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商品編碼

1348001

全球軟技能管理市場 - 2023-2030

Global Soft Skills Management Market - 2023-2030

出版日期: 2023年09月11日 | 出版商:

DataM Intelligence | 英文 202 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

概述

全球軟技能管理市場在 2022 年達到 191 億美元，預計到 2030 年將達到 586 億美元，2023-2030 年預測期間年複合成長率為 11.9%。

自我意識是軟技能發展的基礎。它涉及了解優勢、劣勢、價值觀和情感。意識到自己需要改進的領域，可以專注於發展對個人有利的軟技能。軟技能不是靜態的，它們可以隨著時間的推移而改進和改進。參與持續的學習和發展以增強軟技能，這可以包括閱讀書籍、參加課程、參加研討會或尋求指導。

情緒智商是許多軟技能的關鍵組成部分，包括同理心、自我調節和人際交往能力。發展情緒智商可以促進這些領域的顯著成長。在日益多元化的世界中，文化意識和敏感度是重要的軟技能。理解和尊重不同的文化和觀點可以增強您與不同團隊和個人合作的能力。根據 Ethicalangle 的數據，40% 的受訪者表示溝通是最重要的因素。

亞太地區是全球軟技能管理市場成長最快的地區，佔市佔率不到1/4。該地區擁有多種語言、文化和傳統。在這種情況下，與文化敏感度、跨文化溝通和適應能力相關的軟技能至關重要。理解和尊重文化差異對於有效的人際關係和協作至關重要。

動力學

視訊學習的趨勢

學習者可以輕鬆存取基於影片的學習，使他們能夠按照自己的步調和便利性存取內容，這種靈活性對於尋求增強軟技能的忙碌專業人士來說尤其重要。它通常包含動畫、真實場景和演示，幫助學習者更好地連結和理解軟技能概念。

根據 CEUR-WS 組織的說法，網路的變革性影響，尤其是 YouTube 等影片平台。它強調了 YouTube 上提供的大量教育內容以及搜尋和推薦演算法在幫助用戶尋找相關學習材料方面的關鍵作用。託管教育內容的平台需要確保其演算法有效地將使用者與其龐大資料庫中最相關的材料相匹配。

不斷增加的政府舉措

許多政府制定了國家技能發展計劃，其中將軟技能培訓作為重要組成部分，這些計劃向教育機構和培訓中心提供資金和資源，為學生和工人提供軟技能課程。政府支持的職業教育與培訓計畫通常將軟技能培訓與技術或職業教育結合起來，這些計畫旨在使個人具備就業所需的技能，包括溝通、團隊合作和解決問題的技能。

例如，2023年9月3日，印度國家教育政策於2020年7月生效，旨在使該國成為「全球知識超級大國」和「技能中心」。除了專注於創業、技術知識和職業培訓之外，NEP 還強調向高等教育機構的學生傳授軟技能或生活技能的重要性。

加強公司之間的合作

公司在軟技能管理計劃上進行合作，他們可以集中財務投資和專業知識方面的資源，從而開發更全面、更有效的軟技能培訓計劃。合作通常可以提供更廣泛的軟技能培訓內容。不同的公司可能專注於軟技能發展的各個方面，例如溝通、領導或情緒智商。

例如，2023 年8 月14 日，著名的知識處理外包供應商Analytix Solutions 與在紐約證券交易所上市的變革性學習體驗領導者Skillsoft 合作，此次合作旨在為Analytix 員工提供互動且有益的學習體驗。 Analytix 選擇了 Skillsoft 的 Percipio 平台，該平台以其個性化、沉浸式和可訪問的學習功能而聞名，包括人工智慧驅動的內容推薦、學習目標、數位徽章等。

評估和開發的困難

軟技能通常是主觀的，難以客觀衡量。與可以量化的硬技能不同，溝通或同理心等軟技能可以進行解釋，這使得評估和追蹤進度變得具有挑戰性。一些軟技能，例如情緒智商或復原力，深深植根於個人的個性中，僅透過培訓很難發展或改變。

發展軟技能通常需要持續的努力和練習。可能需要花費大量的時間和精力才能看到顯著的改進，這可能是在快節奏的工作環境中的限制。員工和個人可能會抵制提高其軟技能的努力，特別是如果他們看不到直接的好處或不認知到這些技能的價值。

Overview

Global Soft Skills Management Market reached US$ 19.1 billion in 2022 and is expected to reach US$ 58.6 billion by 2030, growing with a CAGR of 11.9% during the forecast period 2023-2030.

Self-awareness is the foundation of soft skill development. It involves understanding strengths, weaknesses, values and emotions. Being aware of your areas for improving yourself, can focus on developing the soft skills that will benefit the individuals. Soft skills are not static they can be improved and refined over time. Engage in ongoing learning and development to enhance soft skills and this can involve reading books, taking courses, attending workshops or seeking mentorship.

Emotional intelligence is a key component of many soft skills, including empathy, self-regulation and interpersonal skills. Developing EQ leads to increase significant growth in these areas. In an increasingly diverse world, cultural awareness and sensitivity are important soft skills. Understanding and respecting different cultures and perspectives can enhance your ability to work with diverse teams and individuals. According to Ethicalangle, 40% of respondents said that their communication is the most important factor.

Asia-Pacific is the fastest growing region in the global soft skills management market covering less than 1/4th of the market. The region with a wide range of languages, cultures and traditions. Soft skills related to cultural sensitivity, cross-cultural communication and adaptability are crucial in this context. Understanding and respecting cultural differences is essential for effective interpersonal relationships and collaboration.

Dynamics

The Trend of Video-Based Learning

Video-based learning is easily accessible to learners, allowing them to access content at their own pace and convenience and this flexibility is especially important for busy professionals seeking to enhance their soft skills. It often incorporate animations, real-world scenarios and demonstrations that help learners relate to and understand soft skills concepts better.

According to the CEUR-WS organization, the transformative impact of the internet, particularly video platforms like YouTube. It highlights the tremendous volume of educational content available on YouTube and the critical role of search and recommendation algorithms in helping users find relevant learning materials. Platforms that host educational content need to ensure that their algorithms effectively match users with the most relevant materials from their vast databases.

Rising Government Initiatives

Many governments establish national skills development programs that include soft skills training as a crucial component and these programs provide funding and resources to educational institutions and training centers to offer soft skills courses to students and workers. Government-supported VET programs often incorporate soft skills training alongside technical or vocational education, these programs are designed to equip individuals with the necessary skills for employment, including communication, teamwork and problem-solving.

For instance, on 3 September 2023, the National Education Policy in India, effective from July 2020, aims to make the country a "Global Knowledge Superpower" and a "Skill Hub." In addition to focusing on entrepreneurship, technical knowledge and vocational training, NEP emphasizes the importance of imparting soft skills or life skills, to students in higher educational institutions.

Increasing Collaboration Between Companies

Companies collaborate on soft skills management initiatives, they can pool their resources, both in terms of financial investments and expertise and this allows for the development of more comprehensive and effective soft skills training programs. Collaborations often provide access to a wider range of soft skills training content. Different companies may specialize in various aspects of soft skills development, such as communication, leadership or emotional intelligence.

For instance, on 14 August 2023, Analytix Solutions, a prominent knowledge processing outsourcing provider, partnered with Skillsoft, a NYSE-listed leader in transformative learning experiences and this collaboration aims to offer Analytix employees an interactive and rewarding learning experience. Analytix has chosen Skillsoft's Percipio platform, known for its personalized, immersive and accessible learning features, including AI-driven content recommendations, learning goals, digital badges and more.

Difficulties in Assessing and Developing

Soft skills are often subjective and difficult to measure objectively. Unlike hard skills, which can be quantified soft skills like communication or empathy are open to interpretation, making it challenging to assess and track progress. Some soft skills, such as emotional intelligence or resilience, are deeply ingrained in an individual's personality and are challenging to develop or change through training alone.

Developing soft skills often requires ongoing effort and practice. It may take a considerable amount of time and commitment to see noticeable improvements, which can be a limitation in fast-paced work environments. Employees and individuals may resist efforts to improve their soft skills, particularly if they do not see immediate benefits or do not recognize the value of these skills.

