查看購物車
  • Simplified Chinese
  • English
  • Japanese
  • Korean
封面
市場調查報告書
商品編碼
1564046

現場服務管理的全球市場

Field Service Management
出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 204 Pages | 商品交期: 最快1-2個工作天內

價格

※ 本網頁內容可能與最新版本有所差異。詳細情況請與我們聯繫。

簡介目錄

到 2030 年，全球現場服務管理市場將達到 115 億美元

全球現場服務管理市場預計到 2023 年將達到 55 億美元，預計到 2030 年將達到 115 億美元，2023 年至 2030 年複合年成長率為 11.2%。製造業是本報告分析的細分市場之一，預計複合年成長率為 11.1%，到分析期結束時將達到 34 億美元。在分析期間，BFSI 產業的複合年成長率預計為 12.2%。

美國市場預計15億美元，中國預計複合年成長率10.7%

到 2023 年，美國現場服務管理市場預計將達到 15 億美元。中國作為世界第二大經濟體，預計2030年市場規模將達18億美元，2023-2030年分析期間複合年成長率為10.7%。其他值得注意的區域市場包括日本和加拿大，在分析期間預計複合年成長率分別為 9.7% 和 9.4%。在歐洲，德國的複合年成長率預計約為 8.1%。

全球現場服務管理市場－主要趨勢與促進因素總結

現場服務管理 (FSM) 如何徹底改變各行業的營運和客戶服務？

現場服務管理 (FSM) 透過提供即時追蹤、調度和通訊工具，正在改變公司管理遠端工作、簡化營運和增強客戶服務的方式。 FSM解決方案旨在最佳化現場技術人員、工程師和服務人員的部署和管理，為企業提供全面的勞動力監控。憑藉 GPS 追蹤、自動調度和即時通訊等先進功能，FSM 平台能夠及時提供服務、降低營運成本並提高客戶滿意度。

通訊、公共產業、製造、醫療保健和建築等行業從 FSM 系統中受益匪淺。因為 FSM 系統可以更好地協調現場團隊、更有效地利用資源並更快解決問題。即時監控和追蹤現場服務活動的能力使您能夠快速有效地回應服務請求，提高客戶滿意度並減少停機時間。隨著我們越來越依賴現場業務來維持服務水準並滿足客戶期望，FSM 平台已成為管理複雜物流、確保合規性和推動卓越業務的重要工具。

為什麼現場服務管理對於最佳化營運和提高客戶滿意度至關重要？

現場服務管理對於最佳化營運和提高客戶滿意度至關重要，因為現場營運的即時可見性和控制可以實現更有效率的調度、調度和通訊。擁有現場勞動力的公司面臨的主要挑戰之一是協調多個地點的技術人員和服務團隊，並確保他們準時到達並配備必要的工具和資訊。 FSM 系統會自動執行排程流程，同時考慮技術人員的可用性、技能組合以及與作業現場的距離等因素。這減少了手工工作，並將正確的技術人員派往正確的位置，最大限度地減少延遲並提高整體效率。

從客戶滿意度的角度來看，FSM 解決方案對於確保及時提供服務、準確的預約窗口和快速解決問題也至關重要。即時追蹤和通訊功能使客戶能夠及時了解技術人員到達時間、服務進展和延誤情況，從而提高透明度和可靠性。此外，FSM 平台允許現場技術人員透過行動裝置存取工作詳細資訊、客戶歷史記錄和故障排除指南，使他們能夠更快、更有效地解決問題。其結果是減少重複訪問、更快地完成服務並提高客戶滿意度。透過簡化業務和改善溝通，FSM 不僅提高了員工的工作效率，還透過確保一致滿足服務標準來提高客戶忠誠度。

哪些現場服務管理應用和創新正在跨產業傳播？

在提高效率、可視性和自動化的創新的推動下，現場服務管理應用程式正在各個行業中快速擴展。在通訊和公共領域，FSM 平台用於管理大型、地理位置分散的現場團隊，負責安裝、維護和維修工作。這些產業依靠 FSM 系統來最佳化資源分配、安排工單並即時監控服務活動。物聯網 (IoT) 技術與 FSM 平台的整合使公共事業和電訊公司能夠利用設備遠端監控和服務需求自動警報等先進功能，使現場技術人員能夠快速識別問題並進行處理。

在製造業中，FSM 用於設備維護和維修服務，以確保生產機械和系統保持運作並最大限度地減少代價高昂的停機時間。透過整合由資料分析和機器學習支援的預測維護功能，FSM 平台可以主動識別潛在故障並安排預防性維護，從而降低設備故障的風險。這種預測方法不僅可以提高業務效率，還可以延長機器壽命並有助於顯著節省成本。

醫療保健產業也採用 FSM 解決方案來管理居家醫療服務、醫療設備安裝和維護。隨著家庭醫療保健服務需求的增加，FSM 平台正在幫助醫療保健提供者協調靈活的勞動力，以確保及時就診和高效的護理服務。這些系統使醫療保健提供者能夠追蹤現場工作人員的即時位置、管理患者預約以及有效地安裝和維護醫療設備。此外，具有行動應用程式的 FSM 平台允許醫護人員存取病患病歷、記錄就診並與醫療團隊溝通，從而提高所提供護理的品質。

建設產業是另一個受益於 FSM 技術的領域。建設公司依靠 FSM 平台來管理現場人員部署、追蹤設備和材料，並確保計劃按計劃進行。 FSM 系統可協助計劃經理協調在多個地點工作的各個團隊、簡化溝通並改善對進度和生產力的追蹤。行動技術創新使建築工地工作人員能夠直接從現場存取即時專案資料、報告問題並更新計劃時間表，從而提高計劃管理效率並及時完成施工作業。

FSM 的關鍵創新之一是擴大使用人工智慧 (AI) 和機器學習演算法來改善決策和資源分配。在人工智慧的支援下，FSM 系統根據歷史資料、客戶行為和天氣等外部因素預測服務需求，使公司能夠最佳化技術人員調度和資源分配。此外，人工智慧支援的分析可以識別現場服務業務的模式，例如頻繁的設備故障或高維護區域，從而實現更主動和更具策略性的維護計劃。這些進步正在將 FSM 解決方案從基本的調度和調度轉變為可預測的、資料驅動的工具，從而提高整體業務績效。

推動現場服務管理市場成長的因素有哪些？

推動現場服務管理市場成長的關鍵因素包括對現場業務即時可見性的需求不斷增加、人力資源管理自動化的需求不斷增加以及客戶經驗的重要性日益增加。關鍵促進因素之一是向數位轉型的轉變，各行業的公司都尋求透過採用雲端基礎的行動技術來實現業務現代化。 FSM 平台為公司提供了現場服務流程數位化和自動化的工具，減少對體力勞動的依賴並提高整體效率。這種數位轉型使公司能夠更快地回應服務請求、最佳化技術人員的生產力並降低營運成本，使 FSM 系統成為希望保持競爭力的公司的關鍵投資。

另一個重要的促進因素是越來越注重改善客戶體驗。客戶要求更快、更可靠的服務，迫使公司提高現場服務業務的透明度和及時性。 FSM 系統可讓您為客戶提供即時更新，例如技術人員到達時間和服務狀態，從而加強溝通並建立信任。快速有效解決問題的能力還可以提高客戶滿意度和忠誠度，這對於客戶服務是關鍵差異化因素的行業至關重要。隨著公司更加重視提供卓越的客戶體驗，對先進 FSM 解決方案的需求預計將會增加。

行動工作人員的興起也是促進 FSM 市場成長的一個主要因素。隨著越來越多的行業採用遠端和現場工作模式，公司意識到需要有效管理和監控行動員工的工具。 FSM 平台配備行動應用程式，可讓現場工作人員存取工作詳細資訊、更新工作訂單以及與調度員和客戶即時溝通。存取這些即時資訊使現場工作人員能夠提高效率和回應能力，減少執行管理業務的時間，並將更多時間專注於服務交付。隨著遠端和現場業務的趨勢，FSM 解決方案已成為企業維持業務控制和員工生產力的關鍵。

