電腦輔助調度市場規模、佔有率、成長分析（按組件、按應用領域、按部署類型、按組織規模、按垂直行業和按地區）—2025 年至 2032 年行業預測

2023 年全球電腦輔助調度市場規模為 25 億美元，預計將從 2024 年的 27.8 億美元成長到 2032 年的 65.5 億美元，預測期內（2025-2032 年）的複合年成長率為 11.3%。

隨著都市化和人口密度的增加，對高效能緊急應變系統的需求不斷成長，這推動了全球電腦輔助調度 (CAD) 市場的發展。自然災害和醫療緊急情況等複雜事件​​的處理需要政府機構和緊急服務部門之間進行即時通訊和最佳化資源分配。 CAD 系統利用地理空間資料和即時資訊來增強情境察覺，並促進緊急應變的有效協調。人工智慧和預測分析的整合正在將這些系統從單純的調度工具轉變為可以根據歷史數據和當前情況預測事件的主動解決方案。這種技術進步顯著提高了事件管理的效率，確保了資源的有效部署和回應時間的最小化，最終提高了公共。

目錄

介紹

• 調查目的
• 研究範圍
• 定義

調查方法

• 資訊採購
• 二次資料和一次資料方法
• 市場規模預測
• 市場假設與限制

執行摘要

• 全球市場展望
• 供需趨勢分析
• 細分機會分析

市場動態與展望

• 市場概覽
• 市場規模
• 市場動態
  • 促進因素和機會
  • 限制與挑戰
• 波特的分析

關鍵市場考察

• 關鍵成功因素
• 競爭程度
• 主要投資機會
• 市場生態系統
• 市場吸引力指數（2024年）
• PESTEL分析
• 總體經濟指標
• 價值鏈分析
• 定價分析
• 案例研究
• 技術分析

電腦輔助調度市場規模（按組件分類）及複合年成長率（2025-2032）

• 市場概覽
• 解決方案
  • 解決方案模組
  • 與 NCIC 和 RMS 的主要介面
  • 行動數據終端和移動式製圖
  • 自動車輛定位和GIS介面
  • 意識訊息
• 服務
  • 執行
  • 培訓和教育
  • 支援和維護

電腦輔助調度市場規模（按應用分類）及複合年成長率（2025-2032）

• 市場概覽
• 呼叫管理
• 調度單位管理
• 報告和分析
• 其他

電腦輔助調度市場規模（按部署類型和複合年成長率）（2025-2032）

• 市場概覽
• 本地
• 雲

電腦輔助調度市場規模（按組織規模和複合年成長率） (2025-2032)

• 市場概覽
• 主要企業
• 小型企業

電腦輔助調度市場規模（依垂直產業及複合年成長率） (2025-2032)

• 市場概覽
• 政府
• 運輸
• 實用工具
• 醫療保健和生命科學

電腦輔助調度市場規模（按地區）及複合年成長率（2025-2032）

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 德國
  • 西班牙
  • 法國
  • 英國
  • 義大利
  • 其他歐洲國家
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 其他亞太地區
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭資訊

• 前五大公司對比
• 主要企業市場定位（2024年）
• 主要市場參與者所採取的策略
• 近期市場趨勢
• 公司市場佔有率分析（2024年）
• 主要企業簡介
  • 公司詳情
  • 產品系列分析
  • 公司分部佔有率分析
  • 收益與前一年同期比較對比（2022-2024 年）

主要企業簡介

• Hexagon Safety & Infrastructure（Sweden）
• Tyler Technologies（USA）
• CentralSquare Technologies（USA）
• Priority Dispatch Corporation（USA）
• Frequentis（Austria）
• NEC Corporation（Japan）
• Hytera Communications（China）
• Everbridge（USA）
• Zicom SaaS（India）
• Tritech Software Systems（USA）

結論和建議

Global Computer Aided Dispatch Market size was valued at USD 2.5 billion in 2023 and is poised to grow from USD 2.78 billion in 2024 to USD 6.55 billion by 2032, growing at a CAGR of 11.3% during the forecast period (2025-2032).

The global computer-aided dispatch (CAD) market is driven by the escalating demand for efficient emergency response systems due to urbanization and increased population density. The complexity of handling incidents such as natural disasters and medical emergencies necessitates real-time communication and optimized resource allocation among government agencies and emergency services. CAD systems leverage geospatial data and real-time information to enhance situational awareness and facilitate the effective coordination of emergency responders. The integration of AI and predictive analytics is transforming these systems from mere dispatch tools to proactive solutions capable of forecasting incidents based on historical data and current conditions. This technological evolution significantly boosts efficiency in incident management, ensuring that resources are effectively positioned and response times are minimized, ultimately enhancing public safety.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Computer Aided Dispatch market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Computer Aided Dispatch Market Segments Analysis

Global Computer Aided Dispatch Market is segmented by Component, Application Area, Deployment Type, Organization Size, Vertical and region. Based on Component, the market is segmented into Solutions and Services. Based on Application Area, the market is segmented into Call Management, Dispatch Unit Management, Reporting and Analysis and Others. Based on Deployment Type, the market is segmented into On-Premises and Cloud. Based on Organization Size, the market is segmented into Large Enterprises and Small and Medium-Sized Enterprises. Based on Vertical, the market is segmented into Government, Transportation, Utilities and Healthcare and Life Sciences. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Computer Aided Dispatch Market

The increasing demand for AI-driven emergency response systems significantly propels the growth of the global computer-aided dispatch market. By leveraging artificial intelligence, these systems enhance real-time decision-making, enable predictive analysis, and automate dispatch processes, thereby reducing response times. Across the world, governments and public safety organizations are increasingly incorporating AI-powered computer-aided dispatch technologies to improve efficiency, boost situational awareness, and optimize resource allocation. As more agencies recognize the advantages of utilizing advanced technology in emergency response, the implementation of AI-based dispatch systems is set to rise, further solidifying their importance in public safety operations.

Restraints in the Global Computer Aided Dispatch Market

The Global Computer Aided Dispatch market faces significant restraints due to the continual need for upgrades, cybersecurity enhancements, and hardware maintenance post-implementation. These ongoing expenses can be particularly burdensome for smaller agencies and regions that are still developing. Financial constraints often result in postponed updates, ultimately compromising the efficiency and effectiveness of computer aided dispatch systems in emergency response scenarios. Consequently, the performance and reliability of these solutions may diminish over time, as agencies struggle to keep pace with technological advancements and necessary maintenance, thereby hindering their overall operational capabilities in urgent situations.

Market Trends of the Global Computer Aided Dispatch Market

The Global Computer Aided Dispatch (CAD) market is witnessing a transformative trend driven by advancements in artificial intelligence (AI), revolutionizing traditional emergency response frameworks. AI empowers CAD systems by automating decision-making processes and significantly improving situational awareness and response efficiency. Unlike conventional systems reliant on manual data entry and operator judgment-often causing delays in emergency response-AI-enhanced platforms leverage machine learning and natural language processing (NLP) to streamline operations. These intelligent solutions can automatically classify emergency calls, recognize patterns, and recommend optimal response strategies, thereby enhancing critical response time and operational efficacy in emergency situations, positioning the CAD market for substantial growth.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Case Studies
• Technology Analysis

Global Computer Aided Dispatch Market Size by Component & CAGR (2025-2032)

• Market Overview
• Solutions
  • Solution Modules
  • Primary Interface with NCIC and RMS
  • Mobile Data Terminal and Mobile Mapping
  • Automatic Vehicle Location and GIS Interface
  • Public Awareness Message
• Services
  • Implementation
  • Training and Education
  • Support and Maintenance

Global Computer Aided Dispatch Market Size by Application Area & CAGR (2025-2032)

• Market Overview
• Call Management
• Dispatch Unit Management
• Reporting and Analysis
• Others

Global Computer Aided Dispatch Market Size by Deployment Type & CAGR (2025-2032)

• Market Overview
• On-Premises
• Cloud

Global Computer Aided Dispatch Market Size by Organization Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• Small and Medium-Sized Enterprises

Global Computer Aided Dispatch Market Size by Vertical & CAGR (2025-2032)

• Market Overview
• Government
• Transportation
• Utilities
• Healthcare and Life Sciences

Global Computer Aided Dispatch Market Size & CAGR (2025-2032)

• North America (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • US
  • Canada
• Europe (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Hexagon Safety & Infrastructure (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tyler Technologies (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CentralSquare Technologies (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Priority Dispatch Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Frequentis (Austria)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NEC Corporation (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hytera Communications (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Everbridge (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Zicom SaaS (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tritech Software Systems (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations