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市場調查報告書
商品編碼
1765327

工作流程管理系統的全球市場

Workflow Management Systems

出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 199 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

預計 2030 年全球工作流程管理系統市場規模將達 602 億美元

全球工作流程管理系統市場規模預計在2024年為194億美元,到2030年將達到602億美元,2024年至2030年的複合年成長率為20.8%。軟體是本報告分析的細分市場之一,預計其複合年成長率為19.8%,到分析期結束時規模將達到372億美元。服務細分市場在分析期間內的複合年成長率預計為22.5%。

美國市場預計將達到 54 億美元,中國市場複合年成長率將達到 19.7%

美國工作流程管理系統市場規模預計在2024年達到54億美元。作為世界第二大經濟體,中國預計到2030年市場規模將達到91億美元,在2024-2030年的分析期間內,複合年成長率為19.7%。其他值得關注的區域市場包括日本和加拿大,預計在分析期間內,這兩個市場的複合年成長率分別為18.6%和17.6%。在歐洲,預計德國市場的複合年成長率約為14.4%。

全球工作流程管理系統市場—主要趨勢與促進因素摘要

為什麼工作流程管理系統對現代企業很重要?

工作流程管理系統 (WMS) 對現代企業至關重要,因為它提供了一個用於設計、執行和監控工作流程的集中式平台,從而簡化流程、改善協作並提高生產力。這些系統管理跨不同部門和職能的任務、核准和資料流,確保業務流程有效率且一致地執行。工作流程管理系統廣泛應用於金融、醫療保健、製造、零售和政府等領域,用於自動化文件工作流程、計劃管理、客戶服務和合規性管理。隨著企業面臨越來越大的最佳化營運、降低成本和交付更佳成果的壓力,工作流程管理系統對於實現數位轉型和營運績效至關重要。

哪些技術進步正在塑造工作流程管理系統?

雲端運算、人工智慧和整合平台的技術進步正在顯著影響工作流程管理系統的演進。雲端基礎的WMS解決方案的開發實現了更高的擴充性、靈活性和可存取性,允許隨時隨地部署和管理工作流程。人工智慧和機器學習的創新正在打造更智慧、更具適應性的工作流程管理系統,使其能夠自動執行複雜決策、識別瓶頸並提供即時洞察以促進持續改進。此外,WMS與ERP、CRM和HRM系統等其他業務應用程式的整合增強了工作流程的連接性和功能性,實現了端到端的流程自動化和最佳化。

工作流程管理系統市場面臨哪些挑戰與機會?

工作流程管理系統市場面臨多項挑戰,包括與舊有系統整合的複雜性、資料安全性和合規性需求以及使用者培訓和變更管理需求。此外,高昂的實施和定製成本也對中小企業構成了障礙。然而,這些挑戰也成為了成長和創新的巨大機會。對流程自動化、數位轉型和敏捷營運的日益成長的需求,推動著更先進、方便用戶使用的工作流程管理系統的開發,這些系統提供低程式碼/無程式碼開發、雲端原生架構和人工智慧主導的分析。混合和遠端工作模式的成長,在 COVID-19 大流行的加速下,為 WMS 供應商創造了新的機會,使他們能夠提供在分散式工作環境中增強協作、可視性和生產力的解決方案。此外,數據主導決策、數位流程自動化和超自動化的擴展,推動對提供即時洞察、流程智慧和持續改進的工作流程管理系統的需求。

是什麼推動了工作流程管理系統市場的成長?

工作流程管理系統市場的成長受到多種因素的推動,例如數位轉型和流程自動化舉措的日益普及、對敏捷高效業務營運的需求不斷成長以及雲端運算、人工智慧和整合平台的技術進步。隨著企業尋求簡化業務、降低成本和提高生產力,對提供智慧自動化、無縫整合和即時分析的工作流程管理系統的需求正在顯著推動市場需求。雲端基礎的平台、人工智慧主導的分析和低程式碼/無程式碼開發工具等技術創新增強了工作流程管理系統的功能和可訪問性,使其對各種規模和垂直行業的企業都具有吸引力。此外,隨著相關人員尋求先進和整合的工作流程管理解決方案,遠端和混合工作環境的興起、超自動化的不斷發展以及對數據主導決策和持續改進的日益關注也在推動市場成長。

部分

組件(軟體、服務)

受訪公司範例

  • Appian Corporation
  • Bizagi Group Limited
  • IBM Corporation
  • Newgen Software Technologies Limited
  • Nintex Global Ltd.
  • Oracle Corporation
  • Pegasystems, Inc.
  • Software AG
  • SourceCode Technology Holdings, Inc.
  • Xerox Corporation

人工智慧整合

我們正在利用可操作的專家內容和人工智慧工具來改變市場和競爭情報。

Global 特定產業SLM 的典型規範,而是建立了一個從全球專家收集的內容庫,其中包括視訊錄影、部落格、搜尋引擎研究以及大量的公司、產品/服務和市場數據。

關稅影響係數

全球產業分析師根據公司總部所在國家、製造地、進出口狀況(成品和原始OEM)預測其競爭態勢的變化。這種複雜且多面向的市場動態預計將以多種方式影響競爭對手,包括銷貨成本成本 (COGS) 上升、盈利下降、供應鏈重組以及其他微觀和宏觀市場動態。

目錄

第1章調查方法

第2章執行摘要

  • 市場概覽
  • 主要企業
  • 市場趨勢和促進因素
  • 全球市場展望

第3章市場分析

  • 美國
  • 加拿大
  • 日本
  • 中國
  • 歐洲
  • 法國
  • 德國
  • 義大利
  • 英國
  • 其他歐洲國家
  • 亞太地區
  • 其他地區

第4章 比賽

簡介目錄
Product Code: MCP15694

Global Workflow Management Systems Market to Reach US$60.2 Billion by 2030

The global market for Workflow Management Systems estimated at US$19.4 Billion in the year 2024, is expected to reach US$60.2 Billion by 2030, growing at a CAGR of 20.8% over the analysis period 2024-2030. Software, one of the segments analyzed in the report, is expected to record a 19.8% CAGR and reach US$37.2 Billion by the end of the analysis period. Growth in the Services segment is estimated at 22.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$5.4 Billion While China is Forecast to Grow at 19.7% CAGR

The Workflow Management Systems market in the U.S. is estimated at US$5.4 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$9.1 Billion by the year 2030 trailing a CAGR of 19.7% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 18.6% and 17.6% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 14.4% CAGR.

Global Workflow Management Systems Market - Key Trends & Drivers Summarized

Why Are Workflow Management Systems Crucial for Modern Enterprises?

Workflow management systems (WMS) are crucial for modern enterprises as they provide a centralized platform for designing, executing, and monitoring workflows, enabling organizations to streamline processes, improve collaboration, and enhance productivity. These systems help in managing tasks, approvals, and data flows across various departments and functions, ensuring that business processes are executed efficiently and consistently. Workflow management systems are widely used in sectors such as finance, healthcare, manufacturing, retail, and government to automate document workflows, project management, customer service, and compliance management. As businesses face increasing pressure to optimize operations, reduce costs, and deliver better outcomes, workflow management systems are becoming essential for achieving digital transformation and operational excellence.

What Technological Advancements Are Shaping Workflow Management Systems?

Technological advancements in cloud computing, artificial intelligence, and integration platforms are significantly shaping the evolution of workflow management systems. The development of cloud-based WMS solutions is providing greater scalability, flexibility, and accessibility, allowing organizations to deploy and manage workflows from anywhere, at any time. Innovations in AI and machine learning are enabling more intelligent and adaptive workflow management systems that can automate complex decision-making, identify bottlenecks, and provide real-time insights for continuous improvement. Additionally, the integration of WMS with other business applications, such as ERP, CRM, and HRM systems, is enhancing the connectivity and functionality of workflows, enabling end-to-end process automation and optimization.

What Are the Challenges and Opportunities in the Workflow Management Systems Market?

The workflow management systems market faces several challenges, including the complexity of integrating with legacy systems, the need for data security and compliance, and the requirement for user training and change management. The high cost of deployment and customization can also be a barrier for small and medium-sized enterprises. However, these challenges present significant opportunities for growth and innovation. The increasing demand for process automation, digital transformation, and agile operations is driving the development of more advanced and user-friendly workflow management systems that offer low-code/no-code development, cloud-native architecture, and AI-driven analytics. The growth of hybrid and remote work models, accelerated by the COVID-19 pandemic, is creating new opportunities for WMS providers to offer solutions that enhance collaboration, visibility, and productivity in distributed work environments. Moreover, the expansion of data-driven decision-making, digital process automation, and hyper-automation is driving the need for workflow management systems that provide real-time insights, process intelligence, and continuous improvement.

