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1789924

社交商業智慧市場規模、佔有率和趨勢分析報告：按組件、業務功能、最終用途、地區和細分市場預測，2025 年至 2033 年

Social Business Intelligence Market Size, Share & Trend Analysis Report By Component, By Business Function, By End Use, By Region, And Segment Forecast, 2025 - 2033
出版日期: | 出版商: Grand View Research | 英文 200 Pages | 商品交期: 2-10個工作天內

價格

社交商業智慧市場概覽

2024 年全球社交商業智慧市場價值估計為 293.272 億美元，預計到 2033 年將達到 810.515 億美元，2025 年至 2033 年的複合年成長率為 12.1%。企業擴大將人工智慧和機器學習融入其社交商業智慧(SBI) 平台，以自動化情緒分析、偵測消費行為模式並提供預測見解。

全球社交商業智慧產業正在利用這些技術來實現更快的決策和更深入地了解各行各業的品牌認知。組織正在轉向將多個資料來源整合到單一介面的平台。這包括整合社群媒體數據、內部業務和企業系統。目標是減少對多種工具和分散工作流程的依賴。公司希望無縫存取洞察，而不需要在應用程式之間切換。這些整合平台通常將商業智慧和人工智慧功能相結合，允許用戶在同一環境中建立報告、分析趨勢和採取行動。例如，2025 年 6 月，亞馬遜網路服務宣布推出 Q Business Suite (QBS)，這是一個結合了 QuickSight、Q Business 和 Q Apps 的整合平台，提供人工智慧主導的商業智慧、工作流程自動化以及與 Salesforce 和 Outlook 等工具的無縫整合。

此舉透過支援分段工作流程和實現即時代理決策，加強了亞馬遜在商業用途領域的地位。

企業正在超越個人定位，轉而專注於理解數位社群中的群體動態。社交平臺如今已成為集體意見的中心，共用的興趣塑造著購買行為。這種轉變推動了對能夠理解整個對話的語氣和情緒而不僅僅是孤立評論的工具的需求。社交商業智慧解決方案正在適應即時分析社區層面的趨勢。企業正在尋求能夠揭示文化背景和群體認同而非廣義人口統計的洞察。這一趨勢支持更相關、基於信任的參與和更明智的決策。例如，2025 年 6 月，美國社群媒體和線上討論平台 Reddit Inc. 在其 Community Intelligence 品牌下推出了兩款由人工智慧驅動的工具：Reddit Insights 和 Conversation Summary Add-ons，以幫助廣告商獲取即時用戶情緒和值得信賴的社群回饋。這些工具旨在透過將 Reddit 的海量內容轉化為可操作的社交商業智慧來提高行銷宣傳活動的相關性和真實性。

企業擴大將用戶生成內容作為寶貴的洞察來源。這些內容代表了真實的客戶體驗和社交平臺上未經過濾的觀點。它可以幫助公司了解他們的產品在日常對話中是如何被看待的。從使用者生成內容中收集到的洞察通常比從結構化回饋中收集到的洞察更坦率、更具情境性。公司正在將這些數據納入行銷、客戶服務和產品規劃中。正在開發的社交商業智慧工具用於大規模監控和分析這些對話。語言、語氣和情緒模式提供了消費者偏好變化的早期指標。公司可以根據現實世界的資訊快速回應新出現的問題和機會。這種方法可以增進親密關係並與受眾建立信任。它還提高了跨職能策略決策的準確性和相關性。

目錄

第1章調查方法與範圍

第2章執行摘要

3. 社交商業智慧市場變數、趨勢與範圍

  • 全球社交商業智慧市場展望
  • 產業價值鏈分析
  • 市場動態
    • 市場促進因素分析
    • 市場限制因素分析
    • 產業挑戰
  • 波特五力分析
    • 供應商權力
    • 購買力
    • 替代威脅
    • 來自新進入者的威脅
    • 競爭對手之間的競爭
  • PESTEL分析
    • 政治
    • 經濟
    • 社會
    • 科技
    • 環境
    • 合法的

4.社交商業智慧市場：組成部分展望與預測

  • 社交商業智慧市場：組件變化分析，2024 年和 2033 年

5.社交商業智慧市場：業務能力展望與預測

  • 社交商業智慧市場：2024 年和 2033 年業務能力變化分析

6. 社交商業智慧市場：最終用途前景展望與預測

  • 社交商業智慧市場：2024 年和 2033 年最終用途變化分析
    • BFSI
    • 零售與電子商務
    • 衛生保健
    • 資訊科技和通訊
    • 媒體與娛樂
    • 政府和公共部門

