2025年全球醫療IT展望與成長機會

非臨床工作流程的技術進步提高了效率，降低了成本，並建立了對新 AI 模型的信任

全球醫療IT產業預計將持續成長，這主要得益於大規模技術進步、組織準備以及精簡的採用。技術進步以及對財務、業務和行政工作流程的投資預計將降低非醫療成本並提高醫療系統的效率。這些工作流程投資在短期內可產生實際可量化的回報，同時最大限度地減少監管審查。這些發展為全球創造重新思考夥伴關係、實現工作流程自動化以及建立虛擬醫療服務提供和監控中心的機會。

本報告提供了醫療IT產業在提供者IT、支付方IT和患者IT細分領域的全球展望，並提供了五年收益預測。區域分析涵蓋五個地區：北美、歐洲、亞太地區、中東和非洲（MEA）以及拉丁美洲和加勒比海地區（LAC），重點介紹了各地區的準備、趨勢和關鍵參與者。報告檢驗了該市場的促進因素和限制因素，並識別了行業變化帶來的成長機會。基準年為2024年，預測期間為2025-2029年。

目錄

分析亮點

• 2024年醫療保健 IT 市場：預測與結果
• 2025年醫療保健IT預測

戰略問題

• 為何成長變得越來越困難？
• The Strategic Imperative 8（TM）
• 三大策略挑戰對醫療IT產業的影響
• 成長機會驅動Growth Pipeline Engine（TM）™

成長環境

• 區隔
• 細分和市場挑戰
• 定義
• 消費者旅程與醫療保健相關人員工作流程的映射
• 醫療保健服務站點
• 成長環境

宏觀經濟因素

• 2024年全球經濟成長率將達3.2%，超出預期
• 川普2.0：經濟成長放緩與通膨壓力
• 2025年全球經濟將放緩至2.8%，但不會陷入景氣衰退
• 全球經濟成長穩定在 3.1%，主要市場在延長關稅禁令和政府政策外交的推動下回暖
• 全球宏觀經濟變遷與韌性策略：技術整合、研發與敏捷生產生態系統確保短期韌性

美國關稅的影響

• 美國關稅：2025年分析
• 影響醫療保健IT的關鍵宏觀經濟因素

2025年值得關注的關鍵趨勢

• 醫療保健 IT 的主要趨勢
• 價值鏈夥伴關係透過提供即時護理洞察和最佳化服務範圍來增強醫療保健營運
• 併購活動的回升將推動產業整合
• 利用新工具改善工作方式和員工參與度
• 提供便利且經濟實惠的醫療保健的數位優先網路
• 中東成為數位健康中心

2024-2029年收益趨勢

• 預測考慮因素
• 收益預測
• 各部門收益預測
• 供應商生態系統
• 各地區收益預測

預測：2025年排名前五

• 預測1：基於代理的人工智慧將實現營運和管理工作流程的自動化，並降低非醫療成本
• 預測2：需要虛擬指揮中心來支援院外護理服務網路
• 預測3：數位雙胞胎將簡化病人歷程，使醫院更聰明、減少浪費
• 預測4：到2026年，綜合網路安全平台將成為醫療保健網路安全策略的關鍵
• 預測5：智慧醫院需具備環境智慧

2025年提供者 IT 市場

• 提供者 IT的2025市場概述

2025年付款人 IT 市場

• 2025年付款人 IT市場概述

2025年患者IT市場

• 2025年患者IT市場概述

2025-2029年區域預測

• 2025年預測：依地區
• 2025年預測：各地區醫療保健 IT 採用熱圖
• 醫療保健 IT 準備排名和地圖：北美
• 行動中的公司：北美
• 川普政府2.0的影響：北美
• 醫療保健 IT 準備排名和地圖：拉丁美洲和加勒比地區
• 行動中的公司：拉丁美洲
• 醫療保健 IT 準備排名和地圖：歐洲
• 行動中的公司：歐洲
• 醫療保健 IT 準備排名和地圖：亞太地區
• 行動中的公司：亞太地區
• 醫療保健 IT 準備排名和地圖：中東和非洲
• 行動中的公司：中東和非洲

成長機會領域

• 成長機會1：心理與行為健康
• 成長機會2：GenAI驅動的業務與財務工作流程
• 成長機會3：增加對RPM的投資以支持分散護理
• 成長機會4：擴大託管雲端服務的使用
• 成長機會5：急性虛擬醫療的擴展
• 成長機會6：利用 UCaaS 中基於代理的AI 提高客服中心業務
• 成長機會7：臨床工作流程中基於代理的人工智慧
• 成長機會8：無程式碼/低程式碼平台解決方案的擴展
• 成長機會9：醫療網路安全指揮中心：零信任安全模型/零事件

結論

• 結論與未來展望

附錄與後續步驟

• 成長機會的益處和影響
• 後續步驟
• 附表
• 免責聲明

Technology Advances in Non-clinical Workflows will Drive Efficiency, Reduce Cost, and Build Trust in Newer AI Models

The global healthcare IT industry is on track for continuous growth, driven primarily by large-scale technology advancements, organizational readiness, and streamlined adoption. Technological advances and investment in financial, operational, and administrative workflows are expected to reduce the non-medical cost of care and improve the efficiency of the healthcare system. Investments in these workflows require minimal regulatory oversight, while generating visible and quantifiable returns on investment in the near term. These developments create opportunities globally to reassess partnerships, automate workflows, and build virtual centers for care delivery and monitoring.

This report provides a global outlook for the healthcare IT industry through the lens of provider IT, payer IT, and patient IT segments, along with a 5-year revenue forecast. The geographic scope covers 5 regions, namely, North America, Europe, Asia-Pacific, the Middle East and Africa (MEA), and Latin America and Caribbean (LAC), with the analysis emphasizing regional readiness, trends, and companies to action. The report examines the factors driving and restraining this market and identifies the opportunities for growth emerging from the changes in this space. The base year is 2024, and the forecast period is from 2025 to 2029.

Table of Contents

Analysis Highlights

• The 2024 Healthcare IT Market: Forecast vs. Actual
• Healthcare IT Predictions for 2025

Strategic Imperatives

• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• The Impact of the Top 3 Strategic Imperatives on the Healthcare IT Industry
• Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Environment

• Segmentation
• Segmentation and Market Challenges
• Definitions
• Consumer Journey Mapped with Healthcare Stakeholders' Workflows
• Healthcare Delivery Sites
• Growth Environment

Macroeconomic Factors

• Global Economy Beat Expectations in 2024, Growing at 3.2%
• Trump 2.0 to Drive Growth Slowdown and Inflationary Pressures
• Global Growth Slowdown to 2.8%, Avoiding a Recession in 2025; Weaker China to Weigh on Asia-Pacific Growth
• Global Growth will Stabilize at 3.1% Driven by Extended Tariff-delay Offers and Government Policy Diplomacy, Leading to Uptick in Key Markets
• Global Macroeconomic Shifts and Resilience Strategies: Tech Integration, R&D, and Agile Production Ecosystems will Ensure Short-term Resilience

Impact of US Tariffs

• US Tariffs-2025 Analysis
• Top Macroeconomic Factors Impacting Healthcare IT

Key Trends to Watch, 2025

• Key Trends in Healthcare IT
• Value-chain Partnerships to Enhance Care Operations by Delivering Point-of-use Insights and Optimizing the Breadth of Services
• Rebound in M&A Activity to Drive Industry Consolidation
• Enhanced Ways of Working and Workforce Engagement Using New Tools
• Digital-first Network for Convenient and Affordable Care
• Rise of the Middle East as a Digital Health Hub

Revenue Trends, 2024-2029

• Forecast Considerations
• Revenue Forecast
• Revenue Forecast by Segment
• Vendor Ecosystem
• Revenue Forecast by Region

Top 5 Predictions, 2025

• Prediction 1: Agentic AI will Reduce the Non-medical Cost of Care by Automating Operational and Administrative Workflows
• Prediction 2: Virtual Command Centers will Become Necessary to Support Out-of-hospital Care Delivery Networks
• Prediction 3: Digital Twins will Lead to Smarter Hospitals with Streamlined Patient Journeys and Reduced Wastage
• Prediction 4: A Unified Cybersecurity Platform will Become an Essential Part of Healthcare Cybersecurity Strategies by 2026
• Prediction 5: Smart Hospitals will Need to be Environmentally Smarter

Provider IT Market, 2025

• Provider IT-2025 Market Snapshot

Payer IT Market, 2025

• Payer IT-2025 Market Snapshot

Patient IT Market, 2025

• Patient IT-2025 Market Snapshot

Regional Predictions, 2025-2029

• 2025 Predictions: Regional
• 2025 Predictions: Regional Heat Map for Healthcare IT Adoption
• Healthcare IT Readiness Ranking and Mapping-North America
• Companies to Action-North America
• Impact of Trump Administration 2.0-North America
• Healthcare IT Readiness Ranking and Mapping-Latin America & Caribbean
• Companies to Action-Latin America
• Healthcare IT Readiness Ranking and Mapping-Europe
• Companies to Action-Europe
• Healthcare IT Readiness Ranking and Mapping-Asia-Pacific
• Companies to Action-Asia-Pacific
• Healthcare IT Readiness Ranking and Mapping-Middle East and Africa
• Companies to Action-Middle East and Africa

Growth Opportunity Universe

• Growth Opportunity 1: Mental and Behavioral Health
• Growth Opportunity 2: GenAI-powered Operational and Financial Workflows
• Growth Opportunity 3: Increased Investment in RPM to Support Decentralized Care
• Growth Opportunity 4: Increased Use of Managed Cloud Services
• Growth Opportunity 5: Expansion of Acute Virtual Health
• Growth Opportunity 6: Agentic AI in UCaaS for Streamlined Contact Center Operations
• Growth Opportunity 7: Agentic AI in Clinical Workflows
• Growth Opportunity 8: Expanded No-code/Low-code Platforms Solutions
• Growth Opportunity 9: Healthcare Cybersecurity Command Centers: Zero-trust Security Model/Zero Incidence

Conclusions

• Conclusions and Future Outlook

Appendix & Next Steps

• Benefits and Impacts of Growth Opportunities
• Next Steps
• List of Exhibits
• Legal Disclaimer