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市場調查報告書
商品編碼
1456992

全球自助結帳系統系統市場 - 2024 年至 2029 年預測

Global Self-Checkout Systems Market - Forecasts from 2024 to 2029

出版日期: | 出版商: Knowledge Sourcing Intelligence | 英文 141 Pages | 商品交期: 最快1-2個工作天內

價格
簡介目錄

預計自助結帳系統系統市場在預測期內將以 16.80% 的複合年成長率成長,從 2022 年的 155.41 億美元增至 2029 年的 460.99 億美元。

自助結帳系統系統是一種用於零售、超級市場和飯店領域的自動化系統,可協助顧客自助訂購和結帳,而無需店員的協助。自助結帳系統變得越來越普及,因為它們減少了購物車的廢棄率,保證比傳統結帳通道更短的隊伍,並釋放員工時間來執行其他與商店相關的業務。

隨著越來越多的商家專注於改善消費者的便利性和購物體驗,自助結帳的採用在全球範圍內顯著增加。由於對改善患者體驗的投資增加,它也已廣泛應用於醫療產業。

市場促進因素:

  • 自動化的進步推動了自助結帳系統系統市場的成長。

在世界許多領域,自動化正迅速取代傳統的變革力量。隨著包括零售和餐旅服務業在內的所有部門和業務擴大採用自動化,自助結帳系統系統預計將在倉庫和商店業務中變得普及普遍。自助點餐、自助掃描、自助支付等減少排長隊的功能有助於提高市場受歡迎程度。

此外,隨著勞動力的減少,零售業近年來機器人和自動化產品的採用顯著增加。由於技術進步和物聯網在零售領域的普及不斷提高,該市場目前正在穩步擴張。店主在技術上投入了更多資金,以幫助解決庫存管理、產品識別和店內出現的其他挑戰。

  • 技術進步

由於技術的不斷進步,雜貨店的體驗正在經歷重大轉變,其中人工智慧 (AI) 的整合是一個引人注目的成功案例。美國最大的連鎖超級市場克羅格順應了這一趨勢,推出了人工智慧自助結帳(SCO),以提高客戶滿意度並最大限度地減少庫存損失。在試點成功後,克羅格已在 1,700 家商店實施了基於人工智慧的自助結帳系統。

該技術創建了虛擬自助結帳概念,透過眼動追蹤虛擬實境 (VR) 商店模擬,利用創新的商店規劃和消費者研究方法。這種開創性的方法旨在最佳化客戶體驗並簡化結帳流程。

此外,生物特徵認證方法的整合是自助結帳系統的成長趨勢。這包括利用客戶指紋、手腕掃描、臉部辨識等來增強安全性並簡化付款流程。值得注意的是,這項技術目前已在 Amazon Go、Amazon Fresh、Whole Foods 和各種第三方商店等知名零售商處提供。

一個典型的例子是 Amazon One,該系統允許用戶有意掃描和識別手掌,並允許用戶選擇何時何地進行識別。這代表著不斷發展的雜貨店技術在安全、便利交易領域向前邁出了一大步。

自助結帳市場依組件分為硬體和軟體。

自助結帳市場依組件分為硬體和軟體。硬體部分進一步細分為客戶展示、皮帶、價格領導者和其他部分。

預計北美將在自助結帳市場中佔據很大佔有率。

從區域來看,自助結帳系統系統市場分為北美、南美、歐洲、中東和非洲以及亞太地區。由於加拿大和美國的大賣場和超級市場擴大實施自助結帳系統系統,北美佔據了顯著的市場佔有率。然而,由於零售和餐旅服務業的成長,以及自動化和數位化趨勢的不斷上升,亞太地區預計將成長最快。

新興國家市場開拓:

  • 2024 年 1 月 - NCR Voyix Corporation 是全球領先的零售、餐飲和銀行業數位商務解決方案平台,也是全球最大的自助結帳供應商,推出了下一代 NCR Voyix 商務平台。我們宣布推出的自助結帳。
  • 2023 年 4 月 - 全球零售管理軟體供應商 Teamwork Commerce 宣布推出支援 RFID 的自助結帳系統解決方案。該技術允許顧客立即掃描所有商品,減少結帳時間和店內麻煩。
  • 2023 年 11 月 - 機場推出自助篩檢選項。隨著航空客運量的增加,其數量超過了疫情前的水平。目標是提高篩檢效率並改善乘客體驗,同時保持運輸安全官員 (TSO) 數量的穩定。作為其快速篩檢計劃的一部分,S&T 尋求包括自助乘客篩檢在內的解決方案。這項措施使得 PreCheck(R) 乘客無需 TSO 的幫助即可完成篩檢程序。

公司產品

  • 皮帶式自助結帳 - 皮帶式自助收銀機結合了自助結帳的便利性和皮輸送機的優點。對於喜歡自助結帳的大客戶的場所來說,傳送帶自助結帳是個不錯的選擇。泛自助服務 Oston 的技術和舉措使您能夠圍繞您選擇的 POS 創建獨特的設計。主要功能包括硬體整合服務、便利的服務存取面板、使用您首選的 POS、現金和硬幣回收設備、帶行李架的體重計安全板以及根據您的要求進行的其他客製化。
  • Flex Market(R) - Flex Market 是自助服務亭的最新進展,它縮短了家常小菜區、熟食店、咖啡櫃檯、顧客登機區甚至快速結帳通道的排隊時間並增強了人流。 Flex Market 的即插即用客製化功能為店主和客戶在訂購時提供了無盡的客製化選項,使他們能夠靈活地滿足 21 世紀零售的需求。提供順暢的消費者體驗並透過耐用的硬體架構留住消費者。三個部署選項可用於輕鬆維護和可自訂配置。

目錄

第1章 簡介

  • 市場概況
  • 市場定義
  • 調查範圍
  • 市場區隔
  • 貨幣
  • 先決條件
  • 基準年和預測年時間表
  • 相關人員的主要利益

第2章調查方法

  • 研究設計
  • 調查過程

第3章執行摘要

  • 主要發現
  • 分析師觀點

第4章市場動態

  • 市場促進因素
  • 市場限制因素
  • 波特五力分析
  • 產業價值鏈分析
  • 分析師觀點

第5章全球自助結帳系統系統市場組成分析

  • 介紹
  • 硬體
    • 市場機會和趨勢
    • 成長前景
    • 地域盈利
  • 軟體
    • 市場機會和趨勢
    • 成長前景
    • 地域盈利

第6章依模式分類的全球自助結帳系統系統市場

  • 介紹
  • 現金
    • 市場機會趨勢
    • 成長前景
    • 地理收益
  • 無現金
    • 市場機會和趨勢
    • 成長前景
    • 地域盈利

第7章全球自助結帳系統系統市場實施情形

  • 介紹
  • 獨立的
    • 市場機會趨勢
    • 成長前景
    • 地域盈利
  • 檯面
    • 市場機會和趨勢
    • 成長前景
    • 地域盈利
  • 壁掛
    • 市場機會和趨勢
    • 成長前景
    • 地理收益

第8章以最終用戶產業分類的全球自助結帳系統系統市場

  • 介紹
  • 娛樂
    • 市場機會和趨勢
    • 成長前景
    • 地域盈利
  • 醫療保健
    • 市場機會和趨勢
    • 成長前景
    • 地域盈利
  • 款待
    • 市場機會趨勢
    • 成長前景
    • 地域盈利
  • 零售
    • 市場機會和趨勢
    • 成長前景
    • 地域盈利

第9章全球自助結帳系統系統市場按地區分析

  • 介紹
  • 北美洲
    • 按成分
    • 按型號
    • 透過實施
    • 按最終用戶產業
    • 按國家/地區
  • 南美洲
    • 按成分
    • 按型號
    • 透過實施
    • 按最終用戶產業
    • 按國家/地區
  • 歐洲
    • 按成分
    • 按型號
    • 透過實施
    • 按最終用戶產業
    • 按國家/地區
  • 中東/非洲
    • 按成分
    • 按型號
    • 透過實施
    • 按最終用戶產業
    • 按國家/地區
  • 亞太地區
    • 按成分
    • 按型號
    • 透過實施
    • 按最終用戶產業
    • 按國家/地區

第10章競爭環境及分析

  • 主要企業及策略分析
  • 市場佔有率分析
  • 合併、收購、協議和合作
  • 競爭對手儀表板

第11章 公司簡介

  • Flooid
  • NCR Corporation
  • Toshiba Global Commerce Solutions
  • Pan-Oston
  • ECR Software Corporation
  • Fujitsu
  • OLEA Kiosks Inc.
  • Slabb Kiosks
  • Diebold Nixdorf, Incorporated
簡介目錄
Product Code: KSI061611339

Global Self-Checkout Systems Market is projected to grow at a CAGR of 16.80% during the forecast period to reach US$46.099 billion by 2029, from US$15.541 billion in 2022.

Self-checkout systems are automated systems used in the retail, supermarket, and hospitality sectors to assist customers with self-ordering and checkout without the assistance of any staff members. Self-service checkout systems are becoming more and more popular as a result of their capacity to decrease cart abandonment, guarantee shorter lines than traditional checkout lanes, and free up staff time for other store-related tasks.

The adoption of self-checkout systems has significantly increased globally as a result of merchants' rising emphasis on enhancing consumer happiness and the shopping experience. Additionally, it has become more widely used in the healthcare industry as a result of increasing investments made to enhance the patient experience.

Market Drivers:

  • Increasing Automation to grow the self-checkout system market-

Automation is quickly replacing traditional forces of transformation in many global sectors. Self-checkout systems are projected to become more prevalent in warehouses and store operations due to the rising adoption of automation across sectors and businesses including retail and hospitality. Self-ordering, self-scan and pay, and other features that reduce long lines are factors in their rising market popularity.

The adoption of robotic and automated goods has also significantly increased in the retail sector over the past several years as a result of the shrinking workforce. The market is still expanding at a steady rate thanks to technological advancements and rising IoT penetration in the retail sector. Shop owners are spending more money on technology to help with inventory management, product identification, and other challenges that occur in-store.

  • Technological Advancements-

The grocery store experience is undergoing a significant transformation through continuous technological advancements, with a notable success being the integration of artificial intelligence (AI). Kroger, the largest supermarket chain in the United States, has embraced this trend by introducing AI-enabled self-service checkouts (SCOs) to enhance customer satisfaction and minimize stock losses. Following a successful pilot phase, Kroger has implemented this AI-based self-checkout system in 1,700 stores, with plans for a comprehensive rollout across all locations shortly.

This technology has given rise to the concept of virtual self-checkouts, utilizing innovative store planning and shopper research approaches through eye-tracking virtual reality (VR) store simulations. This pioneering method aims to optimize the customer experience and streamline the checkout process.

Furthermore, the integration of biometric authentication methods represents a growing trend within self-checkout systems. This includes leveraging customer fingerprints, wrist scans, or facial recognition to enhance security and simplify payment procedures. Notably, this technology is now available at prominent retailers such as Amazon Go, Amazon Fresh, Whole Foods, and various third-party locations.

A prime example is Amazon One, a system where users intentionally scan their palms for recognition, putting them in control of when and where they choose to be identified. This signifies a significant step forward in the realm of secure and convenient transactions within the evolving landscape of grocery store technology.

Self-checkout Systems Market by component is segmented into hardware and software

By component, the Self-Checkout system market is segmented into Hardware and Software segments. The hardware segment is further subdivided into Customer Displays, Belts, Price Readers, and Other segments.

North America is anticipated to hold a significant share of the self-checkout systems market.

Geographically, the Self-Checkout system market is segmented as North America, South America, Europe, the Middle East and Africa, and Asia Pacific. North America holds a notable share of the market owing to the rising adoption of self-checkout systems by hypermarkets and supermarkets in Canada and the US. However, the Asia Pacific region is anticipated to have the fastest growth owing to growth in the retail and hospitality industry along with growing automation and digitization trends.