第7章：社交商業智慧市場：區域、估計與趨勢分析

  • 2024 年及 2033 年社交商業智慧市場佔有率（按地區）
  • 北美洲
    • 按國家/地區，2021-2033 年
    • 按組件分類，2021-2033 年
    • 依業務職能分類，2021-2033 年
    • 依最終用途，2021-2033 年
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 按國家/地區，2021-2033 年
    • 按組件分類，2021-2033 年
    • 依業務職能分類，2021-2033 年
    • 依最終用途，2021-2033 年
    • 英國
    • 德國
    • 法國
  • 亞太地區
    • 按國家/地區，2021-2033 年
    • 按組件分類，2021-2033 年
    • 依業務職能分類，2021-2033 年
    • 依最終用途，2021-2033 年
    • 中國
    • 日本
    • 印度
    • 澳洲
    • 韓國
  • 拉丁美洲
    • 按國家/地區，2021-2033 年
    • 按組件分類，2021-2033 年
    • 依業務職能分類，2021-2033 年
    • 依最終用途，2021-2033 年
    • 巴西
  • 中東和非洲
    • 按國家/地區，2021-2033 年
    • 按組件分類，2021-2033 年
    • 依業務職能分類，2021-2033 年
    • 依最終用途，2021-2033 年
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

第8章 競爭態勢

  • 主要市場參與企業的近期趨勢和影響分析
  • 供應商格局
    • 公司分類
    • 主要經銷商和通路合作夥伴名單
    • 潛在客戶名單
  • 競爭動態
    • 競爭基準化分析
    • 戰略地圖
    • 熱圖分析
  • 公司簡介/上市公司
    • Adobe Inc.
    • Google LLC
    • HubSpot, Inc.
    • IBM Corporation
    • Meltwater
    • Microsoft
    • Oracle
    • SAP SE
    • Salesforce, Inc.
    • Sprinklr Inc.
Product Code: GVR-4-68040-666-7

Social Business Intelligence Market Summary

The global social business intelligence market size was estimated at USD 29,327.2 million in 2024 and is projected to reach USD 81,051.5 million by 2033, growing at a CAGR of 12.1% from 2025 to 2033. Companies are increasingly embedding AI and machine learning into social business intelligence (SBI) platforms to automate sentiment analysis, detect patterns in consumer behavior, and provide predictive insights.

The global social business intelligence industry is utilizing these technologies to enable faster decision-making and a deeper understanding of brand perception across industries. Organizations are moving toward platforms that unify multiple data sources into a single interface. This includes integrating social media data, internal operations, and enterprise systems. The goal is to reduce reliance on multiple tools and fragmented workflows. Businesses want seamless access to insights without switching between applications. These unified platforms often combine business intelligence with automation and AI capabilities. They enable users to generate reports, analyze trends, and take action within the same environment. For instance, in June 2025, Amazon Web Services, Inc. announced the launch of Q Business Suite (QBS), a unified platform that merges QuickSight, Q Business, and Q Apps to offer AI-driven business intelligence, workflow automation, and seamless integration with tools such as Salesforce and Outlook.

This move strengthens Amazon's position in the business application space by addressing fragmented workflows and enabling real-time, agentic decision-making.

Businesses are moving beyond individual targeting to focus on understanding group dynamics within digital communities. Social platforms now serve as hubs of collective opinion, where shared interests shape purchasing behavior. This shift is driving demand for tools that can capture the tone and sentiment of entire conversations, not just isolated comments. Social business intelligence solutions are adapting to analyze community-level trends in real time. Companies want insights that show cultural context and group identity rather than generalized demographics. This trend supports more relevant, trust-based engagement and smarter decision-making. For instance, in June 2025, Reddit Inc., a U.S.-based social media and online discussion platform, launched two AI-powered tools, Reddit Insihts and Conversation Summary Add-ons, under its Community Intelligence brand to help advertisers tap into real-time user sentiment and authentic community feedback. These tools aim to enhance campaign relevance and credibility by turning Reddit's vast content into actionable social business intelligence.

