全球設施管理 (FM) 市場：增長機會

本研究將設施管理 (FM) 市場收入定義為外包 FM 服務中的最終用戶合同，不包括內部 FM 服務和小規模 FM。 本研究中分析的外包 FM 也稱為“FM 市場”。

本報告研究和分析了全球外包設施管理 (FM) 市場，提供了市場增長驅動因素和製約因素、趨勢和預測、競爭格局以及增長機會分析。

關鍵問題

• FM 市場前景和塑造未來的大趨勢的影響
• 到 2027 年 FM 市場的變革趨勢
• 到 2027 年的全球 FM 市場預測
• 成長型市場的變革趨勢帶來的新商機
• 2027 年 FM 市場展望：按交付模式和客戶群分類
• 到 2027 年 FM 市場關鍵技術和服務的商機

內容

戰略要務

• 為什麼增長變得越來越困難？
• 戰略要務 8 (TM)
• 三大戰略要務對全球設施管理 (FM) 行業的影響
• 增長機會推動增長管道 Engein(TM)

成長環境

• CEO 的 360 度視角
• 全球 FM 市場數量
• 全球 FM 市場細分
• 全球 FM 市場增長：按細分
• 主要增長機會
• 全球 FM 市場的主要預測
• 結論

調查範圍、目的、調查方法、背景

• 市場定義
• FM 服務的價值範圍
• 調查目的

增長機會分析

• 全球 FM 市場增長前景概覽
• FM 開發前 5 名
• FM 的未來趨勢
• 全球 FM 市場的演變
• FM 的主要轉型趨勢
• 世界調頻宇宙
• 主要增長指標
• 增長動力
• 抑制增長的因素
• 全球經濟不確定性 - FM 中的影響領域
• 收入預測
• 收入預測分析
• 收入預測：按合同類型
• 收入預測分析：按合同類型
• 收入預測：按客戶部門分類
• 收入預測分析：按客戶部門
• COVID-1 大流行 - 市場復甦概況：按客戶細分
• 按服務類型預測收入
• 收入預測分析：按服務類型
• COVID-19 大流行 - 按服務類型劃分的市場復甦概況
• 收入預測：按地區
• FM Universe：按地區和服務交付模式
• FM 市場收入份額：按地區和合同類型
• 按地區和服務類型劃分的 FM 市場收入份額
• 按地區和客戶類型劃分的 FM 市場收入份額
• FM 市場收入份額：按地區和國家/地區
• 收入預測分析：按地區
• 短期增長機會
• 中期增長機會
• 長期發展機會

增長機會分析：按地區

• 北美 - FM 市場動態
• 北美 - 盈利預測：按合同類型
• 北美 - 按國家/地區劃分的盈利預測
• 北美 - FM 市場細分
• 北美 - 競爭環境
• 歐洲 - FM 市場動態
• 歐洲 - 收益預測：按合同類型
• 歐洲 - 各國收益預測
• 歐洲 - FM 市場細分
• 歐洲 - 競爭環境
• 亞洲 - FM 市場動態
• 亞洲 - 盈利預測：按合同類型
• 亞洲 - 各國盈利預測
• 亞洲 - FM 市場細分
• 亞洲 - 競爭環境
• 世界其他地區 - FM 市場動態
• 世界其他地區 - 按合同類型劃分的收益預測
• 世界其他地區 - 各國收入預測
• 世界其他地區 - FM 市場細分
• 世界其他地區 - 競爭格局

競爭分析

• FM 競爭力展望
• 全球 FM 市場的主要競爭對手：按地區
• FM 環境中的主要公司：按公司背景分類
• 競爭環境
• 收益分成

增長機會領域 - 短期機會

• 增長機會 1：高生產率的混合勞動力
• 增長機會 2：健康建築
• 成長機會 3：新的工作環境
• 增長機會 4：與客戶合作
• 增長機會 5：遠程服務

增長機會領域 - 中期機會

• 增長機會 1：組織彈性
• 增長機會 2：可持續性
• 增長機會 3：健康安全的建築
• 增長機會 4：加強運營
• 增長機會 5：非接觸式服務

增長機會領域 - 長期機會

• 增長機會 1：工作場所優化和 WCM
• 增長機會 2：能源管理
• 增長機會 3：數據分析
• 成長機會 4：艱苦的服務
• 增長機會 5：服務集成

下一步

Technology, Sustainability, Workplace Optimization, and User Experience are Key FM Growth Strategies

Frost & Sullivan defines the facility management (FM) market revenue as end-user contracts in outsourced FM services and exclude in-house FM services and small FM. Outsourced FM that this study analyzed is termed as 'FM market'.

From now until 2027 will be the defining period for next-generation solutions in the FM market. As the market rebounds from the pandemic's disruption and adapts to new working patterns, first movers will have new opportunities to redefine customer relationships, change the industry's language, and set new boundaries for workplace optimization services in the coming decade. The trend toward service integration means that integrated FM (IFM) will be the fastest-growing FM market segment. IFM will increase its share of the total outsourced FM market from 11.7% in 2022 to 13.8% in 2027.

