飯店機器人市場規模、佔有率和成長分析（按類型、應用和地區分類）—2026-2033年產業預測

預計到 2024 年，飯店機器人市場規模將達到 4.7251 億美元，到 2025 年將成長至 5.93 億美元，到 2033 年將成長至 36.4924 億美元，在預測期（2026-2033 年）內複合年成長率為 25.5%。

飯店機器人是設計提升飯店業各環節的自主機器，包括顧客服務、客房清潔、送餐和保全。隨著機器人技術在該行業的應用日益廣泛，人工智慧 (AI) 和自動化技術正幫助提升客戶滿意度和營運效率。人工智慧、機器學習和物聯網 (IoT) 等先進技術的興起，催生了更靈活、緊湊且經濟高效的機器人解決方案。因此，機器人已成為提升客戶體驗、培養品牌忠誠度和提高品牌知名度的關鍵工具。它們能夠勝任從導航到清潔和食品準備等多種角色，同時也能提升行李處理和消毒等營運效率。這一趨勢表明，市場對創新酒店機器人的需求不斷成長，這將推動供應商進一步推進技術進步和解決方案開發。

酒店機器人市場促進因素

隨著酒店業對提高生產力和效率的需求日益成長，酒店機器人市場正以驚人的速度擴張。面對不斷湧現的新進業者帶來的日益激烈的競爭，連鎖飯店和服務供應商正增加對先進技術的投資，以提升客戶體驗。滿足客戶期望是產生收入的關鍵，因此服務品質至關重要。為了提高營運效率，飯店和餐廳營運商正在部署機器人來執行各種任務，例如清潔和客戶服務，使員工能夠專注於更重要的工作。此外，人們對個人化旅行體驗日益成長的需求，也可能進一步推動飯店業對機器人的應用。

飯店機器人市場面臨的限制

儘管酒店機器人因其高效和技術進步而備受關注，但它們也面臨著阻礙其在行業內廣泛應用的許多限制。它們的功能通常僅限於特定任務，因此不如人類員工靈活。這種適應性不足使得它們難以應對突發和複雜的情況，例如敏感的客戶互動。與人類不同，機器人缺乏情緒智商和批判性思考能力，這可能導致在複雜場景下服務品質下降。因此，它們難以提供個人化回應是一個主要缺陷，可能會影響客戶的整體滿意度。

酒店機器人市場趨勢

飯店機器人市場正經歷一個顯著的趨勢：科技與客戶互動的融合日益加深。隨著賓客越來越習慣在從入住登記、禮賓服務到娛樂和客房送餐等各種服務中獲得機器人協助，酒店業正積極擁抱機器人技術，以提高營運效率並提升賓客體驗。這項轉變反映了不斷變化的市場格局，精通科技的消費者期望獲得兼具便利性和個人化的無縫創新解決方案。因此，飯店和餐廳正在投資先進的機器人解決方案，以滿足這些不斷變化的偏好，最終推動飯店業服務模式的轉型。

目錄

介紹

• 調查目標
• 調查範圍
• 定義

調查方法

• 資訊收集
• 二手資料和一手資料方法
• 市場規模預測
• 市場假設與限制

執行摘要

• 全球市場展望
• 供需趨勢分析
• 細分市場機會分析

市場動態與展望

• 市場規模
• 市場動態
  • 促進因素和機遇
  • 限制與挑戰
• 波特分析及其影響

關鍵市場考察

• 關鍵成功因素
• 競爭程度
• 關鍵投資機會
• 市場生態系統
• 技術進步
• 監管環境
• 價值鏈分析
• 案例研究分析
• 客戶和購買標準分析
• PESTEL 分析
• 總體經濟指標
• 市場吸引力指數
• 定價分析

全球酒店機器人市場規模（按類型和複合年成長率分類）（2026-2033 年）

• 前台機器人
• 配送機器人
• 清潔機器人
• 其他

全球酒店機器人市場規模（按應用領域及複合年成長率分類）（2026-2033 年）

• 飯店和餐廳
• 旅遊

全球飯店機器人市場規模及複合年成長率（2026-2033）

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 英國
  • 德國
  • 西班牙
  • 法國
  • 義大利
  • 其他歐洲地區
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 亞太其他地區
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲地區
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭資訊

• 前五大公司對比
• 主要企業的市場定位（2025 年）
• 主要市場參與者所採取的策略
• 近期市場趨勢
• 公司市佔率分析（2025 年）
• 主要企業公司簡介
  • 公司詳情
  • 產品系列分析
  • 依業務板塊進行公司股票分析
  • 2021-2023年營收年比比較

主要企業簡介

• SoftBank Robotics
• LG Electronics Inc.
• anasonic Corporation
• Bear Robotics Inc.
• Knightscope Inc.
• Hyundai Robotics Co., Ltd.
• Aethon Inc.
• Savioke Inc.
• Connected Robotics Inc.
• Relay Robotics Inc.
• KUKA AG
• Fanuc Corporation
• Omron Corporation
• UBTECH Robotics, Inc.
• Boston Dynamics Inc.
• Hanson Robotics Ltd.
• Pypestream Inc.
• Blue Frog Robotics
• Stanley Robotics
• Maidbot

結論與建議

Hospitality Robots Market size was valued at USD 472.51 Million in 2024 and is poised to grow from USD 593 Million in 2025 to USD 3649.24 Million by 2033, growing at a CAGR of 25.5% during the forecast period (2026-2033).

Hospitality robots are autonomous machines tailored to enhance various facets of the hospitality industry, including customer service, housekeeping, food delivery, and security. As this sector increasingly adopts robotics, artificial intelligence and automation technologies are bolstering customer satisfaction and operational efficacy. The rise of advanced technologies, such as AI, machine learning, and the Internet of Things, has led to more versatile, compact, and cost-effective robotic solutions. Consequently, robots are now integral to improving the customer experience, fostering brand loyalty, and raising awareness. They fulfill diverse roles, from mobile guidance to cleaning and meal preparation, while also streamlining tasks like luggage handling and sanitization. This trend highlights the growing demand for innovative hospitality robotics, stimulating further advancements and solutions from providers.

Top-down and bottom-up approaches were used to estimate and validate the size of the Hospitality Robots market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Hospitality Robots Market Segments Analysis

Global Hospitality Robots Market is segmented by Type, Application and region. Based on Type, the market is segmented into Front Desk Robots, Delivery Robots, Cleaning Robots, and Others. Based on application, the market is segmented into, Hotels & Restaurants, Travel & Tourism. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa.

Driver of the Hospitality Robots Market

The increasing need for enhanced productivity and efficiency in the hospitality sector is propelling the expansion of the hospitality robots market. As competition intensifies with the rise of new entrants, hotel chains and service providers are channeling investments into advanced technologies that elevate customer experiences. Satisfying customer expectations is pivotal for generating revenue, with service quality being a critical factor. To boost operational efficiency, hotel and restaurant operators are integrating robots for various tasks, such as cleaning and customer service, thereby enabling staff to concentrate on more significant responsibilities. Additionally, the heightened demand for personalized travel experiences is likely to spur further adoption of robots within the industry.

Restraints in the Hospitality Robots Market

While hospitality robots are gaining traction for their efficiency and technological advancements, they face significant limitations that hinder their widespread adoption in the industry. Their functionality is often confined to specific tasks, making them less versatile than human staff. This lack of adaptability means that they struggle to navigate unexpected or intricate situations, such as nuanced customer service interactions. Unlike humans, robots do not possess emotional intelligence or critical thinking skills, which can diminish the quality of service in complex scenarios. Consequently, their inability to provide a personalized touch can be a considerable drawback, affecting overall customer satisfaction.

Market Trends of the Hospitality Robots Market

The hospitality robots market is witnessing a significant trend characterized by the increasing integration of technology into customer interactions. As guests grow more comfortable with robotic assistance for various services-ranging from check-in and concierge functions to entertainment and room service-hospitality businesses are embracing robotics to enhance operational efficiency and elevate guest experiences. This shift reflects an evolving landscape where tech-savvy consumers expect seamless, innovative solutions that blend convenience with personalization. Consequently, hotels and restaurants are investing in advanced robotic solutions to meet these changing preferences, ultimately fostering a transformation in service delivery within the sector.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Driver & Opportunities
  • Restraints & Challenges
• Porters Analysis & Impact
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Technological Advancement
• Regulatory Landscape
• Value Chain Analysis
• Case Study Analysis
• Customer & Buying Criteria Analysis
• PESTEL Analysis
• Macro-Economic Indicators
• Market Attractiveness Index
• Pricing Analysis

Global Hospitality Robots Market Size by Type & CAGR (2026-2033)

• Market Overview
• Front Desk Robots
• Delivery Robots
• Cleaning Robots
• Others

Global Hospitality Robots Market Size by Application & CAGR (2026-2033)

• Market Overview
• Hotels & Restaurants
• Travel & Tourism

Global Hospitality Robots Market Size & CAGR (2026-2033)

• North America, (Type, Application)
  • US
  • Canada
• Europe, (Type, Application)
  • UK
  • Germany
  • Spain
  • France
  • Italy
  • Rest of Europe
• Asia-Pacific, (Type, Application)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia Pacific
• Latin America, (Type, Application)
  • Brazil
  • Rest of Latin America
• Middle East & Africa, (Type, Application)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2021-2023)

Key Company Profiles

• SoftBank Robotics
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• LG Electronics Inc.
  • P Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• anasonic Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Bear Robotics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Knightscope Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hyundai Robotics Co., Ltd.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Aethon Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Savioke Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Connected Robotics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Relay Robotics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• KUKA AG
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fanuc Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Omron Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• UBTECH Robotics, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Boston Dynamics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hanson Robotics Ltd.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Pypestream Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Blue Frog Robotics
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Stanley Robotics
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Maidbot
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendation