數位團體餐飲服務市場規模、佔有率和成長分析：按服務類型、平台類型、最終用戶、用餐方式、收入模式和地區分類－2026-2033年產業預測

2024 年全球數位團體餐飲服務市場價值為 21.8 億美元，預計到 2025 年將成長至 24.6 億美元，到 2033 年將成長至 64.5 億美元，在預測期（2026-2033 年）內複合年成長率為 12.8%。

全球數位化團體餐飲服務市場正在蓬勃發展，各大平台不斷簡化預訂、菜單選擇和支付流程，為追求流暢社交用餐體驗的顧客提供便利。這種需求的激增源於人們對便利性的日益成長的追求，而健康意識的提升和工作方式的改變則進一步加速了這一趨勢。現代預訂平台正擴展為綜合生態系統，整合了即時餐桌管理和分帳等功能。此外，外帶應用程式也開始提供團體訂餐功能，方便朋友輕鬆合併購物車共用的餐點。科技的變革使團體用餐從一項複雜的挑戰轉變為一種高效的解決方案。人工智慧驅動的個人化是市場成長的關鍵驅動力，它透過個人化推薦、最佳化廚房營運以及與支付服務商的策略合作，提升了顧客的用餐體驗。

全球數位化團體餐飲服務市場的促進因素

在消費者對更安全、減少人際接觸的用餐體驗需求日益成長的推動下，餐廳被迫採用數位化點餐、支付和餐桌管理解決方案。這項變革催生了對能夠協調訂單、即時更新和非接觸式支付的團體用餐平台的日益成長的需求，從而提高了營運效率並增強了顧客的信心。提供無縫非接觸式工作流程的服務供應商在大規模企業活動和社交聚會中越來越受歡迎，推動了市場成長，因為顧客和經營者都越來越重視健康便捷的用餐體驗，而非傳統的用餐模式。此外，智慧型手機的普及和穩定Wi-Fi連接的擴展進一步加速了這一轉型，使得與團體點餐系統的即時整合成為可能。

全球數位化團體餐飲服務市場的限制因素

全球數位化團體餐飲服務市場面臨許多限制因素。尤其是小規模獨立餐廳，由於資源有限，難以在複雜的數位化平台上投入大量資金。專用硬體、軟體許可和員工培訓等方面的需求會對這些餐廳的預算造成巨大壓力，迫使許多餐廳只能使用不支援團體協調的基本點餐系統。儘管服務供應商努力為注重成本的客戶提供價格合理的方案，但這種依賴性阻礙了市場滲透和成長。此外，對投資報酬率 (ROI) 的擔憂會延長決策流程，進一步加劇餐廳採用新技術的抵觸情緒。

全球數位餐飲集團市場趨勢

全球數位化團體餐飲服務市場正經歷著向科技驅動型個人化轉型的重大變革，餐廳擴大採用人工智慧技術來提升用餐體驗。透過利用顧客的偏好和飲食限制等數據，餐廳可以即時動態地提案符合個人口味的菜單。這一趨勢不僅提高了顧客滿意度，還有助於企業透過最佳化庫存和需求之間的平衡來提高轉換率並簡化廚房物流。隨著數位化平台在提供客製化服務和簡化營運方面變得至關重要，預計該市場將顯著成長，凸顯了人工智慧在不斷發展的餐飲產業中的重要性。

