Zocdoc:第一印象 (2023年)

鑑於當今醫療保健市場持續面臨的人員配置挑戰，醫療保健提供者組織正在尋找能夠產生新業務並減輕調度負擔的工具。此外，當今患者的首要任務是能夠在線自行安排。Zocdoc 旨在通過其基於雲的預訂平台滿足醫療保健提供者和患者當前的需求。

本報告以Zocdoc所提供的醫療用調度平台為焦點，提供使用該平台的客戶的第一印象、客戶體驗和滿意度等調查。

目錄

第1章 Zocdoc:客戶體驗 (CX) - 第一印象

第2章 考慮要點

第3章 Zocdoc:企業簡介

第4章 解決方案的技術規格 (Zocdoc提供)

Given the staffing challenges that persist in today's healthcare market, provider organizations want tools that generate new business and alleviate their scheduling burden. Additionally, a top priority for patients today is the ability to self-schedule online. Zocdoc aims to meet the current needs of both provider organizations and patients through a cloud-based booking platform. This report examines customer experience and satisfaction with Zocdoc's platform.

Table of Contents

1. Zocdoc Customer Experience: An Initial Look

2. Points to Ponder

3. Zocdoc: Company Profile at a Glance

4. Solution Technical Specifications (provided by Zocdoc)