2023-2030 年醫療保健市場中的全球機器人流程自動化 (RPA)

預計在預測期內（2023-2030 年），全球醫療保健市場機器人處理自動化將以 25.0% 的CAGR成長。政府和私人組織對醫療保健的投資不斷增加、人工智慧/機器學習等先進技術的採用、醫療保健行業對營運效率日益成長的需求以及可支配收入的增加推動了醫療保健市場對 RPA 的需求。 RPA 技術利用軟體自動執行重複性和基於規則的任務，包括跨各種系統的資料操作和整合。它為醫療保健組織提供了一個提高營運效率、降低成本、提高品質和合規標準的機會，進而有助於改善患者的治療結果和滿意度。

細分市場前景

醫療保健市場的全球機器人處理自動化按應用程式和最終用戶進行細分。根據應用程式，市場細分為索賠管理、工作流程管理、臨床文件、收入週期管理、計費和合規管理以及預約安排。根據最終用戶，市場細分為醫院、診所、藥房、保險公司以及 BPO 和臨床研究組織等其他應用程式。預計保險業將在全球 RPA 市場中佔據相當大的佔有率。在保險業，RPA 軟體用於自動化管理任務，例如索賠處理、自動化保單管理，例如更新客戶資訊、產生續約通知和處理付款。除此之外，它還用於自動化核保流程、監管合規性以及偵測欺詐性索賠和交易。除了對 RPA 行業不斷成長的投資之外。例如，2023 年 6 月，Quandri 宣佈在 A 輪融資中籌集了 850 萬美元，旨在為保險經紀人和機構帶來流程自動化。

預計醫院細分市場將在全球醫療保健市場機器人處理自動化中佔據相當大的佔有率。

目錄

第 1 章：報告摘要

• 目前行業分析及成長潛力展望
• 研究方法和工具
• 市場區隔
  • 按細分
  • 按地區

第 2 章：市場概述與見解

• 報告範圍
• 分析師見解和當前市場趨勢
  • 主要發現
  • 建議
  • 結論

第 3 章：競爭格局

• 主要公司分析
• NICE Ltd.
  • 概述
  • 財務分析
  • SWOT分析
  • 最近的發展
• Pegasystems Inc.
  • 概述
  • 財務分析
  • SWOT分析
  • 最近的發展
• UiPath Inc.
  • 概述
  • 財務分析
  • SWOT分析
  • 最近的發展
• WorkFusion Inc.
  • 概述
  • 財務分析
  • SWOT分析
  • 最近的發展
• 關鍵策略分析

第 4 章：市場細分

• 全球醫療保健市場機器人流程自動化的應用
  • 理賠管理
  • 工作流程管理
  • 臨床文件
  • 收入周期管理
  • 計費和合規管理
  • 預約安排
• 最終用戶在醫療保健市場的全球機器人流程自動化
  • 醫院
  • 診所
  • 藥局
  • 保險公司
  • 其他（BPO、臨床研究組織 (CRO)）

第 5 章：區域分析

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 英國
  • 德國
  • 義大利
  • 西班牙
  • 法國
  • 歐洲其他地區
• 亞太
  • 中國
  • 印度
  • 日本
  • 韓國
  • 亞太其他地區
• 世界其他地區

第 6 章：公司簡介

• airSlate Inc.
• Appian Corp.
• Automation Anywhere Inc.
• AutomationEdge Technologies Pvt. Ltd.
• Blue Prism Limited (subsidery of SS&C Technologies)
• Broad Air Conditioning Co., Ltd.
• EdgeVerve Systems Ltd.
• Fortra, LLC
• Genpact Ltd.
• Infosys Ltd.
• International Business Machines Corp. (IBM)
• Kofax Software Inc.
• Laiye Technology
• NTT DATA Corp.
• Roboyo Group Ltd.
• Baker Tilly International Ltd.

Title: Global Robotic Process Automation (RPA) for Healthcare Market Size, Share, and Trends Analysis Report by Application (Claims Management, Workflow Management, Clinical Documentation, Revenue Cycle Management, Billing and Compliance Management, and Appointment Scheduling), and by End-User (Hospitals, Clinics, Pharmacies, Insurance companies and Others)Forecast Period (2023-2030).