物聯網 (IoT)、人工智慧 (AI) 和預測分析等先進技術的整合進一步推動 FSM 市場的成長。物聯網設備擴大應用於公共事業、製造和醫療保健等行業，以監控設備效能、偵測問題並自動觸發服務請求。透過將物聯網技術與 FSM 平台相整合，公司可以從被動維護轉向主動維護，從而使技術人員能夠在潛在問題導致代價高昂的故障和停機之前識別它們。人工智慧和預測分析還可以幫助企業在資源分配、服務調度和維護策略方面做出更明智的決策，從而提高效率並降低營運成本。

此外，由於對合規性和監管合規性的需求不斷增加，醫療保健、公共產業和製造等行業擴大採用 FSM 系統。這些行業通常在服務交付、安全通訊協定和設備維護方面有嚴格的監管要求。 FSM 平台透過提供即時監控、自動報告和審核追蹤，幫助確保您公司的現場業務符合行業標準和法規。這種能力對於違規可能導致巨額罰款和聲譽受損的行業尤其重要。

受訪企業範例（共61家）

  • Accruent LLC
  • Acumatica, Inc.
  • Astea International Inc.
  • ClickSoftware
  • Comarch SA
  • ConnectMyWorld Technologies Pvt. Ltd.
  • Coresystems FSM AG
  • FieldAware Inc.
  • Geoconcept SAS
  • IBM Corporation
  • IFS AB
  • Infor
  • Kickserv Inc.
  • Microsoft Corporation
  • Octopusapp, Inc.-dba Jobber
  • Oracle Corporation
  • OverIT
  • Praxedo
  • Salesforce.com, Inc.
  • SAP SE
  • Servicemax, Inc.
  • ServiceNow, Inc.
  • ServicePower
  • ServiceTitan, Inc.
  • Servicetrade

目錄

第1章調查方法

第 2 章執行摘要

  • 市場概況
  • 主要企業
  • 市場趨勢和促進因素
  • 全球市場展望

第3章市場分析

  • 美國
  • 加拿大
  • 日本
  • 中國
  • 歐洲
  • 法國
  • 德國
  • 義大利
  • 英國
  • 其他歐洲國家
  • 亞太地區
  • 其他領域

第4章 比賽

簡介目錄
Product Code: MCP11946

Global Field Service Management Market to Reach US$11.5 Billion by 2030

The global market for Field Service Management estimated at US$5.5 Billion in the year 2023, is expected to reach US$11.5 Billion by 2030, growing at a CAGR of 11.2% over the analysis period 2023-2030. Manufacturing Vertical, one of the segments analyzed in the report, is expected to record a 11.1% CAGR and reach US$3.4 Billion by the end of the analysis period. Growth in the BFSI Vertical segment is estimated at 12.2% CAGR over the analysis period.

The U.S. Market is Estimated at US$1.5 Billion While China is Forecast to Grow at 10.7% CAGR

The Field Service Management market in the U.S. is estimated at US$1.5 Billion in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$1.8 Billion by the year 2030 trailing a CAGR of 10.7% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 9.7% and 9.4% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 8.1% CAGR.

Global Field Service Management Market - Key Trends and Drivers Summarized

How Is Field Service Management (FSM) Revolutionizing Operations and Customer Service Across Industries?

Field Service Management (FSM) is transforming the way businesses manage their remote workforces, streamline operations, and enhance customer service by offering real-time tracking, scheduling, and communication tools. FSM solutions are designed to optimize the deployment and management of technicians, engineers, and service personnel who operate in the field, providing businesses with comprehensive oversight of their workforce. Through advanced features such as GPS tracking, automated scheduling, and real-time communication, FSM platforms enable organizations to ensure timely service delivery, reduce operational costs, and improve customer satisfaction.

Industries like telecommunications, utilities, manufacturing, healthcare, and construction are benefiting significantly from FSM systems, as they allow for better coordination of field teams, more efficient use of resources, and faster problem resolution. The ability to monitor and track field service activities in real-time ensures that service requests are addressed promptly and efficiently, leading to increased customer satisfaction and reduced downtime. As businesses increasingly rely on field operations to maintain service levels and meet customer expectations, FSM platforms are becoming indispensable tools that help manage complex logistics, ensure compliance, and drive operational excellence.

Why Is Field Service Management Critical for Optimizing Operations and Enhancing Customer Satisfaction?

Field Service Management is critical for optimizing operations and enhancing customer satisfaction because it provides businesses with real-time visibility and control over their field operations, enabling more efficient scheduling, dispatching, and communication. One of the main challenges faced by companies with a field-based workforce is coordinating technicians or service teams across multiple locations, ensuring they arrive on time and are equipped with the necessary tools and information. FSM systems automate the scheduling process, taking into account factors such as technician availability, skill sets, and proximity to the job site. This reduces manual intervention and ensures that the right technician is dispatched to the right location, minimizing delays and improving the overall efficiency of the operation.

From a customer satisfaction perspective, FSM solutions are indispensable in ensuring timely service delivery, accurate appointment windows, and faster issue resolution. Real-time tracking and communication features allow customers to be updated on technician arrival times, service progress, and any delays, enhancing transparency and trust. Additionally, FSM platforms empower field technicians with access to job details, customer history, and troubleshooting guides through mobile devices, enabling them to resolve issues more quickly and effectively. This results in fewer repeat visits, faster service completion, and improved customer satisfaction. By streamlining operations and improving communication, FSM not only increases workforce productivity but also drives customer loyalty by ensuring that service standards are consistently met.

What Are the Expanding Applications and Innovations in Field Service Management Across Industries?

The applications of Field Service Management are rapidly expanding across a variety of industries, driven by innovations that enhance efficiency, visibility, and automation. In the telecommunications and utilities sectors, FSM platforms are used to manage large, geographically dispersed field teams responsible for installation, maintenance, and repair work. These industries rely on FSM systems to optimize resource allocation, schedule work orders, and monitor service activities in real-time. The integration of IoT (Internet of Things) technology with FSM platforms is providing utilities and telecom companies with advanced capabilities, such as remote monitoring of equipment and automated alerts for service needs, allowing field technicians to address issues before they escalate.

In the manufacturing sector, FSM is used for equipment maintenance and repair services, ensuring that production machinery and systems remain operational and minimizing costly downtime. By incorporating predictive maintenance capabilities through data analytics and machine learning, FSM platforms can proactively identify potential failures and schedule preventive maintenance, reducing the risk of equipment breakdowns. This predictive approach not only enhances operational efficiency but also extends the lifespan of machinery, contributing to significant cost savings.

The healthcare industry is also embracing FSM solutions to manage home healthcare services, medical equipment installation, and maintenance. With the growing demand for in-home healthcare services, FSM platforms are helping healthcare providers coordinate their mobile workforce, ensuring timely visits and efficient delivery of care. These systems allow healthcare providers to track the real-time location of field staff, manage patient appointments, and ensure that medical equipment is installed and maintained effectively. Moreover, FSM platforms equipped with mobile applications enable healthcare workers to access patient records, document visits, and communicate with healthcare teams, improving the quality of care provided.

The construction industry is another sector benefiting from FSM technology. Construction companies use FSM platforms to manage the deployment of field workers, track equipment and materials, and ensure that projects stay on schedule. FSM systems help project managers coordinate various teams working across multiple job sites, streamline communication, and improve the tracking of progress and productivity. Innovations in mobile technology have made it possible for construction field workers to access real-time project data, report issues, and update project timelines directly from the job site, resulting in more efficient project management and timely completion of construction tasks.

One of the key innovations in FSM is the increasing use of artificial intelligence (AI) and machine learning algorithms to improve decision-making and resource allocation. AI-powered FSM systems can predict service demand based on historical data, customer behavior, and external factors such as weather conditions, enabling companies to optimize technician scheduling and resource deployment. Additionally, AI-driven analytics can help businesses identify patterns in field service operations, such as frequent equipment failures or high-maintenance regions, allowing them to implement more proactive and strategic maintenance programs. These advancements are pushing FSM solutions beyond basic scheduling and dispatching, turning them into predictive, data-driven tools that enhance overall business performance.

What Factors Are Driving the Growth of the Field Service Management Market?

Several key factors are driving the growth of the Field Service Management market, including the increasing need for real-time visibility into field operations, the growing demand for automation in workforce management, and the rising importance of customer experience. One of the primary drivers is the shift toward digital transformation, as businesses across various industries seek to modernize their operations through the adoption of cloud-based and mobile technologies. FSM platforms provide organizations with the tools to digitize and automate their field service processes, reducing reliance on manual methods and improving overall efficiency. This digital transformation enables companies to respond more quickly to service requests, optimize technician productivity, and reduce operational costs, making FSM systems a critical investment for companies looking to stay competitive.

Another significant driver is the growing focus on enhancing the customer experience. As customers increasingly expect faster, more reliable service, businesses are under pressure to improve the transparency and timeliness of their field service operations. FSM systems allow companies to provide real-time updates to customers, such as technician arrival times and service status, which enhances communication and builds trust. The ability to resolve issues quickly and efficiently also leads to higher customer satisfaction and loyalty, which is crucial in industries where customer service is a key differentiator. As companies place greater emphasis on delivering superior customer experiences, the demand for advanced FSM solutions is expected to rise.

The rise of the mobile workforce is another major factor contributing to the growth of the FSM market. As more industries adopt remote and field-based work models, businesses are recognizing the need for tools that allow them to effectively manage and monitor their mobile employees. FSM platforms equipped with mobile applications enable field workers to access job details, update work orders, and communicate with dispatchers and customers in real time. This real-time access to information empowers field workers to be more efficient and responsive, reducing the time spent on administrative tasks and allowing them to focus on service delivery. As the trend toward remote and field-based work continues to grow, FSM solutions are becoming essential for businesses to maintain operational control and workforce productivity.

The integration of advanced technologies such as the Internet of Things (IoT), artificial intelligence (AI), and predictive analytics is further fueling the growth of the FSM market. IoT devices are increasingly being used in industries like utilities, manufacturing, and healthcare to monitor equipment performance, detect issues, and trigger service requests automatically. When integrated with FSM platforms, IoT technology enables businesses to transition from reactive to proactive maintenance, allowing technicians to address potential problems before they result in costly failures or downtime. AI and predictive analytics are also helping businesses make smarter decisions about resource allocation, service scheduling, and maintenance strategies, leading to greater efficiency and reduced operational costs.

Furthermore, the growing demand for compliance and regulatory adherence in industries such as healthcare, utilities, and manufacturing is driving the adoption of FSM systems. These industries often have stringent regulatory requirements regarding service delivery, safety protocols, and equipment maintenance. FSM platforms help companies ensure that their field operations comply with industry standards and regulations by providing real-time monitoring, automated reporting, and audit trails. This capability is particularly important in industries where non-compliance can result in significant financial penalties or reputational damage.

Select Competitors (Total 61 Featured) -

  • Accruent LLC
  • Acumatica, Inc.
  • Astea International Inc.
  • ClickSoftware
  • Comarch SA
  • ConnectMyWorld Technologies Pvt. Ltd.
  • Coresystems FSM AG
  • FieldAware Inc.
  • Geoconcept SAS
  • IBM Corporation
  • IFS AB
  • Infor
  • Kickserv Inc.
  • Microsoft Corporation
  • Octopusapp, Inc.-dba Jobber
  • Oracle Corporation
  • OverIT
  • Praxedo
  • Salesforce.com, Inc.
  • SAP SE
  • Servicemax, Inc.
  • ServiceNow, Inc.
  • ServicePower
  • ServiceTitan, Inc.
  • Servicetrade

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Field Service Management - Global Key Competitors Percentage Market Share in 2024 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Rising Need for Efficient Workforce Management Driving Adoption of Field Service Management Solutions
    • Technological Advancements in Mobile Computing Enhancing Service Delivery
    • Increasing Integration of IoT and AI in Field Services for Real-time Operations Management
    • Future Directions: Adoption of Augmented Reality for On-site Service Enhancement
    • Technological Innovations in Scheduling and Route Optimization
    • Global Expansion of Service Industries Requiring Mobile Management
    • Growing Gig Economy and Contract Work Bodes Well for Growth
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Field Service Management Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Field Service Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 3: World Historic Review for Field Service Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 4: World 16-Year Perspective for Field Service Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2014, 2024 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for Manufacturing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 6: World Historic Review for Manufacturing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 7: World 16-Year Perspective for Manufacturing by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 9: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 10: World 16-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 11: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 12: World Historic Review for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 13: World 16-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Healthcare & Life Sciences by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 15: World Historic Review for Healthcare & Life Sciences by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 16: World 16-Year Perspective for Healthcare & Life Sciences by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 17: World Recent Past, Current & Future Analysis for Consumer Goods & Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 18: World Historic Review for Consumer Goods & Retail by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 19: World 16-Year Perspective for Consumer Goods & Retail by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Transportation & Logistics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 21: World Historic Review for Transportation & Logistics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 22: World 16-Year Perspective for Transportation & Logistics by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 23: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 24: World Historic Review for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 25: World 16-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 26: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 27: World Historic Review for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 28: World 16-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 29: World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 30: World Historic Review for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 31: World 16-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
    • TABLE 32: USA Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 33: USA Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 34: USA 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 35: USA Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 36: USA Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 37: USA 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • CANADA
    • TABLE 38: Canada Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 39: Canada Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 40: Canada 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 41: Canada Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 42: Canada Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 43: Canada 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • JAPAN
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
    • TABLE 44: Japan Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 45: Japan Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 46: Japan 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 47: Japan Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 48: Japan Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 49: Japan 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • CHINA
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
    • TABLE 50: China Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 51: China Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 52: China 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 53: China Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 54: China Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 55: China 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • EUROPE
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
    • TABLE 56: Europe Recent Past, Current & Future Analysis for Field Service Management by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 57: Europe Historic Review for Field Service Management by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 58: Europe 16-Year Perspective for Field Service Management by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2014, 2024 & 2030
    • TABLE 59: Europe Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 60: Europe Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 61: Europe 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 62: Europe Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 63: Europe Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 64: Europe 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • FRANCE
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
    • TABLE 65: France Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 66: France Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 67: France 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 68: France Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 69: France Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 70: France 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • GERMANY
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
    • TABLE 71: Germany Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 72: Germany Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 73: Germany 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 74: Germany Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 75: Germany Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 76: Germany 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • ITALY
    • TABLE 77: Italy Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 78: Italy Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 79: Italy 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 80: Italy Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 81: Italy Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 82: Italy 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • UNITED KINGDOM
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
    • TABLE 83: UK Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 84: UK Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 85: UK 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 86: UK Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 87: UK Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 88: UK 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • REST OF EUROPE
    • TABLE 89: Rest of Europe Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 90: Rest of Europe Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 91: Rest of Europe 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 92: Rest of Europe Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 93: Rest of Europe Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 94: Rest of Europe 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • ASIA-PACIFIC
    • Field Service Management Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
    • TABLE 95: Asia-Pacific Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 96: Asia-Pacific Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 97: Asia-Pacific 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 98: Asia-Pacific Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 99: Asia-Pacific Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 100: Asia-Pacific 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030
  • REST OF WORLD
    • TABLE 101: Rest of World Recent Past, Current & Future Analysis for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 102: Rest of World Historic Review for Field Service Management by Vertical - Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 103: Rest of World 16-Year Perspective for Field Service Management by Vertical - Percentage Breakdown of Value Sales for Manufacturing, BFSI, IT & Telecom, Healthcare & Life Sciences, Consumer Goods & Retail, Transportation & Logistics and Other Verticals for the Years 2014, 2024 & 2030
    • TABLE 104: Rest of World Recent Past, Current & Future Analysis for Field Service Management by Deployment - On-Premise and Cloud - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 105: Rest of World Historic Review for Field Service Management by Deployment - On-Premise and Cloud Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 106: Rest of World 16-Year Perspective for Field Service Management by Deployment - Percentage Breakdown of Value Sales for On-Premise and Cloud for the Years 2014, 2024 & 2030

IV. COMPETITION