Companies are focusing more on user-generated content as a valuable source of insight. This content shows real customer experiences and unfiltered opinions across social platforms. It helps businesses understand how their offerings are perceived in everyday conversations. Insights drawn from user-generated content are often more candid and context-rich than those from structured feedback. Organizations are incorporating this data into marketing, customer service, and product planning. Social business intelligence tools are being developed to monitor and analyze these conversations at scale. Patterns in language, tone, and sentiment offer early indicators of shifting consumer preferences. Businesses can respond faster to emerging concerns or opportunities based on real-world input. This approach enhances relatability and builds trust with audiences. It also improves the accuracy and relevance of strategic decisions across departments.

Global Social Business Intelligence Market Report Segmentation

This report forecasts revenue growth at the global, regional, and country levels. It provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the global social business intelligence market report based on the component, business function, end use, and region:

  • Component Outlook (Revenue, USD Million, 2021 - 2033)
  • Solution
  • Services
  • Business Function Outlook (Revenue, USD Million, 2021 - 2033)
  • Sales and Marketing
  • Customer Service/Support
  • Operations
  • Finance
  • Human Resources (HR)
  • Product Development/Innovation (R&D)
  • End Use Outlook (Revenue, USD Million, 2021 - 2033)
  • BFSI
  • Retail and E-commerce
  • Healthcare
  • IT and Telecommunications
  • Media and Entertainment
  • Government and Public Sector
  • Regional Outlook (Revenue, USD Million, 2021 - 2033)
  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • UK
    • Germany
    • France
  • Asia Pacific
    • China
    • Japan
    • India
    • Australia
    • South Korea
  • Latin America
    • Brazil
  • Middle East & Africa (MEA)
    • KSA
    • UAE
    • South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation & Scope
  • 1.2. Market Definition
  • 1.3. Information Procurement
    • 1.3.1. Purchased Database
    • 1.3.2. GVR's Internal Database
    • 1.3.3. Secondary Sources & Third-Party Perspectives
    • 1.3.4. Primary Research
  • 1.4. Information Analysis
    • 1.4.1. Data Analysis Models
  • 1.5. Market Formulation & Data Visualization
  • 1.6. Data Validation & Publishing

Chapter 2. Executive Summary

  • 2.1. Market Insights
  • 2.2. Segmental Outlook
  • 2.3. Competitive Outlook

Chapter 3. Social Business Intelligence Market Variables, Trends & Scope

  • 3.1. Global Social Business Intelligence Market Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Driver Analysis
    • 3.3.2. Market Restraint Analysis
    • 3.3.3. Industry Challenges
  • 3.4. Porter's Five Forces Analysis
    • 3.4.1. Supplier Power
    • 3.4.2. Buyer Power
    • 3.4.3. Substitution Threat
    • 3.4.4. Threat from New Entrant
    • 3.4.5. Competitive Rivalry
  • 3.5. PESTEL Analysis
    • 3.5.1. Political Landscape
    • 3.5.2. Economic Landscape
    • 3.5.3. Social Landscape
    • 3.5.4. Technological Landscape
    • 3.5.5. Environmental Landscape
    • 3.5.6. Legal Landscape

Chapter 4. Social Business Intelligence Market: Component Estimates & Forecasts

  • 4.1. Social Business Intelligence Market: Component Movement Analysis, 2024 & 2033
    • 4.1.1. Solution
      • 4.1.1.1. Solution Market estimates and forecast, 2021 - 2033 (USD Million)
    • 4.1.2. Services
      • 4.1.2.1. Services Market estimates and forecast, 2021 - 2033 (USD Million)

Chapter 5. Social Business Intelligence Market: Business Function Estimates & Forecasts

  • 5.1. Social Business Intelligence Market: Business Function Movement Analysis, 2024 & 2033
    • 5.1.1. Sales and Marketing
      • 5.1.1.1. Sales and Marketing Market estimates and forecast, 2021 - 2033 (USD Million)
    • 5.1.2. Customer Service/Support
      • 5.1.2.1. Customer Service/Support Market estimates and forecast, 2021 - 2033 (USD Million)
    • 5.1.3. Operations
      • 5.1.3.1. Operations Market estimates and forecast, 2021 - 2033 (USD Million)
    • 5.1.4. Finance
      • 5.1.4.1. Finance Market estimates and forecast, 2021 - 2033 (USD Million)
    • 5.1.5. Human Resources (HR)
      • 5.1.5.1. Human Resources (HR)/Support Market estimates and forecast, 2021 - 2033 (USD Million)
    • 5.1.6. Product Development/Innovation (R&D)
      • 5.1.6.1. Product Development/Innovation (R&D) Market estimates and forecast, 2021 - 2033 (USD Million)

