視訊服務:不斷變化的需求
市場調查報告書
商品編碼
1332730

視訊服務:不斷變化的需求

Video Services: Shifting Demand

出版日期: | 出版商: Parks Associates | 英文 | 商品交期: 最快1-2個工作天內

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簡介目錄

本報告調查了傳統付費電視、串流電視和OTT 服務的市場,並提供了市場定義和概述、按服務類型和商業模式劃分的使用狀況、每種服務的訂閱趨勢以及訂閱者數量。我們總結了趨勢、註銷用戶數趨勢、新服務功能及持續激勵分析等。

目錄

調查方法/定義

付費電視的定義與分類

視訊服務生態系

重要術語和定義

執行摘要

  • 付費電視和 OTT 服務訂閱趨勢
  • 付費電視實施狀況:依服務類型分類
  • OTT 服務合約數量
  • 視訊服務支出:傳統付費電視與 SVOD 服務
  • OTT 服務使用狀況:依業務模式劃分
  • OTT 用戶流失
  • OTT 流失觸發器
  • OTT 服務的保留選項

大局:付費電視和串流媒體

  • 傳統視訊服務和OTT視訊服務的普及
  • 付費電視和 OTT 服務訂閱趨勢
  • 付費電視和 OTT 服務的訂閱組合
  • 視訊服務支出:傳統付費電視與 SVOD 服務

付費電視:從傳統電視到串流電視

  • 付費電視實施狀況:依服務類型分類
  • 細分市場:付費電視訂戶、有線電視用戶、有線電視用戶
  • 最後訂閱付費電視服務
  • 傳統付費電視服務供應商的市佔率與去年相比
  • 整體 vMVPD 服務實施
  • 串流電視服務採用率:與去年同期相比比較
  • 付費電視訂戶透過機上盒存取串流服務
  • 有意改變付費廣播服務
  • 為何從傳統電視服務切換到串流電視服務?
  • 為何從串流媒體轉向傳統付費電視服務?
  • 選擇新家庭網路供應商時的關鍵因素

付費電視:新功能的價值

  • 您的電視服務供應商提供與接收的功能
  • 付費電視服務功能和平台可近性的重要性
  • 新興付費電視服務的吸引力:家庭控制與互動功能

串流影片:商業模式與訂閱通行證

  • 過去 30 天內 OTT 服務的使用狀態:依業務模式劃分
  • 使用 OTT 商業模式:按付費電視集團
  • 過去 30 天內曾使用廣告為基礎的 OTT 服務
  • 過去 30 天內使用 OTT 交易服務的情況
  • OTT 服務訂閱數量
  • OTT 服務的平均訂閱數量
  • OTT 服務的平均訂閱數量:以付費電視群組劃分
  • 訂閱方式(2022 年第 3 季):依服務類型
  • 如何訂閱 OTT 服務
  • 訂閱方式:依服務類型
  • 十大 OTT 服務訂閱方式

SVOD 市場領導者:採用率與用□□戶群

  • OTT 服務訂閱:3 家主要 OTT 公司與其他 OTT 公司
  • OTT 視訊服務的使用:依母公司劃分
  • 主要 OTT 訂閱服務介紹
  • 高級網路 OTT 訂閱
  • 訂閱其他串流服務
  • 整個體育 OTT 服務訂閱
  • 體育 OTT 服務人群
  • 健身 OTT 服務人群
  • 主要 OTT 訂閱:按年齡組細分
  • 主要 OTT 訂閱:性別細分
  • 主要 OTT 訂閱:依家庭兒童細分
  • 主要 OTT 訂閱:依家庭收入細分

OTT訂閱期

  • 主要和優質 OTT 服務的平均訂閱時長
  • 其他 OTT 服務的平均訂閱時長
  • 體育 OTT 服務的平均訂閱週期
  • 健身 OTT 服務的平均訂閱時長

NPS 基準測試:依部門/服務

  • NPS(淨推薦值):按行業劃分的趨勢
  • 傳統付費電視服務供應商的 NPS
  • vMVPD 服務的 NPS
  • OTT 服務的 NPS
  • 對付費電視服務的看法:傳統付費電視與串流付費電視
  • 對目前付費電視服務的高度滿意度:傳統付費電視與串流媒體付費電視
  • 付費電視內容偏好:傳統付費電視與串流付費電視

OTT 取消

  • OTT 用戶取消
  • vMVPD 服務:OTT 服務取消訂閱者佔目前訂閱者基數的百分比
  • 取消訂閱者佔目前訂閱者基數的百分比
  • OTT 和串流電視訂閱行為
  • 串流電視訂閱者的 OTT 和串流電視訂閱行為
  • 與通訊服務捆綁在一起的串流服務的價值
  • OTT 取消觸發
  • OTT 取消觸發器:vMVPD 和所有 OTT 服務
  • OTT 服務維護激勵
  • OTT 服務保留誘因:vMVPD 與所有 OTT 服務的比較

附錄

簡介目錄

This research provides a comprehensive view of the traditional pay-TV, streaming TV, and OTT services market across subscription, ad-based, and transactional business models. It details shifting consumer preferences, with historical trending data on adoption, satisfaction, and churn for pay-TV and OTT services. It details top causes of service churn and consumer receptivity to new service features and retention incentives.

