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市場調查報告書
商品編碼
1780266

專用交換機(PBX)的全球市場,類別,各解決方案,不同企業規模,各產業,各地區,機會,預測,2018年~2032年

Global Private Branch Exchange (PBX) Market Assessment, By Type, By Solution, By Enterprise Size, By Industry, By Region, Opportunities and Forecast, 2018-2032F

出版日期: | 出版商: Markets & Data | 英文 239 Pages | 商品交期: 3-5個工作天內

價格

全球專用交換器 (PBX) 市場預計將從 2024 年的 150.7 億美元成長到 2032 年的 234.4 億美元,2025 年至 2032 年的複合年增長率為 5.68%。全球專用交換機 (PBX) 市場正經歷持續成長,這得益於對無縫通訊、遠端辦公和統一通訊平台日益增長的需求。從傳統的本地部署系統轉向基於雲端和混合的 PBX 解決方案的轉變正在重塑全球企業的通訊基礎設施。

隨著企業跨地域擴張並採用混合勞動力模式,對敏捷、彈性且功能豐富的 PBX 解決方案(尤其是基於雲端的混合 PBX 解決方案)的需求呈指數級增長。這些解決方案將語音、視訊、訊息和協作功能整合到單一平台,使企業能夠增強內部溝通、降低營運成本並改善客戶支援。此外,人工智慧、自動呼叫流和即時轉錄功能的整合正在將 PBX 的功能從基本電話解決方案擴展為策略通訊中心。企業越來越多地採用統一通訊即服務 (UCaaS) 來提高營運效率和跨裝置移動性。同時,中小企業和政府機構正在著手數位轉型計劃,推動對可擴展託管 PBX 解決方案的需求。隨著通訊日益轉向雲端優先、以人工智慧為中心的世界,PBX 市場有望實現長期成長。在 IT、醫療保健、教育和酒店等行業需求不斷增長的推動下,全球 PBX 市場正在成為數位化工作場所基礎設施的重要組成部分。

目錄

第1章 計劃的範圍和定義

第2章 調查手法

第3章 美國的關稅的影響

第4章 摘要整理

第5章 顧客的迴響

  • 受訪者的人口統計
  • 品牌認知度
  • 決定是否購買時考慮的要素
  • 購買後面臨的課題

第6章 全球專用交換機(PBX)市場展望,2018年~2032年

  • 市場規模分析與預測
    • 各金額
  • 市場佔有率分析與預測
    • 類別
      • 內部部署PBX
      • 雲端基礎(託管PBX)
      • 混合(傳統+VoIP)
    • 各解決方案
      • 設備
      • 軟體
      • 服務
    • 不同企業規模
      • 小規模辦公室(員工1~9名)
      • 中小企業(員工10~99名)
      • 中規模企業(員工100~499名)
      • 大企業(員工500~999名)
      • 大規模企業(員工1,000人以上)
    • 各產業
      • 財政
      • 製造和資源
      • 發送服務
      • 服務
      • 公共部門
      • 基礎設施
    • 各地區
      • 北美
      • 歐洲
      • 亞太地區
      • 南美
      • 中東及非洲
    • 各企業市場佔有率分析(前五名公司以及其他- 各金額,2024年)
  • 2024年市場地圖分析
    • 類別
    • 各解決方案
    • 不同企業規模
    • 各產業
    • 各地區

第7章 北美的專用交換機(PBX)市場展望,2018年~2032年

  • 市場規模分析與預測
    • 各金額
  • 市場佔有率分析與預測
    • 類別
      • 內部部署PBX
      • 雲端基礎(託管PBX)
      • 混合(傳統+VoIP)
    • 各解決方案
      • 設備
      • 軟體
      • 服務
    • 不同企業規模
      • 小規模辦公室(員工1~9名)
      • 中小企業(員工10~99名)
      • 中規模企業(員工100~499名)
      • 大企業(員工500~999名)
      • 大規模企業(員工1,000人以上)
    • 各產業
      • 財政
      • 製造和資源
      • 發送服務
      • 服務
      • 公共部門
      • 基礎設施
    • 各國
      • 美國
      • 加拿大
      • 墨西哥
  • 各國市場評估
    • 美國的專用交換機(PBX)市場展望,2018年~2032年
      • 市場規模分析與預測
      • 市場佔有率分析與預測

所有部門市場均涵蓋所有地區和國家。

第8章 歐洲的專用交換機(PBX)市場展望,2018年~2032年

  • 德國
  • 法國
  • 義大利
  • 英國
  • 俄羅斯
  • 荷蘭
  • 西班牙
  • 土耳其
  • 波蘭

第9章 亞太地區的專用交換機(PBX)市場展望,2018年~2032年

  • 印度
  • 中國
  • 日本
  • 澳洲
  • 越南
  • 韓國
  • 印尼
  • 菲律賓

第10章 南美的專用交換機(PBX)市場展望,2018年~2032年

  • 巴西
  • 阿根廷

第11章 中東·非洲的專用交換機(PBX)市場展望,2018年~2032年

  • 沙烏地阿拉伯
  • 阿拉伯聯合大公國
  • 南非

第12章 波特的五力分析

第13章 大環境分析

第14章 市場動態

  • 推動市場要素
  • 市場課題

第15章 市場趨勢與發展

第16章 案例研究

第17章 競爭情形

  • 前五名市場領導公司的競爭矩陣
  • 前五名企業的SWOT分析
  • 前10名市場主要企業的形勢
    • 3CX, Inc.
      • 公司概要
      • 主要經營團隊
      • 所提供主要產品/服務
      • 主要財務狀況(報告時刻)
      • 主要市場的著重和地理存在感
      • 最近的趨勢/合作/夥伴關係/合併和收購
    • RingCentral, Inc.
    • Vonage America, LLC
    • 8x8, Inc.
    • Atlantech Online, Inc.
    • Cisco Systems, Inc.
    • G12 Communications LLC
    • Microsoft Corporation
    • Exotel Techcom Pvt. Ltd.
    • Mitel Networks Corp.

以上公司非基於市場佔有率排序,並且可能會根據研究過程中可用的信息而變化。

第18章 策略性建議

第19章 關於調查公司·免責聲明

Product Code: MX13812

Global private branch exchange (PBX) market is projected to witness a CAGR of 5.68% during the forecast period 2025-2032, growing from USD 15.07 billion in 2024 to USD 23.44 billion in 2032. The global private branch exchange (PBX) market is experiencing sustained growth, driven by the increasing demand for seamless communication, remote work enablement, and unified communication platforms. The transition from traditional on-premises systems to cloud-based and hybrid PBX solutions is reshaping the global enterprise communication infrastructure.

As companies expand their operations across geographies and adopt hybrid work patterns, there has been an exponential rise in demand for nimble, elastic, and feature-rich PBX solutions, particularly cloud-based and hybrid PBX solutions. Such solutions enable organizations to enhance internal communication, reduce operational costs, and improve customer support by consolidating voice, video, messaging, and collaboration features on a single platform. In addition, the integration of artificial intelligence, automated call flows, and live transcription features has expanded the functionality of PBX from a basic telephony solution to a strategic communications hub. Business organizations are increasingly adopting Unified Communications as a Service (UCaaS) to drive operational efficiency and mobility across devices. In addition, growing digital transformation initiatives in SMEs and the government also increase demand for scalable hosted PBX solutions. As communications shift increasingly towards a cloud-first, AI-centric trajectory, the PBX market is poised for long-term growth. With growing demand in sectors such as IT, healthcare, education, and hospitality, the global PBX market is becoming a significant enabler of digital workplace infrastructure.

Shift Toward Cloud-Based PBX and UCaaS Accelerated the Market

The global private branch exchange (PBX) market is undergoing a transformative shift, as businesses migrate their legacy systems to cloud-based PBX solutions and Unified Communications as a Service (UCaaS) from on-premises systems. The need for extended flexibility, scalability, remote accessibility, and cost-effectiveness inspires this change. The cloud-based PBX system eliminates the requirement for expensive hardware. It allows businesses to manage communication almost anywhere, making them ideal in the current era of hybrid and remote work. UCAAS platforms integrate voice, video, messaging, and collaboration tools in a single ecosystem, improving operational efficiency and customer interactions.