Chapter 6. Social Business Intelligence Market: End Use Outlook Estimates & Forecasts

  • 6.1. Social Business Intelligence Market: End Use Movement Analysis, 2024 & 2033
    • 6.1.1. BFSI
      • 6.1.1.1. BFSI Market estimates and forecast, 2021 - 2033 (USD Million)
    • 6.1.2. Retail and E-commerce
      • 6.1.2.1. Retail and E-commerce Market estimates and forecast, 2021 - 2033 (USD Million)
    • 6.1.3. Healthcare
      • 6.1.3.1. Healthcare Market estimates and forecast, 2021 - 2033 (USD Million)
    • 6.1.4. IT and Telecommunications
      • 6.1.4.1. IT and Telecommunications Market estimates and forecast, 2021 - 2033 (USD Million)
    • 6.1.5. Media and Entertainment
      • 6.1.5.1. Media and Entertainment Market estimates and forecast, 2021 - 2033 (USD Million)
    • 6.1.6. Government and Public Sector
      • 6.1.6.1. Government and Public Sector Market estimates and forecast, 2021 - 2033 (USD Million)

Chapter 7. Social Business Intelligence Market: Regional Estimates & Trend Analysis

  • 7.1. Social Business Intelligence Market Share, By Region, 2024 & 2033 USD Million
  • 7.2. North America
    • 7.2.1. North America Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
    • 7.2.2. North America Social Business Intelligence Market Estimates and Forecasts, by Country, 2021 - 2033 (USD Million)
    • 7.2.3. North America Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
    • 7.2.4. North America Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
    • 7.2.5. North America Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.2.6. U.S.
      • 7.2.6.1. U.S. Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.2.6.2. U.S. Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.2.6.3. U.S. Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.2.6.4. U.S. Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.2.7. Canada
      • 7.2.7.1. Canada Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.2.7.2. Canada Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.2.7.3. Canada Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.2.7.4. Canada Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.2.8. Mexico
      • 7.2.8.1. Mexico Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.2.8.2. Mexico Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.2.8.3. Mexico Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.2.8.4. Mexico Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
  • 7.3. Europe
    • 7.3.1. Europe Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
    • 7.3.2. Europe Social Business Intelligence Market Estimates and Forecasts, by Country, 2021 - 2033 (USD Million)
    • 7.3.3. Europe Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
    • 7.3.4. Europe Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
    • 7.3.5. Europe Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.3.6. UK
      • 7.3.6.1. UK Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.3.6.2. UK Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.3.6.3. UK Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.3.6.4. UK Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.3.7. Germany
      • 7.3.7.1. Germany Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.3.7.2. Germany Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.3.7.3. Germany Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.3.7.4. Germany Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.3.8. France
      • 7.3.8.1. France Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.3.8.2. France Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.3.8.3. France Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.3.8.4. France Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
  • 7.4. Asia Pacific
    • 7.4.1. Asia Pacific Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
    • 7.4.2. Asia Pacific Social Business Intelligence Market Estimates and Forecasts, by Country, 2021 - 2033 (USD Million)
    • 7.4.3. Asia Pacific Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
    • 7.4.4. Asia Pacific Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
    • 7.4.5. Asia Pacific Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.4.6. China
      • 7.4.6.1. China Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.4.6.2. China Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.4.6.3. China Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.4.6.4. China Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.4.7. Japan
      • 7.4.7.1. Japan Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.4.7.2. Japan Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.4.7.3. Japan Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.4.7.4. Japan Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.4.8. India
      • 7.4.8.1. India Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.4.8.2. India Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.4.8.3. India Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.4.8.4. India Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.4.9. Australia
      • 7.4.9.1. Australia Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.4.9.2. Australia Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.4.9.3. Australia Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.4.9.4. Australia Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.4.10. South Korea
      • 7.4.10.1. South Korea Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.4.10.2. South Korea Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.4.10.3. South Korea Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.4.10.4. South Korea Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
  • 7.5. Latin America
    • 7.5.1. Latin America Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
    • 7.5.2. Latin America Social Business Intelligence Market Estimates and Forecasts, by Country, 2021 - 2033 (USD Million)
    • 7.5.3. Latin America Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
    • 7.5.4. Latin America Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
    • 7.5.5. Latin America Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.5.6. Brazil
      • 7.5.6.1. Brazil Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.5.6.2. Brazil Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.5.6.3. Brazil Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.5.6.4. Brazil Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
  • 7.6. Middle East and Africa
    • 7.6.1. Middle East and Africa Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
    • 7.6.2. Middle East and Africa Social Business Intelligence Market Estimates and Forecasts, by Country, 2021 - 2033 (USD Million)
    • 7.6.3. Middle East and Africa Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
    • 7.6.4. Middle East and Africa Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
    • 7.6.5. Middle East and Africa Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.6.6. KSA
      • 7.6.6.1. KSA Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.6.6.2. KSA Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.6.6.3. KSA Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.6.6.4. KSA Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.6.7. UAE
      • 7.6.7.1. UAE Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.6.7.2. UAE Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.6.7.3. UAE Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.6.7.4. UAE Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)
    • 7.6.8. South Africa
      • 7.6.8.1. South Africa Social Business Intelligence Market Estimates and Forecasts, 2021 - 2033 (USD Million)
      • 7.6.8.2. South Africa Social Business Intelligence Market Estimates and Forecasts, by Component, 2021 - 2033 (USD Million)
      • 7.6.8.3. South Africa Social Business Intelligence Market Estimates and Forecasts, by Business Function, 2021 - 2033 (USD Million)
      • 7.6.8.4. South Africa Social Business Intelligence Market Estimates and Forecasts, by End Use, 2021 - 2033 (USD Million)

Chapter 8. Competitive Landscape

  • 8.1. Recent Developments & Impact Analysis, By Key Market Participants
  • 8.2. Vendor Landscape
    • 8.2.1. Company categorization
    • 8.2.2. List of Key Distributors and channel Partners
    • 8.2.3. List of Potential Customers/Listing
  • 8.3. Competitive Dynamics
    • 8.3.1. Competitive Benchmarking
    • 8.3.2. Strategy Mapping
    • 8.3.3. Heat Map Analysis
  • 8.4. Company Profiles/Listing
    • 8.4.1. Adobe Inc.
      • 8.4.1.1. Participant's overview
      • 8.4.1.2. Financial performance
      • 8.4.1.3. Product benchmarking
      • 8.4.1.4. Strategic initiatives
    • 8.4.2. Google LLC
      • 8.4.2.1. Participant's overview
      • 8.4.2.2. Financial performance
      • 8.4.2.3. Product benchmarking
      • 8.4.2.4. Strategic initiatives
    • 8.4.3. HubSpot, Inc.
      • 8.4.3.1. Participant's overview
      • 8.4.3.2. Financial performance
      • 8.4.3.3. Product benchmarking
      • 8.4.3.4. Strategic initiatives
    • 8.4.4. IBM Corporation
      • 8.4.4.1. Participant's overview
      • 8.4.4.2. Financial performance
      • 8.4.4.3. Product benchmarking
      • 8.4.4.4. Strategic initiatives
    • 8.4.5. Meltwater
      • 8.4.5.1. Participant's overview
      • 8.4.5.2. Financial performance
      • 8.4.5.3. Product benchmarking
      • 8.4.5.4. Strategic initiatives
    • 8.4.6. Microsoft
      • 8.4.6.1. Participant's overview
      • 8.4.6.2. Financial performance
      • 8.4.6.3. Product benchmarking
      • 8.4.6.4. Strategic initiatives
    • 8.4.7. Oracle
      • 8.4.7.1. Participant's overview
      • 8.4.7.2. Financial performance
      • 8.4.7.3. Product benchmarking
      • 8.4.7.4. Strategic initiatives
    • 8.4.8. SAP SE
      • 8.4.8.1. Participant's overview
      • 8.4.8.2. Financial performance
      • 8.4.8.3. Product benchmarking
      • 8.4.8.4. Strategic initiatives
    • 8.4.9. Salesforce, Inc.
      • 8.4.9.1. Participant's overview
      • 8.4.9.2. Financial performance
      • 8.4.9.3. Product benchmarking
      • 8.4.9.4. Strategic initiatives
    • 8.4.10. Sprinklr Inc.
      • 8.4.10.1. Participant's overview
      • 8.4.10.2. Financial performance
      • 8.4.10.3. Product benchmarking
      • 8.4.10.4. Strategic initiatives

List of Tables

  • Table 1. Global Social Business Intelligence market estimates and forecasts, by region, 2021 - 2033 (USD Million)
  • Table 2. Global Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 3. Global Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 4. Global Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 5. North America Social Business Intelligence market estimates and forecasts, by country, 2021 - 2033 (USD Million)
  • Table 6. North America Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 7. North America Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 8. North America Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 9. U.S. Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 10. U.S. Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 11. U.S. Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 12. Canada Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 13. Canada Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 14. Canada Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 15. Mexico Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 16. Mexico Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 17. Mexico Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 18. Europe Social Business Intelligence market estimates and forecasts, by country, 2021 - 2033 (USD Million)
  • Table 19. Europe Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 20. Europe Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 21. Europe Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 22. UK Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 23. UK Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 24. UK Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 25. Germany Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 26. Germany Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 27. Germany Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 28. France Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 29. France Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 30. France Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 31. Asia Pacific Social Business Intelligence market estimates and forecasts, by country, 2021 - 2033 (USD Million)
  • Table 32. Asia Pacific Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 33. Asia Pacific Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 34. Asia Pacific Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 35. China Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 36. China Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 37. China Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 38. Japan Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 39. Japan Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 40. Japan Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 41. India Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 42. India Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 43. India Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 44. Australia Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 45. Australia Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 46. Australia Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 47. South Korea Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 48. South Korea Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 49. South Korea Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 50. Latin America Social Business Intelligence market estimates and forecasts, by country, 2021 - 2033 (USD Million)
  • Table 51. Latin America Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 52. Latin America Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 53. Latin America Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 54. Brazil Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 55. Brazil Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 56. Brazil Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 57. Middle East & Africa Social Business Intelligence market estimates and forecasts, by country, 2021 - 2033 (USD Million)
  • Table 58. Middle East & Africa Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 59. Middle East & Africa Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 60. Middle East & Africa Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 61. Saudi Arabia Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 62. Saudi Arabia Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 63. Saudi Arabia Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 64. UAE Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 65. UAE Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 66. UAE Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)
  • Table 67. South Africa Social Business Intelligence market estimates and forecasts, by Component, 2021 - 2033 (USD Million)
  • Table 68. South Africa Social Business Intelligence market estimates and forecasts, by Business Function, 2021 - 2033 (USD Million)
  • Table 69. South Africa Social Business Intelligence market estimates and forecasts, by End Use, 2021 - 2033 (USD Million)

List of Figures

  • Fig. 1 Social Business Intelligence market segmentation
  • Fig. 2 Market research process
  • Fig. 3 Information procurement
  • Fig. 4 Primary research pattern
  • Fig. 5 Market research approaches
  • Fig. 6 Parent market analysis
  • Fig. 7 Market formulation & validation
  • Fig. 8 Social Business Intelligence market snapshot
  • Fig. 9 Social Business Intelligence market segment snapshot
  • Fig. 10 Social Business Intelligence market competitive sector snapshot
  • Fig. 11 Market driver relevance analysis (Current & future impact)
  • Fig. 12 Market restraint relevance analysis (Current & future impact)
  • Fig. 13 Value Chain Analysis
  • Fig. 14 Social Business Intelligence market: Component outlook key takeaways (USD Million)
  • Fig. 15 Social Business Intelligence market: Component movement analysis 2024 & 2033 (USD Million)
  • Fig. 16 Solution market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 17 Services market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 18 Social Business Intelligence market, Business Function outlook key takeaways (USD Million)
  • Fig. 19 Social Business Intelligence Market Business Function movement analysis 2024 & 2033 (USD Million)
  • Fig. 20 Sales and Marketing market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 21 Customer Service/Support market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 22 Operations market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 23 Finance market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 24 Human Resources (HR) market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 25 Product Development/Innovation (R&D) market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 26 Social Business Intelligence market: End Use outlook key takeaways (USD Million)
  • Fig. 27 Social Business Intelligence market: End Use movement analysis 2024 & 2033 (USD Million)
  • Fig. 28 BFSI market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 29 Retail and E-commerce market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 30 Healthcare market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 31 IT and Telecommunications market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 32 Media and Entertainment market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 33 Government and Public Sector market revenue estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 34 Social Business Intelligence market: Regional outlook, 2024 & 2033 (USD Million)
  • Fig. 35 North America Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 36 U.S. Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 37 Canada Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 38 Mexico Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 39 Europe Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 40 UK Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 41 Germany Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 42 France Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 43 Asia Pacific Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 44 China Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 45 Japan Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 46 India Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 47 Australia Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 48 South Korea Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 49 Latin America Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 50 Brazil Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 51 MEA Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 52 KSA Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 53 UAE Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 54 South Africa Social Business Intelligence market estimates and forecasts, 2021 - 2033 (USD Million)
  • Fig. 55 Strategy framework
  • Fig. 56 Company Categorization