AIOps平台市場規模、佔有率和成長分析（按產品、服務、部署方法、應用、產業和地區分類）：產業預測（2026-2033年）

預計到 2024 年，AIOps 平台市場規模將達到 176.2 億美元，到 2025 年將達到 216.2 億美元，到 2033 年將達到 1110.7 億美元，在預測期（2026-2033 年）內複合年成長率為 22.7%。

由於遠端辦公模式的興起以及設備日益複雜導致的網路複雜性不斷增加，AIOps平台市場預計將迎來顯著成長。隨著越來越多的員工在家工作，對高效率IT維運管理的需求日益成長，尤其是在資料量爆炸性成長的環境中。全球向雲端運算的轉型進一步強化了對AIOps解決方案的需求，這些解決方案因其在基礎設施管理和IT服務台管理方面的有效性而備受青睞。儘管採用SaaS交付模式增強了雲端管理和監控能力，但由於整體缺乏認知，市場仍面臨挑戰。然而，自動化技術的日益普及正在推動AIOps平台在各個業務領域的應用。

AIOps平台市場促進因素

AIOps平台市場的發展動力源自於數位轉型和多重雲端環境的不斷擴展，這加劇了IT系統的複雜性。隨著企業整合各種技術，對先進解決方案的需求變得至關重要。 AIOps技術提供諸如可操作的洞察、自動化問題管理和即時監控等關鍵功能，使企業能夠有效應對日益成長的複雜性。隨著受管系統和資料流數量的持續成長，對AIOps解決方案的需求也隨之增加，以確保IT團隊能夠有效率且敏捷地應對新的挑戰。

AIOps平台市場面臨的限制因素

AIOps平台市場的一大限制因素在於，許多企業仍依賴過時的IT系統，這會使現代AIOps解決方案的整合變得複雜。遷移到這些現代平台通常需要投入大量成本和資源，以確保資料流和通訊的順暢。現有流程現代化改造的潛在挑戰以及將舊硬體與新技術整合的難度，阻礙了許多企業採用AIOps解決方案。因此，對營運中斷的擔憂以及升級舊有系統的複雜性，成為市場成長和技術普及的重大障礙。

AIOps平台市場趨勢

隨著企業擴大採用多重雲端策略，AIOps平台市場正呈現顯著的發展趨勢。企業正利用多個雲端供應商來最佳化資源分配、提高柔軟性並降低供應商鎖定風險。因此，AIOps平台也在不斷發展，以有效地管理和簡化各種雲端環境。這種轉變推動了對能夠應對多重雲端生態系統複雜性的整合解決方案的需求，使企業能夠有效地監控效能並確保無縫運​​作。在這個瞬息萬變的市場環境中，跨雲端分析和工作流程自動化能力變得愈發重要。

目錄

介紹

• 分析目的
• 市場覆蓋範圍
• 定義

分析方法

• 資訊收集
• 二手資料和一手資料方法
• 市場規模預測
• 市場假設與限制

執行摘要

• 市場概況及展望
• 供需趨勢分析
• 按細分市場進行機會分析

市場動態與展望

• 市場規模
• 市場動態
  • 促進因素和機遇
  • 限制與挑戰
• 波特的分析和影響

關鍵市場考量因素

• 關鍵成功因素
• 競爭程度
• 關鍵投資機會
• 市場生態系統
• 市場魅力指數（2025）
• PESTEL 分析
• 總體經濟指標
• 價值鏈分析
• 定價分析
• 技術進步
• 監管環境
• 案例研究
• 專利分析

AIOps平台市場規模及依產品/服務分類的複合年成長率（2026-2033年）

• 平台
• 領域中心
  • 以監控為中心的AIOps
  • 以ITSM為中心的AIOps
  • 以資料湖為中心的AIOps
• 領域無關
• 服務

AIOps平台市場規模及依服務分類的複合年成長率（2026-2033年）

• 專業服務
  • 實施服務
  • 許可證和維護服務
  • 培訓和教育服務
  • 諮詢服務
• 託管服務
  • 主機服務
  • 託管雲端服務
  • 資安管理服務
  • 託管自動化服務

AIOps平台市場規模及以部署方式分類的複合年成長率（2026-2033年）

• 本地部署
• 雲
  • 公共雲端
  • 私有雲端
  • 混合

AIOps平台市場規模及按應用領域分類的複合年成長率（2026-2033年）

• 基礎設施管理
  • 異常檢測和根本原因分析
  • 自動化事件管理
  • 產能規劃與最佳化
  • 效能監控和最佳化
  • 伺服器監控與管理
  • 儲存監控和管理
  • 網路監控
• ITSM
  • 服務等級管理
  • 配置管理
  • 可操作情報
  • IT資產管理
  • 服務台自動化（聊天機器人）
• 安全事件管理
• 安全事件和事件管理 (SIEM)
• 威脅情報與偵測
• 安全事件關聯分析
• 漏洞管理

AIOps平台市場規模及各產業複合年成長率（2026-2033年）

• BFSI
• 零售與電子商務
• 運輸
• 醫療保健
• 溝通
• 媒體與娛樂
• 能源與電力
• 其他

全球AIOps平台市場規模及複合年成長率（2026-2033年）

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 英國
  • 德國
  • 西班牙
  • 法國
  • 義大利
  • 其他歐洲
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 亞太其他地區
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭格局

• 前五大公司對比
• 主要企業市場定位（2025 年）
• 主要企業採取的策略
• 近期市場趨勢
• 主要企業市佔率（2025 年）
• 主要企業簡介
  • 公司簡介
  • 產品系列分析
  • 按細分市場分析市場佔有率
  • 2021-2023年營收年比比較

主要企業簡介

• IBM（美國）
• Splunk（美國）
• 博通（美國）
• OpenText（加拿大）
• Dynatrace（奧地利）
• 思科（美國）
• HCL科技（印度）
• 彈性（美國）
• ServiceNow（美國）
• HPE（美國）
• BMC軟體（美國）
• SolarWinds（美國）
• BigPanda（美國）
• LogicMonitor（美國）
• Resolve Systems（英國）

結論與建議

AIOps Platform Market size was valued at USD 17.62 Billion in 2024 and is poised to grow from USD 21.62 Billion in 2025 to USD 111.07 Billion by 2033, growing at a CAGR of 22.7% during the forecast period (2026-2033).

The AIOps platform market is poised for significant growth driven by the rise of remote work and the increasing complexity of networks as devices become smarter. As more employees work from home, the demand for efficient IT operations management intensifies, particularly in a landscape where data volumes are soaring. The shift towards global cloud computing further amplifies the need for AIOps solutions, which are gaining traction for their effectiveness in managing infrastructure and IT helpdesks. While the adoption of SaaS as a delivery model enhances capabilities in cloud management and monitoring, the market faces challenges due to a general lack of awareness. Nevertheless, the growing embrace of automation technologies is acting as a catalyst for AIOps platform adoption across various business sectors.

Top-down and bottom-up approaches were used to estimate and validate the size of the AIOps Platform market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

AIOps Platform Market Segments Analysis

Global AIOps Platform Market is segmented by Offering, Services, Deployment Mode, Application, Vertical and Region. Based on Offering, the market is segmented into Platform, Domain-Centric, Domain Agnostic, Services. Based on Services, the market is segmented into Professional Services, Managed Services. Based on Deployment Mode, the market is segmented into On Premises, Cloud. Based on Application, the market is segmented into Infrastructure Management, ITSM, Security and Event Management, Security Incident and Event Management (SIEM), Threat Intelligence and Detection, Security Event Correlation, Vulnerability Management. Based on Vertical, the market is segmented into BFSI, Retail and Ecommerce, Transportation, Healthcare, Telecom, Media and Entertainment, Energy and Power, Others. Based on Region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the AIOps Platform Market

The AIOps Platform market is driven by the expanding landscape of digital transformation and the widespread adoption of multi-cloud environments, which contribute to the rising complexity of IT systems. As organizations integrate more diverse technologies, the need for sophisticated solutions becomes critical. AIOps technologies provide essential capabilities such as actionable insights, automated problem management, and real-time monitoring, enabling enterprises to effectively navigate this increasing complexity. As the volume of managed systems and data streams continues to escalate, so does the need for AIOps solutions, ensuring IT teams maintain efficiency and agility in addressing emerging challenges.

Restraints in the AIOps Platform Market

One significant restraint in the AIOps Platform market stems from numerous organizations still relying on outdated IT systems, which can complicate the integration of modern AIOps solutions. Transitioning to these advanced platforms often incurs substantial costs and requires considerable resource allocation to facilitate seamless data flow and communication. The potential challenges of overhauling existing processes and the difficulties associated with interfacing older hardware with new technologies deter many businesses from adopting AIOps solutions. Consequently, the fear of operational disruptions and the complexities of upgrading legacy systems act as substantial barriers to market growth and technology adoption.

Market Trends of the AIOps Platform Market

The AIOps platform market is witnessing a significant trend driven by the growing adoption of multi-cloud strategies among enterprises. Organizations are leveraging multiple cloud providers to optimize resource allocation, enhance flexibility, and mitigate vendor lock-in challenges. As a result, AIOps platforms are evolving to effectively manage and streamline operations across diverse cloud environments. This shift is creating heightened demand for integrated solutions capable of handling the complexities associated with multi-cloud ecosystems, enabling businesses to efficiently monitor performance and ensure seamless operations. The ability to facilitate cross-cloud analytics and automate workflows is becoming increasingly essential in this dynamic market landscape.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Driver & Opportunities
  • Restraints & Challenges
• Porters Analysis & Impact
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2025
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Technological Advancement
• Regulatory Landscape
• Case Studies
• Patent Analysis

AIOps Platform Market Size by Offering & CAGR (2026-2033)

• Market Overview
• Platform
• Domain-Centric
  • Monitoring Centric AIOps
  • ITSM Centric AIOPS
  • Data Lake Centric AIOps
• Domain Agnostic
• Services

AIOps Platform Market Size by Services & CAGR (2026-2033)

• Market Overview
• Professional Services
  • Implementation Services
  • Licences and Maintenance Services
  • Training and Education Services
  • Consulting Services
• Managed Services
  • Managed Network Services
  • Managed Cloud Services
  • Managed Security Services,
  • Managed Automation Services

AIOps Platform Market Size by Deployment Type & CAGR (2026-2033)

• Market Overview
• On premises
• Cloud
  • Public Cloud
  • Private Cloud
  • Hybrid

AIOps Platform Market Size by Application & CAGR (2026-2033)

• Market Overview
• Infrastructure Management
  • Anomaly Detection and Root Cause Analysis
  • Automated Incident Management
  • Capacity Planning and Optimization
  • Performance Monitoring and Optimization
  • Server Monitoring and Management
  • Storage Monitoring and Management
  • Network Monitoring
• ITSM
  • Service Level Management
  • Configuration Management
  • Actionable Intelligence
  • IT Asset management
  • Service Desk Automation (Chatbot)
• Security and Event management
• Security Incident and Event Management (SIEM)
• Threat Intelligence and Detection
• Security Event Correlation
• Vulnerability Management

AIOps Platform Market Size by Vertical & CAGR (2026-2033)

• Market Overview
• BFSI
• Retail and Ecommerce
• Transportation
• Healthcare
• Telecom
• Media and Entertainment
• Energy and Power
• Others

AIOps Platform Market Size & CAGR (2026-2033)

• North America, (Offering, Service, Deployment Type, Application, Vertical)
  • US
  • Canada
• Europe, (Offering, Service, Deployment Type, Application, Vertical)
  • UK
  • Germany
  • Spain
  • France
  • Italy
  • Rest of Europe
• Asia-Pacific, (Offering, Service, Deployment Type, Application, Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia Pacific
• Latin America, (Offering, Service, Deployment Type, Application, Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Offering, Service, Deployment Type, Application, Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2021-2023)

Key Company Profiles

• IBM (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Splunk (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Broadcom (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• OpenText (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Dynatrace (Austria)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• HCL Technologies (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Elastic (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• ServiceNow (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• HPE (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• BMC Software (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SolarWinds (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• BigPanda (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• LogicMonitor (United States)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Resolve Systems (United Kingdom)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendation