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市場調查報告書
商品編碼
1790286
美國醫療保健人員配備和排程軟體市場規模、佔有率和趨勢分析報告:按部署類型、應用、最終用途和細分預測,2025 年至 2033 年U.S. Healthcare Staffing And Scheduling Software Market Size, Share & Trends Analysis Report By Deployment Mode, By Application, By End Use, And Segment Forecasts, 2025 - 2033 |
美國醫療保健人員配備和排程軟體市場規模預計在 2024 年為 11.4 億美元,預計到 2033 年將達到 31.2 億美元,2025 年至 2033 年的複合年成長率為 11.86%。
對業務效率和成本控制的需求不斷成長、預測性調度和人工智慧驅動調度的興起正在推動市場成長,同時對合規性和資格認證的日益關注以及與核心醫療保健 IT 系統的整合也在推動市場成長。
美國持續存在的護理人員短缺是醫療保健人員配備和排班軟體市場成長的驅動力。人口老化、患者數量增加以及臨床醫生倦怠加劇了這種短缺,給醫療機構帶來了普遍的壓力,迫使它們在保持護理品質和合規性的同時,更好地管理有限的人力資源。例如,根據美國護理學院協會 (AACN) 發布的數據,聯邦政府預計,2025 年全職註冊護理師 (RN) 的缺口將達到 78,610 名,2030 年將達到 63,720 名。
醫療保健機構始終面臨著提供卓越患者照護的壓力。高效率的勞動力調度可以顯著降低人事費用,最大限度地減少加班時間,並減少對昂貴人力資源代理機構的使用。能夠提高人員配置準確性、實現調度自動化、驗證執照和認證以及確保遵守勞動法的軟體解決方案,有助於醫療保健機構解決護理人員運轉率不足的問題。此類系統透過減輕人工管理負擔並實現動態調度,減少了加班時間,並防止護理人員倦怠。例如,2022年4月,BookJane與俄亥俄州醫療保健協會合作,以解決俄亥俄州的人員短缺問題並提高護理品質。
自動輪班分配和自主排班功能(目前大多數主要供應商都提供)使管理人員能夠最佳化勞動力部署,同時確保輪班覆蓋的連續性。例如,Connecteam 於 2023 年 3 月推出了一款一體化勞動力管理應用程式,專門用於提高無辦公桌員工的業務。該應用程式提供考勤管理、排班和清單等工具,簡化了溝通流程,並提高了護理機構的勞動力管理效率。
此外,我們看到市場正顯著轉向人工智慧平台,這些平台能夠根據歷史趨勢、人口普查數據和業務強度預測人員需求。 Medecipher(Snapcare 旗下公司)、Oracle HCM、Aya Healthcare, Inc 和 OnShift 等公司憑藉其預測分析和基於工作量的人員配置模型脫穎而出。這些功能提高了規劃的準確性,並減少了最後一刻的人員缺口,這在醫療保健環境中是一個重大的成本和安全隱患。
此外,與現有醫院系統(EHR、HRIS、薪資核算、時間追蹤工具等)的無縫整合也是採購決策的關鍵因素。 Oracle、QGenda 和 Symplr 等供應商透過提供強大的整合功能(支援平台間即時資料交換)脫穎而出。這確保了員工決策是基於最新的臨床和管理數據。
以下的比較基準研究評估了市場參與企業,並根據關鍵領域(例如用於更智慧調度的人工智慧和預測分析;為員工提供便利的行動可訪問性;與人力資源、電子病歷和參與企業系統的整合;以及即時通訊和合規支援)確定了領導者、創新者和新興進入者。
The U.S. healthcare staffing and scheduling software market size was estimated at USD 1.14 billion in 2024 and is projected to reach USD 3.12 billion by 2033, growing at a CAGR of 11.86% from 2025 to 2033. Growing demand for operational efficiency and cost containment, and rise of predictive and AI-drive scheduling are factors contributing to market growth. In addition, growing emphasis on compliance & credentialing and integration with core health IT systems are other factors propelling market growth further.
The ongoing nursing shortage in the U.S. is a significant driver of the growth of the healthcare staffing and scheduling software market. This shortage-driven by an aging population, rising patient volumes, and clinician burnout is creating widespread pressure on healthcare facilities to manage limited staff resources better while maintaining care quality and compliance. For instance, according to the data published by the American Association of Colleges of Nursing (AACN), federal authorities project a shortage of 78,610 full-time registered nurses (RNs) in 2025 and 63,720 in 2030.
Healthcare providers are constantly under pressure to deliver enhanced patient care. Efficient workforce scheduling significantly reduces labor costs, minimizes overtime, and limits the use of expensive staffing agencies. Software solutions that improve staffing accuracy, automate scheduling, verify licensure and credentials, and ensure compliance with labor laws help healthcare organizations cope with the limited nurse availability. Such systems reduce manual administrative burdens and enable dynamic scheduling that reduces overtime and prevents nurse fatigue, which is critical in retaining nurses and sustaining care standards. For instance, in April 2022, BookJane partnered with the Ohio Healthcare Association to address staffing shortages and improve care quality in Ohio.
Automated shift assignment and self-scheduling functionalities-now offered by the majority of leading vendors-enable administrators to optimize workforce deployment while ensuring shift coverage continuity. For instance, in March 2023, Connecteam introduced its all-in-one workforce management app, focusing on enhancing operations for deskless employees. The app features tools for time and attendance management, scheduling, and checklists, aiming to streamline communication and improve efficiency in workforce management for care organizations.
Moreover, there is a substantial market shift toward AI-enabled platforms capable of forecasting staffing needs based on historical trends, census data, and workload intensity. Companies such as Medecipher (a Snapcare company), Oracle HCM, Aya Healthcare, Inc., and OnShift stand out for their predictive analytics and workload-based staffing models. These capabilities improve planning accuracy and reduce last-minute staffing gaps, a significant cost and safety concern in healthcare settings.
Furthermore, seamless integration with existing hospital systems-such as EHRs, HRIS, payroll, and time-tracking tools-is a key factor in purchasing decisions. Vendors like Oracle, QGenda, and Symplr set themselves apart by providing strong integration features that allow real-time data exchange across platforms. This guarantees workforce decisions are based on current clinical and administrative data.
The following comparative benchmarking study evaluates market players to identify leaders, innovators, and emerging players based on key areas such as: AI and predictive analytics for smarter scheduling, mobile accessibility for staff convenience, integration with HR, EHR, and payroll systems, and real-time communication and compliance support.
U.S. Healthcare Staffing And Scheduling Software Market Report Segmentation
This report forecasts revenue growth at country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the U.S. healthcare staffing and scheduling market report based on deployment mode, application, and end use: