全球購物輔助機器人市場

Shopping Assistance Robots

出版日期: 2025年02月17日 | 出版商:

Global Industry Analysts, Inc. | 英文 129 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

到 2030 年，全球購物輔助機器人市場規模預計將達到 6.269 億美元

2024 年全球購物輔助機器人市場規模估計為 8,970 萬美元，預計到 2030 年將達到 6.269 億美元，2024 年至 2030 年的複合年成長率為 38.3%。互動式機器人是該報告分析的細分市場之一，預計到分析期結束時複合年成長率為 36.8%，達到 3.587 億美元。在分析期內，機器人購物車領域的複合年成長率預計為 40.4%。

美國市場規模估計為 2,430 萬美元，中國市場預計複合年成長率為 35.9%

預計到 2024 年美國購物輔助機器人市場價值將達到 2,430 萬美元。中國是世界第二大經濟體，預計到 2030 年市場規模將達到 9,060 億美元，2024 年至 2030 年的複合年成長率為 35.9%。其他值得注意的區域市場包括日本和加拿大，預計在分析期間的複合年成長率分別為 34.2% 和 32.6%。在歐洲，德國的複合年成長率預計為 25.5%。

全球購物輔助機器人市場-主要趨勢與促進因素摘要

輔助購物機器人已經成為零售業的重大創新，它結合了先進的機器人技術、人工智慧和客戶服務。這些機器人旨在透過提供各種服務來增強購物體驗，包括產品資訊、商店導航、庫存管理和個人化建議。這些機器人配備了感測器、攝影機和自然語言處理能力，可以與顧客互動、回答他們的疑問，甚至協助結帳。領先的零售連鎖店和購物中心已開始部署這些機器人，以創造更具互動性和高效的購物環境，減輕人工工作人員的負擔，並為客戶提供無縫且引人入勝的體驗。

購物輔助機器人的引入不僅改善了客戶服務，還帶來了顯著的營運效益。這些機器人可以處理盤點和補充貨架等日常任務，有助於維護準確的庫存記錄並減少缺貨。此外，機器人的資料收集功能使其能夠收集有關客戶偏好和行為的寶貴見解，使零售商能夠改進其產品供應和行銷策略。機器人在零售業的使用也與非接觸式互動的成長趨勢相符。這在後疫情時代變得尤為重要，出於健康和安全原因，減少人與人之間的接觸已成為首要任務。

購物機器人市場的成長受到多種因素的推動。人工智慧和機器學習的技術進步極大地提高了這些機器人的能力，使其更有效率和多功能性。此外，零售業擴大採用自動化來提高業務效率和降低人事費用也是一個關鍵促進因素。消費行為也是一個關鍵因素，現代消費者越來越期待個人化和技術支援的購物體驗。智慧零售的成長趨勢和商店中物聯網 (IoT) 設備的整合進一步推動了對購物輔助機器人的需求。此外，日益激烈的競爭環境迫使企業透過創新解決方案脫穎而出，從而增加了對機器人技術的投資。這些因素的結合將確保購物輔助機器人市場持續成長並徹底改變零售體驗。

部分

類型（互動機器人、機器人購物車）

受訪企業範例（共45家）

Amy Robotics
Badger Technologies
El sistema inteligente Suzhou Walklake Co., Ltd（Benebot）
Fdata Co., Ltd.
Five Elements Robotics
LG Electronics, Inc.
Lowe's Innovation Labs
PAL Robotics SL
Promobot
Pudu Technology, Inc.（Pudu Robotics）
Robot Labs
SoftBank Robotics America, Inc.

The global market for Shopping Assistance Robots estimated at US$89.7 Million in the year 2024, is expected to reach US$626.9 Million by 2030, growing at a CAGR of 38.3% over the analysis period 2024-2030. Interactive Robots, one of the segments analyzed in the report, is expected to record a 36.8% CAGR and reach US$358.7 Million by the end of the analysis period. Growth in the Robotic Shopping Carts segment is estimated at 40.4% CAGR over the analysis period.

The U.S. Market is Estimated at US$24.3 Million While China is Forecast to Grow at 35.9% CAGR

The Shopping Assistance Robots market in the U.S. is estimated at US$24.3 Million in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$90.6 Million by the year 2030 trailing a CAGR of 35.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 34.2% and 32.6% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 25.5% CAGR.

Global Shopping Assistance Robots Market - Key Trends and Drivers Summarized

Shopping assistance robots have emerged as a significant innovation in the retail industry, blending advanced robotics, artificial intelligence, and customer service. These robots are designed to enhance the shopping experience by providing a range of services, including product information, store navigation, inventory management, and personalized recommendations. Equipped with sensors, cameras, and natural language processing capabilities, these robots can interact with customers, answer queries, and even assist with checkout processes. Major retail chains and shopping malls have started integrating these robots to create a more interactive and efficient shopping environment, reducing the burden on human staff and offering a seamless and engaging experience for customers.

The implementation of shopping assistance robots is not just about improving customer service; it also offers significant operational benefits. These robots can perform routine tasks such as stock checking and shelf replenishment, which helps in maintaining accurate inventory records and reducing instances of out-of-stock items. Moreover, with their data collection capabilities, these robots can gather valuable insights into customer preferences and behavior, enabling retailers to refine their product offerings and marketing strategies. The use of robotics in retail also aligns with the growing trend of contactless interactions, which has been particularly relevant in the post-pandemic era where minimizing human contact has become a priority for health and safety reasons.

The growth in the shopping assistance robots market is driven by several factors. Technological advancements in artificial intelligence and machine learning have significantly enhanced the capabilities of these robots, making them more efficient and versatile. Additionally, the increasing adoption of automation in retail to improve operational efficiency and reduce labor costs is a crucial driver. Consumer behavior is also a significant factor, with modern shoppers increasingly expecting personalized and tech-enhanced shopping experiences. The rising trend of smart retail and the integration of Internet of Things (IoT) devices in stores further boost the demand for shopping assistance robots. Furthermore, the competitive retail landscape compels businesses to differentiate themselves through innovative solutions, fostering greater investment in robotic technologies. The combination of these factors ensures that the market for shopping assistance robots will continue to expand, transforming the retail experience in profound ways.

SCOPE OF STUDY:

The report analyzes the Shopping Assistance Robots market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Type (Interactive Robots, Robotic Shopping Carts)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 45 Featured) -

Amy Robotics
Badger Technologies
El sistema inteligente Suzhou Walklake Co., Ltd (Benebot)
Fdata Co., Ltd.
Five Elements Robotics
LG Electronics, Inc.
Lowe's Innovation Labs
PAL Robotics SL
Promobot
Pudu Technology, Inc. (Pudu Robotics)
Robot Labs
SoftBank Robotics America, Inc.

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
- Influencer Market Insights
- World Market Trajectories
- Global Economic Update
- Shopping Assistance Robots - Global Key Competitors Percentage Market Share in 2025 (E)
- Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
- AI and Machine Learning Adoption Throws the Spotlight on Retail Transformation
- Personalized Shopping Experiences Drive Customer Satisfaction
- IoT Integration Expands Addressable Market Opportunity for Shopping Assistance Robots
- Conversational AI Enhances Customer Service
- Advancements in Autonomous Navigation Propel Growth in Retail Robotics
- Omnichannel Retail Strategies Sustain Growth in Shopping Assistance Robot Adoption
- E-commerce and Contactless Shopping Spur Demand for Retail Robotics
- Operational Efficiency Through Robotics Generates Cost Reduction Opportunities
- In-store Customer Engagement - The Story Behind the Rising Focus
- Inventory Management and Stock Replenishment Robots Accelerate Demand
- Seamless Checkout Experiences Drive Adoption of Shopping Assistance Robots
- Interactive Display Technologies Generate New Consumer Interaction Opportunities
- Innovations in Robot Design Propel Market Expansion
- Strategic Collaborations and Partnerships Drive Growth in Retail Robotics
4. GLOBAL MARKET PERSPECTIVE
- TABLE 1: World Shopping Assistance Robots Market Analysis of Annual Sales in US$ for Years 2015 through 2030
- TABLE 2: World Recent Past, Current & Future Analysis for Shopping Assistance Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
- TABLE 3: World Historic Review for Shopping Assistance Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 4: World 15-Year Perspective for Shopping Assistance Robots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
- TABLE 5: World Recent Past, Current & Future Analysis for Interactive Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
- TABLE 6: World Historic Review for Interactive Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 7: World 15-Year Perspective for Interactive Robots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
- TABLE 8: World Recent Past, Current & Future Analysis for Robotic Shopping Carts by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
- TABLE 9: World Historic Review for Robotic Shopping Carts by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 10: World 15-Year Perspective for Robotic Shopping Carts by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

UNITED STATES
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
- TABLE 11: USA Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 12: USA Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 13: USA 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
CANADA
- TABLE 14: Canada Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 15: Canada Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 16: Canada 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
JAPAN
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
- TABLE 17: Japan Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 18: Japan Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 19: Japan 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
CHINA
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
- TABLE 20: China Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 21: China Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 22: China 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
EUROPE
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
- TABLE 23: Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
- TABLE 24: Europe Historic Review for Shopping Assistance Robots by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 25: Europe 15-Year Perspective for Shopping Assistance Robots by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030
- TABLE 26: Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 27: Europe Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 28: Europe 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
FRANCE
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
- TABLE 29: France Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 30: France Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 31: France 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
GERMANY
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
- TABLE 32: Germany Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 33: Germany Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 34: Germany 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
ITALY
- TABLE 35: Italy Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 36: Italy Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 37: Italy 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
UNITED KINGDOM
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
- TABLE 38: UK Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 39: UK Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 40: UK 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
REST OF EUROPE
- TABLE 41: Rest of Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 42: Rest of Europe Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 43: Rest of Europe 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
ASIA-PACIFIC
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
- TABLE 44: Asia-Pacific Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 45: Asia-Pacific Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 46: Asia-Pacific 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
REST OF WORLD
- TABLE 47: Rest of World Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 48: Rest of World Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 49: Rest of World 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030