醫療自助服務終端市場規模、佔有率及成長分析（按產品類型、最終用戶和地區分類）－產業預測（2026-2033 年）

預計到 2024 年，全球醫療保健自助服務終端市場規模將達到 14.7 億美元，到 2025 年將達到 16.7 億美元，到 2033 年將達到 45.3 億美元，在預測期（2026-2033 年）內，複合年成長率將達到 13.3%。

全球醫療自助服務終端市場正經歷顯著成長，這主要得益於人們對便利醫療服務需求的不斷成長。這些終端策略性地部署在醫院和醫療機構附近，提供處方箋續約、疫苗接種和健康檢查等基本服務。它們也透過整合簽到系統、門禁管理、病患入口網站和導航輔助等數位化解決方案，提升病患體驗。自助服務終端減輕了醫護人員的負擔，使他們能夠更專注於患者照護。技術創新正在進一步推動這一領域的變革，例如引入導航自助服務終端等功能，幫助用戶在大型醫療機構內輕鬆導航。這些互動性強、易於使用的自助服務終端增強了患者的安全感，顯著改善了他們在緊張環境中的就醫體驗。

全球醫療自助服務終端市場促進因素

隨著整合5G技術的無現金自助服務終端的興起，醫療自助服務終端市場正經歷重大變革。這項進步推動了Apple Pay和Android Pay等網路支付解決方案的普及，不僅提高了交易的便利性，也減少了對傳統簽帳金融卡和信用卡的依賴。因此，患者無需再四處尋找附近的ATM機，從而簡化了就醫流程。支付系統的這種變革，使得醫療服務接觸點的使用者體驗更加流暢便捷。

全球醫療自助服務終端市場的限制因素

全球醫療自助服務終端市場面臨許多挑戰，主要源自於這些設備本身存在的安全漏洞。由於其始終線上網路連接以及支援無現金交易的功能，自助服務終端極易遭受網路攻擊和資料外洩。這些安全隱患會削弱用戶信任，阻礙其普及，最終影響市場的整體成長潛力。因此，制定強力的安全措施和通訊協定對於降低這些風險至關重要，因為任何安全漏洞都可能對醫療服務提供者和患者造成不利影響，進而影響市場的擴張和永續性。

全球醫療自助服務終端市場趨勢

全球醫療自助服務終端市場正呈現出一個顯著的趨勢，即後端管理系統與患者電子健康記錄 (EHR) 的無縫整合。這種整合使患者能夠直接存取自己的健康資訊、預約就診並處理各項事務，從而顯著提升醫療服務的效率，並最大限度地減少醫護人員的介入。隨著醫療服務提供者日益重視病人參與和營運效率，配備先進技術的自助服務終端正成為提供個人化醫療服務和改善病患整體體驗的重要工具。這一發展趨勢不僅提高了營運效率，也順應了消費者對數位化醫療解決方案日益成長的需求。

目錄

介紹

• 調查目標
• 調查範圍
• 定義

調查方法

• 資訊收集
• 二手資料和一手資料方法
• 市場規模預測
• 市場假設與限制

執行摘要

• 全球市場展望
• 供需趨勢分析
• 細分市場機會分析

市場動態與展望

• 市場規模
• 市場動態
  • 促進因素和機遇
  • 限制與挑戰
• 波特分析

關鍵市場考察

• 關鍵成功因素
• 競爭程度
• 關鍵投資機會
• 市場生態系統
• 市場吸引力指數（2025）
• PESTEL 分析
• 總體經濟指標
• 價值鏈分析
• 定價分析

全球醫療自助服務終端市場規模（依產品類型及複合年成長率分類）（2026-2033 年）

• 電子健康記錄管理
• 遠距遠端醫療服務終端
• 資訊亭
• 接待亭
• 資訊亭
• 其他

全球醫療自助服務終端市場規模（依最終用戶分類）及複合年成長率（2026-2033 年）

• 診所
• 醫院
• 檢查機構
• 藥局
• 其他

全球醫療自助服務終端市場規模及複合年成長率（2026-2033）

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 德國
  • 西班牙
  • 法國
  • 英國
  • 義大利
  • 其他歐洲地區
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 亞太其他地區
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲地區
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭資訊

• 前五大公司對比
• 主要企業的市場定位（2025 年）
• 主要市場參與者所採取的策略
• 近期市場趨勢
• 公司市佔率分析（2025 年）
• 主要企業公司簡介
  • 公司詳情
  • 產品系列分析
  • 依業務板塊進行公司股票分析
  • 2023-2025年營收年比比較

主要企業簡介

• Olea Kiosks Inc.（USA）
• Meridian Kiosks（USA）
• Fabcon, Inc.（USA）
• Diebold Nixdorf, Incorporated（USA）
• NCR Voyix Corporation（USA）
• Toshiba TEC Corporation（Japan）
• Posiflex Technology, Inc.（Taiwan）
• KIOSK Information Systems（USA）
• XIPHIAS Software Technologies Pvt. Ltd.（India）
• RedyRef Interactive Kiosks（USA）
• imageHOLDERS（UK）
• DynaTouch Corporation（USA）
• Frank Mayer and Associates, Inc.（USA）
• Slabb Kiosks（USA）
• Embross（Canada）

結論與建議

Global Healthcare Kiosk Market size was valued at USD 1.47 Billion in 2024 and is poised to grow from USD 1.67 Billion in 2025 to USD 4.53 Billion by 2033, growing at a CAGR of 13.3% during the forecast period (2026-2033).

The global healthcare kiosk market is witnessing significant growth, driven by the increasing demand for convenient access to healthcare services. Strategically positioned near hospitals and healthcare facilities, these kiosks offer essential services such as prescription refills, vaccinations, and health screenings. They also enhance the patient experience by incorporating digital solutions like check-in systems, restricted access management, patient portals, and navigation assistance. By alleviating some of the burdens on healthcare staff, kiosks enable providers to focus more on patient care. Technological innovations are further transforming this sector, with features like wayfinding kiosks that improve navigation within large facilities. These interactive, user-friendly kiosks promote a sense of well-being and safety, significantly enhancing the patient experience in high-stress environments.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Healthcare Kiosk market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Healthcare Kiosk Market Segments Analysis

Global Healthcare Kiosk Market is segmented by Product Type, End-User and region. Based on Product Type, the market is segmented into Electronic Medical Record Management, Telemedicine Kiosks, Informative Kiosks, Check-in Kiosks, Wayfinding Kiosks and Others. Based on End-User, the market is segmented into Clinics, Hospitals, Laboratories, Pharma Stores and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Healthcare Kiosk Market

The healthcare kiosk market is experiencing a significant transformation driven by the rise of cashless kiosks integrated with 5G technology. This advancement is facilitating the incorporation of internet-based payment solutions like Apple Pay and Android Pay, which not only enhance the convenience of transactions but also reduce the reliance on traditional debit and credit card methods. As a result, patients no longer face the inconvenience of searching for nearby ATMs, making the process of accessing healthcare services more efficient. This evolution in payment systems is paving the way for a more streamlined and user-friendly experience in healthcare settings.

Restraints in the Global Healthcare Kiosk Market

The global healthcare kiosk market faces significant challenges due to security vulnerabilities associated with these devices. Being constantly connected to the internet and facilitating cashless transactions exposes kiosks to high risks of cyberattacks and data breaches. These security concerns can undermine user trust and deter adoption, ultimately hindering the overall growth potential of the market. The necessity for robust security measures and protocols becomes crucial to mitigate these risks, as any incidents of compromise could lead to detrimental consequences for both providers and patients, thereby impacting the market's expansion and sustainability.

Market Trends of the Global Healthcare Kiosk Market

The global healthcare kiosk market is witnessing a significant trend towards the seamless integration of back-end office systems with patient access to electronic health records (EHRs). This integration enhances the efficiency of healthcare delivery by allowing patients to interact directly with their health information, schedule appointments, and process transactions with minimal staff intervention. As healthcare providers increasingly prioritize patient engagement and streamlined operations, kiosks equipped with advanced technology are becoming essential tools in delivering personalized care and improving overall patient experiences. This evolution not only boosts operational efficiency but also aligns with the growing demand for digital health solutions among consumers.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2025
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis

Global Healthcare Kiosk Market Size by Product Type & CAGR (2026-2033)

• Market Overview
• Electronic Medical Record Management
• Telemedicine Kiosks
• Informative Kiosks
• Check-in Kiosks
• Wayfinding Kiosks
• Others

Global Healthcare Kiosk Market Size by End-User & CAGR (2026-2033)

• Market Overview
• Clinics
• Hospitals
• Laboratories
• Pharma Stores
• Others

Global Healthcare Kiosk Market Size & CAGR (2026-2033)

• North America (Product Type, End-User)
  • US
  • Canada
• Europe (Product Type, End-User)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Product Type, End-User)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Product Type, End-User)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Product Type, End-User)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2023-2025)

Key Company Profiles

• Olea Kiosks Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Meridian Kiosks (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fabcon, Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Diebold Nixdorf, Incorporated (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NCR Voyix Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Toshiba TEC Corporation (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Posiflex Technology, Inc. (Taiwan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• KIOSK Information Systems (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• XIPHIAS Software Technologies Pvt. Ltd. (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• RedyRef Interactive Kiosks (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• imageHOLDERS (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• DynaTouch Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Frank Mayer and Associates, Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Slabb Kiosks (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Embross (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations