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市場調查報告書
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1689706

託管應用服務：市場佔有率分析、行業趨勢和統計、成長預測（2025-2030 年）

Managed Application Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 124 Pages | 商品交期: 2-3個工作天內

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簡介目錄

託管應用服務市場規模預計在 2025 年為 113.4 億美元，預計到 2030 年將達到 124.3 億美元，預測期內（2025-2030 年）的複合年成長率為 1.86%。

託管應用服務-市場-IMG1

預測期內，對端到端應用程式託管服務的需求將會增加。託管應用程式服務可讓您將某些 IT 需求外包給第三方服務提供者。企業無需花費時間實施、維護和升級 IT 相關應用程式即可降低成本、提高生產力並改善應用程式效能。預計在預測期內，智慧型手機設備的採用率和組織中物聯網服務的採用率的增加將推動市場的發展。自 COVID-19 爆發以來，隨著企業採用遠距工作模式，對雲端基礎的解決方案的需求激增，但零售、製造、BFSI 等行業的收益在過去幾年中大幅下降。

主要亮點

  • 隨著客戶將工作負載轉移到雲端，雲端原生架構（尤其是微服務）的使用正在增加。基於微服務的架構有助於提高可擴展性和速度，但在實施過程中也存在挑戰。對於許多 Java 開發人員來說，Spring Boot 和 Spring Cloud 透過提供一個用於開發和部署微服務服務應用的強大、模式驅動的平台來幫助解決這些挑戰。去年，為了更輕鬆地部署和管理 Spring Cloud 應用程式，微軟與 Pivotal 合作創建了 Azure Spring Cloud。
  • 最近，VSHN 宣布了 Project Syn。它是基於 Kubernetes 的任何基礎設施上針對 DevOps 和應用程式運行的下一代開放原始碼託管服務框架。 Project Syn 是一套預先整合的工具，用於在 Kubernetes 和雲端中設定、更新備份、監控、回應和警報生產應用程式。透過容器、Kubernetes 和 GitOps，以完全自助服務和自動化的方式支援 DevOps。 Project Syn 很快就會成為一個開放原始碼計劃。它由多個元件組成，提供在 Kubernetes 上運作生產應用程式所需的功能並充當操作框架。
  • 去年，AWS 宣布推出 Amazon Managed Apache Cassandra Service，這是一項可擴展、高可用且與 Apache Cassandra 相容的資料庫服務，使用戶能夠使用自己的 Cassandra 應用程式程式碼、Apache 2.0 許可的驅動程式和工具在 AWS 雲端上運行 Cassandra 工作負載。使用託管 Cassandra 服務，無需設定、修補、管理伺服器，安裝、維護或操作軟體。表格會根據請求流量自動增加或縮小，提供幾乎無限的吞吐量和儲存空間。您可以使用 AWS Identity and Access Management (IAM) 管理對錶的訪問，整合的日誌記錄和監控有助於確保您的應用程式順利運作。
  • 近年來，由於新冠疫情引發的經濟放緩，企業削減了技術投資，資訊科技支出呈下降趨勢。不過，隨著企業和政府機構繼續對軟體和IT服務進行投資，市場預計將趨於穩定。雖然短期計劃被取消，但為服務供應商創造可觀收益的託管應用服務產業也未能免受疫情的影響。最近，作為其 COVID-19 回應計畫方案的一部分，XenonStack 為醫療保健、非政府組織、政府機構和其他直接參與救援工作的機構提供了三個月的免費託管 IT 支援、應用程式管理和雲端遷移。

託管應用服務市場趨勢

預計 IT 和通訊產業將佔很大佔有率

  • 由於各種技術的採用率高、BYOD 政策審查頻率增加以及由於組織內資料的快速成長而對高階安全性的需求不斷成長，IT 和通訊業已成為託管應用服務的關鍵市場。過去幾年來，通訊業經歷了顯著的成長。在競爭激烈的市場中，電信業者不斷面臨以低成本提供創新服務以留住客戶的壓力。
  • 根據最近的 SD-WAN 託管服務調查，64% 受調查的網路和 IT 經理計劃在未來幾年內增加 SD-WAN 託管服務。這是因為最終用戶認為 SD-WAN 提供了更好的安全性、改進的雲端應用程式效能和靈活的管理。這種需求促使IT和通訊服務供應商從第三方購買硬體、軟體和網路的日常管理。許多 SD-WAN 託管服務供應商透過提供廣泛的安全性來脫穎而出。
  • 根據 Hazlecast Infinity Data 與英特爾合作發布的一份報告，IT 決策者認為雲端應用程式效能 (40%) 是釋放效益的最大機會，其中金融服務 (49%)、通訊(42%) 和電子商務 (40%) 在接受調查的行業中排名最高。然而，安全性（97%）和效能（90%）被認為是遷移到雲端的最大挑戰。
  • 去年，Hazelcast 宣佈在 Amazon Web Services (AWS) 上推出 Hazelcast Cloud Enterprise。它提供 Hazelcast 軟體的低延遲部署作為託管服務，旨在提高雲端基礎的應用程式的效能、安全性和可管理性。 Hazelcast Cloud Enterprise 具有內建保護功能和與雲端無關的架構，超越了現有商品雲端資料儲存服務的速度、規模、安全性和高可用性功能，適用於大規模企業部署。

