危機管理軟體市場規模、佔有率和成長分析（按解決方案類型、部署類型、組織、產業垂直領域和地區分類）－2026-2033年產業預測

全球危機管理軟體市場規模預計在 2024 年達到 88.3 億美元，從 2025 年的 92.8 億美元成長到 2033 年的 138.1 億美元，在預測期（2026-2033 年）內複合年成長率為 5.1%。

危機管理軟體市場正經歷強勁成長，這主要得益於各行業對業務永續營運和風險管理的日益重視。企業越來越重視能夠預測和應對網路威脅、自然災害和聲譽風險等突發事件的解決方案。重大風險（尤其是與氣候變遷和網路安全相關的風險）發生頻率的增加，正在推動市場需求。同時，遠距辦公和混合辦公模式的興起也促使企業需要一個能夠實現安全協作的集中式平台。然而，高昂的實施成本、複雜的系統整合以及中小企業對事件管理工具缺乏熟悉等挑戰，可能會阻礙危機管理軟體的廣泛應用。儘管如此，自動化、人工智慧和雲端解決方案的進步正在提高其可及性，危機管理軟體正逐漸成為中型企業和公共機構的關鍵資產。

全球危機管理軟體市場按解決方案類型、部署模式、組織規模和產業垂直領域進行細分。解決方案包括事件管理、緊急通知、危機溝通、風險管理、業務永續營運管理等。部署模式分為本地部署、雲端部署和混合部署，其中雲端部署解決方案因其擴充性和遠端存取能力主導主導地位。組織規模分為中小企業 (SME) 和大型企業。產業垂直領域包括政府和國防、醫療保健、IT 和電信、銀行、金融和保險 (BFSI)、教育等，其中政府和醫療保健產業佔最大佔有率。從區域來看，北美市場主導，而亞太地區在數位化程度提高和危機應對能力增強的推動下正經歷快速成長。

全球危機管理軟體市場促進因素

國際商業運作日益複雜，且更容易受到網路攻擊和自然災害等突發事件的影響，這推動了危機管理軟體作為業務永續營運計畫關鍵要素的需求。各行各業的組織越來越重視風險防範和有效的復原策略。因此，能夠促進即時協作、支援數據驅動決策和危機後分析的軟體解決方案至關重要。在金融、醫療保健和基礎設施等關鍵行業，對這種強大的危機管理工具的需求尤其迫切，因為缺乏業務連續性可能導致重大經濟損失和聲譽損害。

限制全球危機管理軟體市場的因素

全球危機管理軟體市場面臨許多限制因素，主要在於實施所需的高額初始投資。這包括授權費、系統整合成本和員工培訓費用，對於中小企業而言，這可能是一筆不小的負擔。此外，為確保系統的可靠性和安全性，還需要持續維護和更新，這進一步加重了整體財務負擔。如此高昂的成本可能會阻礙這些解決方案的普及，尤其是在缺乏健全數位基礎設施和充足財力的地區和產業，從而限制市場的潛在成長和普及程度。

全球危機管理軟體市場趨勢

隨著危機情況下對即時存取和適應能力的需求日益成長，全球危機管理軟體市場正經歷著向雲端平台的顯著轉變。各組織優先考慮能夠與現有系統無縫整合並支援遠距辦公的解決方案，從而增強其事件回應能力。這一趨勢反映了企業為增強營運韌性而進行的更廣泛的數位轉型努力。此外，擺脫傳統IT基礎設施也推動了對創新工具的需求，這些工具不僅能夠簡化危機管理流程，還能在不可預測的環境中促進協作並提高效率。

目錄

介紹

• 調查目標
• 調查範圍
• 定義

調查方法

• 資訊收集
• 二手資料和一手資料方法
• 市場規模預測
• 市場假設與限制

執行摘要

• 全球市場展望
• 供需趨勢分析
• 細分市場機會分析

市場動態與展望

• 市場規模
• 市場動態
  • 促進因素和機遇
  • 限制與挑戰
• 波特分析

關鍵市場考察

• 關鍵成功因素
• 競爭程度
• 關鍵投資機會
• 市場生態系統
• 市場吸引力指數（2025）
• PESTEL 分析
• 總體經濟指標
• 價值鏈分析
• 定價分析
• 案例研究
• Start-Ups分析
• 技術分析

全球危機管理軟體市場規模（按解決方案類型和複合年成長率分類）（2026-2033 年）

• 事件管理
• 緊急通知
• 危機溝通
• 風險管理
• 業務永續營運
• 其他

全球危機管理軟體市場規模（按部署類型和複合年成長率分類）（2026-2033 年）

• 本地部署
• 基於雲端的
• 混合

全球危機管理軟體市場規模（依組織機構分類）及複合年成長率（2026-2033 年）

• 小型企業
• 主要企業

全球危機管理軟體市場規模（依產業垂直領域分類）及複合年成長率（2026-2033 年）

• 政府和國防部門
• 衛生保健
• 資訊科技/通訊
• BFSI
• 教育
• 其他

全球危機管理軟體市場規模及複合年成長率（2026-2033）

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 德國
  • 西班牙
  • 法國
  • 英國
  • 義大利
  • 其他歐洲地區
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 亞太其他地區
• 拉丁美洲
  • 巴西
  • 墨西哥
  • 其他拉丁美洲地區
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭資訊

• 前五大公司對比
• 主要企業的市場定位（2025 年）
• 主要市場參與者所採取的策略
• 近期市場趨勢
• 公司市佔率分析（2025 年）
• 主要企業公司簡介
  • 公司詳情
  • 產品系列分析
  • 依業務板塊進行公司股票分析
  • 2023-2025年營收年比比較

主要企業簡介

• NCC Group
• Noggin
• LogicGate, Inc.
• MetricStream Inc.
• 4C Strategies
• IBM
• CURA Software Solutions
• Everbridge
• Konexus
• SAS Institute Inc
• Deloitte
• RQA Europe Ltd.
• Badger Software Ltd
• The Response Group
• F24 AG
• Instrapoint AS
• Risklogic
• Risk Management Solutions, Inc.（RMS）
• Everbridge
• Incident Control Room

結論與建議

Global Crisis Management Software Market size was valued at USD 8.83 Billion in 2024 and is poised to grow from USD 9.28 Billion in 2025 to USD 13.81 Billion by 2033, growing at a CAGR of 5.1% during the forecast period (2026-2033).

The crisis management software market is witnessing robust growth fueled by a heightened focus on business continuity and risk management across various sectors. Organizations are increasingly prioritizing solutions that enable them to anticipate and navigate disruptions, including cyber threats, natural disasters, and reputational challenges. The escalating frequency of significant risks, particularly those associated with climate change and cybersecurity, is driving market demand. Meanwhile, the transition to remote and hybrid work models necessitates centralized platforms for secure collaboration. However, challenges such as high implementation costs for smaller businesses, complex system integration, and a lack of user familiarity with incident management tools can impede adoption. Nonetheless, advancements in automation, AI, and cloud-based solutions are enhancing accessibility, positioning crisis management software as a crucial asset for mid-sized enterprises and public entities.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Crisis Management Software market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Crisis Management Software Market Segments Analysis

The global Crisis Management Software market is segmented by solution type, deployment, organization size, and vertical. By solution, it includes Incident Management, Emergency Notification, Crisis Communication, Risk Management, Business Continuity, and Others. Deployment types are On-Premises, Cloud-Based, and Hybrid, with cloud-based solutions leading due to scalability and remote accessibility. By organization, the market is divided into SMEs and Large Enterprises. Verticals include Government and Defense, Healthcare, IT and Telecom, BFSI, Education, and Others, with government and healthcare sectors holding significant shares. Regionally, North America dominates, while Asia Pacific is witnessing rapid growth driven by digital adoption and rising crisis preparedness.

Driver of the Global Crisis Management Software Market

The rising intricacies of international operations combined with heightened vulnerability to disruptive events, including cyberattacks and natural disasters, are propelling the demand for Crisis Management Software as an essential component of business continuity planning. Organizations across various industries are increasingly emphasizing the importance of risk preparedness and effective recovery strategies. Consequently, software solutions that facilitate real-time coordination, enable data-driven decision-making, and support post-crisis analysis are becoming indispensable. This urgent need for robust crisis management tools is especially prevalent in critical sectors such as finance, healthcare, and infrastructure, where lapses in operational continuity can lead to substantial financial losses and damage to reputation.

Restraints in the Global Crisis Management Software Market

The Global Crisis Management Software market faces several restraints mainly due to the substantial initial investment needed for implementation. This includes costs associated with licensing, system integration, and training staff, which can be particularly burdensome for small and mid-sized organizations. Furthermore, the need for continuous maintenance and updates to guarantee system reliability and security adds to the overall financial strain. Such high expenses can hinder the adoption of these solutions, especially in regions or sectors that lack robust digital infrastructure or adequate financial resources, limiting the market's potential growth and accessibility.

Market Trends of the Global Crisis Management Software Market

The Global Crisis Management Software market is witnessing a notable shift towards cloud-based platforms, driven by the escalating need for real-time access and adaptability in crisis situations. Organizations are prioritizing solutions that facilitate seamless integration with existing systems and support remote workforce functionalities, enhancing incident response capabilities. This trend reflects a broader commitment to digital transformation as enterprises strive to fortify their operational resilience. Additionally, the shift away from legacy IT infrastructures is catalyzing the demand for innovative tools that not only streamline crisis management processes but also foster collaboration and efficiency in an increasingly unpredictable environment.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2025
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Case Studies
• Start Up Analysis
• Technology Analysis

Global Crisis Management Software Market Size By Solution Type & CAGR (2026-2033)

• Market Overview
• Incident Management
• Emergency Notification
• Crisis Communication
• Risk Management
• Business Continuity
• Others

Global Crisis Management Software Market Size By Deployment Type & CAGR (2026-2033)

• Market Overview
• On-Premises
• Cloud-Based
• Hybrid

Global Crisis Management Software Market Size By Organization & CAGR (2026-2033)

• Market Overview
• SMEs
• Large Enterprises

Global Crisis Management Software Market Size By Verticle & CAGR (2026-2033)

• Market Overview
• Government and Defense
• Healthcare
• IT and Telecom
• BFSI
• Education
• Others

Global Crisis Management Software Market Size & CAGR (2026-2033)

• North America (By Solution Type, By Deployment Type, Organization, Verticle)
  • US
  • Canada
• Europe (By Solution Type, By Deployment Type, Organization, Verticle)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (By Solution Type, By Deployment Type, Organization, Verticle)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (By Solution Type, By Deployment Type, Organization, Verticle)
  • Brazil
  • Mexico
  • Rest of Latin America
• Middle East & Africa (By Solution Type, By Deployment Type, Organization, Verticle)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2023-2025)

Key Company Profiles

• NCC Group
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Noggin
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• LogicGate, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• MetricStream Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• 4C Strategies
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CURA Software Solutions
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Everbridge
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Konexus
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAS Institute Inc
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Deloitte
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• RQA Europe Ltd.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Badger Software Ltd
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• The Response Group
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• F24 AG
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Instrapoint AS
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Risklogic
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Risk Management Solutions, Inc. (RMS)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Everbridge
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Incident Control Room
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations