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市場調查報告書
商品編碼
1383488
2030 年商業行動裝置市場預測:按類型、組件、最終用戶和地區分類的全球分析Business Mobile Terminal Market Forecasts to 2030 - Global Analysis By Type (Payment, Printers, Computing, Smartphones, Handheld Scanners, Communication Devices and Other Types), Component, End User and By Geography |
根據Stratistics MRC預測,2023年全球商務行動終端市場規模將達407億美元,預計2030年將達到965億美元,預測期內年複合成長率為13.1%。
商用行動終端,通常稱為行動 POS (mPOS) 終端,是企業用來接受客戶付款的攜帶式設備。商務行動終端提供便利性和彈性,讓企業隨時隨地接受付款。終端通常附帶軟體或應用程式,使它們不僅可以處理付款,還可以管理庫存、追蹤銷售和執行其他業務功能。這些設備對於希望簡化銷售流程並滿足客戶對各種支付方式的偏好的企業非常有用。
根據 NPD Group, Inc. 的數據,2017 年秋季美國餐廳數量(包括 QSR 餐廳和休閒高級餐廳)達到 647,288 家。
科技的不斷進步使行動裝置更加安全、方便用戶使用,並配備了先進的功能,對各種規模的企業都具有吸引力。雲端基礎的商業行動裝置解決方案因其彈性和可訪問性而越來越受歡迎。雲端基礎的解決方案使企業能夠遠端存取資料、管理交易和動態分析,從而提高決策敏捷性。這是促進市場成長的因素。
隨著使用量的增加,針對行動裝置的網路攻擊的風險也隨之增加,因此需要更強大的安全措施來防範潛在威脅。行動裝置容易受到惡意軟體和網路釣魚攻擊,以及旨在竊盜或詐欺存取敏感資訊的惡意軟體和欺騙性訊息。網路犯罪分子使用欺騙技術來誘騙用戶洩漏敏感資訊。這是阻礙市場成長的主要因素。
數位付款為企業和客戶提供了便利。商業行動終端可實現快速、安全的交易,並允許企業接受各種型態的數位付款,包括卡片、行動錢包和非接觸式付款。隨著向無現金交易的轉變持續,企業正在適應客戶的偏好,以方便數位付款。這種需求增加了對支援這些交易的行動裝置的需求。
與設備設置、整合到現有基礎設施以及與公司系統無縫整合相關的成本。培訓員工有效率、有效地使用這些設備的成本也很高。它還包括持續的技術支援成本。維護設備、更新軟體和升級硬體以保持其功能和最新狀態也需要成本。這限制了市場的成長。
COVID-19對行動POS終端市場產生了正面影響。對社交距離的日益重視和強制使用口罩以避免萎縮加速了餐旅服務業和零售業的數位化。許多金融服務提供者提高了非接觸式付款限額,使非現金交易變得更加簡單和流暢。因此,行動 POS 終端因其提供更快、無縫的付款選項而受到歡迎。
預計軟體產業將在預測期內成為最大的產業。對硬體的需求是由減少整體結帳時間的攜帶式付款設備的需求所驅動的。 mPOS終端硬體製造商包括VeriFone和Ingenico設備,例如手持終端、平板電腦和行動電腦。這些設備設計為無需束縛即可運行,並具有應用程式和非接觸感應卡支援的功能。
零售領域預計在預測期內年複合成長率最高。不斷變化的付款場景正在提高數位付款在零售平台上的滲透率,從而實現所有通路的無縫購物體驗。此外,行動支付錢包進一步增加了零售業對mPOS終端的需求。 mPOS 透過讓客戶參與全通路購物體驗,即時為銷售人員提供更多資訊和協助,從而使零售商受益。
由於該地區零售和外食的需求不斷增加,預計北美在預測期內將佔據最大的市場佔有率。該地區有許多餐廳和零售商店接受數位付款,並逐漸採用終端進行快速、安全的交易。大型零售商除了固定終端外還使用此終端,而中小型企業更有可能專門使用此終端。
預計亞太地區在預測期內年複合成長率最高。這是因為該地區處於技術採用的前沿,影響著無線 POS 終端市場的擴張。此外,該地區各國無現金交易的普及也是推動新商機的因素。此外,其他新興市場正在配合措施鼓勵數位付款,進一步促進市場成長。
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According to Stratistics MRC, the Global Business Mobile Terminal Market is accounted for $40.7 billion in 2023 and is expected to reach $96.5 billion by 2030 growing at a CAGR of 13.1% during the forecast period. A business mobile terminal, often referred to as a mobile point-of-sale (mPOS) terminal, is a portable device used by businesses to accept payments from customers. Business mobile terminals offer convenience and flexibility, making it possible for businesses to accept payments on the go. They often come with accompanying software or apps that manage inventory, track sales, and perform other business functions in addition to simply processing payments. These devices are convenient for businesses looking to streamline sales processes and cater to customers' preferences for varied payment options.
According to NPD Group, Inc. the U.S. restaurant count including both QSRs and casual, and fine dining restaurants reached 647,288 in the fall of 2017.
Continuous advancements in technology have made mobile terminals more secure, user-friendly, and equipped with advanced features, making them more appealing to businesses of all sizes. Cloud-based solutions for business mobile terminals have gained traction due to their flexibility and accessibility. They enable businesses to access data remotely, manage transactions, and perform analytics on the go, providing greater agility in decision-making. This is the factor increasing the growth of the market.
The increased usage has also led to a higher risk of cyberattacks targeting these mobile terminals, demanding enhanced security measures to safeguard against potential threats. Mobile terminals are vulnerable to malware and phishing attacks, where malicious software or deceptive messages aim to steal sensitive information or gain unauthorized access. Cybercriminals use deceptive techniques to trick users into revealing sensitive information. This is the major factor hampering the growth of the market.
Digital payments offer convenience for both businesses and customers. Business mobile terminals enable swift and secure transactions, allowing businesses to accept various forms of digital payments such as cards, mobile wallets, and contactless payments. With the increasing shift towards cashless transactions, businesses are adapting to accommodate the preferences of customers who prefer the convenience of digital payment methods. This demand has led to an increased need for mobile terminals that support these transactions.
Costs associated with setting up the devices, integrating them into the existing infrastructure, and ensuring they work seamlessly with the company's systems. Expenses for training employees to use these terminals efficiently and effectively are high. It can also include ongoing technical support costs. Expenses involved in maintaining the devices, updating software, and upgrading hardware to ensure they remain functional and up-to-date. This factor is restraining the market growth.
COVID-19 had a positive impact on the mobile POS terminals market. Digitization accelerated in the hospitality and retail sectors owing to increased emphasis on social distancing and the mandatory use of masks to avoid contraction. Many financial service providers increased the limits for contactless payments, allowing for simpler and more streamlined cashless transactions. As a result, mobile POS terminals gained popularity because they provided a quicker and more seamless payment option.
The software segment is expected to be the largest during the forecast period. The demand for hardware is attributed to the need for a portable payment device that reduces the overall checkout time. The mPOS terminal hardware manufacturers include VeriFone and Ingenico devices such as handheld terminals, tablets, and mobile computers. These devices are dedicated to operating untethered with functions supported by apps and contactless card readers.
The retail segment is expected to have the highest CAGR during the forecast period. The changing payment scenario has led to the penetration of digital payment in retail platforms creating seamless shopping experiences across all channels. Additionally, the mobile payment wallets have further increased the demand for mPOS terminals in the retail sector. Retailers are benefiting by engaging customers in omnichannel shopping experiences where mPOS keeps their sales associates more informed for real-time assistance.
North America is projected to hold the largest market share during the forecast period due to increasing demand from the retail and restaurant industries in the region. The region has a large number of restaurants and retailers that accept digital payments and are gradually adopting these terminals for quick and secure transactions. While larger retailers are using them in addition to fixed terminals, smaller businesses are more likely to only use this terminal.
Asia Pacific is projected to hold the highest CAGR over the forecast period. This is attributed to the fact that the region is at the top of technological adoption, which influences the expansion of the wireless point of sale terminals market. In addition, the popularity of cashless transactions in various countries of the region is also a factor which is driving new business opportunities. Furthermore, the initiative for encouraging digital payment in other developing countries is further contributing to the growth of the market.
Some of the key players in Business Mobile Terminal market include: Verifone, Ingenico Group, PAX Technology, Squirrel Systems, Clover Network, Square, Inc. , Apple Inc., Samsung Electronics, Huawei Technologies, Zebra Technologies, Datalogic, Honeywell, Toshiba Global Commerce Solutions, Panasonic Holdings Corporation, Oracle and Hewlett Packard Enterprise Development LP.
In September 2023, Ingenico, a global leader in payments acceptance solutions and Diggecard, a global provider of gift card expertise and technology, have announced that Diggecard's services are now available on PPaaS, Ingenico's innovative cloud Payments Platform as a Service.
In September 2023, Zebra Technologies Corporation launched Zebra Pay™, the industry's first integrated, enterprise-grade, SPoC-based mobile payment solution for the retail, hospitality, entertainment, field mobility, and logistics industries.
In June 2023, Ingenico, the global leader in payments acceptance solutions, has announced that Axerve, one of Italy's most innovative merchant services providers, will be the first company in Italy to introduce Ingenico's PPaaS (Payments Platform as-a-Service) solution.
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