目錄

介紹

• 調查目的
• 市場定義和範圍

調查方法

• 研究過程
• 二級資料和一級資料的方法
• 市場規模估算方法

執行摘要

• 全球市場展望
• 市場主要亮點
• 細分市場概覽
• 競爭環境概述

市場動態及展望

• 總體經濟指標
• 促進者和機會
• 抑制因素和挑戰
• 供給面趨勢
• 需求面趨勢
• 波特的分析和影響

關鍵市場分析

• 關鍵成功因素
• 影響市場的因素
• 主要投資機會
• 生態系測繪
• 2025年市場魅力指數
• PESTLE分析
• 監理情勢

全球數位化團體餐飲服務市場規模：依服務類型分類

• 團體餐廳預訂
• 團體餐點
• 企業餐飲
• 活動及餐飲

全球數位化團體餐飲服務市場規模：依平台類型分類

• 行動應用
• 網路為基礎的平台

全球數位化團體餐飲服務市場規模：依最終用戶分類

• 企業集團
• 社會團體
• 旅行團

全球數位化團體餐飲服務市場規模：依餐飲類型分類

• 餐廳
• 餐飲服務
• 美食廣場

全球數位化團體餐飲服務市場規模：依收入模式分類

• 收費
• 基於訂閱
• 交易費類型

全球數位化團體餐飲服務市場規模：依地區分類

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 德國
  • 西班牙
  • 法國
  • 英國
  • 義大利
  • 其他歐洲國家
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 其他亞太國家
• 拉丁美洲
  • 墨西哥
  • 巴西
  • 其他拉丁美洲國家
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲國家

競爭資訊

• 前五大公司對比
• 主要公司2025年的市場定位
• 主要市場公司採取的策略
• 近期市場趨勢
• 企業市場占有率分析，2025 年
• 主要公司的完整公司簡介
  • 公司詳情
  • 產品系列分析
  • 按細分市場進行企業市佔率分析
  • 銷售收入年比比較（2023-2025 年）

主要公司簡介

• OpenTable, Inc.
• Resy
• Yelp Inc.
• Tripadvisor, Inc.
• SevenRooms
• Tock
• Eatwith
• Dineout
• Zomato Limited
• Swiggy Limited
• EazyDiner
• Bookatable
• Quandoo GmbH
• Chope
• TheFork
• Bite Club
• Dineplan
• Eat App
• Toast, Inc.
• SpotOn Transact LLC

結論與建議

Global Digital Group Dining Service Market size was valued at USD 2.18 Billion in 2024 and is poised to grow from USD 2.46 Billion in 2025 to USD 6.45 Billion by 2033, growing at a CAGR of 12.8% during the forecast period (2026-2033).

The global digital group dining service market is evolving as platforms facilitate smoother reservations, menu selections, and transactions for diners aiming for a seamless social dining experience. This surge in demand is fueled by an increased desire for convenience, amplified by growing health awareness and changes in work dynamics. Modern reservation platforms have expanded into comprehensive ecosystems, incorporating features like real-time table management and split-bill functions. Additionally, food delivery apps now include group-ordering capabilities, allowing friends to curate shared carts effortlessly. This shift towards technology has turned communal dining from a complex challenge into a streamlined solution. Key drivers of market growth include AI-driven personalization, which enhances dining experiences through tailored recommendations, optimized kitchen operations, and strategic partnerships with payment processors.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Digital Group Dining Service market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Digital Group Dining Service Market Segments Analysis

Global digital group dining service market is segmented by service type, platform type, end user, dining type, revenue model and region. Based on service type, the market is segmented into group restaurant booking, group meal ordering, corporate dining and event dining. Based on platform type, the market is segmented into mobile applications and web-based platforms. Based on end user, the market is segmented into corporate groups, social groups and tour groups. Based on dining type, the market is segmented into restaurants, catering services and food halls. Based on revenue model, the market is segmented into commission-based, subscription-based and transaction fee-based. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Digital Group Dining Service Market

The growing consumer demand for safer dining experiences with reduced physical interaction is driving restaurants to implement digital ordering, payment, and table management solutions. This evolution is propelling the need for group dining platforms that facilitate coordinated orders, provide real-time updates, and enable touch-free checkouts, which ultimately boosts operational efficiency and enhances customer confidence. Service providers that offer seamless contactless workflows appeal to larger corporate and social gatherings, thereby promoting market growth as both diners and operators increasingly favor health-conscious convenience over traditional dining models. Moreover, the proliferation of smartphones and dependable Wi-Fi connectivity is further accelerating this transformation, enabling instant engagement with group ordering systems.