ANALYST INSIGHT:

"Services must improve the consumer experience and content options in order to retain customers. Without writers creating high-quality scripted content, an increase in customer attrition is expected in the near term." - Sarah Lee, Research Analyst, Parks Associates.

Table of Contents

Survey Methodology and Definitions

Pay-TV Definitions and Categorization

Video Services Ecosystem

Key Terms and Definitions

Executive Summary

  • Pay-TV & OTT Service Subscription Trend
  • Pay-TV Adoption by Service Type
  • Number of OTT Service Subscriptions
  • Spending on Video Services: Traditional Pay TV vs. SVOD Services
  • OTT Service Use by Business Model
  • OTT Subscriber Churn
  • OTT Churn Triggers
  • OTT Service Retention Options

The Big Picture: Pay-TV vs. Streaming

  • Penetration of Traditional vs. OTT Video Services
  • Pay-TV & OTT Service Subscription Trend
  • Pay-TV and OTT Service Subscription Mix
  • Spending on Video Services: Traditional Pay TV vs. SVOD Services

Pay-TV: From Traditional to Streaming TV

  • Pay-TV Adoption by Service Type
  • Market Segments: Pay-TV Subscribers, Cord Cutters, and Cord Nevers
  • Last Subscription to Pay-TV Service
  • Traditional Pay-TV Service Provider Market Share, YoY
  • Overall vMVPD Service Adoption
  • Streaming TV Service Adoption, YoY
  • Pay TV Subscriber Access to Streaming Services via Set-top Box
  • Intention to Make Changes to Pay-TV Service
  • Reasons for Switching from a Traditional to Streaming TV Service
  • Reasons for Switching from a Streaming to a Traditional Pay-TV Service
  • Important Factors of Selecting New Home Internet Provider

Pay TV: Value of New Features

  • Features Offered and Received From TV Service Provider
  • Importance of Pay-TV Service Features & Platform Accessibility
  • Appeal of Emerging Pay-TV Service Features: Home Control & Interactivity

Streaming Video: Business Models and Subscription Path

  • OTT Service Use in Prior 30 Days, by Business Model
  • OTT Business Model Use by Pay-TV Groups
  • Use of Ad-Based OTT Services in Prior 30 Days
  • Use of Transactional OTT Services in Prior 30 Days
  • Number of OTT Service Subscriptions
  • Average Number of OTT Service Subscriptions
  • Average Number of OTT Service Subscriptions by Pay-TV Groups
  • Method of Subscribing by Service Type Q3 2022
  • Method of Subscribing to OTT Services
  • Method of Subscribing by Service Type
  • Method of Subscribing to Top 10 OTT Services

SVOD Market Leaders: Adoption & User Base

  • OTT Service Subscription: Big 3 OTT vs. Non Big 3 OTT
  • OTT Video Service Use by Parent Companies
  • Major OTT Subscription Service Adoption
  • Premium Network OTT Subscriptions
  • Additional Streaming Service Subscriptions
  • Additional Streaming Service Subscriptions, Cont'd
  • Sports OTT Service Subscriptions Overall
  • Sports OTT Service Penetration
  • Fitness OTT Service Penetration
  • Age Breakdown by Major OTT Subscription
  • Gender Breakdown by Major OTT Subscription
  • Children at Home Breakdown by Major OTT Subscription
  • Household Income Breakdown by Major OTT Subscription

OTT Subscription Duration

  • Average Subscription Duration of Major and Premium OTT Services
  • Average Subscription Duration of Other OTT Services
  • Average Subscription Duration of Sports OTT Services
  • Average Subscription Duration of Fitness OTT Services

NPS Benchmarking by Sector and Services

  • Net Promoter Scores by Sector - Trending (2019-2023)
  • Traditional Pay-TV Service Provider NPS
  • vMVPD Service NPS
  • Net Promoter Score of OTT Services
  • Pay-TV Service Sentiment: Legacy vs. Streaming Pay TV
  • High Satisfaction with Current Pay-TV Service: Legacy vs. Streaming Pay TV
  • Pay-TV Content Preferences: Legacy vs. Streaming Pay TV

OTT Churn

  • OTT Subscriber Churn
  • vMVPD Services: Subscribers Cancelling OTT Service as a % of Current Subscriber Base
  • Subscribers Cancelling Service as a % of Current Subscriber Base
  • OTT and Streaming TV Subscription Behaviors
  • OTT and Streaming TV Subscription Behaviors, by Streaming TV Subscribers
  • Value of Streaming Services Bundled with Communication Services
  • OTT Churn Triggers
  • OTT Churn Triggers: vMVPDs vs. all OTT Services
  • OTT Service Retention Incentives
  • OTT Service Retention Incentives: vMVPD vs All OTT Services

Appendix