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市場調查報告書
商品編碼
1358984
2030 年零售自動化市場預測:依產品類型、組件、實施、最終用戶和地區進行的全球分析Retail Automation Market Forecasts to 2030 - Global Analysis By Product, Type, Component, Implementation, End User and By Geography |
根據 Stratistics MRC 的數據,2023 年全球零售自動化市場規模為 194.5 億美元,預計在預測期內年複合成長率為 11.6%,到 2030 年將達到 419.5 億美元。
零售自動化是指利用技術和自動化系統來簡化和增強零售業務的各個方面。包括旨在提高零售業效率、客戶體驗和整體盈利的各種工具和解決方案。零售自動化減少了購買時間,並允許消費者使用觸控螢幕介面瀏覽產品。零售自動化允許消費者選擇自己喜歡的產品並使用簽帳金融卡或信用卡付款。
根據美國人口普查局最新的年度零售趨勢報告,2010年至2018與前一年同期比較略低於4%。然而,這種成長大部分發生在電子商務領域。
最佳化公司流程和分銷網路的電子商務解決方案透過創造有吸引力的新收入機會來推動零售商的自動化需求。電子商務自動化解決方案提供的庫存和訂單管理系統可實現存量基準和狀態的電子追蹤和變更通知。在零售業,庫存管理速度很快,因為沒有缺貨問題。因此,電子商務活動的全球化預計將在預測期內推動全球零售自動化市場的擴張。
自動化系統需要靈活並適應快速變化的零售環境中的新趨勢和技術。如果沒有適當的管理,系統可能會變得過時和僵化。因此,證明初始投資的合理性並就未來的自動化計劃做出明智的決策可能是一項課題。如果沒有有效的監督,零售自動化的實施可能會是隨意且低效的。結果,系統可能變得支離破碎並且難以與當前程式整合。
RPA 可以收集、處理和分析大量資料,並提供影響消費行為、庫存管理和供應鏈最佳化等領域的策略決策的關鍵見解。總體而言,零售自動化對 RPA 的需求是由其實現業務效率、降低成本、改善客戶體驗以及提供在競爭的行業中取得成功所需的敏捷性的潛力所驅動的。 RPA 補充了人類員工的業務,使他們能夠專注於需要創造力和批判性思維的更高層次的策略業務。
資訊亭系統和自動販賣機位於公共街道、火車站、劇院、自助餐廳和機場等偏遠地區,零售商很難監控。由於其開放性,資訊亭和自動販賣機很難防止損壞和盜竊,並且在非運作,資訊亭周圍通常沒有保護殼。該行業的零售商面臨許多課題,因為盜竊和損壞有時會對企業造成重大損失。
COVID-19 的爆發加速了零售自動化的採用,因為零售商尋求適應快速變化的條件,優先考慮健康和安全,並回應消費者不斷變化的需求和偏好。為了因應勞動力短缺和社會隔離的需要,零售商加速採用自動化來完成貨架上貨、清潔和日常辦公任務等任務。即使疫情過去後,這些趨勢仍將持續影響零售自動化的發展。
倉儲機器人領域預計將迎來良好成長。零售自動化的關鍵要素是倉庫機器人的採用,它徹底改變了物品存放、分類、包裝和運輸的方式。機器人用於執行諸如在包裝上貼標籤、將產品放入盒子中以及粘貼貼紙等任務。在零售自動化中使用倉庫機器人有幾個好處,包括更快、更準確的訂單處理、更好的庫存管理、降低勞動力成本以及提高業務效率,所有這些都推動了市場需求。
預計超市領域在預測期內將呈現最快的年複合成長率。零售自動化已廣泛應用於超市,徹底改變了超市的運作方式。透過自動化系統即時監控和管理存量基準。配備電腦視覺功能的機器人可以獨立探索商店過道、尋找產品並補充貨架。這使顯示保持井井有條和結構化。透過利用這些自動化技術,超市可以提高營運效率,改善消費者體驗,並在不斷變化的零售環境中保持競爭。
預計北美在預測期內將佔據最大的市場佔有率。作為技術先進的地區,零售自動化解決方案在北美已被廣泛採用。許多北美零售商在其網站和行動應用程式上使用人工智慧驅動的聊天機器人和虛擬助理,以提供即時客戶支援、回答聯絡方式並指導客戶完成購買流程。該地區主要參與者的存在以及發達的 IT 基礎設施的可用性正在推動市場需求。
由於數位化程度不斷提高,亞太地區預計在預測期內年複合成長率最高。亞太地區電子商務的成長促使倉庫自動化技術的採用增加。亞太地區的一些零售商推出了生物識別付款系統,讓顧客可以使用指紋或臉部辨識技術進行支付,提高了安全性和便利性。技術進步、消費者偏好變化以及提高效率和市場競爭力的需求等競爭要素正在加速該地區的市場成長。
According to Stratistics MRC, the Global Retail Automation Market is accounted for $19.45 billion in 2023 and is expected to reach $41.95 billion by 2030 growing at a CAGR of 11.6% during the forecast period. Retail automation refers to the use of technology and automated systems to streamline and enhance various aspects of retail operations. It encompasses a wide range of tools and solutions designed to improve efficiency, customer experience, and overall profitability in the retail industry. The retail automation consumes less time in purchasing and consumers can browse the products using a touch screen interface. The retail automation enables the selection of the product of their choice to proceed to pay for it using debit or credit card.
According to the latest US Census Bureau Annual Retail Trends report, retail sales have climbed 23% from 2010 until 2018, and the Y-o-Y growth since 2012 has averaged just under 4%. However, a significant portion of this growth has occurred in the e-commerce sector.
E-commerce solutions that optimize corporate processes and distribution networks are increasing the need for automation from retailers by creating attractive new income opportunities. Electronic tracking of stock levels and inventory status as well as change notification are made possible by the inventory and order management systems provided by e-commerce automation solutions. Since there are no out-of-stock difficulties in the retail industry, inventory management is quicker. So, throughout the forecast period, it is anticipated that the globalisation of e-commerce activities would fuel the expansion of the worldwide retail automation market.
Automation systems must be flexible to accommodate new trends and technology in a retail environment that is undergoing fast change. Systems might become antiquated and rigid without good management. Due to this, it could be challenging to justify the original investment or decide on future automation initiatives with knowledge. The installation of retail automation can be haphazard and ineffective without competent supervision. This may result in a system that is fragmented and has trouble integrating with current procedures.
RPA can gather, process, and analyze massive amounts of data, giving significant insights that may influence strategic decision-making in areas like consumer behaviour, inventory management, and supply chain optimization. Overall, the need for RPA in retail automation is driven by its potential to achieve operational efficiency, decrease costs, enhance customer experience, and offer the agility needed to succeed in a competitive industry. It complements the work of human employees, letting them to focus on higher-level strategic operations that demand creativity and critical thought.
It is challenging for retailers to keep an eye on their kiosk systems or vending machines since they put them in remote locations like public streets, train stations, theatres, cafeterias, and airports. Due to their open nature, kiosks and vending machines are difficult to keep from being damaged or stolen, and typically there isn't a provision to have a protective shell around the kiosk during non-working hours. Retailers in this industry have a lot of challenges since thefts and damages can occasionally result in significant losses for the businesses.
The COVID-19 pandemic accelerated the adoption of retail automation, as retailers sought to adapt to rapidly changing circumstances, prioritize health and safety, and meet the evolving needs and preferences of consumers. Retailers expedited the deployment of automation for jobs including replenishing shelves, cleaning, and conducting mundane administrative work in response to labour shortages and the requirement for social separation. Even after the epidemic has passed, these trends are probably going to keep influencing retail automation development.
The warehouse robotics segment is estimated to have a lucrative growth. A key element of retail automation is the employment of warehouse robotics, which has completely changed how things are kept, selected, packed, and transported. For operations including labelling packages, placing products into boxes, and applying seals, robots are utilised. The use of warehouse robots in retail automation has several advantages, including faster and more accurate order fulfilment, better inventory control, lower labour costs, and higher operational efficiency, all of which are driving up demand in the market.
The supermarkets segment is anticipated to witness the fastest CAGR growth during the forecast period. Retail automation has found extensive application in supermarkets, revolutionizing the way they operate. Inventory levels are monitored and managed in real-time via automation systems. Robots with computer vision capabilities can independently explore the aisles of stores, finding items and replenishing shelves. This keeps displays tidy and structured. By using these automation technologies, supermarkets can increase operational effectiveness, enhance consumer experiences, and maintain their competitiveness in a retail environment that is always changing.
North America is projected to hold the largest market share during the forecast period. North America, as a technologically advanced region, has seen widespread adoption of retail automation solutions. Many retailers in North America use AI-powered chatbots and virtual assistants on websites and mobile apps to provide instant customer support, answer queries, and guide customers through the purchasing process. The presence of major key players and availability of well-developed IT infrastructure in the region is boosting the market demand.
Asia Pacific is projected to have the highest CAGR over the forecast period, owing to the growing digitalization. E-commerce growth in the Asia Pacific has led to increased adoption of warehouse automation technologies. Some retailers in the Asia Pacific have implemented biometric payment systems that allow customers to make payments using fingerprint or facial recognition technology, enhancing security and convenience. The factors such as technological advancements, changing consumer preferences, and the need for increased efficiency and competitiveness are accelerating the market growth in the region.
Some of the key players profiled in the Retail Automation Market include: Toshiba Global Commerce Solutions Inc., Datalogic S.P.A, National Cash Register Corporation, Posiflex Technology Inc., Pricer, Wincor Nixdorf AG, Honeywell Scanning & Mobility, Fujitsu Limited, First Data Corporation, KUKA AG, Zebra Technologies Corporation, Tecsys Inc., Samsung Electronics Limited, Optimove Inc., Capillary Technologies, Microlistics and Vinculum Solutions Pvt Limited.
In July 2023, Datalogic announced the new Gryphon 4500 Fixed Series. This device is designed to work across a host of self-service applications in retail, manufacturing, healthcare, and transportation & logistics. It offers superior technological performance and ruggedness yet retains a small form factor for easy integration into kiosks, information points, self-check-in, and access control.
In April 2023, Toshiba Global Commerce Solutions unveiled its Global Services Command Center, a "mission control" site that offers retailers enhanced intelligence and proactive availability services for their retail store systems. The center enables remote monitoring, diagnostics, and issue resolution, allowing retailers to maintain system health and minimize downtime without requiring their direct involvement.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.