast period. Cloud IT Service Management (ITSM) refers to the delivery and management of IT services through cloud-based platforms, enabling organizations to streamline operations, enhance service delivery, and improve user experiences. It leverages cloud technology to provide scalable, flexible, and cost-effective solutions for managing incidents, service requests, changes, and assets. Cloud ITSM supports automation, self-service portals, and real-time analytics, helping IT teams align with business goals while reducing downtime and operational complexity. It is essential for modern, agile, and digital-first enterprises.

According to a report by Cisco System, Inc., the overall cloud index (2013-2018) in the Middle East and Africa is predictable to illustrate a determined traffic growth rate of about 54%.

Market Dynamics:

Driver:

Increasing demand for automation in IT operations

The growing complexity of IT infrastructure is driving the need for automated solutions in IT service management. Cloud ITSM enables organizations to streamline workflows, reduce manual errors, and enhance operational efficiency. Businesses are increasingly adopting AI-driven automation to improve incident management and service desk operations. The shift towards digital transformation further accelerates the demand for cloud-based ITSM solutions. As a result, automation is becoming a significant factor in the expansion of the Cloud ITSM market.

Restraint:

Concerns over data security and privacy

Many organizations hesitate to adopt cloud ITSM due to fears of data breaches and unauthorized access. Compliance with stringent regulations like GDPR and HIPAA adds complexity to cloud service deployment. Sensitive business data stored in third-party cloud environments raises concerns about vendor reliability. Cyber-security threats, such as ransomware and phishing attacks, further amplify these worries. These security challenges act as a significant barrier to the widespread adoption of cloud ITSM solutions.

Opportunity:

Growing need for real-time visibility and monitoring

The increasing reliance on cloud services has heightened the demand for real-time monitoring and analytics. Organizations seek comprehensive visibility into their IT operations to proactively address issues. Cloud ITSM platforms with advanced analytics help businesses optimize performance and reduce downtime. The integration of AI and machine learning enhances predictive maintenance capabilities. This trend presents a major growth for cloud ITSM providers offering robust monitoring solutions.

Threat:

Lack of skilled professionals

The rapid evolution of cloud technologies has created a shortage of skilled IT professionals proficient in cloud ITSM. Many organizations struggle to find experts capable of managing complex cloud-based service environments. The lack of training programs and certifications further exacerbates this talent gap. Without skilled personnel, businesses may face challenges in implementing and maintaining cloud ITSM solutions. This shortage poses a significant threat to market growth and adoption rates.

Covid-19 Impact

The COVID-19 pandemic accelerated the adoption of cloud ITSM as businesses shifted to remote work models. Organizations prioritized cloud-based solutions to ensure seamless IT service delivery during disruptions. However, economic uncertainties led some companies to delay IT investments, temporarily slowing market growth. Post-pandemic, the emphasis on digital resilience has reinforced the demand for cloud ITSM. Overall, the crisis highlighted the importance of scalable and flexible IT service management solutions.

The services segment is expected to be the largest during the forecast period

The services segment is expected to account for the largest market share during the forecast period, due to the rising demand for consulting, implementation, and support services. Businesses require expert assistance to integrate cloud ITSM solutions with existing IT ecosystems. Managed services are gaining traction as organizations outsource ITSM operations to third-party providers. The increasing complexity of cloud environments further drives the need for specialized service offerings.

The healthcare segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the healthcare segment is predicted to witness the highest growth rate, due to its rapid digital transformation. Hospitals and clinics are adopting cloud ITSM to manage electronic health records (EHR) and IT infrastructure efficiently. Regulatory requirements and the need for secure data handling are accelerating cloud ITSM adoption in healthcare. The pandemic underscored the importance of resilient IT systems for patient care and telemedicine.

Region with largest share:

During the forecast period, the Asia Pacific region is expected to hold the largest market share driven by rapid digitalization and IT infrastructure development. Countries like China, India, and Japan are investing heavily in cloud technologies to support business growth. The increasing adoption of AI and IoT in enterprises further fuels demand for cloud ITSM solutions. Government initiatives promoting digital transformation also play a key role in market expansion.

Region with highest CAGR:

Over the forecast period, the North America region is anticipated to exhibit the highest CAGR, owing to its advanced IT ecosystem and early adoption of cloud technologies. The U.S. and Canada are leading in cloud ITSM deployment across industries like BFSI, healthcare, and retail. Strong investments in AI-driven automation and cybersecurity enhance market growth. The presence of major cloud vendors and tech innovators further accelerates adoption.

Key players in the market

Some of the key players profiled in the Cloud IT Service Management (ITSM) Market include ServiceNow, BMC Software, Broadcom, ManageEngine, Ivanti, Zendesk, Freshworks, Atlassian, IBM, Microsoft, SolarWinds, OpenText, GoTo, Efecte, and EasyVista.

Key Developments:

In April 2025, IBM announced it has acquired Hakkoda Inc., a leading global data and AI consultancy. Hakkoda will expand IBM Consulting's data transformation services portfolio, adding specialized data platform expertise to help clients get their data ready to fuel AI-powered business operations.

