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市場調查報告書
商品編碼
1757421

零售物流的印度市場評估，類別，各解決方案，運輸模式別，各地區，機會，預測，2019年～2033年

India Retail Logistics Market Assessment, By Type, By Solution, By Mode of Transport, By Region, Opportunities and Forecast, FY2019-FY2033F
出版日期: | 出版商: Markets & Data | 英文 130 Pages | 商品交期: 3-5個工作天內

價格

預計印度零售物流市場規模將從2025年的108.3億美元成長至2033年的281.3億美元，預測期間內複合年增長率為12.67%。這得益於技術進步、電子商務蓬勃發展、政府扶持計劃（例如PM Gati Shakti計劃）、國家物流政策（NLP）和統一物流接口平台（ULIP）等推動基礎設施升級和物流公司之間互操作性的政府支持計劃，以及私營部門的創新。目前，企業正在將人工智慧、物聯網和倉庫機器人融入零售物流運營，以加快週轉速度並提高成本效率。

印度的零售物流已超越簡單的貨物運輸，正朝著整合速度、可視性和加值服務的方向發展。隨著印度零售生態系統從大都市向二、三線城市擴展，敏捷、技術驅動型物流的需求日益增長。市場正在不斷發展，以滿足日益數位化和分散化的消費者群體的需求，全通路履約、快遞和逆向物流構成了新的支柱。

自疫情爆發以來，傳統零售物流和電商物流之間的界線變得模糊。零售商現在期望物流合作夥伴能夠實現即時庫存管理、最後一哩路線優化和無縫退貨處理。

然而，在多式聯運連結性、熟練勞動力和農村最後一哩服務方面，能力差距仍然存在。下一階段的成長將取決於物流供應商的規模，不僅取決於其營運規模，還取決於其智慧化程度。

例如，2025年6月，Shadowfax Technology Pvt. Ltd.宣布計劃擴大其電動車(EV)車隊，每月增加500至600輛。目前，電動車約佔該公司快速商業配送業務的25%，佔配送總量的7%至8%。但該公司的目標是到2025年底，電動車配送佔15%。該公司在班加羅爾、金奈、孟買、浦那、海得拉巴、首都區和齋浦爾等七大城市營運電動車，並計劃在今年年底將業務擴展到15至18個城市，包括二線城市。 Shadowfax同時使用可充電和可更換電池的電動車車型，以最大限度地提高其配送合作夥伴的靈活性和正常運行時間。

目錄

第1章 計劃的範圍和定義

第2章 調查手法

第3章 摘要整理

第4章 客戶的迴響

  • 更快配送的需求
  • 透明度的需求
  • 永續性問題
  • 個人化服務

第5章 印度的零售物流市場展望，2019年～2033年

  • 市場規模分析與預測
    • 各金額
  • 市場佔有率分析與預測
    • 類別
      • 傳統的零售物流
      • 電子商務零售物流
    • 各解決方案
      • 貿易的實現
      • 供應鏈解決方案
      • 與反轉物流清算
      • 運輸管理
      • 其他
    • 運輸模式別
      • 道路
      • 鐵路
      • 航線和水路
    • 各地區
      • 北部
      • 東部
      • 西部·中央部
      • 南部
    • 各企業市場佔有率分析(前五名公司以及其他-以金額為準，2025年)
  • 市場地圖分析，2025年
    • 類別
    • 各解決方案
    • 運輸模式別
    • 各地區

第6章 需求供給分析

第7章 價值鏈分析

第8章 波特的五力分析

第9章 大環境分析

第10章 市場動態

  • 推動市場要素
  • 市場課題

第11章 市場趨勢與發展

第12章 政策和法規情形

第13章 案例研究

第14章 競爭情形

  • 前五名市場領導公司的競爭矩陣
  • 前五名公司的SWOT分析
  • 前十名市場的主要企業的形勢
    • Delhivery Ltd.
      • 公司概要
      • 主要經營團隊
      • 產品和服務
      • 財務狀況(根據報告)
      • 主要市場的著重和地理存在感
      • 最近的趨勢/合作/夥伴關係/合併和收購
    • Blue Dart Express Ltd.
    • DTDC Express Ltd.
    • Safexpress Pvt. Ltd.
    • Mahindra Logistics Ltd.
    • TCI Express Ltd.
    • XpressBees
    • Allcargo Logistics Ltd.(including Gati operations)
    • Shadowfax Technologies Pvt. Ltd.
    • Om Logistics Supply Chain Pvt. Ltd.

以上公司不以市佔率排序，且可能會根據研究期間獲得的資訊而有所變動。

第15章 策略性建議

第16章 關於調查公司·免責聲明

Product Code: MX13499

India retail logistics market is projected to witness a CAGR of 12.67% during the forecast period FY2026-FY2033, growing from USD 10.83 billion in FY2025 to USD 28.13 billion in FY2033 due to advancements in technology, e-commerce boom, supportive government programs such as PM Gati Shakti, National Logistics Policy (NLP), and ULIP (Unified Logistics Interface Platform) which have catalyzed infrastructure upgrades and interoperability between logistics players coupled with innovations in private sector. Companies are now blending AI, IoT, and warehouse robotics into their retail logistics operations, aiming for faster turnarounds and better cost efficiency.

Retail logistics in India has moved beyond the simple movement of goods - it is now about velocity, visibility, and value-added integration. As India's retail ecosystem expands across metros and deep into Tier 2 and 3 cities, the demand for agile, tech-driven logistics is rising. The market is evolving to serve an increasingly digital and dispersed consumer base, with omnichannel fulfillment, express deliveries, and reverse logistics forming its new backbone.

Post-pandemic, the distinction between conventional and e-commerce retail logistics has blurred. Retailers now expect logistics partners to enable real-time inventory management, last-mile route optimization, and seamless return handling.

However, capacity gaps remain in multimodal connectivity, skilled workforce, and rural last-mile access. The next phase of growth will depend on how well logistics providers can scale not just operations, but also intelligence.

For instance, in June 2025, Shadowfax Technology Pvt. Ltd. announced plans to expand its electric vehicle (EV) fleet by adding 500-600 units each month. Currently, EVs power about 25% of its quick-commerce deliveries and account for 7-8% of total deliveries, with a target to reach 15% EV-based deliveries by the end of 2025. The company operates EVs in seven major cities, including Bengaluru, Chennai, Mumbai, Pune, Hyderabad, NCR, and Jaipur, and plans to expand to 15-18 cities, including Tier 2 locations, by year-end. Shadowfax uses both chargeable battery and swappable battery EV models to maximize flexibility and uptime for delivery partners.

E-Commerce Boom and Tier-2 and 3 City Penetration Brings Market Growth

India's e-commerce boom has fundamentally reshaped logistics requirements. With over 190 million online shoppers projected by FY2025, the pressure to fulfil orders across semi-urban and rural India has intensified. Retailers and D2C brands are now demanding pan-India logistics networks with dynamic routing, hyperlocal delivery, and plug-and-play warehousing.

In November 2023, XpressBees (BusyBees Logistics Solutions Pvt Ltd.), a leading logistics firm, joined the Open Network for Digital Commerce (ONDC), enabling delivery services to over 20,000 pin codes across India. Leveraging ONDC's digital framework, XpressBees aims to optimize order processing, tracking, and timely deliveries, strengthening its position in India's e-commerce sector. Similarly, Shadowfax expanded its crowdsourced delivery fleet to service hyperlocal fashion and electronics orders for platforms such as Flipkart and Nykaa. This growth is matched by D2C brands launching pan-India campaigns, driving demand for agile, scalable, last-mile solutions.

Technology-Led Supply Chain Optimization to Shape the Market

Retail logistics is no longer about movement; it is about orchestration. Technology now plays a significant role in synchronizing supply chain nodes, predicting disruptions, managing returns, and improving operational KPIs.

In April 2024, Delhivery Ltd. mentioned quarterly results, unveiled Orion 3.0, an upgraded logistics platform with AI-powered delivery routing, automatic load balancing, and predictive Estimated Times of Arrival (ETAs). It helped reduce missed deliveries by 19% in Q1 FY25 and shortened average TAT (turnaround time) by 14% in Tier-1 cities.

Tech-first logistics is not a bonus anymore; it is a baseline. Platforms that lack API integrations, predictive analytics, or real-time dashboards are falling out of favour with both retailers and consumers.

E-Commerce Retail Logistics Segment Dominates the Global Market Share

Among all types, e-commerce retail logistics dominates the market, driven by higher order volumes, faster fulfilment cycles, and increased customer expectations for service transparency. This segment has driven most of the innovation: real-time tracking, reverse logistics flows, last-mile crowdsourcing, and delivery lockers. Logistics providers are investing heavily in this space to meet the needs of online-first retailers and D2C brands.

For instance, in February 2024, FedEx (Federal Express Corp) began piloting blockchain-powered smart contracts on select Asia-Europe freight corridors. These contracts automate payment upon delivery confirmation and integrate timestamped document verification, cutting dispute resolution times by over 60%, according to FedEx Innovation Lab.

Moreover, returns from online fashion and electronics purchases are pushing logistics firms to enhance reverse logistics efficiency, with some players offering real-time refund triggers upon pickup confirmation.

Key Players Landscape and Outlook

India's retail logistics sector is a blend of scale, specialization, and digital intelligence. Delhivery, with its pan-India reach and Orion tech platform, leads in large-scale e-commerce and reverse logistics. Blue Dart retains a stronghold in express air delivery and B2B retail, while DTDC is leaning into regional distribution and franchise-led growth. XpressBees and Shadowfax have become specialists in hyperlocal and D2C fulfilment. Safexpress and Mahindra Logistics cater to organized retail chains, especially FMCG and apparel. Meanwhile, Allcargo (via Gati) is betting on multimodal integrations and warehousing for end-to-end control. Recent developments such as TCI Express' investment in automated sortation hubs (March 2024) and Om Logistics' new mega warehouse in Haryana (June 2024) further signal that players are not just expanding network footprints - they are building smarter, faster, and more predictive logistics ecosystems.

For instance, in April 2025, Delhivery Ltd. signed a definitive agreement to acquire a controlling stake in Ecom Express Limited for approximately USD 170.7 million (INR 1,400 crore) in cash. The acquisition aims to enhance cost efficiency, speed, and reach across the Indian logistics sector by leveraging synergies in infrastructure, technology, and networks.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customers

  • 4.1. Demand for Faster Deliveries
  • 4.2. Need for Transparency
  • 4.3. Sustainability Concerns
  • 4.4. Personalized Services

5. India Retail Logistics Market Outlook, FY2019-FY2033F

  • 5.1. Market Size Analysis & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share Analysis & Forecast
    • 5.2.1. By Type
      • 5.2.1.1. Conventional Retail Logistics
      • 5.2.1.2. E-commerce Retail Logistics
    • 5.2.2. By Solution
      • 5.2.2.1. Commerce Enablement
      • 5.2.2.2. Supply Chain Solutions
      • 5.2.2.3. Reverse Logistics and Liquidation
      • 5.2.2.4. Transportation Management
      • 5.2.2.5. Others
    • 5.2.3. By Mode of Transport
      • 5.2.3.1. Roadways
      • 5.2.3.2. Railways
      • 5.2.3.3. Airways and Waterways
    • 5.2.4. By Region
      • 5.2.4.1. North
      • 5.2.4.2. East
      • 5.2.4.3. West and Central
      • 5.2.4.4. South
    • 5.2.5. By Company Market Share Analysis (Top 5 Companies and Others - By Value, FY2025)
  • 5.3. Market Map Analysis, FY2025
    • 5.3.1. By Type
    • 5.3.2. By Solution
    • 5.3.3. By Mode of Transportation
    • 5.3.4. By Region

6. Demand Supply Analysis

7. Value Chain Analysis

8. Porter's Five Forces Analysis

9. PESTLE Analysis

10. Market Dynamics

  • 10.1. Market Drivers
  • 10.2. Market Challenges

11. Market Trends and Developments

12. Policy and Regulatory Landscape

13. Case Studies

14. Competitive Landscape

  • 14.1. Competition Matrix of Top 5 Market Leaders
  • 14.2. SWOT Analysis for Top 5 Players
  • 14.3. Key Players Landscape for Top 10 Market Players
    • 14.3.1. Delhivery Ltd.
      • 14.3.1.1. Company Details
      • 14.3.1.2. Key Management Personnel
      • 14.3.1.3. Products and Services
      • 14.3.1.4. Financials (As Reported)
      • 14.3.1.5. Key Market Focus and Geographical Presence
      • 14.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
    • 14.3.2. Blue Dart Express Ltd.
    • 14.3.3. DTDC Express Ltd.
    • 14.3.4. Safexpress Pvt. Ltd.
    • 14.3.5. Mahindra Logistics Ltd.
    • 14.3.6. TCI Express Ltd.
    • 14.3.7. XpressBees
    • 14.3.8. Allcargo Logistics Ltd. (including Gati operations)
    • 14.3.9. Shadowfax Technologies Pvt. Ltd.
    • 14.3.10. Om Logistics Supply Chain Pvt. Ltd.

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

15. Strategic Recommendations

16. About Us and Disclaimer

List of Tables

  • Table 1. Competition Matrix of Top 5 Market Leaders
  • Table 2. Mergers & Acquisitions/ Joint Ventures (If Applicable)
  • Table 3. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

  • Figure 1. India Retail Logistics Market, By Value, In USD Billion, FY2019-FY2033F
  • Figure 2. India Retail Logistics Market Share (%), By Type, FY2019-FY2033F
  • Figure 3. India Retail Logistics Market Share (%), By Solution, FY2019-FY2033F
  • Figure 4. India Retail Logistics Market Share (%), By Mode of Transport, FY2019-FY2033F
  • Figure 5. India Retail Logistics Market Share (%), By Region, FY2019-FY2033F
  • Figure 6. By Type Map-Market Size (USD Billion) & Growth Rate (%), FY2025
  • Figure 7. By Solution Map-Market Size (USD Billion) & Growth Rate (%), FY2025
  • Figure 8. By Mode of Transport Map-Market Size (USD Billion) & Growth Rate (%), FY2025
  • Figure 9. By Region Map-Market Size (USD Billion) & Growth Rate (%), FY2025