電子政務平台和服務：增長機會

eGovernance Platforms and Services Growth Opportunities

出版日期: 2022年06月09日 | 出版商:

Frost & Sullivan | 英文 70 Pages | 商品交期: 最快1-2個工作天內

價格

簡介目錄

隨著城市化進程的加快，升級現有城市基礎設施並轉向更靈活的管理模式是一項戰略需求。隨著對個性化公務員需求的增長，政府被迫轉向數字化運營模式，專注於定制和改善公共服務平台的端到端公務員體驗。

本報告對全球電子政務市場進行研究和分析，並提供有關戰略要求、戰略背景、技術前景、趨勢影響分析、增長機會分析等方面的信息。

電子政務生態系統的未來
e 治理的演變
電子政務服務模式：2030
e 治理核心組件
e 治理實用程序範圍
對電子政務的需求
電子治理戰略指南
穩健的數據原則——電子政務的要求
電子治理戰略推動者
經濟電子政務發展指數 (EGDI)
數字身份——有效電子政務的關鍵
案例研究-阿爾伯塔省的數字身份證平台
案例研究-愛沙尼亞 X-Road 的數字化倡議
案例研究-日本的數字政府計劃
超大城市的崛起——智慧治理的必要性
先進的城市化——電子政務的觸發器
網絡安全-電子政務的關鍵
網絡安全-城市化前景
e 治理 - 自動化程度與影響矩陣
e 公認的治理挑戰
主要趨勢機會槓桿
趨勢機會-吸引力分析

電子政務的未來——技術展望

趨勢機遇-電子政務的核心技術
生物識別
人工智能和機器學習
區塊鏈
雲計算

趨勢影響分析

分析趨勢機會的影響和確定性
趨勢機會中斷指數
干擾符咒得分
趨勢機會增長指數
增長吸引力得分
Trend BEETS 含義

增長機會分析

增長機會1-促進治理的智慧城市倡議
增長機會2-區塊鏈簡化治理活動
成長機會 3-提升職場技能以促進電子政務
增長的重要成功因素
結論-未來方向

附錄

大趨勢宇宙

下一步

確定公司的增長區域
下一步
關於增長管道模型 (TM)
圖表列表
免責聲明

簡介目錄

Product Code: K768-36

Digital Identity and Access Drive Innovation in eGovernance

Rapid urbanization is triggering a strategic necessity to upgrade existing city infrastructure and move toward a more agile administration model. Traditional governance techniques require gradual transformation to cater to citizens' evolving requirements faster and more effectively. A digitized governance model not only helps create better solutions for citizens, but also facilitates efficient bi-directional communication, in which citizens have a say on infrastructural issues and what administrators need to do to resolve them.

An eGovernance model goes beyond just upgrading basic citizen facilities or services; rather, it cultivates a more collaborative ecosystem among public organizations, private entities, educational institutions, and citizens at the ground level. All parties come together to brainstorm reformative ideas and work toward uplifting socioeconomic infrastructure. Hence, this operational model is bound to incur massive financial investments from public and private firms, which leads to mass employment opportunities for residents and an economic boom in the specific region.

Growth in demand for personalized citizen services compels administrators to transition to a digitized operations model. The idea mostly revolves around customizing and enhancing the end-to-end citizen experience of a given public service platform. This will improve overall service quality, foster greater citizen engagement, and ultimately multiply citizen trust in public offices.

Information transfer over electronic media empowers administrators to gain critical insights about their citizens, which helps create a development blueprint for the future. Advances in emerging technologies like Big Data, advanced analytics, cloud computing, artificial intelligence (AI), machine learning (ML), and blockchain allow administrators to improve their operational efficiency, minimize redundant tasks, and focus on the critical aspects of governance.

For example, about 60% of the global population is expected to dwell in urban areas by 2030, and two out of every six citizens will be above the age of 60. This implies that the existing healthcare infrastructure may no longer be able to cater to the growing demands, prompting a steep rise in investment toward automating the healthcare sector through the introduction of advanced technologies like AI, Big Data, ML, NLP, and telehealth. A digital governance model will gradually transform a city into a smart city infrastructure where advanced technologies constantly penetrate and monitor a city's behavior across all verticals, viz., finance, utility, healthcare, education, energy, and mobility.

While many European nations and the United States embrace a digital administrative framework, Asian sub-continent countries and most African regions struggle to transition from existing practices mainly due to the lack of regulatory reforms, resistance arising from populist mindsets, and low internet penetration rates (especially in Sub-Saharan Africa).

The study examines how governments can transform citizens' lives and develop more transparent and efficient operational mechanisms through the adoption of advanced technologies. There is a surge in ICT investments specifically targeted toward enhancing a government's capabilities across multiple developed nations. Citizen-friendly governments will likely quickly transition from traditional approaches to a more proactive stance by investing in technology, bringing about tangible differences in citizens' lives and creating opportunities for financial growth.