預計北美將佔很大佔有率

  • 由於IT基礎設施環境的變化，尤其是中小型企業 (SME) 對外包網路安全解決方案的持續關注，北美託管應用服務市場正在成長。例如，美國新興 IT 供應製造商和分銷商之一 Kpaul Properties LLC 聘請富士通用虛擬環境取代其實體伺服器。這使公司的成本降低了 15%，並將運轉率提高了 95%。隨著現代技術的快速發展和簡化 IT 功能的需求，該地區越來越多的企業開始向 MSP 尋求最佳實踐。
  • 此外，加拿大對多重雲端環境的採用和自動化的採用正在迅速增加。由於雲端、行動和社交技術要求該地區的企業採取主動的IT安全方法，因此對於採用提供全方位安全控制層的強大託管服務的需求日益成長。整合通訊(UC) 即服務和相關的客服中心即服務市場為託管服務提供者提供了機會。新興企業正在提供創新的雲端基礎的解決方案，這些解決方案只需極少的投資並且易於部署。
  • 近日，美國託管雲端處理公司Rackspace宣布，已同意收購亞馬遜網路服務（AWS）合作夥伴網路（APN）首席諮詢合作夥伴及AWS託管服務供應商Onika。此次收購將 Onika 的創新專業服務能力（包括策略諮詢、架構、工程和應用開發）添加到 Rackspace 的產品組合中，並補充其現有的託管雲端服務能力。 Rackspace 的混合雲產品組合使企業能夠利用從IT安全到軟體開發等一系列技術增強功能。
  • 印孚瑟斯公司去年在亞利桑那州鳳凰城推出了 Infosys Live Enterprise Suite。該套件是一套全面的平台、解決方案和數位服務，可加速企業的數位轉型之旅。透過 Infosys Polycloud 平台，使用者可以利用跨雲端供應商的最佳創新來建立與雲端無關的應用程式堆疊。該平台提供了一個抽象公共雲端雲和私有雲端的背板，為整個企業的平台和應用服務工作負載的選擇、配置、移動和管理提供了標準的介面和目錄。

託管應用服務產業概況

託管應用服務市場競爭十分激烈，沒有任何企業能獨占主導地位。比賽的結果取決於公司的最佳特徵：高品質、價格合理的服務。市場的一些主要參與者包括 IBM 公司、HCL Technologies Limited、WIPRO Limited 和富士通有限公司。市場的最新趨勢包括：

  • 2022 年 5 月－微軟推出了一個名為「微軟安全專家」的新託管服務類別。該服務為組織提供外部安全專家的協助，以協助威脅發現、偵測和回應活動。對於企業而言，該服務使現場安全團隊能夠在異地微軟專家的協助下增強其能力。
  • 2022 年 2 月－IBM 與 SAP（NYSE：SAP）合作，提供技術和諮詢專業知識，協助受監管和非監管產業的客戶採用混合雲方法，並將關鍵任務工作負載從 SAP 解決方案遷移到雲端。作為 RISE with an SAP 的一部分，IBM 是第一個提供雲端基礎設施和技術託管服務的合作夥伴。
  • 此外，當客戶考慮混合雲策略時，他們需要一個安全可靠的雲端環境來遷移其關鍵任務工作負載和應用程式。隨著 IBM 推出針對 SAP 的 RISE 供應商選項，客戶現在擁有了工具來加速將本機 SAP 軟體工作負載遷移到 IBM Cloud，並以業界領先的安全功能為後盾。
  • 此外，IBM 正在與 IBM 合作推出一項名為「BREAKTHROUGH with IBM for RISE with SAP」的新計畫。該計劃包括一系列解決方案和諮詢服務，以加速和擴大您向 SAP S/4HANA Cloud 邁進的步伐。我們的解決方案和服務建立在靈活、可擴展的平台上，使用智慧工作流程來簡化業務。我們提供一種參與模式來幫助您規劃、執行和支援您的完整業務轉型。它還為您提供了將 SAP 解決方案工作負載遷移到公有雲的選項和靈活性，利用我們深厚的行業專業知識。

其他福利：

  • Excel 格式的市場預測 (ME) 表
  • 3 個月的分析師支持

目錄

第 1 章 簡介

  • 調查結果
  • 調查前提
  • 研究範圍

第2章調查方法

第3章執行摘要

第4章 市場動態

  • 市場概況
  • 市場促進因素
    • 端到端應用程式託管需求不斷成長
    • 改進並保護您的關鍵業務應用程式
    • 提高應用程式基礎架構的標準
  • 市場限制
    • 與應用程式資料相關的安全風險
  • 價值鏈/供應鏈分析
  • 波特五力分析
    • 新進入者的威脅
    • 購買者/消費者的議價能力
    • 供應商的議價能力
    • 替代品的威脅
    • 競爭對手之間的競爭強度
  • PESTLE分析

第5章 市場區隔

  • 組織規模
    • 中小型企業
    • 大型企業
  • 按最終用戶產業
    • BFSI
    • 零售與電子商務
    • 資訊科技和電信
    • 製造業
    • 衛生保健
  • 地區
    • 北美洲
      • 美國
      • 加拿大
      • 墨西哥
      • 北美其他地區
    • 歐洲
      • 德國
      • 英國
      • 法國
      • 俄羅斯
      • 西班牙
      • 其他歐洲國家
    • 亞太地區
      • 印度
      • 中國
      • 日本
      • 其他亞太地區
    • 南美洲
      • 巴西
      • 阿根廷
    • 中東
      • 阿拉伯聯合大公國
      • 沙烏地阿拉伯
      • 其他中東地區

第6章 競爭格局

  • 供應商市場佔有率
  • 合併和收購
  • 公司簡介
    • Fujitsu Limited
    • IBM Corporation
    • HCL Technologies Limited
    • Wipro Limited
    • VIRTUSTREAM INC.
    • RACKSPACE INC.
    • CenturyLink, Inc.
    • DXC Technology Company
    • BMC Software, INC.
    • Mindtree Limited
    • Unisys Corporation

第7章 市場機會與未來趨勢

簡介目錄
Product Code: 67522

The Managed Application Services Market size is estimated at USD 11.34 billion in 2025, and is expected to reach USD 12.43 billion by 2030, at a CAGR of 1.86% during the forecast period (2025-2030).

Managed Application Services - Market - IMG1

Demand for end-to-end application hosting services will increase in the forecast period. The managed application services allow the organization to outsource specific IT requirements to a third-party service provider. The companies can reduce costs, boost productivity, and enhance application performance without spending time on implementation, maintenance, and upgradation of their IT-related application. The increase in the adoption of smartphone devices and the implementation of IoT services in the organization will drive the market in the forecast period. Since the outbreak of COVID-19, the demand for cloud-based solutions has seen significant growth owing to remote working models being adopted by enterprises; however, various industries such as retail, manufacturing, BFSI, and others have seen a significant slump in their revenues in the past years.

Key Highlights

  • As customers have moved their workloads to the cloud, there is a growth in the usage of cloud-native architectures, particularly microservices. Microservice-based architectures help improve scalability and velocity, but implementing them can pose challenges. For many Java developers, Spring Boot and Spring Cloud have helped address these challenges, providing a robust platform with well-established patterns for developing and operating microservice applications. In the previous year, to help make it simpler to deploy and manage Spring Cloud applications, together with Pivotal, Microsoft created Azure Spring Cloud.
  • Recently, VSHN announced Project Syn, the next generation Open Source managed services framework for DevOps and application operations on any infrastructure based on Kubernetes. Project Syn is a pre-integrated set of tools to provision, update backup, observe, and react or alert production applications on Kubernetes and in the cloud. It supports DevOps through complete self-service and automation with the help of containers, Kubernetes, and GitOps. Project Syn is about to become an Open Source project shortly. It consists of several components that bring the necessary features for running applications in production on Kubernetes, acting as an operations framework.
  • During the previous year, AWS launched Amazon Managed Apache Cassandra Service, a scalable, highly available, and managed Apache Cassandra-compatible database service that enables the user to run the Cassandra workloads in the AWS Cloud utilizing the same Cassandra application code, Apache 2.0 licensed drivers, and tools that are used. With Managed Cassandra Service, there is no need to provision, patch, or manage servers and install, maintain, or operate the software. Tables could scale up and down automatically based on request traffic, with virtually unlimited throughput and storage. The user can manage access to the tables using AWS Identity and Access Management (IAM) and keep the applications running smoothly with integrated logging and monitoring.
  • Information Technology spending in recent years is likely to fall as organizations trim investments in technology in the wake of the COVID-19 pandemic-led slowdown. However, enterprises and government agencies continue to invest in software and IT services, which is expected to stabilize the market. While short-term projects are getting stopped, the managed application services segment, which fetches significant revenue for service providers, has not been impacted by the outbreak. Recently, XenonStack offered a free 3-month Managed IT Support, Application Management, and Migration to the Cloud as part of their COVID-19 response plan program to anyone directly involved in relief initiatives like Healthcare, NGOs, and government bodies.

Managed Application Services Market Trends

IT and Telecom is Expected to Hold Major Share

  • The IT and telecom sector is a significant market for managed application services due to the high rate of various technological adoptions, increased frequency of confirmation of the BYOD policy, and an increased need for high-end security due to the rapidly growing data among organizations. The telecom industry has observed extensive growth during the past few years. Telecommunication companies are constantly pressured to deliver innovative services at lower costs to retain their customers in the competitive market.
  • According to the SD-WAN Managed Services recent survey, 64% of the surveyed network and IT managers plan to add an SD-WAN managed service in the upcoming years. This is because the end-users believe it will deliver better security, improved cloud application performance, and flexible management. This demand is encouraging IT and Telcom service providers to purchase hardware, software, and regular administration of their networks from a third party. Many SD-WAN-managed service providers are differentiating themselves with a wide range of security offerings.
  • According to Hazlecast Infinity Data report in collaboration with Intel, IT decision-makers identified cloud application performance (40%) as the number one opportunity to unlock profits, with financial services (49%), telecommunications (42%), and e-commerce (40%) ranking it the highest among verticals surveyed. However, security (97%) and performance (90%) were the top challenges when migrating to the cloud.
  • In the previous year, Hazelcast announced the availability of Hazelcast Cloud Enterprise on Amazon Web Services (AWS), a low-latency deployment of Hazelcast software as a managed service designed to improve the performance, security, and ease of management of cloud-based applications. Featuring built-in protection and a cloud-agnostic architecture, Hazelcast Cloud Enterprise exceeds the speed, scale, safety, and high availability capabilities of existing commoditized cloud data storage services for large-scale enterprise deployments.

North America is Expected to Hold Major Share

  • The North American Managed Application Services market is growing due to the changing IT infrastructure landscape, especially in small and medium enterprises (SMEs), continually focusing on outsourcing cybersecurity solutions. For instance, Kpaul Properties LLC, one of the emerging manufacturers and distributors of IT supplies in the United States, onboarded FUJITSU to replace physical servers with a virtualized environment. This has reduced the company's cost by 15% and delivered 95% uptime. With the speedy acceleration of modern technology and the need for streamlined IT functions, an increasing number of businesses in the region find the best way to keep pace with MSP.
  • Besides, Canada is witnessing a high rise in the application of multi-Cloud environments and increased adoption of automation. In the region, Cloud, mobile, and social technologies demand that businesses take a proactive approach toward IT security, thus boosting the demand for deploying robust managed services that would deliver in all security management layers. Unified Communications as a Service and related Contact Center as a Service market represent a business opportunity for managed service providers. This is because emerging players offer innovative cloud-based solutions, which require a minimum investment and are easy to deploy.
  • Recently, Rackspace, an American-managed Cloud computing company, announced that it has agreed to acquire Onica, an Amazon Web Services (AWS) Partner Network (APN) Premier Consulting Partner and AWS Managed Service Provider. This acquisition brings Onica's innovative professional services capabilities, including strategic advisory, architecture, engineering, and application development, to the Rackspace portfolio, complementing its existing managed cloud services capabilities. Rackspace's hybrid cloud portfolio enables enterprises to leverage various technical enhancements, from IT security to software development.
  • In the previous year, Infosys unveiled the Infosys Live Enterprise Suite in Phoenix, Arizona, a comprehensive set of platforms, solutions, and digital services that helps enterprises to accelerate their digital innovation journey. The user can embrace the best innovations across cloud providers and build a cloud-agnostic application stack through the Infosys Polycloud Platform. The platform provides a backplane that abstracts the public and private clouds, enabling a standard interface and catalog to select, provision, move and manage platform and application services workloads across the enterprise.

Managed Application Services Industry Overview

The competition within the managed application services market is high among the market players without any specific dominating player. The competition results are based on the enterprise's best features of high quality and services at a reasonable price. Some significant players in the market are IBM Corporation, HCL Technologies Limited, WIPRO Limited, Fujitsu Ltd., and others. Some of the recent trends in the market are as follows:

  • May 2022 - Microsoft launched a new managed service category known as Microsoft Security Experts. The service provides organizations with assistance from external security experts who can perform threat hunting and managed detection and response tasks. For businesses, the service enables on-site security teams to supplement their capabilities with assistance from off-site Microsoft experts.
  • February 2022 - IBM partnered with SAP (NYSE: SAP) to provide technology and consult experts to help clients embrace a hybrid cloud approach and migrate mission-critical workloads from SAP solutions to the cloud in regulated and non-regulated industries. As part of the RISE with an SAP offering, IBM is the first partner to provide cloud infrastructure and technical managed services.
  • Moreover, as clients consider hybrid cloud strategies, moving the workloads and applications that are the backbone of their enterprise operations necessitates a highly secure and reliable cloud environment. With the launch of the IBM supplier option for RISE with SAP, clients have the tools to help accelerate the migration of their on-premise SAP software workloads to IBM Cloud, backed by industry-leading security capabilities.
  • In addition, IBM is launching a new program called BREAKTHROUGH with IBM for RISE with SAP, which includes a portfolio of solutions and consulting services to help accelerate and amplify the journey to SAP S/4HANA Cloud. The solutions and services, built on a flexible and scalable platform, use intelligent workflows to streamline operations. They offer an engagement model that aids in the planning, execution, and support of holistic business transformation. Clients are also given the option and flexibility to migrate SAP solution workloads to the public cloud with the help of deep industry expertise.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Deliverables
  • 1.2 Study Assumptions
  • 1.3 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Increased demand for end-to-end application hosting
    • 4.2.2 The requirement to improve and secure critical business applications
    • 4.2.3 Increase in the level of application infrastructure
  • 4.3 Market Restraints
    • 4.3.1 Security risks associated with application data
  • 4.4 Value Chain / Supply Chain Analysis
  • 4.5 Porters 5 Force Analysis
    • 4.5.1 Threat of New Entrants
    • 4.5.2 Bargaining Power of Buyers/Consumers
    • 4.5.3 Bargaining Power of Suppliers
    • 4.5.4 Threat of Substitute Products
    • 4.5.5 Intensity of Competitive Rivalry
  • 4.6 PESTLE Analysis

5 MARKET SEGMENTATION

  • 5.1 Organization Size
    • 5.1.1 Small & Medium-scale Enterprises
    • 5.1.2 Large Enterprises
  • 5.2 End-user Verticals
    • 5.2.1 BFSI
    • 5.2.2 Retail & E-Commerce
    • 5.2.3 IT & Telecom
    • 5.2.4 Manufacturing
    • 5.2.5 Healthcare
  • 5.3 Geography
    • 5.3.1 North America
      • 5.3.1.1 United States
      • 5.3.1.2 Canada
      • 5.3.1.3 Mexico
      • 5.3.1.4 Rest of North America
    • 5.3.2 Europe
      • 5.3.2.1 Germany
      • 5.3.2.2 United Kingdom
      • 5.3.2.3 France
      • 5.3.2.4 Russia
      • 5.3.2.5 Spain
      • 5.3.2.6 Rest of Europe
    • 5.3.3 Asia Pacific
      • 5.3.3.1 India
      • 5.3.3.2 China
      • 5.3.3.3 Japan
      • 5.3.3.4 Rest of Asia Pacific
    • 5.3.4 South America
      • 5.3.4.1 Brazil
      • 5.3.4.2 Argentina
    • 5.3.5 Middle East
      • 5.3.5.1 United Arab Emirates
      • 5.3.5.2 Saudi Arabia
      • 5.3.5.3 Rest of Middle East

6 COMPETITIVE LANDSCAPE

  • 6.1 Vendor Market Share
  • 6.2 Mergers & Acquisitions
  • 6.3 Company Profiles
    • 6.3.1 Fujitsu Limited
    • 6.3.2 IBM Corporation
    • 6.3.3 HCL Technologies Limited
    • 6.3.4 Wipro Limited
    • 6.3.5 VIRTUSTREAM INC.
    • 6.3.6 RACKSPACE INC.
    • 6.3.7 CenturyLink, Inc.
    • 6.3.8 DXC Technology Company
    • 6.3.9 BMC Software, INC.
    • 6.3.10 Mindtree Limited
    • 6.3.11 Unisys Corporation

7 MARKET OPPORTUNITIES AND FUTURE TRENDS