Recent market trends, including the COVID-19 pandemic, have forced the FM world to move beyond the total cost of ownership and building efficiency. Next-generation solutions focus on the convergence of digital technology and services to deliver value propositions that enhance total business productivity and user experience with sustainability at the heart. Partnerships, collaboration, and the co-creation of services will be crucial to meeting customers' growth objectives and sustainability visions. The factors defining productivity are unique to each customer, and success depends on the definition, capture, management, and optimization of core performance data across end users.

KEY ISSUES ADDRESSED:

• What is the FM market outlook and what will be the impact of the Mega Trends shaping the future?
• What are the transformational trends in the FM market until 2027?
• What is the global FM market forecast until 2027?
• How will the transformational trends yield new business opportunities in growth markets?
• What is the FM market's vision for 2027 by delivery model and customer segment?
• What are the top technology and service opportunities in the FM market until 2027?

Table of Contents

Strategic Imperatives

• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• The Impact of the Top 3 Strategic Imperatives on the Global Facility Management (FM) Industry
• Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Environment

• Chief Executive Officers' 360-degree Perspectives
• Global FM Market in Numbers
• Global FM Market Segmentations
• Global FM Market Growth by Segment
• Top Growth Opportunities
• Top Predictions for the Global FM Market
• Conclusions

Research Scope, Objectives, Methodology, and Background

• Market Definitions
• Value Spectrum of FM Services
• Questions this Study will Answer

Growth Opportunity Analysis

• Summary of the Global FM Market's Growth Outlook
• Top 5 FM Developments
• Future FM Trends
• Global FM Market Evolution
• Top Transformational Trends in FM
• Global FM Universe
• Key Growth Metrics
• Growth Drivers
• Growth Restraints
• Global Economic Uncertainty-Areas of Impact in FM
• Revenue Forecast
• Revenue Forecast Analysis
• Revenue Forecast by Contract Type
• Revenue Forecast Analysis by Contract Type
• Revenue Forecast by Customer Sector
• Revenue Forecast Analysis by Customer Sector
• COVID-19 Pandemic-Market Recovery Profile by Customer Sector
• Revenue Forecast by Service Type
• Revenue Forecast Analysis by Service Type
• COVID-19 Pandemic-Market Recovery Profile by Service Type
• Revenue Forecast by Region
• FM Universe by Region and Service Delivery Model
• FM Market Revenue Share by Region and Contract Type
• FM Market Revenue Share by Region and Service Type
• FM Market Revenue Share by Region and Customer Type
• FM Market Revenue Share by Region and Country
• Revenue Forecast Analysis by Region
• Short-term Growth Opportunities
• Medium-term Growth Opportunities
• Long-term Growth Opportunities

Growth Opportunity Analysis by Region

• FM Market Dynamics-North America
• Revenue Forecast by Contract Type-North America
• Revenue Forecast by Country-North America
• FM Market Segmentation-North America
• Competitive -North America
• FM Market Dynamics-Europe
• Revenue Forecast by Contract Type-Europe
• Revenue Forecast by Country-Europe
• FM Market Segmentation-Europe
• Competitive -Europe
• FM Market Dynamics-Asia
• Revenue Forecast by Contract Type-Asia
• Revenue Forecast by Country-Asia
• FM Market Segmentation-Asia
• Competitive Environment-Asia
• FM Market Dynamics-RoW
• Revenue Forecast by Contract Type-RoW
• Revenue Forecast by Country-RoW
• FM Market Segmentation-RoW
• Competitive

Competition Analysis

• Competitive Outlook for FM
• Key Competitors in the Global FM Market by Region
• Key Companies in the FM Environment by Company Background
• Competitive Environment
• Revenue Share

Growth Opportunity Universe-Short-term Opportunities

• Growth Opportunity 1: Productive Hybrid Workforces
• Growth Opportunity 2: Healthy Buildings
• Growth Opportunity 3: New Work Environments
• Growth Opportunity 4: Customer Alignment
• Growth Opportunity 5: Remote Services

Growth Opportunity Universe-Medium-term Opportunities

• Growth Opportunity 1: Organizational Resilience
• Growth Opportunity 2: Sustainability
• Growth Opportunity 3: Healthy and Safe Buildings
• Growth Opportunity 4: Augmented Operations
• Growth Opportunity 5: Contactless Services

Growth Opportunity Universe-Long-term Opportunities

• Growth Opportunity 1: Workplace Optimization and WCM
• Growth Opportunity 2: Energy Management
• Growth Opportunity 3: Data Analytics
• Growth Opportunity 4: Hard Services
• Growth Opportunity 5: Service Integration

Next Steps

• Your Next Steps
• Why Frost, Why Now?
• List of Exhibits
• Legal Disclaimer