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市場調查報告書
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1627209

工作空間即服務 (WaaS):市場佔有率分析、產業趨勢與成長預測(2025-2030 年)

Workspace As A Service (WaaS) - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)

出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

工作空間即服務市場規模預計到 2025 年為 110.6 億美元,預計到 2030 年將達到 198.7 億美元,預測期內(2025-2030 年)複合年成長率為 12.43%。

工作空間即服務 (WaaS)-市場-IMG1

主要亮點

  • 無論是在文書工作前工作,還是在旅途中使用平板電腦或智慧型手機工作,工作空間即服務都可以讓員工存取他們需要的所有工具。這種服務能力使企業能夠更靈活地運作並提高生產力,從而創造各種最終用戶對服務的需求。
  • 借助 WaaS,您的員工可以提高工作效率,並且無論身在何處都可以獲得所需的應用程式和資料。企業正在認知到 WaaS 的價值,因為它使他們擺脫了地理限制並降低了基礎設施管理成本,同時保持了員工的易用性。
  • 由於各行業 BYOD 的使用不斷增加,對輕鬆部署、擴充性、快速可用性和經濟實惠的虛擬虛擬桌面的需求不斷增加,全球 WaaS 市場預計將擴大。英特爾、SAP 和 Blackstone 等大公司也開始資助 BYOD 計畫。一旦您的員工配備了行動設備,他們就可以使用您的組織設計的特定行動平台在任何地方工作。
  • WaaS 解決方案允許多個使用者登入相同虛擬Windows 伺服器。 WaaS 供應商負責處理資源配置、負載平衡和網路問題,因此虛擬桌面環境不需要額外的維護或相關成本。因此,WaaS 已成為滿足組織虛擬桌面需求的可行選擇。
  • 限制跨產業採用 WaaS 解決方案的主要挑戰是該服務需要高速網路連線。 WaaS 可能不適合在不尋常環境中營運的企業,在這些環境中,員工經常分佈在大片區域,無法存取高速網路。
  • COVID-19 大流行迫使幾乎每個人都在家工作,這對員工和企業都有利,因為 WaaS 為員工提供了在辦公室外工作所需的應用程式,並加速了 WaaS 市場在全球的傳播。

工作空間即服務 (WaaS) 市場趨勢

電信和 IT 佔據主要市場佔有率

  • 通訊和 IT 產業 BYOD 和雲端處理的採用率很高。該領域是 WaaS 的早期採用者。受訪的 IT 產業包括提供諮詢以及基於 IT 的產品和服務的公司。因此,大多數製造資產都是無形的,包括許多公司。
  • WaaS 經濟且靈活,可滿足不斷變化的需求,例如業務擴張、收縮和季節性變化。企業可以根據需要進行擴展,並且只需為他們使用的服務付費。隨著各行業越來越多的員工採用遠端和混合工作習慣,向員工提供 WaaS 對於企業來說至關重要。
  • WaaS 被世界各地的企業和中小型企業 (SMB) 採用,為最終用戶提供駐留在實體辦公環境中辦公桌上的資源的虛擬工作空間模型。工作空間即服務(WaaS)因其成本低且易於管理而在 IT 和電訊領域也被廣泛採用。
  • 軟體應用程式使公司能夠從數位業務管道中獲得收益,從而增加了自動化和發布新應用程式和功能的需求。由於其成本優勢,這種需求也導致了向雲端的轉變。透過將軟體轉移到雲端基礎的服務,IT 和通訊公司可以更安全地運作。
  • 通訊業的知名企業華為技術有限公司已將其在印度的研發中心遷移到名為「桌面雲端」的雲端處理平台。透過將運算和儲存遷移到雲端,與傳統桌面環境相比,該公司能夠將整體費用降低近 88%。

北美佔據主要市場佔有率

  • 在北美,BYOD趨勢的採用率相對較高。在北美,尋找經濟高效的方法來保護企業資料和管理 IT 部署的需求非常突出,這正在推動北美工作空間即服務 (WaaS) 市場的發展。
  • 隨著北美經濟的發展,公司預計將在全部區域擴張。因此,WaaS 趨勢和公司發展為市場上的供應商提供了機會。 WaaS 模型提供的遠端存取使員工能夠在面對技術挑戰時保持生產力。從任何裝置登入桌面的選項可讓使用者從遇到技術問題的裝置切換並繼續​​工作,而不會浪費時間進行維修。
  • 該地區擁有廣泛的製造業,隨著美國希望為OEM製造商生產自己的供應商產品,中小微型企業部門的成長正在加速。金融科技在銀行業數位化的崛起也支撐了該地區的 WaaS 市場。
  • 此外,WaaS 模型可讓您輕鬆地按月增加或減少設備和使用者的數量,而不會增加內部 IT 團隊部署、監控和保護設備的負擔。
  • 讓多個使用者共用一個桌面實例是雲端桌面的主要好處之一。在不同時間使用相同的雲端桌面對於跨多個時區工作的企業非常有用。 WaaS 還包括 DaaS,它無需額外成本即可提供對單一桌面的靈活多用戶訪問,並且正在推動北美市場的成長。

工作空間即服務 (WaaS) 產業概述

工作空間即服務 (WaaS) 市場競爭非常激烈,有幾家大公司進入該市場。目前,這些大公司中只有少數幾家在市場佔有率方面佔據主導地位。然而,許多公司正在透過贏得新契約、投資和現代化服務支援來擴大其市場佔有率。

2023 年 11 月,Kasm Technologies 與 Intersources(透過先進技術解決方案支援國際企業的跨國公司)合作,為 Masu 提供按需雲端桌面、應用程式流程和 Web 隔離技術。該夥伴關係關係利用了 Kasm Workspaces 的技術組合和 Intersources 在政府服務、雲端營運、產品主導成長和數位轉型方面的能力。該合資企業將使大型和小型企業能夠受益於現代虛擬桌面基礎設施的敏捷性和效率,而無需傳統虛擬桌面基礎設施的複雜性和高成本。

2023 年 9 月,Salesforce 和 Google Workspace 的 Generative AI Assistant 將協助客戶跨平台安全地工作,在 Google Workspace 中產生自訂內容、更新記錄並觸發 Salesforce 中的工作流程。此次夥伴關係建立在現有 Salesforce Data Cloud 和 Google Cloud夥伴關係的基礎上,旨在跨 Salesforce Customer 360 和 Google Workspace 提供互聯的生成式 AI 體驗。

其他好處:

  • Excel 格式的市場預測 (ME) 表
  • 3 個月分析師支持

目錄

第1章簡介

  • 研究假設和市場定義
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章市場洞察

  • 市場概況
  • 產業吸引力波特五力分析
    • 新進入者的威脅
    • 買家/消費者的議價能力
    • 供應商的議價能力
    • 替代品的威脅
    • 競爭公司之間敵對關係的強度
  • 產業價值鏈分析
  • COVID-19 市場影響評估

第5章市場動態

  • 市場促進因素
    • 各行業擴大採用 BYOD
    • 對經濟實惠的虛擬桌面解決方案的需求不斷成長
  • 市場挑戰
    • 軟體整合挑戰
    • 網路效能與頻寬問題

第6章 市場細分

  • 按發展
    • 民眾
    • 私人的
    • 混合
  • 按解決方案/服務
    • 桌面即服務 (DaaS)
    • 應用程式即服務 (AaaS)
  • 按公司
    • 小型企業
    • 主要企業
  • 按行業分類
    • 銀行、金融服務和保險 (BFSI)
    • 教育
    • 零售
    • 政府機構
    • 通訊/IT
    • 衛生保健
    • 其他行業
  • 按地區
    • 北美洲
    • 歐洲
    • 亞太地區
    • 拉丁美洲
    • 中東/非洲

第7章 競爭格局

  • 公司簡介
    • Amazon Web Services Inc.
    • VMware Inc.
    • Citrix Systems Inc.
    • Microsoft Corporation
    • Getronics NV
    • Unisys Corporation
    • NTT DATA Corporation
    • Colt Technology Services
    • Cloudalize NV
    • Dizzion Inc.

第8章投資分析

第9章 市場機會及未來趨勢

簡介目錄
Product Code: 51071

The Workspace As A Service Market size is estimated at USD 11.06 billion in 2025, and is expected to reach USD 19.87 billion by 2030, at a CAGR of 12.43% during the forecast period (2025-2030).

Workspace As A Service (WaaS) - Market - IMG1

Key Highlights

  • Whether working at a desk or on the go with a tablet or smartphone, employees can access all the tools they require thanks to workspace as a service. This service feature allows businesses more operational flexibility to boost productivity, creating demand for the service from various end users.
  • WaaS enables employees to be more productive and capable of obtaining necessary apps and data, regardless of location. Businesses recognize the value of WaaS because it gives them freedom from geographical constraints and reduces infrastructure administration costs while maintaining employee experience.
  • The global WaaS market is expected to increase due to increased BYOD usage across various industries, easy deployment, scalability, quick availability, and rising demand for reasonably priced virtual desktop virtualization. Major corporations, including Intel, SAP, and Blackstone, have also started funding BYOD programs. If staff have their mobile devices prepared, they can work from anywhere using the specific mobile platform the organization has designed.
  • WaaS solutions allow businesses with several users to log into the same virtual Windows server. WaaS providers handle the supply of resources, load balancing, and network issues, so virtual desktop environments don't require additional maintenance or associated costs. WaaS has consequently emerged as a practical choice that meets the requirements of organizations for desktop virtualization.
  • A major challenge restricting the adoption of WaaS solutions across industries is the requirement for a fast Internet connection for the service. WaaS could not be suitable for a business if it operates in an unusual environment where employees are frequently distributed across broad regions without access to fast Internet.
  • The COVID-19 pandemic pushes almost everyone to work from home as WaaS provides employees with the applications they need for work outside the office, benefiting both employees and companies and fuelling the adoption of the WaaS market worldwide.

Workspace as a Service (WaaS) Market Trends

Telecom and IT to hold a Major Market Share

  • The telecom and IT sector have witnessed a high BYOD and cloud computing penetration rate. The sector has been an early adopter of WaaS. The IT sector considered for the study includes enterprises that are into consulting and offering IT-based products and services. Therefore, most of their manufactured assets are intangible and include many enterprises.
  • WaaS is flexible and economical for meeting changing demands for a company's expansion, contraction, or seasonal changes. Businesses can scale their size as necessary to only pay for the services they utilize. Offering WaaS to employees will be essential for enterprises because many workers in all sectors adopt remote and hybrid work habits.
  • WaaS provides end users with a virtual workspace model of the resources end users would have at their desks within a physical office environment, adopted by enterprises and small and medium businesses (SMBs) worldwide. Low costs and easy management have also led Workspace as a Service implementation to most IT and Telecom sectors.
  • Since software applications allow organizations to derive revenue from digital business channels, there is a stronger need to automate and release new applications and functionalities. This need has also led to a shift to the cloud, owing to the cost benefits. The migration of software to cloud-based services enables IT and Telecom companies to have better security in their operations.
  • Huawei Technologies, a prominent player in the telecom industry, migrated its R&D center in India to its cloud computing platform called 'Desktop Cloud.' The company could save almost 88% of its overall expenses by migrating its computing and storage to the cloud compared to the traditional desktop environment.

North America to hold a Major Market Share

  • North America is witnessing relatively high adoption rates of the BYOD trend. The need for securing enterprise data and finding cost-efficient ways of managing IT deployment is evident in the region, which drives North America's Workspace as a Service (WaaS) Market.
  • The enterprise expansion across the region is expected with the economic development in North America. Therefore, adopting the WaaS trend and enterprise growth provides opportunities for the vendors in the market. Due to the remote access that WaaS models provide, employees can continue to be productive in the face of technological challenges. Users can switch from a device that gives them technical issues and continue working without losing any time for repairs, thanks to the option to log on to the desktop from any device.
  • The region has a broad range of manufacturing industries, and the growth of the MSME sector is gearing up because the USA wants to produce in-house supplier products for its OEMs. The rising fintechs for digitalization of the banking sector also support the WaaS market in the region because SMBs only have to pay for the number of end users they need at any given time due to the monthly subscription.
  • Additionally, WaaS models make it simple for the business to scale the number of devices and users up or down on a monthly cycle without burdening the internal IT team with the responsibility of deploying, monitoring, and protecting those additional devices.
  • Multiple users sharing a single desktop instance is one of the main benefits of cloud desktops. Having the same cloud desktop available at different times of the day might be very helpful for businesses working in several time zones. WaaS includes DaaS, which offers a flexible, multi-user access to a single desktop without extra cost, driving the market's growth in North America.

Workspace as a Service (WaaS) Industry Overview

The workspace-as-a-service market is moderately competitive and comprises several major players. Currently, only a few of these major players dominate the market in terms of market share. However, many companies are increasing their market presence by securing new contracts, investing in, and modernizing service support.

In November 2023, Kasm Technologies has partnered with Intersources, a global player empowering international businesses with advanced tech solutions, to provide on-demand cloud desktops, application streaming, and web isolation technology for secure digital workspaces. This partnership will leverage the Kasm Workspaces technology portfolio and intersources' capabilities in government services, cloud operations, product-led growth, and digital transformation. The joint venture will enable large and small organizations to benefit from the agility and efficiency of a modern virtual desktop infrastructure without the traditional complexity and high costs.

In September 2023, Salesforce and Google Workspace generative AI assistants will let customers securely work across platforms to generate customized content in Google Workspace, update records, and trigger workflows in Salesforce. The partnership deepens existing Salesforce Data Cloud and Google Cloud partnerships to power connected generative AI experiences across Salesforce Customer 360 and Google Workspace.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness Porter's Five Forces Analysis
    • 4.2.1 Threat of New Entrants
    • 4.2.2 Bargaining Power of Buyers/Consumers
    • 4.2.3 Bargaining Power of Suppliers
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Industry Value Chain Analysis
  • 4.4 Assessment of the Impact of COVID-19 on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Rising Adoption of BYOD across Various Industries
    • 5.1.2 Increasing Demand for Affordable Desktop Virtualization Solutions
  • 5.2 Market Challenges
    • 5.2.1 Software Integration Challenges
    • 5.2.2 Network Performance and Bandwidth Issues

6 MARKET SEGMENTATION

  • 6.1 By Deployment
    • 6.1.1 Public
    • 6.1.2 Private
    • 6.1.3 Hybrid
  • 6.2 By Solution and Service
    • 6.2.1 Desktop as a Service (DaaS)
    • 6.2.2 Application as a Service (AaaS)
  • 6.3 By Enterprise
    • 6.3.1 Small and Medium Enterprises
    • 6.3.2 Large Enterprises
  • 6.4 By End-user Vertical
    • 6.4.1 Banking, Financial Services and Insurance (BFSI)
    • 6.4.2 Education
    • 6.4.3 Retail
    • 6.4.4 Government
    • 6.4.5 Telecom and IT
    • 6.4.6 Healthcare
    • 6.4.7 Other End-user Verticals
  • 6.5 By Geography
    • 6.5.1 North America
    • 6.5.2 Europe
    • 6.5.3 Asia-Pacific
    • 6.5.4 Latin America
    • 6.5.5 Middle East & Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Amazon Web Services Inc.
    • 7.1.2 VMware Inc.
    • 7.1.3 Citrix Systems Inc.
    • 7.1.4 Microsoft Corporation
    • 7.1.5 Getronics NV
    • 7.1.6 Unisys Corporation
    • 7.1.7 NTT DATA Corporation
    • 7.1.8 Colt Technology Services
    • 7.1.9 Cloudalize NV
    • 7.1.10 Dizzion Inc.

8 INVESTMENT ANALYSIS

9 MARKET OPPORTUNITIES AND FUTURE TRENDS