What Is Driving the Growth of the Workflow Management Systems Market?

The growth in the Workflow Management Systems market is driven by several factors, including the increasing adoption of digital transformation and process automation initiatives, rising demand for agile and efficient business operations, and technological advancements in cloud computing, AI, and integration platforms. The need for workflow management systems that offer intelligent automation, seamless integration, and real-time analytics is significantly boosting market demand as organizations seek to streamline operations, reduce costs, and enhance productivity. Technological innovations such as cloud-based platforms, AI-driven analytics, and low-code/no-code development tools are enhancing the capabilities and accessibility of workflow management systems, making them more attractive to businesses of all sizes and sectors. The expansion of remote and hybrid work environments, the growth of hyper-automation, and the increasing focus on data-driven decision-making and continuous improvement are also driving market growth as stakeholders seek advanced and integrated workflow management solutions.

SCOPE OF STUDY:

The report analyzes the Workflow Management Systems market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Software, Services)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 52 Featured) -

  • Appian Corporation
  • Bizagi Group Limited
  • IBM Corporation
  • Newgen Software Technologies Limited
  • Nintex Global Ltd.
  • Oracle Corporation
  • Pegasystems, Inc.
  • Software AG
  • SourceCode Technology Holdings, Inc.
  • Xerox Corporation

AI INTEGRATIONS

We're transforming market and competitive intelligence with validated expert content and AI tools.

Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • Tariff Impact on Global Supply Chain Patterns
    • Tariff Impact on Global Supply Chain Patterns
    • Workflow Management Systems - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Growing Need for Streamlined Operations and Improved Collaboration in Organizations
    • Increasing Adoption of Cloud-Based Workflow Management Solutions for Remote Work Enablement
    • Impact of Artificial Intelligence and Machine Learning on Workflow Optimization
    • Rising Demand for Customized and Scalable Workflow Management Systems Across Sectors
    • Development of Real-Time Monitoring and Reporting Features for Enhanced Process Visibility
    • Integration of Workflow Management Systems with ERP, CRM, and Other Business Tools
    • Emergence of Low-Code and No-Code Platforms for Rapid Workflow Management Deployment
    • Growing Focus on Compliance, Risk Management, and Audit Trails in Workflow Systems
    • Increasing Adoption of Workflow Management Systems in SMEs and Start-Ups
    • Expansion of Agile and DevOps Practices Driving the Need for Flexible Workflow Systems
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Workflow Management Systems Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Workflow Management Systems by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World Historic Review for Workflow Management Systems by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 4: World 15-Year Perspective for Workflow Management Systems by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 6: World Historic Review for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 7: World 15-Year Perspective for Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 10: World 15-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Workflow Management Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 11: USA Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 12: USA Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 13: USA 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • CANADA
    • TABLE 14: Canada Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 15: Canada Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 16: Canada 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • JAPAN
    • Workflow Management Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 17: Japan Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 18: Japan Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 19: Japan 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • CHINA
    • Workflow Management Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 20: China Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: China Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 22: China 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • EUROPE
    • Workflow Management Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 23: Europe Recent Past, Current & Future Analysis for Workflow Management Systems by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 24: Europe Historic Review for Workflow Management Systems by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 25: Europe 15-Year Perspective for Workflow Management Systems by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030
    • TABLE 26: Europe Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Europe Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 28: Europe 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • FRANCE
    • Workflow Management Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 29: France Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 30: France Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 31: France 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • GERMANY
    • Workflow Management Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 32: Germany Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: Germany Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 34: Germany 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • ITALY
    • TABLE 35: Italy Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 36: Italy Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 37: Italy 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • UNITED KINGDOM
    • Workflow Management Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 38: UK Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: UK Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 40: UK 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • REST OF EUROPE
    • TABLE 41: Rest of Europe Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 42: Rest of Europe Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 43: Rest of Europe 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • ASIA-PACIFIC
    • Workflow Management Systems Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 44: Asia-Pacific Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Asia-Pacific Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 46: Asia-Pacific 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030
  • REST OF WORLD
    • TABLE 47: Rest of World Recent Past, Current & Future Analysis for Workflow Management Systems by Component - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 48: Rest of World Historic Review for Workflow Management Systems by Component - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 49: Rest of World 15-Year Perspective for Workflow Management Systems by Component - Percentage Breakdown of Value Sales for Software and Services for the Years 2015, 2025 & 2030

IV. COMPETITION