In February 2025, BMC announced that it is working with Dicker Data to bring solutions to market that leverage AI, solving today's data challenges for customers across Australia and New Zealand. Customers using BMC solutions through Dicker Data can choose between SaaS and on-premises (including mainframe) to fit into their hybrid and multi-cloud environments.

Offerings Covered:

  • Solutions
  • Services

Deployment Modes Covered:

  • Public Cloud
  • Private Cloud
  • Hybrid Cloud

Organization Sizes Covered:

  • Small and Medium Enterprises (SMEs)
  • Large Enterprises

Vendor Types Covered:

  • Pure-play
  • Traditional
  • Managed Service Providers (MSPs)

Applications Covered:

  • Configuration Management
  • Performance Management
  • Network Management
  • Database Management System
  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Other Applications

End Users Covered:

  • Banking, Financial Services, and Insurance (BFSI)
  • Information Technology and Telecommunication (IT & ITeS)
  • Retail
  • Healthcare
  • Government and Public Sector
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 Application Analysis
  • 3.7 End User Analysis
  • 3.8 Emerging Markets
  • 3.9 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Cloud IT Service Management (ITSM) Market, By Offering

  • 5.1 Introduction
  • 5.2 Solutions
    • 5.2.1 Service Portfolio Management
    • 5.2.2 Dashboard, Reporting & Analytics
    • 5.2.3 Configuration & Change Management
    • 5.2.4 Operations & Performance Management
    • 5.2.5 Service Desk Software
  • 5.3 Services
    • 5.3.1 Professional Services
    • 5.3.2 Managed Services

6 Global Cloud IT Service Management (ITSM) Market, By Deployment Mode

  • 6.1 Introduction
  • 6.2 Public Cloud
  • 6.3 Private Cloud
  • 6.4 Hybrid Cloud

7 Global Cloud IT Service Management (ITSM) Market, By Organization Size

  • 7.1 Introduction
  • 7.2 Small and Medium Enterprises (SMEs)
  • 7.3 Large Enterprises

8 Global Cloud IT Service Management (ITSM) Market, By Vendor Type

  • 8.1 Introduction
  • 8.2 Pure-play
  • 8.3 Traditional
  • 8.4 Managed Service Providers (MSPs)

9 Global Cloud IT Service Management (ITSM) Market, By Application

  • 9.1 Introduction
  • 9.2 Configuration Management
  • 9.3 Performance Management
  • 9.4 Network Management
  • 9.5 Database Management System
  • 9.6 Incident Management
  • 9.7 Problem Management
  • 9.8 Change Management
  • 9.9 Service Request Management
  • 9.10 Other Applications

10 Global Cloud IT Service Management (ITSM) Market, By End User

  • 10.1 Introduction
  • 10.2 Banking, Financial Services, and Insurance (BFSI)
  • 10.3 Information Technology and Telecommunication (IT & ITeS)
  • 10.4 Retail
  • 10.5 Healthcare
  • 10.6 Government and Public Sector
  • 10.7 Other End Users

11 Global Cloud IT Service Management (ITSM) Market, By Geography

  • 11.1 Introduction
  • 11.2 North America
    • 11.2.1 US
    • 11.2.2 Canada
    • 11.2.3 Mexico
  • 11.3 Europe
    • 11.3.1 Germany
    • 11.3.2 UK
    • 11.3.3 Italy
    • 11.3.4 France
    • 11.3.5 Spain
    • 11.3.6 Rest of Europe
  • 11.4 Asia Pacific
    • 11.4.1 Japan
    • 11.4.2 China
    • 11.4.3 India
    • 11.4.4 Australia
    • 11.4.5 New Zealand
    • 11.4.6 South Korea
    • 11.4.7 Rest of Asia Pacific
  • 11.5 South America
    • 11.5.1 Argentina
    • 11.5.2 Brazil
    • 11.5.3 Chile
    • 11.5.4 Rest of South America
  • 11.6 Middle East & Africa
    • 11.6.1 Saudi Arabia
    • 11.6.2 UAE
    • 11.6.3 Qatar
    • 11.6.4 South Africa
    • 11.6.5 Rest of Middle East & Africa

12 Key Developments

  • 12.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 12.2 Acquisitions & Mergers
  • 12.3 New Product Launch
  • 12.4 Expansions
  • 12.5 Other Key Strategies

13 Company Profiling

  • 13.1 ServiceNow
  • 13.2 BMC Software
  • 13.3 Broadcom
  • 13.4 ManageEngine
  • 13.5 Ivanti
  • 13.6 Zendesk
  • 13.7 Freshworks
  • 13.8 Atlassian
  • 13.9 IBM
  • 13.10 Microsoft
  • 13.11 SolarWinds
  • 13.12 OpenText
  • 13.13 GoTo
  • 13.14 Efecte
  • 13.15 EasyVista