For instance, in February 2023, Ringsental, Inc. acquired the major property from Hopin, which included its program and session products. The acquisition expanded Ringsentral's video and hybrid event capabilities, strengthening its leadership in Cloud Communications Space. These developments underline the growing emphasis on intelligent, flexible, and region-specific solutions within the PBX ecosystem. As enterprises continue to prioritize agility, integration, and digital transformation, cloud-based PBX and UCAAS are expected to accelerate the adoption of these solutions. Sellers investing in innovation and regional adaptability will take a competitive advantage in addressing the developed needs of modern communication infrastructure.

Integration of Artificial Intelligence and Smart Features into PBX Systems Drives the Market Growth

Artificial Intelligence (AI) is being increasingly deployed in PBX systems to enhance performance in communication, process automation, and customer support. AI-powered functionality, such as real-time transcription, intelligent routing, predictive dialing, and sentiment analysis, is being integrated as standard features in modern PBX solutions. These technologies enable firms to accomplish tasks more efficiently, respond more quickly, and offer more tailored experiences. These attributes are most vital in sectors such as hospitality, healthcare, and enterprise services.

For example, Mitel Networks Corp. completed its purchase of Unify (formerly owned by Atos) in October 2023, further enriching its unified communications offerings. The purchase should enable Mitel to introduce artificial intelligence features into its PBX platforms even sooner, providing wiser, more dynamic communications solutions for more customers. These are just examples of a broader industry trend toward intelligent communications infrastructure. As businesses seek increasingly more innovative, data-led communications solutions, the integration of AI with PBX infrastructure is rapidly becoming a game-changer. The momentum will be taken up by the driver in this direction in the years ahead, as more demand is expected for adaptive, scalable, and automated communication climates.

Cloud-Based (Hosted PBX) Segment Dominates Global Private Branch Exchange Market Share

The cloud-hosted (hosted PBX) space now dominates the worldwide PBX industry due to its scalability, affordability, ease of deployment, and high compatibility with hybrid and remote work environments. Cloud-based hosted PBX platforms are subscription-based, unlike on-premises solutions, which require significant initial investments and ongoing maintenance. Such solutions are especially appealing to small- and medium-sized businesses (SMEs) looking for enterprise features without the on-site infrastructure complexity.

For example, in June 2024, Exotel Techcom Pvt. Ltd. introduced multilingual autonomous contact centers, further establishing the robustness of hosted PBX solutions. The centers automate communication across regional languages using cloud infrastructure, enabling businesses to streamline support and enhance customer experiences across diverse markets. As such, in July 2022, Vonage America, LLC was acquired by Ericsson for USD 6.2 billion in a strategic transaction that integrated Vonage's UCaaS and cloud communication APIs into Ericsson's global platform, reflecting the growing demand for hosted PBX and communication-as-a-service solutions among enterprises. The market segment continues to benefit from integration with CRMs, collaboration platforms, and AI features, making it a flexible and forward-looking option. Communications updates their communication environments; hosted PBX will continue to be the top choice deployment model, based on its flexibility, operational ease, and capacity to drive digital transformation initiatives in various industries.

North America Dominates the Private Branch Exchange Market Size

North America occupies the leading position in the world Private Branch Exchange (PBX) market, backed by the digital sophistication of the regional infrastructure, high cloud service penetration, and large-scale deployment of unified communication platforms. The U.S. and Canada experienced a significant increase in demand for cloud-based PBX systems, driven by the growing popularity of hybrid and remote workforces, as well as the increasing need for flexible and cost-effective business communication solutions. Businesses across various industries, including healthcare, finance, education, and retail, are upgrading from legacy telephony infrastructures to hosted and hybrid PBX models to enhance scalability, security, and operational efficiency. Furthermore, the presence of leading players such as Cisco Systems, Microsoft Corporation, and 8x8, Inc., plays a crucial role in driving innovation and product availability in this market.

For example, in April 2025, Cisco Systems, Inc. announced an AI-based update for its Webex Calling platform. The new version came with real-time transcription and intelligent call routing, mirroring the increasing need for innovative PBX features within enterprise communications. Such developments are symptomatic of North America's continued leadership in both the use and creation of PBX technologies, setting a high standard for other areas to emulate.

Impact of U.S. Tariffs on Global Private Branch Exchange (PBX) Market

United States tariffs on imported foreign telecommunication equipment from countries such as China have impacted the global PBX market by increasing the production and purchase costs of PBX system components, including VoIP equipment, switches, and routers. Tariffs have also prompted most suppliers to reassess their supply chain operations, ranging from relocating manufacturing to countries or regions exempt from tariffs to sourcing parts locally. Thus, the cost of PBX systems, particularly for on-premises and hybrid deployments, has increased for North American buyers, affecting price-sensitive segments such as SMEs. Uncertainty regarding tariff policies has also reduced investment plans of specific companies, partially suppressing short-term market growth. However, it has also prompted the emergence of cloud-based PBX services, which reduce dependence on hardware and are less vulnerable to import tariffs, thereby reducing the overall tariff impact to some extent.

Key Players Landscape and Outlook

The global Private Branch Exchange (PBX) market is fragmented, with a heterogeneous roster of incumbent telecommunications vendors and emerging unified communications companies competing for market share. A few of the most well-known vendors in the sector are Cisco Systems, Inc., Mitel Networks Corporation, 8x8, Inc., Microsoft Corporation, Sangoma Technologies Corporation, RingCentral, Inc., and Allbridge LLC, among others. The market relentlessly puts pressure on such operators to innovate, forge strategic alliances, and develop services to stay competitive in an ever-changing communications landscape.

For example, in April 2024, Allbridge LLC reaffirmed its backing for supporting PBX installations following the market withdrawal of NEC. The action is aimed directly at hospitality and senior-living markets where tailored PBX systems continue to be central to secure, localized communications. This action by Allbridge underscores the renewed importance of vertical-specific solutions in a market where cloud PBX is gaining popularity, while traditional and hybrid models continue to be essential.

In the coming years, the PBX market is expected to expand steadily due to the growing demand for cloud-based and hybrid PBX systems, particularly among remote workers and mid-market organizations. Customers should prioritize vendors with extensive deployment options, native AI capabilities, and extended support. Firms that invest in scalable, secure PBX solutions that adapt to changing users' needs will be in a competitive position. As the industry shifts towards AI and cloud, older systems are not outdated; they're being adapted to support newer infrastructure and maintain business continuity.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Impact of U.S. Tariffs

4. Executive Summary

5. Voice of Customers

  • 5.1. Respondent Demographics
  • 5.2. Brand Awareness
  • 5.3. Factors Considered in Purchase Decisions
  • 5.4. Challenges Faced Post Purchase

6. Global Private Branch Exchange (PBX) Market Outlook, 2018-2032F

  • 6.1. Market Size Analysis & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share Analysis & Forecast
    • 6.2.1. By Type
      • 6.2.1.1. On-premises PBX
      • 6.2.1.2. Cloud-Based (Hosted PBX)
      • 6.2.1.3. Hybrid (Traditional + VoIP)
    • 6.2.2. By Solution
      • 6.2.2.1. Devices
        • 6.2.2.1.1. Servers
        • 6.2.2.1.2. VoIP Gateways
        • 6.2.2.1.3. VoIP Phone Systems
      • 6.2.2.2. Software
      • 6.2.2.3. Services
        • 6.2.2.3.1. IP Telephony Services
        • 6.2.2.3.2. Unified Communication Services
        • 6.2.2.3.3. Technology Consulting
        • 6.2.2.3.4. Support and Maintenance
    • 6.2.3. By Enterprise Size
      • 6.2.3.1. Small Offices (1 to 9 employees)
      • 6.2.3.2. Small Enterprises (10 to 99 employees)
      • 6.2.3.3. Medium-sized Enterprises (100 to 499 employees)
      • 6.2.3.4. Large Enterprises (500 to 999 employees)
      • 6.2.3.5. Very Large Enterprises (1,000+ employees)
    • 6.2.4. By Industry
      • 6.2.4.1. Finance
        • 6.2.4.1.1. Banking
        • 6.2.4.1.2. Insurance
        • 6.2.4.1.3. Investment/Securities
      • 6.2.4.2. Manufacturing and Resources
        • 6.2.4.2.1. Discrete Manufacturing
        • 6.2.4.2.2. Process Manufacturing
        • 6.2.4.2.3. Resource Industries
        • 6.2.4.2.4. Agriculture
      • 6.2.4.3. Distribution Services
        • 6.2.4.3.1. Retail
        • 6.2.4.3.2. Wholesales
        • 6.2.4.3.3. Transportation / Logistics Services
        • 6.2.4.3.4. Warehousing and Storage
        • 6.2.4.3.5. Shipping
      • 6.2.4.4. Services
        • 6.2.4.4.1. IT/Professional Services
        • 6.2.4.4.2. Consumer and Personal Services
        • 6.2.4.4.3. Media, Entertainment and Publishing
        • 6.2.4.4.4. Travel and Hospitality
        • 6.2.4.4.5. Legal Services
      • 6.2.4.5. Public Sector
        • 6.2.4.5.1. Government (State/Central)
        • 6.2.4.5.2. Education
        • 6.2.4.5.3. Healthcare
        • 6.2.4.5.4. Aerospace and Defense
        • 6.2.4.5.5. Non-Profit
      • 6.2.4.6. Infrastructure
        • 6.2.4.6.1. Telecommunication
        • 6.2.4.6.2. Energy and Utilities
        • 6.2.4.6.3. Building and Construction
    • 6.2.5. By Region
      • 6.2.5.1. North America
      • 6.2.5.2. Europe
      • 6.2.5.3. Asia-Pacific
      • 6.2.5.4. South America
      • 6.2.5.5. Middle East and Africa
    • 6.2.6. By Company Market Share Analysis (Top 5 Companies and Others - By Value, 2024)
  • 6.3. Market Map Analysis, 2024
    • 6.3.1. By Type
    • 6.3.2. By Solution
    • 6.3.3. By Enterprise Size
    • 6.3.4. By Industry
    • 6.3.5. By Region

7. North America Private Branch Exchange (PBX) Market Outlook, 2018-2032F

  • 7.1. Market Size Analysis & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share Analysis & Forecast
    • 7.2.1. By Type
      • 7.2.1.1. On-premises PBX
      • 7.2.1.2. Cloud-Based (Hosted PBX)
      • 7.2.1.3. Hybrid (Traditional + VoIP)
    • 7.2.2. By Solution
      • 7.2.2.1. Devices
        • 7.2.2.1.1. Servers
        • 7.2.2.1.2. VoIP Gateways
        • 7.2.2.1.3. VoIP Phone Systems
      • 7.2.2.2. Software
      • 7.2.2.3. Services
        • 7.2.2.3.1. IP Telephony Services
        • 7.2.2.3.2. Unified Communication Services
        • 7.2.2.3.3. Technology Consulting
        • 7.2.2.3.4. Support and Maintenance
    • 7.2.3. By Enterprise Size
      • 7.2.3.1. Small Offices (1 to 9 employees)
      • 7.2.3.2. Small Enterprises (10 to 99 employees)
      • 7.2.3.3. Medium-sized Enterprises (100 to 499 employees)
      • 7.2.3.4. Large Enterprises (500 to 999 employees)
      • 7.2.3.5. Very Large Enterprises (1,000+ employees)
    • 7.2.4. By Industry
      • 7.2.4.1. Finance
        • 7.2.4.1.1. Banking
        • 7.2.4.1.2. Insurance
        • 7.2.4.1.3. Investment/Securities
      • 7.2.4.2. Manufacturing and Resources
        • 7.2.4.2.1. Discrete Manufacturing
        • 7.2.4.2.2. Process Manufacturing
        • 7.2.4.2.3. Resource Industries
        • 7.2.4.2.4. Agriculture
      • 7.2.4.3. Distribution Services
        • 7.2.4.3.1. Retail
        • 7.2.4.3.2. Wholesales
        • 7.2.4.3.3. Transportation / Logistics Services
        • 7.2.4.3.4. Warehousing and Storage
        • 7.2.4.3.5. Shipping
      • 7.2.4.4. Services
        • 7.2.4.4.1. IT/Professional Services
        • 7.2.4.4.2. Consumer and Personal Services
        • 7.2.4.4.3. Media, Entertainment and Publishing
        • 7.2.4.4.4. Travel and Hospitality
        • 7.2.4.4.5. Legal Services
      • 7.2.4.5. Public Sector
        • 7.2.4.5.1. Government (State/Central)
        • 7.2.4.5.2. Education
        • 7.2.4.5.3. Healthcare
        • 7.2.4.5.4. Aerospace and Defense
        • 7.2.4.5.5. Non-Profit
      • 7.2.4.6. Infrastructure
        • 7.2.4.6.1. Telecommunication
        • 7.2.4.6.2. Energy and Utilities
        • 7.2.4.6.3. Building and Construction
    • 7.2.5. By Country
      • 7.2.5.1. United States
      • 7.2.5.2. Canada
      • 7.2.5.3. Mexico
  • 7.3. Country Market Assessment
    • 7.3.1. United States Private Branch Exchange (PBX) Market Outlook, 2018-2032F
      • 7.3.1.1. Market Size Analysis & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share Analysis & Forecast
          • 7.3.1.2.1.1. By Type
          • 7.3.1.2.1.1.1. On-premises PBX
          • 7.3.1.2.1.1.2. Cloud-Based (Hosted PBX)
          • 7.3.1.2.1.1.3. Hybrid (Traditional + VoIP)
          • 7.3.1.2.1.2. By Solution
          • 7.3.1.2.1.2.1. Devices
          • 7.3.1.2.1.2.1.1. Servers
          • 7.3.1.2.1.2.1.2. VoIP Gateways
          • 7.3.1.2.1.2.1.3. VoIP Phone Systems
          • 7.3.1.2.1.2.2. Software
          • 7.3.1.2.1.2.3. Services
          • 7.3.1.2.1.2.3.1. IP Telephony Services
          • 7.3.1.2.1.2.3.2. Unified Communication Services
          • 7.3.1.2.1.2.3.3. Technology Consulting
          • 7.3.1.2.1.2.3.4. Support and Maintenance
          • 7.3.1.2.1.3. By Enterprise Size
          • 7.3.1.2.1.3.1. Small Offices (1 to 9 employees)
          • 7.3.1.2.1.3.2. Small Enterprises (10 to 99 employees)
          • 7.3.1.2.1.3.3. Medium-sized Enterprises (100 to 499 employees)
          • 7.3.1.2.1.3.4. Large Enterprises (500 to 999 employees)
          • 7.3.1.2.1.3.5. Very Large Enterprises (1,000+ employees)
          • 7.3.1.2.1.4. By Industry
          • 7.3.1.2.1.4.1. Finance
          • 7.3.1.2.1.4.1.1. Banking
          • 7.3.1.2.1.4.1.2. Insurance
          • 7.3.1.2.1.4.1.3. Investment/Securities
          • 7.3.1.2.1.4.2. Manufacturing and Resources
          • 7.3.1.2.1.4.2.1. Discrete Manufacturing
          • 7.3.1.2.1.4.2.2. Process Manufacturing
          • 7.3.1.2.1.4.2.3. Resource Industries
          • 7.3.1.2.1.4.2.4. Agriculture
          • 7.3.1.2.1.4.3. Distribution Services
          • 7.3.1.2.1.4.3.1. Retail
          • 7.3.1.2.1.4.3.2. Wholesales
          • 7.3.1.2.1.4.3.3. Transportation / Logistics Services
          • 7.3.1.2.1.4.3.4. Warehousing and Storage
          • 7.3.1.2.1.4.3.5. Shipping
          • 7.3.1.2.1.4.4. Services
          • 7.3.1.2.1.4.4.1. IT/Professional Services
          • 7.3.1.2.1.4.4.2. Consumer and Personal Services
          • 7.3.1.2.1.4.4.3. Media, Entertainment and Publishing
          • 7.3.1.2.1.4.4.4. Travel and Hospitality
          • 7.3.1.2.1.4.4.5. Legal Services
          • 7.3.1.2.1.4.5. Public Sector
          • 7.3.1.2.1.4.5.1. Government (State/Central)
          • 7.3.1.2.1.4.5.2. Education
          • 7.3.1.2.1.4.5.3. Healthcare
          • 7.3.1.2.1.4.5.4. Aerospace and Defense
          • 7.3.1.2.1.4.5.5. Non-Profit
          • 7.3.1.2.1.4.6. Infrastructure
          • 7.3.1.2.1.4.6.1. Telecommunication
          • 7.3.1.2.1.4.6.2. Energy and Utilities
          • 7.3.1.2.1.4.6.3. Building and Construction

All segments will be provided for all regions and countries covered

8. Europe Private Branch Exchange (PBX) Market Outlook, 2018-2032F

  • 8.1. Germany
  • 8.2. France
  • 8.3. Italy
  • 8.4. United Kingdom
  • 8.5. Russia
  • 8.6. Netherlands
  • 8.7. Spain
  • 8.8. Turkey
  • 8.9. Poland

9. Asia-Pacific Private Branch Exchange (PBX) Market Outlook, 2018-2032F

  • 9.1. India
  • 9.2. China
  • 9.3. Japan
  • 9.4. Australia
  • 9.5. Vietnam
  • 9.6. South Korea
  • 9.7. Indonesia
  • 9.8. Philippines

10. South America Private Branch Exchange (PBX) Market Outlook, 2018-2032F

  • 10.1. Brazil
  • 10.2. Argentina

11. Middle East and Africa Private Branch Exchange (PBX) Market Outlook, 2018-2032F

  • 11.1. Saudi Arabia
  • 11.2. UAE
  • 11.3. South Africa

12. Porter's Five Forces Analysis

13. PESTLE Analysis

14. Market Dynamics

  • 14.1. Market Drivers
  • 14.2. Market Challenges

15. Market Trends and Developments

16. Case Studies

17. Competitive Landscape

  • 17.1. Competition Matrix of Top 5 Market Leaders
  • 17.2. SWOT Analysis for Top 5 Players
  • 17.3. Key Players Landscape for Top 10 Market Players
    • 17.3.1. 3CX, Inc.
      • 17.3.1.1. Company Details
      • 17.3.1.2. Key Management Personnel
      • 17.3.1.3. Key Products/Services Offered
      • 17.3.1.4. Key Financials (As Reported)
      • 17.3.1.5. Key Market Focus and Geographical Presence
      • 17.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
    • 17.3.2. RingCentral, Inc.
    • 17.3.3. Vonage America, LLC
    • 17.3.4. 8x8, Inc.
    • 17.3.5. Atlantech Online, Inc.
    • 17.3.6. Cisco Systems, Inc.
    • 17.3.7. G12 Communications LLC
    • 17.3.8. Microsoft Corporation
    • 17.3.9. Exotel Techcom Pvt. Ltd.
    • 17.3.10. Mitel Networks Corp.

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

18. Strategic Recommendations

19. About Us and Disclaimer

List of Tables

  • Table 1. Competition Matrix of Top 5 Market Leaders
  • Table 2. Mergers & Acquisitions/ Joint Ventures (If Applicable)
  • Table 3. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

  • Figure 1. Global Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 2. Global Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 3. Global Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 4. Global Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 5. Global Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 6. Global Private Branch Exchange (PBX) Market Share (%), By Region, 2018-2032F
  • Figure 7. North America Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 8. North America Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 9. North America Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 10. North America Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 11. North America Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 12. North America Private Branch Exchange (PBX) Market Share (%), By Country, 2018-2032F
  • Figure 13. United States Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 14. United States Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 15. United States Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 16. United States Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 17. United States Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 18. Canada Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 19. Canada Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 20. Canada Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 21. Canada Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 22. Canada Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 23. Mexico Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 24. Mexico Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 25. Mexico Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 26. Mexico Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 27. Mexico Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 28. Europe Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 29. Europe Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 30. Europe Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 31. Europe Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 32. Europe Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 33. Europe Private Branch Exchange (PBX) Market Share (%), By Country, 2018-2032F
  • Figure 34. Germany Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 35. Germany Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 36. Germany Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 37. Germany Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 38. Germany Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 39. France Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 40. France Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 41. France Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 42. France Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 43. France Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 44. Italy Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 45. Italy Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 46. Italy Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 47. Italy Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 48. Italy Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 49. United Kingdom Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 50. United Kingdom Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 51. United Kingdom Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 52. United Kingdom Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 53. United Kingdom Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 54. Russia Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 55. Russia Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 56. Russia Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 57. Russia Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 58. Russia Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 59. Netherlands Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 60. Netherlands Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 61. Netherlands Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 62. Netherlands Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 63. Netherlands Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 64. Spain Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 65. Spain Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 66. Spain Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 67. Spain Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 68. Spain Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 69. Turkey Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 70. Turkey Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 71. Turkey Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 72. Turkey Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 73. Turkey Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 74. Poland Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 75. Poland Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 76. Poland Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 77. Poland Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 78. Poland Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 79. South America Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 80. South America Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 81. South America Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 82. South America Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 83. South America Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 84. South America Private Branch Exchange (PBX) Market Share (%), By Country, 2018-2032F
  • Figure 85. Brazil Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 86. Brazil Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 87. Brazil Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 88. Brazil Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 89. Brazil Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 90. Argentina Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 91. Argentina Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 92. Argentina Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 93. Argentina Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 94. Argentina Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 95. Asia-Pacific Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 96. Asia-Pacific Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 97. Asia-Pacific Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 98. Asia-Pacific Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 99. Asia-Pacific Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 100. Asia-Pacific Private Branch Exchange (PBX) Market Share (%), By Country, 2018-2032F
  • Figure 101. India Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 102. India Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 103. India Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 104. India Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 105. India Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 106. China Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 107. China Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 108. China Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 109. China Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 110. China Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 111. Japan Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 112. Japan Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 113. Japan Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 114. Japan Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 115. Japan Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 116. Australia Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 117. Australia Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 118. Australia Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 119. Australia Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 120. Australia Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 121. Vietnam Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 122. Vietnam Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 123. Vietnam Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 124. Vietnam Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 125. Vietnam Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 126. South Korea Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 127. South Korea Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 128. South Korea Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 129. South Korea Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 130. South Korea Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 131. Indonesia Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 132. Indonesia Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 133. Indonesia Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 134. Indonesia Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 135. Indonesia Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 136. Philippines Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 137. Philippines Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 138. Philippines Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 139. Philippines Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 140. Philippines Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 141. Middle East & Africa Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 142. Middle East & Africa Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 143. Middle East & Africa Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 144. Middle East & Africa Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 145. Middle East & Africa Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 146. Middle East & Africa Private Branch Exchange (PBX) Market Share (%), By Country, 2018-2032F
  • Figure 147. Saudi Arabia Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 148. Saudi Arabia Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 149. Saudi Arabia Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 150. Saudi Arabia Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 151. Saudi Arabia Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 152. UAE Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 153. UAE Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 154. UAE Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 155. UAE Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 156. UAE Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 157. South Africa Private Branch Exchange (PBX) Market, By Value, In USD Billion, 2018-2032F
  • Figure 158. South Africa Private Branch Exchange (PBX) Market Share (%), By Type, 2018-2032F
  • Figure 159. South Africa Private Branch Exchange (PBX) Market Share (%), By Solution, 2018-2032F
  • Figure 160. South Africa Private Branch Exchange (PBX) Market Share (%), By Enterprise Size, 2018-2032F
  • Figure 161. South Africa Private Branch Exchange (PBX) Market Share (%), By Industry, 2018-2032F
  • Figure 162. By Type Map-Market Size (USD Billion) & Growth Rate (%), 2024
  • Figure 163. By Solution Map-Market Size (USD Billion) & Growth Rate (%), 2024
  • Figure 164. By Enterprise Size Map-Market Size (USD Billion) & Growth Rate (%), 2024
  • Figure 165. By Industry Map-Market Size (USD Billion) & Growth Rate (%), 2024
  • Figure 166. By Region Map-Market Size (USD Billion) & Growth Rate (%), 2024