人工智慧申訴管理市場規模、佔有率和趨勢分析報告：按技術、應用、部署、行業、地區和細分市場預測，2025 年至 2033 年

AI Complaint Management Market Size, Share & Trends Analysis Report By Technology, By Application, By Deployment (Cloud, On-premises, Hybrid), By Vertical, By Region, And Segment Forecasts, 2025 - 2033

出版日期: 2025年07月17日 | 出版商:

Grand View Research | 英文 100 Pages | 商品交期: 2-10個工作天內

價格

簡介目錄圖表

人工智慧申訴管理市場摘要

2024 年全球人工智慧申訴管理市場規模估計為 52.9 億美元，預計到 2033 年將達到 289.2 億美元，2025 年至 2033 年的複合年成長率為 21.1%。由於人工智慧系統的進步，市場成長預計將顯著加速，這些進步增強了申訴管理系統，縮短了回應時間，並改變了客戶與企業之間的互動方式。

AI申訴管理產業的成長動力在於對以客戶為中心的經營模式的高度重視。快速、有效且個人化地解決申訴對於維護客戶滿意度和忠誠度至關重要。 AI 解決方案透過自動化工單管理、執行即時情緒分析以及使用預測分析來最佳化整個申訴解決流程，從而實現這一點。這種方法不僅降低了營運成本，還提高了回應的速度和準確性，使公司在客戶服務方面具有競爭優勢。

如今，客戶期望透過社群媒體、電子郵件、聊天或語音獲得順暢的支援體驗，因此，跨數位管道的客戶互動日益複雜，數量也日益增多，這使得統一的多通路申訴管理變得至關重要。人工智慧主導的解決方案可以整合和分析來自不同管道的申訴，從而實現一致且協調的回應。對於在新興數位世界中尋求提供卓越客戶體驗並建立長期忠誠度的企業而言，此功能至關重要。

然而，對可操作洞察和數據主導策略日益成長的需求，正推動人工智慧在申訴管理中的應用。人工智慧技術可以分析大量客戶回饋，發現規律，並在問題惡化之前進行預測，從而提高客戶滿意度、業務效率和品牌聲譽。

The global AI complaint management market size was estimated at USD 5.29 billion in 2024 and is projected to reach USD 28.92 billion by 2033, growing at a CAGR of 21.1% from 2025 to 2033. The market growth is anticipated to be significantly accelerated due to the advancements in artificial intelligence systems for enhancing the complaint management systems by increasing the speed of response times, transforming the interaction between the customer and the business.

The AI complaint management industry's growth is driven by the strong focus on customer-centric business models for resolving complaints quickly, effectively, and in a personalized manner is valuable for sustaining customer satisfaction and loyalty. AI solutions allow this by automating ticket management, performing real-time sentiment analysis, and using predictive analytics to optimize the entire complaint resolution process. This approach not only lowers operational costs but also improves the speed and precision of responses, providing businesses with a competitive advantage in customer service.

The rising complexity and total volume of customer interactions happening across various digital channels. Today's customers expect smooth support experiences, whether they reach out via social media, email, chat, or voice, making unified, multi-channel complaint management essential. AI-driven solutions can consolidate and analyze complaints from these different sources, enabling consistent and coordinated responses. This capability is mandatory for companies looking to provide outstanding customer experiences and build long-term loyalty in the rising digital world.

However, the growing need for actionable insights and data-driven strategies is driving the adoption of AI in complaint management. AI technologies can analyze large volumes of customer feedback, uncover patterns, and anticipate problems before they become critical. This enables organizations to understand and solve underlying issues proactively, refine their products and services, and stay aligned with changing regulatory requirements, which results in higher customer satisfaction, greater operational efficiency, and a stronger brand reputation.

Global AI Complaint Management Market Report Segmentation

This report forecasts revenue growth on global, regional, and country levels and provides an analysis of the industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the global AI complaint management market report based on technology, application, deployment, vertical, and region.

Technology Outlook (Revenue, USD Million, 2021 - 2033)
Machine Learning
Natural Language Processing
Robotic Process Automation (RPA)
Speech Recognition
Predictive Analytics
Others
Application Outlook (Revenue, USD Million, 2021 - 2033)
Customer Complaint Resolution
Fraud Detection & Escalation
Feedback Analysis
Social Media Complaint Handling
Others
Deployment Outlook (Revenue, USD Million, 2021 - 2033)
Cloud
On-premises
Hybrid
Vertical Outlook (Revenue, USD Million, 2021 - 2033)
IT & ITES
Hospitality & Travel
Healthcare and Life Sciences
Retail & E-commerce
BFSI
Government and Public Sector
Telecommunications
Others
Regional Outlook (Revenue, USD Million, 2021 - 2033)
North America
- U.S.
- Canada
- Mexico
Europe
- UK
- Germany
- France
Asia Pacific
- China
- India
- Japan
- South Korea
- Australia
Latin America
- Brazil
Middle East and Africa
- KSA
- UAE
- South Africa

Chapter 1. Methodology and Scope

1.1. Market Segmentation and Scope
1.2. Research Methodology
- 1.2.1. Information Procurement
1.3. Information or Data Analysis
1.4. Methodology
1.5. Research Scope and Assumptions
1.6. Market Formulation & Validation
1.7. List of Data Sources

Chapter 2. Executive Summary

2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights

Chapter 3. AI Complaint Management Market Variables, Trends, & Scope

3.1. Market Lineage Outlook
3.2. Market Dynamics
- 3.2.1. Market Driver Analysis
- 3.2.2. Market Restraint Analysis
- 3.2.3. Industry Challenge
3.3. AI Complaint Management Market Analysis Tools
- 3.3.1. Industry Analysis - Porter's
  - 3.3.1.1. Bargaining power of the suppliers
  - 3.3.1.2. Bargaining power of the buyers
  - 3.3.1.3. Threats of substitution
  - 3.3.1.4. Threats from new entrants
  - 3.3.1.5. Competitive rivalry
- 3.3.2. PESTEL Analysis
  - 3.3.2.1. Political landscape
  - 3.3.2.2. Economic and Social landscape
  - 3.3.2.3. Technological landscape

Chapter 4. AI Complaint Management Market: Technology Estimates & Trend Analysis

4.1. Segment Dashboard
4.2. AI Complaint Management Market: Technology Movement Analysis, 2024 & 2033 (USD Million)
4.3. Machine Learning
- 4.3.1. Machine Learning Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
4.4. Natural Language Processing
- 4.4.1. Natural Language Processing Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
4.5. Robotic Process Automation
- 4.5.1. Robotic Process Automation Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
4.6. Speech Recognition
- 4.6.1. Speech Recognition Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
4.7. Predictive Analytics
- 4.7.1. Natural Language Processing Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
4.8. Others
- 4.8.1. Others Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)

Chapter 5. AI Complaint Management Market: Application Estimates & Trend Analysis

5.1. Segment Dashboard
5.2. AI Complaint Management Market: Technology Movement Analysis, 2024 & 2033 (USD Million)
5.3. Customer Complaint Resolution
- 5.3.1. Customer Complaint Resolution Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
5.4. Fraud Detection & Escalation
- 5.4.1. Fraud Detection & Escalation Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
5.5. Feedback Analysis
- 5.5.1. Feedback Analysis Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
5.6. Social Media Complaint Handling
- 5.6.1. Social Media Complaint Handling Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
5.7. Others
- 5.7.1. Others Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)

Chapter 6. AI Complaint Management Market: Deployment Estimates & Trend Analysis

6.1. Segment Dashboard
6.2. AI Complaint Management Market: Technology Movement Analysis, 2024 & 2033 (USD Million)
6.3. Cloud
- 6.3.1. Cloud Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.4. On-premises
- 6.4.1. On-premises Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
6.5. Hybrid
- 6.5.1. Hybrid Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)

Chapter 7. AI Complaint Management Market: Vertical Estimates & Trend Analysis

7.1. Segment Dashboard
7.2. AI Complaint Management Market: Vertical Movement Analysis, 2024 & 2033 (USD Million)
7.3. IT & ITES
- 7.3.1. IT & ITES Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.4. Hospitality & Travel
- 7.4.1. Hospitality & Travel Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.5. Healthcare and Life Sciences
- 7.5.1. Healthcare and Life Sciences Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.6. Retail & E-commerce
- 7.6.1. Retail & E-commerce Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.7. BFSI
- 7.7.1. BFSI Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.8. Government and Public Sector
- 7.8.1. Government and Public Sector Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.9. Telecommunications
- 7.9.1. Telecommunications Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)
7.10. Others
- 7.10.1. Others Market Revenue Estimates and Forecasts, 2021 - 2033 (USD Million)

Chapter 8. AI Complaint Management Market: Regional Estimates & Trend Analysis

8.1. AI Complaint Management Market Share, By Region, 2024 & 2033 (USD Million)
8.2. North America
- 8.2.1. North America AI Complaint Management Market Estimates and Forecasts, 2024 - 2033 (USD Million)
  - 8.2.1.1. North America AI Complaint Management Market Estimates and Forecasts, by Country, 2024 - 2033 (USD Million)
  - 8.2.1.2. North America AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.2.1.3. North America AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.2.1.4. North America AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.2.1.5. North America AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.2.2. U.S.
  - 8.2.2.1. U.S. AI Complaint Management Market Estimates and Forecasts, 2024 - 2033 (USD Million)
  - 8.2.2.2. U.S. AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.2.2.3. U.S. AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.2.2.4. U.S. AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.2.2.5. U.S. AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.2.3. Canada
  - 8.2.3.1. Canada AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.2.3.2. Canada AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.2.3.3. Canada AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.2.3.4. Canada AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.2.4. Mexico
  - 8.2.4.1. Mexico AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.2.4.2. Mexico AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.2.4.3. Mexico AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.2.4.4. Mexico AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
8.3. Europe
- 8.3.1. Europe AI Complaint Management Market Estimates and Forecasts, 2024 - 2033 (USD Million)
  - 8.3.1.1. Europe AI Complaint Management Market Estimates and Forecasts, by Country, 2024 - 2033 (USD Million)
  - 8.3.1.2. Europe AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.3.1.3. Europe AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.3.1.4. Europe AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.3.1.5. Europe AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.3.2. UK
  - 8.3.2.1. UK AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.3.2.2. UK AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.3.2.3. UK AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.3.2.4. UK AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.3.3. Germany
  - 8.3.3.1. Germany AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.3.3.2. Germany AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.3.3.3. Germany AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.3.3.4. Germany AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.3.4. France
  - 8.3.4.1. France AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.3.4.2. France AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.3.4.3. France AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.3.4.4. France AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
8.4. Asia Pacific
- 8.4.1. Asia Pacific AI Complaint Management Market Estimates and Forecasts, 2024 - 2033 (USD Million)
  - 8.4.1.1. Asia Pacific AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.4.1.2. Asia Pacific AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.4.1.3. Asia Pacific AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.4.1.4. Asia Pacific AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.4.2. China
  - 8.4.2.1. China AI Complaint Management Market Estimates and Forecasts, 2024 - 2033 (USD Million)
  - 8.4.2.2. China AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.4.2.3. China AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.4.2.4. China AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.4.2.5. China AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.4.3. Japan
  - 8.4.3.1. Japan AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.4.3.2. Japan AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.4.3.3. Japan AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.4.3.4. Japan AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.4.4. India
  - 8.4.4.1. India AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.4.4.2. India AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.4.4.3. India AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.4.4.4. India AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.4.5. South Korea
  - 8.4.5.1. South Korea AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.4.5.2. South Korea AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.4.5.3. South Korea AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.4.5.4. South Korea AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.4.6. Australia
  - 8.4.6.1. Australia AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.4.6.2. Australia AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.4.6.3. Australia AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.4.6.4. Australia AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
8.5. Latin America
- 8.5.1. Latin America AI Complaint Management Market Estimates and Forecasts, 2024 - 2033 (USD Million)
  - 8.5.1.1. Latin America AI Complaint Management Market Estimates and Forecasts, by Country, 2024 - 2033 (USD Million)
  - 8.5.1.2. Latin America AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.5.1.3. Latin America AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.5.1.4. Latin America AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.5.1.5. Latin America AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.5.2. Brazil
  - 8.5.2.1. Brazil AI Complaint Management Market Estimates and Forecasts, 2024 - 2033 (USD Million)
  - 8.5.2.2. Brazil AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.5.2.3. Brazil AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.5.2.4. Brazil AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.5.2.5. Brazil AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
8.6. Middle East and Africa
- 8.6.1. Middle East and Africa AI Complaint Management Market Estimates and Forecasts, 2024 - 2033 (USD Million)
  - 8.6.1.1. Middle East and Africa AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.6.1.2. Middle East and Africa AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.6.1.3. Middle East and Africa AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.6.1.4. Middle East and Africa AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.6.2. UAE
  - 8.6.2.1. UAE AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.6.2.2. UAE AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.6.2.3. UAE AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.6.2.4. UAE AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.6.3. KSA
  - 8.6.3.1. KSA AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.6.3.2. KSA AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.6.3.3. KSA AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.6.3.4. KSA AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)
- 8.6.4. South Africa
  - 8.6.4.1. South Africa AI Complaint Management Market Estimates and Forecasts, by Technology, 2024 - 2033 (USD Million)
  - 8.6.4.2. South Africa AI Complaint Management Market Estimates and Forecasts, by Application, 2024 - 2033 (USD Million)
  - 8.6.4.3. South Africa AI Complaint Management Market Estimates and Forecasts, by Deployment, 2024 - 2033 (USD Million)
  - 8.6.4.4. South Africa AI Complaint Management Market Estimates and Forecasts, by Vertical, 2024 - 2033 (USD Million)

Chapter 9. Competitive Landscape

9.1. Company Categorization
9.2. Company Market Positioning
9.3. Participant's Overview
9.4. Financial Performance
9.5. Product Benchmarking
9.6. Company Heat Map Analysis
9.7. Strategy Mapping
9.8. Company Profiles
- 9.8.1. Salesforce Inc.
  - 9.8.1.1. Participant's Overview
  - 9.8.1.2. Financial Performance
  - 9.8.1.3. Product Benchmarking
  - 9.8.1.4. Recent Developments
- 9.8.2. Verint Systems Inc.
  - 9.8.2.1. Participant's Overview
  - 9.8.2.2. Financial Performance
  - 9.8.2.3. Product Benchmarking
  - 9.8.2.4. Recent Developments
- 9.8.3. Microsoft
  - 9.8.3.1. Participant's Overview
  - 9.8.3.2. Financial Performance
  - 9.8.3.3. Product Benchmarking
  - 9.8.3.4. Recent Developments
- 9.8.4. Oracle
  - 9.8.4.1. Participant's Overview
  - 9.8.4.2. Financial Performance
  - 9.8.4.3. Product Benchmarking
  - 9.8.4.4. Recent Developments
- 9.8.5. SAP SE
  - 9.8.5.1. Participant's Overview
  - 9.8.5.2. Financial Performance
  - 9.8.5.3. Product Benchmarking
  - 9.8.5.4. Recent Developments
- 9.8.6. Zendesk, Inc.
  - 9.8.6.1. Participant's Overview
  - 9.8.6.2. Financial Performance
  - 9.8.6.3. Product Benchmarking
  - 9.8.6.4. Recent Developments
- 9.8.7. Freshworks Inc.
  - 9.8.7.1. Participant's Overview
  - 9.8.7.2. Financial Performance
  - 9.8.7.3. Product Benchmarking
  - 9.8.7.4. Recent Developments
- 9.8.8. Zoho Corporation Pvt. Ltd.
  - 9.8.8.1. Participant's Overview
  - 9.8.8.2. Financial Performance
  - 9.8.8.3. Product Benchmarking
  - 9.8.8.4. Recent Developments
- 9.8.9. NICE Ltd.
  - 9.8.9.1. Participant's Overview
  - 9.8.9.2. Financial Performance
  - 9.8.9.3. Product Benchmarking
  - 9.8.9.4. Recent Developments
- 9.8.10. Kustomer, Inc.
  - 9.8.10.1. Participant's Overview
  - 9.8.10.2. Financial Performance
  - 9.8.10.3. Product Benchmarking
  - 9.8.10.4. Recent Developments

簡介目錄圖表

List of Tables

Table 1 Global AI Complaint Management Market estimates and forecasts, by region, 2021 - 2033 (USD Million)
Table 2 Global AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 3 Global AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 4 Global AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 5 Global AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 6 North America AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Table 7 North America AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 8 North America AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 9 North America AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 10 North America AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 11 U.S. AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 12 U.S. AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 13 U.S. AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 14 U.S. AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 15 U.S AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 16 Canada AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 17 Canada AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 18 Canada AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 19 Canada AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 20 Canada AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 21 Mexico AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 22 Mexico AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 23 Mexico AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 24 Mexico AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 25 Mexico AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 26 Europe AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 27 Europe AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 28 Europe AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 29 Europe AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 30 Europe AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 31 UK AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 32 UK AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 33 UK AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 34 UK AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 35 U.K AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 36 Germany AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 37 Germany AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 38 Germany AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 39 Germany AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 40 Germany AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 41 Asia Pacific AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 42 Asia Pacific AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 43 Asia Pacific AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 44 Asia Pacific AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 45 Asia Pacific AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 46 China AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 47 China AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 48 China AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 49 China AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 50 China AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 51 India AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 52 India AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 53 India AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 54 India AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 55 India AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 56 Japan AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 57 Japan AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 58 Japan AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 59 Japan AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 60 Japan AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 61 Australia AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 62 Australia AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 63 Australia AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 64 Australia AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 65 Australia AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 66 South Korea AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 67 South Korea AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 68 South Korea AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 69 South Korea AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 70 South Korea AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 71 Latin America AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 72 Latin America AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 73 Latin America AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 74 Latin America AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 75 Latin America AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 76 Brazil AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 77 Brazil AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 78 Brazil AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 79 Brazil AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 80 Brazil AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 81 MEA AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 82 MEA AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 83 MEA AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 84 MEA AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 85 MEA AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 86 KSA AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 87 KSA AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 88 KSA AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 89 KSA AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 90 KSA AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 91 UAE AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 92 UAE AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 93 UAE AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 94 UAE AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 95 UAE AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)
Table 96 South Africa AI Complaint Management Market estimates and forecasts, 2021-2033 (USD Million)
Table 97 South Africa AI Complaint Management Market estimates and forecasts, by Technology, 2021 - 2033 (USD Million)
Table 98 South Africa AI Complaint Management Market estimates and forecasts, by Application, 2021 - 2033 (USD Million)
Table 99 South Africa AI Complaint Management Market estimates and forecasts, by Deployment, 2021 - 2033 (USD Million)
Table 100 South Africa AI Complaint Management Market estimates and forecasts, by Vertical, 2021 - 2033 (USD Million)

List of Figures

Fig. 1 AI Complaint Management Market segmentation
Fig. 2 Market research process
Fig. 3 Information procurement
Fig. 4 Primary research pattern
Fig. 5 Market research approaches
Fig. 6 Market formulation & validation
Fig. 7 AI Complaint Management Market snapshot
Fig. 8 AI Complaint Management Market segment snapshot
Fig. 9 AI Complaint Management Market competitive landscape snapshot
Fig. 10 Market driver impact analysis
Fig. 11 Market restraint impact analysis
Fig. 12 AI Complaint Management Market, Technology outlook key takeaways (USD Million)
Fig. 13 AI Complaint Management Market: Technology movement analysis, 2024 & 2033 (USD Million)
Fig. 14 Machine Learning market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 15 Natural Language Processing market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 16 Robotic Process Automation market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 17 Speech Recognition market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 18 Predictive Analytics market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 19 Others market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 20 AI Complaint Management Market, Application outlook key takeaways (USD Million)
Fig. 21 AI Complaint Management Market: Application movement analysis, 2024 & 2033 (USD Million)
Fig. 22 Customer Complaint Resolution market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 23 Fraud Detection & Escalation market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 24 Feedback Analysis market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 25 Social Media Complaint Handling market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 26 Others market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 27 AI Complaint Management Market, Deployment outlook key takeaways (USD Million)
Fig. 28 AI Complaint Management Market: Deployment movement analysis, 2024 & 2033 (USD Million)
Fig. 29 Cloud market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 30 On-premises market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 31 Hybrid market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 32 AI Complaint Management Market, Vertical outlook key takeaways (USD Million)
Fig. 33 AI Complaint Management Market: Vertical movement analysis, 2024 & 2033 (USD Million)
Fig. 34 IT & ITES market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 35 Hospitality & Travel market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 36 Healthcare and Life Sciences market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 37 Retail & E-commerce market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 38 BFSI market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 39 Government and Public Sector market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 40 Telecommunications market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 41 Others market revenue estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 42 Regional marketplace: Key takeaways
Fig. 43 AI Complaint Management Market: Regional outlook, 2024 & 2033 USD Million
Fig. 44 North America AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 45 U.S. AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 46 Canada AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 47 Europe AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 48 Mexico AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 49 UK AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 50 Germany AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 51 France AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 52 Asia Pacific AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 53 Japan AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 54 China AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 55 India AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 56 South Korea AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 57 Australia AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 58 Latin America AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 59 Brazil AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 60 MEA AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 61 KSA AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 62 UAE AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 63 South Africa AI Complaint Management Market estimates and forecasts, 2021 - 2033 (USD Million)
Fig. 64 Company Categorization
Fig. 65 Company Market Positioning
Fig. 66 Strategy framework