List of Tables

  • Table 1 Global Cloud IT Service Management (ITSM) Market Outlook, By Region (2024-2032) ($MN)
  • Table 2 Global Cloud IT Service Management (ITSM) Market Outlook, By Offering (2024-2032) ($MN)
  • Table 3 Global Cloud IT Service Management (ITSM) Market Outlook, By Solutions (2024-2032) ($MN)
  • Table 4 Global Cloud IT Service Management (ITSM) Market Outlook, By Service Portfolio Management (2024-2032) ($MN)
  • Table 5 Global Cloud IT Service Management (ITSM) Market Outlook, By Dashboard, Reporting & Analytics (2024-2032) ($MN)
  • Table 6 Global Cloud IT Service Management (ITSM) Market Outlook, By Configuration & Change Management (2024-2032) ($MN)
  • Table 7 Global Cloud IT Service Management (ITSM) Market Outlook, By Operations & Performance Management (2024-2032) ($MN)
  • Table 8 Global Cloud IT Service Management (ITSM) Market Outlook, By Service Desk Software (2024-2032) ($MN)
  • Table 9 Global Cloud IT Service Management (ITSM) Market Outlook, By Services (2024-2032) ($MN)
  • Table 10 Global Cloud IT Service Management (ITSM) Market Outlook, By Professional Services (2024-2032) ($MN)
  • Table 11 Global Cloud IT Service Management (ITSM) Market Outlook, By Managed Services (2024-2032) ($MN)
  • Table 12 Global Cloud IT Service Management (ITSM) Market Outlook, By Deployment Mode (2024-2032) ($MN)
  • Table 13 Global Cloud IT Service Management (ITSM) Market Outlook, By Public Cloud (2024-2032) ($MN)
  • Table 14 Global Cloud IT Service Management (ITSM) Market Outlook, By Private Cloud (2024-2032) ($MN)
  • Table 15 Global Cloud IT Service Management (ITSM) Market Outlook, By Hybrid Cloud (2024-2032) ($MN)
  • Table 16 Global Cloud IT Service Management (ITSM) Market Outlook, By Organization Size (2024-2032) ($MN)
  • Table 17 Global Cloud IT Service Management (ITSM) Market Outlook, By Small and Medium Enterprises (SMEs) (2024-2032) ($MN)
  • Table 18 Global Cloud IT Service Management (ITSM) Market Outlook, By Large Enterprises (2024-2032) ($MN)
  • Table 19 Global Cloud IT Service Management (ITSM) Market Outlook, By Vendor Type (2024-2032) ($MN)
  • Table 20 Global Cloud IT Service Management (ITSM) Market Outlook, By Pure-play (2024-2032) ($MN)
  • Table 21 Global Cloud IT Service Management (ITSM) Market Outlook, By Traditional (2024-2032) ($MN)
  • Table 22 Global Cloud IT Service Management (ITSM) Market Outlook, By Managed Service Providers (MSPs) (2024-2032) ($MN)
  • Table 23 Global Cloud IT Service Management (ITSM) Market Outlook, By Application (2024-2032) ($MN)
  • Table 24 Global Cloud IT Service Management (ITSM) Market Outlook, By Configuration Management (2024-2032) ($MN)
  • Table 25 Global Cloud IT Service Management (ITSM) Market Outlook, By Performance Management (2024-2032) ($MN)
  • Table 26 Global Cloud IT Service Management (ITSM) Market Outlook, By Network Management (2024-2032) ($MN)
  • Table 27 Global Cloud IT Service Management (ITSM) Market Outlook, By Database Management System (2024-2032) ($MN)
  • Table 28 Global Cloud IT Service Management (ITSM) Market Outlook, By Incident Management (2024-2032) ($MN)
  • Table 29 Global Cloud IT Service Management (ITSM) Market Outlook, By Problem Management (2024-2032) ($MN)
  • Table 30 Global Cloud IT Service Management (ITSM) Market Outlook, By Change Management (2024-2032) ($MN)
  • Table 31 Global Cloud IT Service Management (ITSM) Market Outlook, By Service Request Management (2024-2032) ($MN)
  • Table 32 Global Cloud IT Service Management (ITSM) Market Outlook, By Other Applications (2024-2032) ($MN)
  • Table 33 Global Cloud IT Service Management (ITSM) Market Outlook, By End User (2024-2032) ($MN)
  • Table 34 Global Cloud IT Service Management (ITSM) Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2024-2032) ($MN)
  • Table 35 Global Cloud IT Service Management (ITSM) Market Outlook, By Information Technology and Telecommunication (IT & ITeS) (2024-2032) ($MN)
  • Table 36 Global Cloud IT Service Management (ITSM) Market Outlook, By Retail (2024-2032) ($MN)
  • Table 37 Global Cloud IT Service Management (ITSM) Market Outlook, By Healthcare (2024-2032) ($MN)
  • Table 38 Global Cloud IT Service Management (ITSM) Market Outlook, By Government and Public Sector (2024-2032) ($MN)
  • Table 39 Global Cloud IT Service Management (ITSM) Market Outlook, By Other End Users (2024-2032) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.