2025-2029年全球職場人工智慧市場

全球職場人工智慧市場預計在 2024-2029 年預測期內將達到 2,065.14 億美元，複合年成長率為 21.3%。

本報告對全球職場人工智慧市場進行了全面分析，包括市場規模和預測、趨勢、成長要素和挑戰，以及對約 25 家公司的供應商分析。

本報告對當前市場格局、最新趨勢和促進因素以及整體市場環境進行了最新分析，而整體市場環境的促進因素包括對生產力和營運效率的不懈追求、人工智慧技術的快速發展和日益普及、巨量資料的激增以及對預測性洞察的需求。

本研究採用客觀的方法，結合一手和二手訊息，包括來自主要行業相關人員的意見。報告包含全面的市場規模數據、區域細分分析、供應商格局以及對主要企業的分析。報告提供歷史數據和預測數據。

該研究指出，生成式人工智慧的廣泛應用及其與企業核心工作流程的融合，是未來幾年推動全球職場人工智慧市場成長的關鍵因素之一；此外，對負責任且符合倫理的人工智慧日益成長的需求以及向超自動化的轉型，預計將在市場上創造巨大的需求。

目錄

第1章執行摘要

第2章 Technavio 分析

• 價格、生命週期、顧客購買籃、採用率和購買標準分析
• 投入與差異化因素的重要性
• 混淆來源
• 促進因素和挑戰的影響

第3章 市場情勢

• 市場生態系統
• 市場特徵
• 價值鏈分析

第4章 市場規模

• 市場定義
• 市場區隔分析
• 2024年市場規模
• 2024-2029年市場展望

第5章 市場規模表現

• 2019-2023年全球職場人工智慧市場
• 2019-2023年技術細分市場分析
• 應用細分市場分析 2019-2023
• 2019-2023年按部署方式分類的細分市場分析
• 2019-2023年區域市場分析
• 2019-2023年國家細分市場分析

第6章五力分析

• 五力分析概述
• 買方的議價能力
• 供應商的議價能力
• 新進入者的威脅
• 替代品的威脅
• 競爭威脅
• 市場狀況

7. 按技術分類的市場細分

• 比較：按技術
• 電腦視覺
• 語音辨識
• 機器學習
• 自然語言處理（NLP）
• 科技市場機遇

第8章 按應用進行市場細分

• 比較：按應用
• 工作流程自動化
• 預測分析
• 員工敬業度
• 按應用分類的市場機會

9. 依部署方式進行市場區隔

• 比較：依部署方式
• 基於雲端的
• 本地部署
• 按部署方式分類的市場機會

第10章 客戶情況

第11章 區域情勢

• 區域細分
• 區域比較
• 北美洲
  • 美國
  • 加拿大
  • 墨西哥
• 歐洲
  • 德國
  • 英國
  • 法國
  • 義大利
  • 荷蘭
  • 西班牙
• 亞太地區
  • 中國
  • 日本
  • 印度
  • 韓國
  • 澳洲
  • 印尼
• 南美洲
  • 巴西
  • 阿根廷
  • 哥倫比亞
• 中東和非洲
  • 沙烏地阿拉伯
  • 阿拉伯聯合大公國
  • 南非
  • 以色列
  • 土耳其
• 各區域的市場機遇

第12章：促進因素、挑戰與機遇

• 市場促進因素
• 市場挑戰
• 促進因素和挑戰的影響
• 市場機遇

第13章 競爭格局

• 概述
• 競爭格局
• 令人困惑的局面
• 產業風險

第14章 競爭分析

• 公司簡介
• 企業排名指數
• 公司市場定位
• Amazon Web Services Inc.
• Google LLC
• Infosys Ltd.
• IBM Corp.
• Meta Platforms Inc.
• Microsoft Corp.
• Oracle Corp.
• Salesforce Inc.
• SAP SE
• ServiceNow Inc.
• Slack Technologies LLC
• Tata Consultancy Services
• UiPath Inc.
• Workday Inc.
• Zoom Video Communications Inc.

第15章附錄

The global AI in workplace market is forecasted to grow by USD 206501.4 mn during 2024-2029, accelerating at a CAGR of 21.3% during the forecast period. The report on the global AI in workplace market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by unrelenting pursuit of productivity and operational efficiency , rapid advancements in AI technology and increasing accessibility , proliferation of big data and demand for predictive insights.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

Technavio's global AI in workplace market is segmented as below:

By Technology

• Computer vision
• Speech recognition
• ML
• NLP

By Application

• Workflow automation
• Predictive analytics
• Employee engagement

By Deployment

• Cloud based
• On premises

Geography

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • France
  • Italy
  • The Netherlands
  • Spain
• APAC
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
• South America
  • Brazil
  • Argentina
  • Colombia
• Middle East and Africa
  • UAE
  • South Africa
  • Turkey
• Rest of World (ROW)

This study identifies the proliferation of generative AI and its integration into core enterprise workflows as one of the prime reasons driving the global AI in workplace market growth during the next few years. Also, rising imperative of responsible and ethical AI and shift towards hyperautomation will lead to sizable demand in the market.

The report on the global AI in workplace market covers the following areas:

• Global AI in workplace market sizing
• Global AI in workplace market forecast
• Global AI in workplace market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading global AI in workplace market vendors that include Alibaba Group Holding Ltd., Amazon Web Services Inc., Atos SE, Baidu Inc., Google LLC, Infosys Ltd., IBM Corp., Meta Platforms Inc., Microsoft Corp., NEC Corp., Oracle Corp., Sage Group Plc, Salesforce Inc., SAP SE, ServiceNow Inc., Slack Technologies LLC, Tata Consultancy Services, UiPath Inc., Workday Inc., Zoom Video Communications Inc.. Also, the global AI in workplace market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

• 1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Global Market Characteristics
  • Executive Summary - Chart on Market by Geography
  • Executive Summary - Chart on Market Segmentation by Technology
  • Executive Summary - Chart on Market Segmentation by Application
  • Executive Summary - Chart on Market Segmentation by Deployment
  • Executive Summary - Chart on Incremental Growth
  • Executive Summary - Data Table on Incremental Growth
  • Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

• 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• 2.2 Criticality of inputs and Factors of differentiation
• 2.3 Factors of disruption
• 2.4 Impact of drivers and challenges

3 Market Landscape

• 3.1 Market ecosystem
• 3.2 Market characteristics
• 3.3 Value chain analysis

4 Market Sizing

• 4.1 Market definition
• 4.2 Market segment analysis
  • Market segments
• 4.3 Market size 2024
• 4.4 Market outlook: Forecast for 2024-2029

5 Historic Market Size

• 5.1 Global AI In Workplace Market 2019 - 2023
  • Historic Market Size - Data Table on Global AI In Workplace Market 2019 - 2023 ($ million)
• 5.2 Technology segment analysis 2019 - 2023
  • Historic Market Size - Technology Segment 2019 - 2023 ($ million)
• 5.3 Application segment analysis 2019 - 2023
  • Historic Market Size - Application Segment 2019 - 2023 ($ million)
• 5.4 Deployment segment analysis 2019 - 2023
  • Historic Market Size - Deployment Segment 2019 - 2023 ($ million)
• 5.5 Geography segment analysis 2019 - 2023
  • Historic Market Size - Geography Segment 2019 - 2023 ($ million)
• 5.6 Country segment analysis 2019 - 2023
  • Historic Market Size - Country Segment 2019 - 2023 ($ million)

6 Five Forces Analysis

• 6.1 Five forces summary
  • Five forces analysis - Comparison between 2024 and 2029
• 6.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2024 and 2029
• 6.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2024 and 2029
• 6.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2024 and 2029
• 6.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2024 and 2029
• 6.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2024 and 2029
• 6.7 Market condition

7 Market Segmentation by Technology

• 7.1 Market segments
• 7.2 Comparison by Technology
• 7.3 Computer vision - Market size and forecast 2024-2029
• 7.4 Speech recognition - Market size and forecast 2024-2029
• 7.5 ML - Market size and forecast 2024-2029
• 7.6 NLP - Market size and forecast 2024-2029
• 7.7 Market opportunity by Technology
  • Market opportunity by Technology ($ million)

8 Market Segmentation by Application

• 8.1 Market segments
• 8.2 Comparison by Application
• 8.3 Workflow automation - Market size and forecast 2024-2029
• 8.4 Predictive analytics - Market size and forecast 2024-2029
• 8.5 Employee engagement - Market size and forecast 2024-2029
• 8.6 Market opportunity by Application
  • Market opportunity by Application ($ million)

9 Market Segmentation by Deployment

• 9.1 Market segments
• 9.2 Comparison by Deployment
• 9.3 Cloud based - Market size and forecast 2024-2029
• 9.4 On premises - Market size and forecast 2024-2029
• 9.5 Market opportunity by Deployment
  • Market opportunity by Deployment ($ million)

10 Customer Landscape

• 10.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

11 Geographic Landscape

• 11.1 Geographic segmentation
• 11.2 Geographic comparison
• 11.3 North America - Market size and forecast 2024-2029
  • 11.3.1 US - Market size and forecast 2024-2029
  • 11.3.2 Canada - Market size and forecast 2024-2029
  • 11.3.3 Mexico - Market size and forecast 2024-2029
• 11.4 Europe - Market size and forecast 2024-2029
  • 11.4.1 Germany - Market size and forecast 2024-2029
  • 11.4.2 UK - Market size and forecast 2024-2029
  • 11.4.3 France - Market size and forecast 2024-2029
  • 11.4.4 Italy - Market size and forecast 2024-2029
  • 11.4.5 The Netherlands - Market size and forecast 2024-2029
  • 11.4.6 Spain - Market size and forecast 2024-2029
• 11.5 APAC - Market size and forecast 2024-2029
  • 11.5.1 China - Market size and forecast 2024-2029
  • 11.5.2 Japan - Market size and forecast 2024-2029
  • 11.5.3 India - Market size and forecast 2024-2029
  • 11.5.4 South Korea - Market size and forecast 2024-2029
  • 11.5.5 Australia - Market size and forecast 2024-2029
  • 11.5.6 Indonesia - Market size and forecast 2024-2029
• 11.6 South America - Market size and forecast 2024-2029
  • 11.6.1 Brazil - Market size and forecast 2024-2029
  • 11.6.2 Argentina - Market size and forecast 2024-2029
  • 11.6.3 Colombia - Market size and forecast 2024-2029
• 11.7 Middle East and Africa - Market size and forecast 2024-2029
  • 11.7.1 Saudi Arabia - Market size and forecast 2024-2029
  • 11.7.2 UAE - Market size and forecast 2024-2029
  • 11.7.3 South Africa - Market size and forecast 2024-2029
  • 11.7.4 Israel - Market size and forecast 2024-2029
  • 11.7.5 Turkey - Market size and forecast 2024-2029
• 11.8 Market opportunity by geography
  • Market opportunity by geography ($ million)
  • Data Tables on Market opportunity by geography ($ million)

12 Drivers, Challenges, and Opportunity

• 12.1 Market drivers
  • Unrelenting pursuit of productivity and operational efficiency
  • Rapid advancements in AI technology and increasing accessibility
  • Proliferation of Big Data and demand for predictive insights
• 12.2 Market challenges
  • Critical shortage of AI expertise and workforce reskilling imperative
  • Data privacy, security, and evolving regulatory compliance
  • High implementation costs and demonstrating return on investment (ROI)
• 12.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2024 and 2029
• 12.4 Market opportunities
  • Proliferation of generative AI and its integration into core enterprise workflows
  • Rising imperative of responsible and ethical AI
  • Shift towards hyperautomation

13 Competitive Landscape

• 13.1 Overview
• 13.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation
• 13.3 Landscape disruption
  • Overview on factors of disruption
• 13.4 Industry risks
  • Impact of key risks on business

14 Competitive Analysis

• 14.1 Companies profiled
  • Companies covered
• 14.2 Company ranking index
  • Company ranking index
• 14.3 Market positioning of companies
  • Matrix on companies position and classification
• 14.4 Amazon Web Services Inc.
  • Amazon Web Services Inc. - Overview
  • Amazon Web Services Inc. - Product / Service
  • Amazon Web Services Inc. - Key news
  • Amazon Web Services Inc. - Key offerings
  • SWOT
• 14.5 Google LLC
  • Google LLC - Overview
  • Google LLC - Product / Service
  • Google LLC - Key offerings
  • SWOT
• 14.6 Infosys Ltd.
  • Infosys Ltd. - Overview
  • Infosys Ltd. - Business segments
  • Infosys Ltd. - Key news
  • Infosys Ltd. - Key offerings
  • Infosys Ltd. - Segment focus
  • SWOT
• 14.7 IBM Corp.
  • IBM Corp. - Overview
  • IBM Corp. - Business segments
  • IBM Corp. - Key news
  • IBM Corp. - Key offerings
  • IBM Corp. - Segment focus
  • SWOT
• 14.8 Meta Platforms Inc.
  • Meta Platforms Inc. - Overview
  • Meta Platforms Inc. - Business segments
  • Meta Platforms Inc. - Key offerings
  • Meta Platforms Inc. - Segment focus
  • SWOT
• 14.9 Microsoft Corp.
  • Microsoft Corp. - Overview
  • Microsoft Corp. - Business segments
  • Microsoft Corp. - Key news
  • Microsoft Corp. - Key offerings
  • Microsoft Corp. - Segment focus
  • SWOT
• 14.10 Oracle Corp.
  • Oracle Corp. - Overview
  • Oracle Corp. - Business segments
  • Oracle Corp. - Key news
  • Oracle Corp. - Key offerings
  • Oracle Corp. - Segment focus
  • SWOT
• 14.11 Salesforce Inc.
  • Salesforce Inc. - Overview
  • Salesforce Inc. - Product / Service
  • Salesforce Inc. - Key news
  • Salesforce Inc. - Key offerings
  • SWOT
• 14.12 SAP SE
  • SAP SE - Overview
  • SAP SE - Business segments
  • SAP SE - Key news
  • SAP SE - Key offerings
  • SAP SE - Segment focus
  • SWOT
• 14.13 ServiceNow Inc.
  • ServiceNow Inc. - Overview
  • ServiceNow Inc. - Product / Service
  • ServiceNow Inc. - Key news
  • ServiceNow Inc. - Key offerings
  • SWOT
• 14.14 Slack Technologies LLC
  • Slack Technologies LLC - Overview
  • Slack Technologies LLC - Product / Service
  • Slack Technologies LLC - Key offerings
  • SWOT
• 14.15 Tata Consultancy Services
  • Tata Consultancy Services - Overview
  • Tata Consultancy Services - Business segments
  • Tata Consultancy Services - Key news
  • Tata Consultancy Services - Key offerings
  • Tata Consultancy Services - Segment focus
  • SWOT
• 14.16 UiPath Inc.
  • UiPath Inc. - Overview
  • UiPath Inc. - Product / Service
  • UiPath Inc. - Key news
  • UiPath Inc. - Key offerings
  • SWOT
• 14.17 Workday Inc.
  • Workday Inc. - Overview
  • Workday Inc. - Product / Service
  • Workday Inc. - Key news
  • Workday Inc. - Key offerings
  • SWOT
• 14.18 Zoom Video Communications Inc.
  • Zoom Video Communications Inc. - Overview
  • Zoom Video Communications Inc. - Product / Service
  • Zoom Video Communications Inc. - Key news
  • Zoom Video Communications Inc. - Key offerings
  • SWOT

15 Appendix

• 15.1 Scope of the report
  • Market definition
  • Objectives
  • Notes and caveats
• 15.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist
• 15.3 Currency conversion rates for US$
  • Currency conversion rates for US$
• 15.4 Research methodology
  • Research methodology
• 15.5 Data procurement
  • Information sources
• 15.6 Data validation
  • Data validation
• 15.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing
• 15.8 Data synthesis
  • Data synthesis
• 15.9 360 degree market analysis
  • 360 degree market analysis
• 15.10 List of abbreviations
  • List of abbreviations