Market Developments:

  • January 2024- NCR Voyix Corporation, a global platform and provider of digital commerce solutions for the retail, restaurant, and banking industries, and recognized as the world's largest self-checkout vendor, announced the launch of its Next Generation Self-Checkout Solution powered by NCR Voyix Commerce Platform. The NCR Voyix Next Generation Self-Checkout Solution represented a significant evolution in the checkout experience for both retailers and shoppers.
  • April 2023- Teamwork Commerce, the global provider of retail management software, announced the launch of its RFID-Powered Self-Checkout solution, aimed at simplifying the checkout process for in-store customers. The technology enabled customers to instantly scan all items, thereby reducing checkout times and making in-store experiences hassle-free.
  • November 2023- A Self-Service Screening Option was introduced at the airport. With the increasing number of air travelers surpassing pre-pandemic levels. The goal was to enhance screening efficiency and improve the passenger experience while maintaining a stable number of Transportation Security Officers (TSOs). As part of its Screening at Speed Program, S&T pursued a solution involving passenger self-service screening. This initiative allowed PreCheck(R) passengers to complete the screening process with minimal to no assistance from TSOs.

Company Products:

  • Belting Self-Checkout.- Belted self-checkout combines the convenience of self-checkout with the advantages of a belted conveyor. For establishments with large-basket clients who prefer self-service checkouts, a belted self-checkout is a fantastic choice. Pan-Self-Service Oston's Technology initiative allows customers to create a unique design centered on their chosen point of sale. The key features include hardware integration services, convenient service access panels, and use of customers' preferred point of sale, cash and coin recycling equipment, weight scale security plates with bag racks, and other customizations upon request.
  • Flex Market(R)- The newest advancement in self-service kiosks, Flex Market shortens lines and enhances traffic flow at prepared food areas, delis, coffee counters, client boarding areas, and even rapid checkout lanes. The plug-and-play Made-to-Order functionality of Flex Market gives shop owners and customers infinite customization options when placing orders, providing flexibility to meet the needs of 21st-century retail. It is a durable hardware architecture that offers a frictionless consumer experience and retains consumers. It offers three distinct placement options, is easily maintained, and has customizable configurations.

Market Segmentation:

By Component

  • Hardware
  • Customer Display
  • Belts
  • Price Readers
  • Others
  • Software

By Model

  • Cash
  • Cashless

By Mounting

  • Stand-alone
  • Countertop
  • Wall-mounted

By End-user Industry

  • Entertainment
  • Healthcare
  • Hospitality
  • Retail

By Geography

  • North America
  • USA
  • Canada
  • Mexico
  • South America
  • Brazil
  • Argentina
  • Others
  • Europe
  • UK
  • Germany
  • France
  • Italy
  • Others
  • Middle East and Africa
  • Saudi Arabia
  • UAE
  • Israel
  • Others
  • Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Taiwan
  • Indonesia
  • Thailand
  • Others

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. Market Overview
  • 1.2. Market Definition
  • 1.3. Scope of the Study
  • 1.4. Market Segmentation
  • 1.5. Currency
  • 1.6. Assumptions
  • 1.7. Base, and Forecast Years Timeline
  • 1.8. Key benefits to the stakeholder

2. RESEARCH METHODOLOGY

  • 2.1. Research Design
  • 2.2. Research Process

3. EXECUTIVE SUMMARY

  • 3.1. Key Findings
  • 3.2. Analyst View

4. MARKET DYNAMICS

  • 4.1. Market Drivers
  • 4.2. Market Restraints
  • 4.3. Porter's Five Forces Analysis
    • 4.3.1. Bargaining Power of Suppliers
    • 4.3.2. Bargaining Power of Buyers
    • 4.3.3. Threat of New Entrants
    • 4.3.4. Threat of Substitutes
    • 4.3.5. Competitive Rivalry in the Industry
  • 4.4. Industry Value Chain Analysis
  • 4.5. Analyst View

5. GLOBAL SELF-CHECKOUT SYSTEM MARKET ANALYSIS BY COMPONENT

  • 5.1. Introduction
  • 5.2. Hardware
    • 5.2.1. Market opportunities and trends
    • 5.2.2. Growth prospects
    • 5.2.3. Geographic lucrativeness
      • 5.2.3.1. Customer Display
      • 5.2.3.2. Belts
      • 5.2.3.3. Price Readers
      • 5.2.3.4. Others
  • 5.3. Software
    • 5.3.1. Market opportunities and trends
    • 5.3.2. Growth prospects
    • 5.3.3. Geographic lucrativeness

6. GLOBAL SELF-CHECKOUT SYSTEM MARKET BY MODEL

  • 6.1. Introduction
  • 6.2. Cash
    • 6.2.1. Market opportunities and trends
    • 6.2.2. Growth prospects
    • 6.2.3. Geographic lucrativeness
  • 6.3. Cash-less
    • 6.3.1. Market opportunities and trends
    • 6.3.2. Growth prospects
    • 6.3.3. Geographic lucrativeness

7. GLOBAL SELF-CHECKOUT SYSTEM MARKET BY MOUNTING

  • 7.1. Introduction
  • 7.2. Stand-Alone
    • 7.2.1. Market opportunities and trends
    • 7.2.2. Growth prospects
    • 7.2.3. Geographic lucrativeness
  • 7.3. Countertop
    • 7.3.1. Market opportunities and trends
    • 7.3.2. Growth prospects
    • 7.3.3. Geographic lucrativeness
  • 7.4. Wall-Mounted
    • 7.4.1. Market opportunities and trends
    • 7.4.2. Growth prospects
    • 7.4.3. Geographic lucrativeness

8. GLOBAL SELF-CHECKOUT SYSTEM MARKET BY END-USER INDUSTRY

  • 8.1. Introduction
  • 8.2. Entertainment
    • 8.2.1. Market opportunities and trends
    • 8.2.2. Growth prospects
    • 8.2.3. Geographic lucrativeness
  • 8.3. Healthcare
    • 8.3.1. Market opportunities and trends
    • 8.3.2. Growth prospects
    • 8.3.3. Geographic lucrativeness
  • 8.4. Hospitality
    • 8.4.1. Market opportunities and trends
    • 8.4.2. Growth prospects
    • 8.4.3. Geographic lucrativeness
  • 8.5. Retail
    • 8.5.1. Market opportunities and trends
    • 8.5.2. Growth prospects
    • 8.5.3. Geographic lucrativeness

9. GLOBAL SELF-CHECKOUT SYSTEM MARKET ANALYSIS BY GEOGRAPHY

  • 9.1. Introduction
  • 9.2. North America
    • 9.2.1. By Component
    • 9.2.2. By Model
    • 9.2.3. By Mounting
    • 9.2.4. By End-user Industry
    • 9.2.5. By Country
      • 9.2.5.1. United States
        • 9.2.5.1.1. Market Trends and Opportunities
        • 9.2.5.1.2. Growth Prospects
      • 9.2.5.2. Canada
        • 9.2.5.2.1. Market Trends and Opportunities
        • 9.2.5.2.2. Growth Prospects
      • 9.2.5.3. Mexico
        • 9.2.5.3.1. Market Trends and Opportunities
        • 9.2.5.3.2. Growth Prospects
  • 9.3. South America
    • 9.3.1. By Component
    • 9.3.2. By Model
    • 9.3.3. By Mounting
    • 9.3.4. By End-user Industry
    • 9.3.5. By Country
      • 9.3.5.1. Brazil
        • 9.3.5.1.1. Market Trends and Opportunities
        • 9.3.5.1.2. Growth Prospects
      • 9.3.5.2. Argentina
        • 9.3.5.2.1. Market Trends and Opportunities
        • 9.3.5.2.2. Growth Prospects
      • 9.3.5.3. Others
        • 9.3.5.3.1. Market Trends and Opportunities
        • 9.3.5.3.2. Growth Prospects
  • 9.4. Europe
    • 9.4.1. By Component
    • 9.4.2. By Model
    • 9.4.3. By Mounting
    • 9.4.4. By End-user Industry
    • 9.4.5. By Country
      • 9.4.5.1. Germany
        • 9.4.5.1.1. Market Trends and Opportunities
        • 9.4.5.1.2. Growth Prospects
      • 9.4.5.2. France
        • 9.4.5.2.1. Market Trends and Opportunities
        • 9.4.5.2.2. Growth Prospects
      • 9.4.5.3. United Kingdom
        • 9.4.5.3.1. Market Trends and Opportunities
        • 9.4.5.3.2. Growth Prospects
      • 9.4.5.4. Italy
        • 9.4.5.4.1. Market Trends and Opportunities
        • 9.4.5.4.2. Growth Prospects
      • 9.4.5.5. Others
        • 9.4.5.5.1. Market Trends and Opportunities
        • 9.4.5.5.2. Growth Prospects
  • 9.5. Middle East and Africa
    • 9.5.1. By Component
    • 9.5.2. By Model
    • 9.5.3. By Mounting
    • 9.5.4. By End-user Industry
    • 9.5.5. By Country
      • 9.5.5.1. Saudi Arabia
        • 9.5.5.1.1. Market Trends and Opportunities
        • 9.5.5.1.2. Growth Prospects
      • 9.5.5.2. UAE
        • 9.5.5.2.1. Market Trends and Opportunities
        • 9.5.5.2.2. Growth Prospects
      • 9.5.5.3. Israel
        • 9.5.5.3.1. Market Trends and Opportunities
        • 9.5.5.3.2. Growth Prospects
      • 9.5.5.4. Others
        • 9.5.5.4.1. Market Trends and Opportunities
        • 9.5.5.4.2. Growth Prospects
  • 9.6. Asia Pacific
    • 9.6.1. By Component
    • 9.6.2. By Model
    • 9.6.3. By Mounting
    • 9.6.4. By End-user Industry
    • 9.6.5. By Country
      • 9.6.5.1. China
        • 9.6.5.1.1. Market Trends and Opportunities
        • 9.6.5.1.2. Growth Prospects
      • 9.6.5.2. Japan
        • 9.6.5.2.1. Market Trends and Opportunities
        • 9.6.5.2.2. Growth Prospects
      • 9.6.5.3. India
        • 9.6.5.3.1. Market Trends and Opportunities
        • 9.6.5.3.2. Growth Prospects
      • 9.6.5.4. South Korea
        • 9.6.5.4.1. Market Trends and Opportunities
        • 9.6.5.4.2. Growth Prospects
      • 9.6.5.5. Indonesia
        • 9.6.5.5.1. Market Trends and Opportunities
        • 9.6.5.5.2. Growth Prospects
      • 9.6.5.6. Taiwan
        • 9.6.5.6.1. Market Trends and Opportunities
        • 9.6.5.6.2. Growth Prospects
      • 9.6.5.7. Thailand
        • 9.6.5.7.1. Market Trends and Opportunities
        • 9.6.5.7.2. Growth Prospects
      • 9.6.5.8. Others
        • 9.6.5.8.1. Market Trends and Opportunities
        • 9.6.5.8.2. Growth Prospects

10. COMPETITIVE ENVIRONMENT AND ANALYSIS

  • 10.1. Major Players and Strategy Analysis
  • 10.2. Market Share Analysis
  • 10.3. Mergers, Acquisition, Agreements, and Collaborations
  • 10.4. Competitive Dashboard

11. COMPANY PROFILES

  • 11.1. Flooid
  • 11.2. NCR Corporation
  • 11.3. Toshiba Global Commerce Solutions
  • 11.4. Pan-Oston
  • 11.5. ECR Software Corporation
  • 11.6. Fujitsu
  • 11.7. OLEA Kiosks Inc.
  • 11.8. Slabb Kiosks
  • 11.9. Diebold Nixdorf, Incorporated