The global robotic processing automation for healthcare market is anticipated to grow at a CAGR of 25.0% during the Forecast Period (2023-2030). Growing investments in healthcare from government and private organizations, adoption of advanced technologies such as AI/ML, the growing need for operational efficiency in the healthcare industry, and increasing disposable income drive demand for RPA for the healthcare market. RPA technology utilizes software to automate repetitive and rule-based tasks, including data manipulation and integration across various systems. It presents an opportunity for healthcare organizations to enhance operational efficiency, reduce costs, elevate quality and compliance standards, and, in turn, contribute to improved patient outcomes and satisfaction.

Segmental Outlook

The global robotic processing automation for the healthcare market is segmented by application and end-user. Based on the application, the market is sub-segmented into claims management, workflow management, clinical documentation, revenue cycle management, billing and compliance management, and appointment scheduling. Based on the end-user, the market is sub-segmented into hospitals, clinics, pharmacies, insurance companies, and other applications such as BPOs and clinical research organizations. The insurance industry is expected to hold a considerable share in the global RPA market. In the insurance industry, RPA software is used for automating administrative tasks such as claim processing, automating the management of policies, such as updating customer information, generating renewal notices, and handling payments. Apart from this, it is also used to automate the underwriting process, and regulatory compliance and detect fraudulent claims and transactions. Apart from these growing investments in the RPA industry. For instance, In June 2023, Quandri announced it raised $8.5 million in Series A funding to bring process automation to insurance brokers and agencies.

The Hospitals Sub-Segment is Anticipated to Hold a Considerable Share of the Global robotic processing automation for the healthcare Market.

The global hospital industry has seen significant growth in recent years owing to factors such as the rising prevalence of chronic diseases, increasing disposable income and affordability of healthcare treatments globally, growing healthcare awareness among the population, technological advancements in healthcare treatments which are helping to reduce treatment costs and growing government support in terms of policies and infrastructure investments primarily after COVID-19. With growth in the sector, the government and private organizations are also looking to reduce operational costs to make treatments more affordable by using solutions such as robotic processing automation. In hospitals, RPA can be used to automate tasks such as appointment scheduling, streamlining data management, claims management, billing, and payments management. By automating repeated tasks hospitals can improve operational efficiency and accuracy, improve patient experience and treatment quality, eliminate human error, which is also a serious problem in healthcare, and improve employee satisfaction. Considering the wide range of applications and advantages of RPA in healthcare, hospitals are introducing RPA software in their operations and also benefiting from it. For instance, In July 2023, Singapore General Hospital was reported to have 52,500 man-hours and gained over $1.8 million in productivity since the implementation of robotic processing automation technologies. The company has implemented 36 RPA use cases since 2020 with the most recent being patient-reported outcome measures collection at the SGH Physiotherapy Department. According to the Singapore General Hospital, The Physiotherapy Department is working on a new system to improve the response rate of patient-reported outcome measures (PROMs) from 25% to 50%. This system will use robotic process automation (RPA) to translate PROMs into other local languages, making them more accessible to patients.

Regional Outlook

The global robotic processing automation for healthcare market is further segmented based on geography including North America (the US, and Canada), Europe (UK, Italy, Spain, Germany, France, and the Rest of Europe), Asia-Pacific (India, China, Japan, South Korea, and Rest of Asia), and the Rest of the World (the Middle East & Africa, and Latin America). Among these, The European healthcare sector is growing significantly due to growing disposable income and access to healthcare services. Growing government spending in healthcare is driving growth for the regional healthcare industry.

The North American region is Expected to Grow significantly in the Global robotic processing automation market for healthcare Market.

North America is anticipated to hold a prominent share in RPA for healthcare due to factors such as the increasing aging population, increasing health insurance premiums, and significant presence of RPA software market players in the region such as Baker Tilly, Tangentia Inc., and increasing healthcare infrastructure. According to National Health Expenditures 2021 of the US, U.S. healthcare spending grew 2.7 percent in 2021, reaching $4.3 trillion or $12,914 per person. The total share of health spending in the country's GDP was 18.3%. Hospital care spending accounted for 31.0%, which was the highest followed by Physician and Clinical Services (20.0%). Private health insurance spending increased by 5.8% in 2021 to $2.1 trillion. Growing end-user industries in the region are driving market growth for the regional RPA healthcare market.

Market Players Outlook

The major companies serving the global robotic process automation (RPA) market for the healthcare market include: UiPath Inc., NICE Ltd., Pegasystems Inc. WorkFusion Inc. among others. Companies are adopting strategies such as offering AI/ML-based products, mergers, and acquisitions. For instance, in August 2022, UiPath acquired Re:infer, a startup that specializes in using natural language processing (NLP) to transform unstructured text-based data from documents and emails into structured data. By combining Re:infer with UiPath's existing solutions, companies will be able to automate personalized responses to customer emails.

The Report Covers:

• Market value data analysis of 2022 and forecast to 2030.
• Annualized market revenues ($ million) for each market segment.
• Country-wise analysis of major geographical regions.
• Key companies operating in the global robotic process automation (RPA) market for the healthcare market. Based on the availability of data, information related to new product launches, and relevant news is also available in the report.
• Analysis of business strategies by identifying the key market segments positioned for strong growth in the future.
• Analysis of market-entry and market expansion strategies.
• Competitive strategies by identifying 'who-stands-where' in the market.

Table of Contents

1. Report Summary

• Current Industry Analysis and Growth Potential Outlook
• 1.1. Research Methods and Tools
• 1.2. Market Breakdown
  • 1.2.1. By Segments
  • 1.2.2. By Region

2. Market Overview and Insights

• 2.1. Scope of the Report
• 2.2. Analyst Insight & Current Market Trends
  • 2.2.1. Key Findings
  • 2.2.2. Recommendations
  • 2.2.3. Conclusion

3. Competitive Landscape

• 3.1. Key Company Analysis
• 3.2. NICE Ltd.
  • 3.2.1. Overview
  • 3.2.2. Financial Analysis
  • 3.2.3. SWOT Analysis
  • 3.2.4. Recent Developments
• 3.3. Pegasystems Inc.
  • 3.3.1. Overview
  • 3.3.2. Financial Analysis
  • 3.3.3. SWOT Analysis
  • 3.3.4. Recent Developments
• 3.4. UiPath Inc.
  • 3.4.1. Overview
  • 3.4.2. Financial Analysis
  • 3.4.3. SWOT Analysis
  • 3.4.4. Recent Developments
• 3.5. WorkFusion Inc.
  • 3.5.1. Overview
  • 3.5.2. Financial Analysis
  • 3.5.3. SWOT Analysis
  • 3.5.4. Recent Developments
• 3.6. Key Strategy Analysis

4. Market Segmentation

• 4.1. Global Robotic Process Automation in Healthcare Market by Application
  • 4.1.1. Claims Management
  • 4.1.2. Workflow Management
  • 4.1.3. Clinical Documentation
  • 4.1.4. Revenue Cycle Management
  • 4.1.5. Billing and Compliance Management
  • 4.1.6. Appointment Scheduling
• 4.2. Global Robotic Process Automation in Healthcare Market by End-User
  • 4.2.1. Hospitals
  • 4.2.2. Clinics
  • 4.2.3. Pharmacies
  • 4.2.4. Insurance companies
  • 4.2.5. Other (BPOs, Clinical Research Organizations (CROs))

5. Regional Analysis

• 5.1. North America
  • 5.1.1. United States
  • 5.1.2. Canada
• 5.2. Europe
  • 5.2.1. UK
  • 5.2.2. Germany
  • 5.2.3. Italy
  • 5.2.4. Spain
  • 5.2.5. France
  • 5.2.6. Rest of Europe
• 5.3. Asia-Pacific
  • 5.3.1. China
  • 5.3.2. India
  • 5.3.3. Japan
  • 5.3.4. South Korea
  • 5.3.5. Rest of Asia-Pacific
• 5.4. Rest of the World

6. Company Profiles

• 6.1. airSlate Inc.
• 6.2. Appian Corp.
• 6.3. Automation Anywhere Inc.
• 6.4. AutomationEdge Technologies Pvt. Ltd.
• 6.5. Blue Prism Limited (subsidery of SS&C Technologies)
• 6.6. Broad Air Conditioning Co., Ltd.
• 6.7. EdgeVerve Systems Ltd.
• 6.8. Fortra, LLC
• 6.9. Genpact Ltd.
• 6.10. Infosys Ltd.
• 6.11. International Business Machines Corp. (IBM)
• 6.12. Kofax Software Inc.
• 6.13. Laiye Technology
• 6.14. NTT DATA Corp.
• 6.15. Roboyo Group Ltd.
• 6.16. Baker Tilly International Ltd.

LIST OF TABLES

• 1. GLOBAL RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MILLION)
• 2. GLOBAL RPA IN HEALTHCARE FOR CLAIMS MANAGEMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 3. GLOBAL RPA IN HEALTHCARE FOR WORKFLOW MANAGEMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 4. GLOBAL RPA IN HEALTHCARE FOR CLINICAL DOCUMENTATION MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 5. GLOBAL RPA IN HEALTHCARE FOR BILLING AND INVOICING MANAGEMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 6. GLOBAL RPA IN HEALTHCARE FOR REVENUE CYCLE MANAGEMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 7. GLOBAL RPA IN HEALTHCARE FOR BILLING AND COMPLIANCE MANAGEMENT MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 8. GLOBAL RPA IN HEALTHCARE FOR APPOINTMENT SCHEDULING MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 9. GLOBAL RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY END-USER, 2022-2030 ($ MILLION)
• 10. GLOBAL RPA IN HEALTHCARE FOR HOSPITALS MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 11. GLOBAL RPA IN HEALTHCARE FOR CLINICS MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 12. GLOBAL RPA IN HEALTHCARE FOR PHARMACIES MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 13. GLOBAL RPA IN HEALTHCARE FOR INSURANCE COMPANIES MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 14. GLOBAL RPA IN HEALTHCARE FOR OTHER SECTORS MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 15. GLOBAL RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY REGION, 2022-2030 ($ MILLION)
• 16. NORTH AMERICAN RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)
• 17. NORTH AMERICAN RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MILLION)
• 18. NORTH AMERICAN RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY END-USER, 2022-2030 ($ MILLION)
• 19. EUROPEAN RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)
• 20. EUROPEAN RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MILLION)
• 21. EUROPEAN RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY END-USER, 2022-2030 ($ MILLION)
• 22. ASIA-PACIFIC RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)
• 23. ASIA-PACIFIC RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MILLION)
• 24. ASIA-PACIFIC RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY END-USER, 2022-2030 ($ MILLION)
• 25. REST OF THE WORLD RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY COUNTRY, 2022-2030 ($ MILLION)
• 26. REST OF THE WORLD RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MILLION)
• 27. REST OF THE WORLD RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY END-USER, 2022-2030 ($ MILLION)
• 28. REST OF THE WORLD RPA IN HEALTHCARE MARKET RESEARCH AND ANALYSIS BY APPLICATION, 2022-2030 ($ MILLION)

LIST OF FIGURES

• 1. GLOBAL RPA IN HEALTHCARE MARKET SHARE BY APPLICATION, 2022 VS 2030 (%)
• 2. GLOBAL RPA IN HEALTHCARE FOR CLAIMS MANAGEMENT MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 3. GLOBAL RPA IN HEALTHCARE FOR WORKFLOW MANAGEMENT MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 4. GLOBAL RPA IN HEALTHCARE FOR CLINICAL DOCUMENTATION MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 5. GLOBAL RPA IN HEALTHCARE FOR BILLING AND INVOICING MANAGEMENT MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 6. GLOBAL RPA IN HEALTHCARE FOR REVENUE CYCLE MANAGEMENT MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 7. GLOBAL RPA IN HEALTHCARE FOR BILLING AND COMPLIANCE MANAGEMENT MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 8. GLOBAL RPA IN HEALTHCARE FOR APPOINTMENT SCHEDULING MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 9. GLOBAL RPA IN HEALTHCARE MARKET SHARE BY END-USER, 2022 VS 2030 (%)
• 10. GLOBAL RPA IN HEALTHCARE FOR HOSPITALS MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 11. GLOBAL RPA IN HEALTHCARE FOR CLINICS MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 12. GLOBAL RPA IN HEALTHCARE FOR PHARMACIES MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 13. GLOBAL RPA IN HEALTHCARE FOR INSURANCE COMPANIES MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 14. GLOBAL RPA IN HEALTHCARE FOR OTHER INDUSTRIES MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 15. GLOBAL RPA IN HEALTHCARE MARKET SHARE BY REGION, 2022 VS 2030 (%)
• 16. US RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 17. CANADA RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 18. UK RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 19. FRANCE RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 20. GERMANY RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 21. ITALY RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 22. SPAIN RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 23. REST OF EUROPE RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 24. INDIA RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 25. CHINA RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 26. JAPAN RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 27. SOUTH KOREA RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 28. REST OF ASIA-PACIFIC RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)
• 29. REST OF THE WORLD RPA IN HEALTHCARE MARKET SIZE, 2022-2030 ($ MILLION)