Restraints in the Global Digital Group Dining Service Market

The Global Digital Group Dining Service market faces several constraints, particularly among small and independent restaurants that typically operate with restricted financial resources, which makes significant investments in advanced digital platforms difficult. The requirement for specialized hardware, software licenses, and employee training can overwhelm their budgets, leading many to use basic ordering systems that do not support group coordination. This reliance hinders market penetration and inhibits growth, as service providers strive to offer features that remain affordable to cost-conscious customers. Additionally, concerns regarding the return on investment can extend decision-making processes, further contributing to reluctance in adopting new technologies.

Market Trends of the Global Digital Group Dining Service Market

The Global Digital Group Dining Service market is experiencing a significant shift towards tech-driven personalization, with restaurants increasingly adopting AI technologies to enhance the dining experience. By harnessing guest data such as preferences and dietary restrictions, establishments can provide dynamically curated menu recommendations that cater to individual tastes in real-time. This trend not only boosts guest satisfaction but also helps operators improve conversion rates and optimize kitchen logistics through better alignment of inventory with demand. As digital platforms become integral in delivering customized service and operational efficiencies, the market is poised for substantial growth, underscoring the importance of AI in the evolving dining landscape.

Table of Contents

Introduction

• Objectives of the Study
• Market Definition & Scope

Research Methodology

• Research Process
• Secondary & Primary Data Methods
• Market Size Estimation Methods

Executive Summary

• Global Market Outlook
• Key Market Highlights
• Segmental Overview
• Competition Overview

Market Dynamics & Outlook

• Macro-Economic Indicators
• Drivers & Opportunities
• Restraints & Challenges
• Supply Side Trends
• Demand Side Trends
• Porters Analysis & Impact
  • Competitive Rivalry
  • Threat of Substitute
  • Bargaining Power of Buyers
  • Threat of New Entrants
  • Bargaining Power of Suppliers

Key Market Insights

• Key Success Factors
• Market Impacting Factors
• Top Investment Pockets
• Ecosystem Mapping
• Market Attractiveness Index 2025
• PESTEL Analysis
• Regulatory Landscape

Global Digital Group Dining Service Market Size by Service Type & CAGR (2026-2033)

• Market Overview
• Group Restaurant Booking
• Group Meal Ordering
• Corporate Dining
• Event Dining

Global Digital Group Dining Service Market Size by Platform Type & CAGR (2026-2033)

• Market Overview
• Mobile Applications
• Web-Based Platforms

Global Digital Group Dining Service Market Size by End User & CAGR (2026-2033)

• Market Overview
• Corporate Groups
• Social Groups
• Tour Groups

Global Digital Group Dining Service Market Size by Dining Type & CAGR (2026-2033)

• Market Overview
• Restaurants
• Catering Services
• Food Halls

Global Digital Group Dining Service Market Size by Revenue Model & CAGR (2026-2033)

• Market Overview
• Commission-Based
• Subscription-Based
• Transaction Fee-Based

Global Digital Group Dining Service Market Size & CAGR (2026-2033)

• North America (Service Type, Platform Type, End User, Dining Type, Revenue Model)
  • US
  • Canada
• Europe (Service Type, Platform Type, End User, Dining Type, Revenue Model)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Service Type, Platform Type, End User, Dining Type, Revenue Model)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Service Type, Platform Type, End User, Dining Type, Revenue Model)
  • Mexico
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Service Type, Platform Type, End User, Dining Type, Revenue Model)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2023-2025)

Key Company Profiles

• OpenTable, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Resy
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Yelp Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tripadvisor, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SevenRooms
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tock
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Eatwith
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Dineout
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Zomato Limited
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Swiggy Limited
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• EazyDiner
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Bookatable
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Quandoo GmbH
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Chope
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• TheFork
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Bite Club
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Dineplan
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Eat App
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Toast, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SpotOn Transact LLC
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations