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市場調查報告書
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1851142

物聯網專業服務：市場佔有率分析、產業趨勢、統計數據和成長預測（2025-2030 年）

IoT Professional Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 126 Pages | 商品交期: 2-3個工作天內

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簡介目錄

預計到 2025 年，物聯網專業服務市場將創造 1,448.4 億美元的收入，到 2030 年將達到 2,013.1 億美元，年複合成長率為 6.81%。

物聯網專業服務市場-IMG1

連網型設備生態系統的不斷擴展、5G 的部署以及對邊緣運算的投資，正推動企業從試驗階段走向全面部署，這需要專業的諮詢、系統整合和託管服務。基於結果的定價、專業解決方案以及圍繞工業 4.0 的監管要求，正在重塑供應商打包和交付價值的方式。設備規模和數據主導經營模式融合的領域需求最為強勁，但日益嚴重的網路風險和人才短缺正在抑制近期成長預期。整體而言，物聯網專業服務市場正從零散的計劃合作轉向迭代式、平台驅動的合作模式，將技術效能與業務成果緊密連結。

全球物聯網專業服務市場趨勢與洞察

連網型設備的激增和感測器成本的下降

全球連網型設備數量已成長至188億台，企業管理各種硬體、韌體和通訊協定的能力也隨之提升。雖然感測器價格的下降使得大規模部署在經濟上可行，但設備的異質性也增加了生命週期管理的複雜性。因此，人們呼籲專業服務合作夥伴為多廠商設備群設計配置、部署和監控框架。輕量級M2M、零接觸接入和安全元件認證正逐漸成為最佳實踐藍圖。預計到2028年，邊緣運算投資總額將達到3,780億美元，這將進一步推動對平衡本地處理和雲端分析的整合服務的需求。

企業數位轉型藍圖

董事會越來越將物聯網數據視為戰略資產，並將互聯設備計劃納入更廣泛的數位化核心計畫。 IBM 報告稱，其與連網型設備。服務提供者的價值體現在其能夠將營運關鍵績效指標 (KPI) 對應到感測器架構和分析管道，從而實現可衡量的投資報酬率 (ROI)。隨著買家要求保證執行時間、降低成本和增加收入，基於結果的定價模式越來越受歡迎。隨著數位化核心的日趨成熟，對能夠持續最佳化設備、網路和應用程式效能的託管服務的需求也日益成長。

資料隱私和網路安全問題

Ordr 的研究發現，82% 的醫療物聯網環境至少存在一個關鍵漏洞，這加劇了董事會對勒索軟體、安全風險和監管罰款的擔憂。因此，企業需要多層防禦，從安全啟動晶片到加密資料管道和微隔離網路。所需的技能涵蓋嵌入式安全、OT通訊協定和雲端身分與存取管理 (IAM)，但大多數 IT 團隊仍人手不足。投資於安全營運中心即服務 (SOCaaS)、紅隊測試和零信任參考架構的服務供應商，最有能力將安全問題轉化為多年的長期服務協議。

細分市場分析

到2024年，物聯網諮詢將維持32.5%的收入佔有率，反映出市場對廠商中立策略、投資報酬率建模和商業案例檢驗的持續需求。然而，隨著企業將涉及複雜中間件、資料湖和分析編配的藍圖轉化為生產部署，系統設計和整合市場正以7.2%的複合年成長率快速成長。服務提供者正透過領域加速器、參考架構和基於結果的合約來脫穎而出，這些合約將費用與工廠運作和能源效率提升掛鉤。隨著5G和邊緣計劃從試點階段擴展，物聯網設計和整合方面的專業服務市場規模預計將快速成長。

整合了設備監控、預測性維護和遠端更新編配的託管服務也呈現成長動能。供應商將平台訂閱與受服務等級協定 (SLA) 保障的營運​​中心捆綁在一起，以確保穩定的收入並加深客戶忠誠度。隨著整合複雜性的增加，對韌體持續整合/持續交付 (CI/CD)、數位數位雙胞胎模擬和人工智慧主導的測試自動化等工具的投資對於保持市場競爭力至關重要。

大型企業憑藉其多元化的產品組合、全球供應鏈和龐大的現代化預算，將在2024年貢獻63.7%的支出。然而，中小企業(SME)是成長最快的買家群體，年複合成長率(CAGR)達到7.5%，這得益於計量收費的雲端平台，這些平台能夠降低資本支出並加快部署速度。對於中小企業而言，服務合作夥伴應提供打包的入門套件、模組化定價和融資方案，以使成本與近期現金流相符。能夠為資源有限的團隊客製化管治範本、安全基準和投資報酬率(ROI)儀表板的供應商，將在物聯網專業服務市場這一不斷成長的細分領域中獲得決定性優勢。

對於大型客戶而言，涵蓋諮詢、整合和維營運運的多方位合作專案規模龐大。計劃通常採用分階段的全球推廣模式，並透過混合交付中心進行協調。相較之下，中小企業專案則更注重快速實現價值、與ERP和CRM系統的預先配置整合，以及低溫運輸監控和能源分錶計量等垂直產業範本。這種兩極化迫使供應商採取雙管齊下的市場策略：既要維持對財富500強客戶的深度服務，又要實現面向物聯網專業服務市場中高速中小企業專案的工業化交付。

物聯網專業服務市場按服務類型（物聯網諮詢、物聯網基礎設施服務及其他）、組織規模（中小企業、大型企業）、部署類型（雲端基礎、本地部署、混合部署）、最終用戶產業（製造業、零售業及其他）和地區進行細分。市場預測以美元計價。

區域分析

2024年，北美將佔全球銷售額的37.5%，這主要得益於先進的5G網路覆蓋、強勁的創業投資資金以及美國國家標準與技術研究院（NIST）等聯邦政府的舉措，例如其國家物聯網戰略。美國企業優先考慮零信任安全和人工智慧賦能的分析，並積極推進複雜的多塔網路契約，這類合約更有利於擁有端到端解決方案的供應商。加拿大受益於近岸外包趨勢和工業IoT現代化，而墨西哥則利用依賴即時供應鏈可視性的跨境製造走廊。

亞太地區是成長最快的區域，複合年成長率達 8.1%。中國正投入大量資金建設智慧城市，並大力推廣工業網際網路平台，以實現製造業的數位化。日本的「社會 5.0」計畫和新加坡的「智慧國家」計畫正在增強該地區對合規且可擴展解決方案的需求。印度的半導體和人工智慧政策將進一步擴大潛在用戶群。為了抓住物聯網專業服務市場的這種發展勢頭，服務提供者必須在成本競爭力、深度文化契合度和本地語言支援之間取得平衡。

在GDPR、歐盟網路安全法規和各國工業4.0框架的推動下，歐洲持續維持穩定成長，因此催生了對諮詢和認證支援面向管治主導的需求。德國、法國和英國正大力投資數位雙胞胎項目，而東歐經濟體則利用歐盟資金實現基礎建設現代化。中東和非洲雖然仍處於起步階段，但隨著海灣國家加快推進「2030願景」智慧城市計劃，並對承包專業服務需求日益成長，展現出巨大的發展潛力。

其他福利：

  • Excel格式的市場預測（ME）表
  • 3個月的分析師支持

目錄

第1章 引言

  • 研究假設和市場定義
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章 市場情勢

  • 市場概覽
  • 市場促進因素
    • 連網型設備的激增和感測器成本的下降
    • 企業數位轉型藍圖
    • 5G和邊緣運算部署
    • 監理推動工業4.0和智慧基礎設施
    • 物聯網服務的基於結果的定價模式
    • 一個由人工智慧主導的AIOps平台，可創建整合需求
  • 市場限制
    • 資料隱私和網路安全問題
    • 互通性和標準碎片化
    • 物聯網技術人才短缺
    • 分析超大規模雲端工作負載的碳足跡
  • 供應鏈分析
  • 監管環境
  • 物聯網生態系分析
  • 技術展望
  • 波特五力分析
    • 供應商的議價能力
    • 買方的議價能力
    • 新進入者的威脅
    • 替代品的威脅
    • 競爭對手之間的競爭
  • 宏觀經濟因素如何影響市場

第5章 市場規模與成長預測

  • 按服務類型
    • 物聯網諮詢
    • 物聯網基礎設施和服務
    • 系統設計與整合
    • 其他
  • 按組織規模
    • 小型企業
    • 主要企業
  • 依部署類型
    • 雲端基礎的
    • 本地部署
    • 混合
  • 按最終用戶行業分類
    • 製造業
    • 零售
    • 衛生保健
    • 能源與公共產業
    • 運輸與物流
    • 其他行業
  • 按地區
    • 北美洲
      • 美國
      • 加拿大
      • 墨西哥
    • 南美洲
      • 巴西
      • 阿根廷
      • 其他南美洲
    • 歐洲
      • 德國
      • 英國
      • 法國
      • 義大利
      • 西班牙
      • 俄羅斯
      • 其他歐洲地區
    • 亞太地區
      • 中國
      • 日本
      • 印度
      • 韓國
      • 澳洲
      • 亞太其他地區
    • 中東和非洲
      • 中東
      • GCC
      • 土耳其
      • 以色列
      • 其他中東地區
      • 非洲
      • 南非
      • 奈及利亞
      • 其他非洲地區

第6章 競爭情勢

  • 市場集中度
  • 策略趨勢
  • 市佔率分析
  • 公司簡介
    • IBM Corporation
    • Accenture PLC
    • ATandT Inc.
    • Oracle Corporation
    • Cognizant Technology Solutions
    • Capgemini SE
    • General Electric Company
    • DXC Technology Company
    • Tata Consultancy Services
    • Wipro Ltd.
    • Virtusa Corp.
    • Infosys Ltd.
    • Huawei Technologies
    • Siemens AG
    • Bosch.IO GmbH
    • Tech Mahindra Ltd.
    • PwC
    • HCLTech Ltd.
    • KPMG International
    • Deloitte

第7章 市場機會與未來展望

簡介目錄
Product Code: 67230

The IoT professional services market generated USD 144.84 billion in 2025 and is forecast to reach USD 201.31 billion by 2030, advancing at a 6.81% CAGR.

IoT Professional Services - Market - IMG1

Expanding connected-device ecosystems, 5G rollouts, and edge-computing investments are moving enterprises from experimentation to full-scale deployments that require specialized consulting, system integration, and managed-service expertise. Outcome-based pricing, domain-specific solutions, and regulatory mandates around Industry 4.0 are reshaping how suppliers package and deliver value. Demand is strongest where device volumes and data-driven business models converge, yet rising cyber-risk and talent shortages temper near-term growth expectations. Overall, the IoT professional services market is transitioning from fragmented project work to recurring, platform-enabled engagements that link technology performance to business outcomes.

Global IoT Professional Services Market Trends and Insights

Proliferation of Connected Devices and Falling Sensor Costs

Global connected-device volumes climbed to 18.8 billion units, stretching enterprise capacity to manage diverse hardware, firmware, and communication protocols. Lower sensor prices make large-scale rollouts financially viable, yet device heterogeneity magnifies lifecycle-management complexity. Professional-service partners are therefore asked to design provisioning, configuration, and monitoring frameworks that accommodate multivendor fleets. Lightweight M2M, Zero-Touch onboarding, and secure element authentication are gaining traction as best-practice blueprints. Edge-computing investment, projected to total USD 378 billion by 2028, further amplifies demand for integration services that balance on-premises processing with cloud analytics.

Enterprise Digital-Transformation Roadmaps

Boards increasingly treat IoT data as a strategic asset, folding connected-device projects into broader digital-core programs. IBM reported USD 4.96 billion in consulting revenue tied to digital-transformation engagements, underscoring the shift from isolated pilots to enterprise-wide modernization.Service providers are now evaluated on their ability to map operational KPIs to sensor architectures and analytics pipelines that deliver measurable ROI. Outcome-based pricing is gaining favor as buyers demand guarantees on uptime, cost savings, or revenue uplift. As digital cores mature, demand rises for managed-service wraps that continuously optimize device, network, and application performance.

Data-Privacy and Cyber-Security Concerns

Ordr found 82% of healthcare IoT environments host at least one serious vulnerability, fuelling board-level anxiety over ransomware, safety risks, and regulatory fines. Enterprises therefore require layered defenses ranging from secure-boot chips to encrypted data pipelines and micro-segmented networks. The skills needed cut across embedded security, OT protocols, and cloud IAM, yet most IT teams remain understaffed. Service providers investing in SOC-as-a-service, red-team testing, and zero-trust reference architectures are best placed to convert security fears into multi-year retainer contracts.

Other drivers and restraints analyzed in the detailed report include:

  1. 5G and Edge-Computing Rollout
  2. Regulatory Push for Industry 4.0 and Smart Infrastructure
  3. Interoperability and Standards Fragmentation

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

IoT consulting retained 32.5% revenue share in 2024, reflecting sustained demand for vendor-neutral strategy, ROI modeling, and business-case validation. System design and integration, however, is expanding at a 7.2% CAGR as enterprises convert roadmaps into production rollouts that involve complex middleware, data lake, and analytics orchestration. Providers differentiate via domain accelerators, reference architectures, and outcome-based contracts that link fees to plant-floor uptime or energy-efficiency gains. The IoT professional services market size for design and integration is projected to widen sharply as 5G and edge projects graduate from pilot to scale.

Momentum is also building in managed-service wraps that combine device monitoring, predictive maintenance, and remote-update orchestration. Suppliers bundle platform subscriptions with SLA-backed operations centers to secure annuity revenue and deepen client lock-in. As integration complexity rises, tooling investments in CI/CD for firmware, digital twin simulation, and AI-driven test automation become table stakes for staying competitive in the IoT professional services market.

Large enterprises generated 63.7% of 2024 spending due to diversified portfolios, global supply chains, and sizeable modernization budgets. Yet SMEs are the fastest-growing buyer group at a 7.5% CAGR, enabled by pay-as-you-go cloud platforms that cut capital outlay and compress deployment timelines. For SMEs, service partners must offer packaged starter kits, modular pricing, and financing bridges that align costs with near-term cash flows. Providers that tailor governance templates, security baselines, and ROI dashboards to resource-constrained teams gain decisive advantage within this swelling sub-segment of the IoT professional services market.

In larger accounts, volume scale yields multi-tower engagements that span advisory, integration, and managed run operations. Projects often feature phased global rollouts coordinated through hybrid delivery centers. In contrast, SME deals emphasize rapid time to value, pre-configured integrations with ERP and CRM, and vertical templates such as cold-chain monitoring or energy sub-metering. This bifurcation forces suppliers to run dual go-to-market motions, preserving depth for Fortune 500 clients while industrializing delivery for high-velocity SME opportunities across the IoT professional services market.

Iot Professional Services Market is Segmented by Service Type (IoT Consulting, Iot Infrastructure Services, and More), Organization Size (SMEs and Large Enterprises), Deployment Mode (Cloud-Based, On-Premises, and Hybrid), End-User Industry (Manufacturing, Retail, and More), and by Geography. The Market Forecasts are Provided in Terms of Value (USD).

Geography Analysis

North America retained 37.5% of 2024 revenue, supported by advanced 5G coverage, robust venture funding, and federal initiatives such as NIST's national IoT strategy. Enterprises in the United States prioritize zero-trust security and AI-enabled analytics, driving complex multi-tower engagements that favor providers with end-to-end portfolios. Canada benefits from near-shoring trends and industrial IoT modernization, while Mexico leverages cross-border manufacturing corridors that rely on real-time supply-chain visibility.

Asia-Pacific is the fastest-growing region at an 8.1% CAGR. China allocates sizable smart-city budgets and promotes Industrial Internet platforms to digitize manufacturing. Japan's Society 5.0 program and Singapore's Smart Nation initiatives reinforce regional demand for compliance-ready, scalable solutions. India's semiconductor and AI policies further expand the addressable base. Providers must balance cost-competitive delivery with deep cultural alignment and local-language support to capitalize on this momentum in the IoT professional services market.

Europe maintains steady growth underpinned by GDPR, the EU Cybersecurity Act, and national Industry 4.0 frameworks that create governance-driven demand for consulting and certification support. Germany, France, and the United Kingdom invest heavily in digital-twin programs, while Eastern European economies leverage EU funds to modernize infrastructure. Middle East and Africa remain nascent but show promise as Gulf states accelerate Vision 2030 smart-city portfolios that require turnkey professional-service engagement.

  1. IBM Corporation
  2. Accenture PLC
  3. ATandT Inc.
  4. Oracle Corporation
  5. Cognizant Technology Solutions
  6. Capgemini SE
  7. General Electric Company
  8. DXC Technology Company
  9. Tata Consultancy Services
  10. Wipro Ltd.
  11. Virtusa Corp.
  12. Infosys Ltd.
  13. Huawei Technologies
  14. Siemens AG
  15. Bosch.IO GmbH
  16. Tech Mahindra Ltd.
  17. PwC
  18. HCLTech Ltd.
  19. KPMG International
  20. Deloitte

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Proliferation of connected devices and falling sensor costs
    • 4.2.2 Enterprise digital-transformation roadmaps
    • 4.2.3 5G and edge-computing rollout
    • 4.2.4 Regulatory push for Industry 4.0 and smart infrastructure
    • 4.2.5 Outcome-based pricing models for IoT services
    • 4.2.6 AI-driven AIOps platforms creating integration demand
  • 4.3 Market Restraints
    • 4.3.1 Data-privacy and cyber-security concerns
    • 4.3.2 Interoperability and standards fragmentation
    • 4.3.3 Shortage of skilled IoT talent
    • 4.3.4 Carbon-footprint scrutiny of hyperscale cloud workloads
  • 4.4 Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 IoT Ecosystem Analysis
  • 4.7 Technological Outlook
  • 4.8 Porter's Five Force Analysis
    • 4.8.1 Bargaining Power of Suppliers
    • 4.8.2 Bargaining Power of Buyers
    • 4.8.3 Threat of New Entrants
    • 4.8.4 Threat of Substitutes
    • 4.8.5 Intensity of Competitive Rivalry
  • 4.9 Impact of Macro Economic Factors on the Market

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Service Type
    • 5.1.1 IoT Consulting
    • 5.1.2 IoT Infrastructure Services
    • 5.1.3 System Design and Integration
    • 5.1.4 Others
  • 5.2 By Organization Size
    • 5.2.1 Small and Medium Enterprises (SMEs)
    • 5.2.2 Large Enterprises
  • 5.3 By Deployment Mode
    • 5.3.1 Cloud-based
    • 5.3.2 On-premises
    • 5.3.3 Hybrid
  • 5.4 By End-user Industry
    • 5.4.1 Manufacturing
    • 5.4.2 Retail
    • 5.4.3 Healthcare
    • 5.4.4 Energy and Utilities
    • 5.4.5 Transportation and Logistics
    • 5.4.6 Other Industries
  • 5.5 By Geography
    • 5.5.1 North America
      • 5.5.1.1 United States
      • 5.5.1.2 Canada
      • 5.5.1.3 Mexico
    • 5.5.2 South America
      • 5.5.2.1 Brazil
      • 5.5.2.2 Argentina
      • 5.5.2.3 Rest of South America
    • 5.5.3 Europe
      • 5.5.3.1 Germany
      • 5.5.3.2 United Kingdom
      • 5.5.3.3 France
      • 5.5.3.4 Italy
      • 5.5.3.5 Spain
      • 5.5.3.6 Russia
      • 5.5.3.7 Rest of Europe
    • 5.5.4 Asia-Pacific
      • 5.5.4.1 China
      • 5.5.4.2 Japan
      • 5.5.4.3 India
      • 5.5.4.4 South Korea
      • 5.5.4.5 Australia
      • 5.5.4.6 Rest of Asia-Pacific
    • 5.5.5 Middle East and Africa
      • 5.5.5.1 Middle East
      • 5.5.5.1.1 GCC
      • 5.5.5.1.2 Turkey
      • 5.5.5.1.3 Israel
      • 5.5.5.1.4 Rest of Middle East
      • 5.5.5.2 Africa
      • 5.5.5.2.1 South Africa
      • 5.5.5.2.2 Nigeria
      • 5.5.5.2.3 Rest of Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 IBM Corporation
    • 6.4.2 Accenture PLC
    • 6.4.3 ATandT Inc.
    • 6.4.4 Oracle Corporation
    • 6.4.5 Cognizant Technology Solutions
    • 6.4.6 Capgemini SE
    • 6.4.7 General Electric Company
    • 6.4.8 DXC Technology Company
    • 6.4.9 Tata Consultancy Services
    • 6.4.10 Wipro Ltd.
    • 6.4.11 Virtusa Corp.
    • 6.4.12 Infosys Ltd.
    • 6.4.13 Huawei Technologies
    • 6.4.14 Siemens AG
    • 6.4.15 Bosch.IO GmbH
    • 6.4.16 Tech Mahindra Ltd.
    • 6.4.17 PwC
    • 6.4.18 HCLTech Ltd.
    • 6.4.19 KPMG International
    • 6.4.20 Deloitte

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-Need Assessment