Segment Analysis

The global soft skills management market is segmented based soft skills type, delivery mode, provider, end-user and region.

Rising Adoption of Management Based Programs

Management and leadership segment is expected to hold around 1/3rd of the global market in 2022. Organizations invest in leadership development programs that focus on enhancing soft skills and these programs are customized to address the specific needs of managers and leaders, including skills like emotional intelligence, communication and conflict resolution. Regular feedback from peers, subordinates and superiors can help managers and leaders identify areas where they can improve their soft skills.

For instance, on 11 August 2023, Blue Ocean announced training programs for UAE nations to support the Emiratisation drive. It is the biggest management training services brand and has a training program for upskilling UAE nationals and the program is designed to create significant retention of Emirati talents. According to the Ministry of Human Resources and emiratistaion, the number of emiratis has climbed by 11%.

Geographical Penetration

Rising Initiative in North America

North America is the largest region in the global soft skills management market covering about 1/3rd of the market. The region's cultural diversity, with people from various backgrounds working together and this diversity emphasizes the importance of soft skills such as communication, cultural sensitivity and inclusivity in the workplace. Government and industry associations often collaborate on initiatives to promote soft skills development, these initiatives may include workforce development programs, apprenticeships and certifications.

For instance, on 6 April 2022, in Canada Seneca College launched an initiative to equip students with a comprehensive set of soft skills, beyond technical knowledge, to prepare them for success in any field. The initiative will begin with the Public Relations Corporate Communications program and aims to incorporate skills like creative thinking, communication, problem-solving and adaptability into the curriculum from the start.

Competitive Landscape

The major global players in the market include: Articulate Global, Inc., Cengage Learning, Inc., Computer Generated Solutions, Inc., D2L Corporation, edX, Inc., Interaction Associates, Inc., New Horizons Worldwide,LLC., NIIt Limited, Pearson PLC and QA Ltd. .

COVID-19 Impact Analysis

The widespread adoption of remote work, effective communication skills have become even more crucial. The pandemic brought forth a range of emotions, including anxiety, stress and uncertainty. Soft skills related to emotional intelligence, such as empathy, resilience and self-awareness, became essential for supporting the well-being of employees and maintaining team cohesion.

The ability to adapt to rapidly changing circumstances and remain flexible in the face of uncertainty became vital during the pandemic. Soft skills like adaptability, problem-solving and agility gained prominence as organizations navigated disruptions. Effective leadership during a crisis required heightened levels of empathy and the ability to connect with employees on a human level.

Managing remote teams posed new challenges for leaders. Soft skills related to remote leadership, such as trust-building, communication and virtual team management, became crucial for maintaining team productivity. The pandemic brought increased stress and burnout for many employees. Soft skills related to stress management, such as self-care, mindfulness and time management, became important for maintaining mental and emotional well-being.

AI Impact

AI-powered tools assess and evaluate an individual's soft skills by analyzing their verbal and non-verbal communication, such as tone of voice, body language and facial expressions and these assessments provide more objective insights into areas for improvement. AI-driven chatbots and virtual coaches can provide real-time feedback and coaching on soft skills like communication, empathy and active listening. Learners can practice these skills in a safe and controlled environment.

AI algorithms can analyze individual learning styles, strengths and weaknesses to create personalized learning paths for improving specific soft skills, this tailored approach enhances the effectiveness of training programs. AI can recommend relevant learning materials, courses or resources to help individuals develop specific soft skills based on their goals and needs, this ensures that learners have access to the most appropriate content.

For instance, on 20 August 2023, Beqom, a provider of compensation and performance management solutions, launched Beqom Performance Pro, a suite of AI-powered features designed to enhance performance management processes for soft skills and this suite includes Goal Genius, which leverages generative AI to help employees set meaningful and individualized goals that align with company objectives.

Russia- Ukraine War Impact

The geopolitical tensions resulting from the conflict have contributed to increased global uncertainty. Soft skills such as adaptability, resilience and emotional intelligence have become crucial for employees and leaders dealing with heightened instability and unpredictability. In regions affected by the conflict, disruptions to infrastructure and economic activities may have forced organizations to rely more on remote work.

The war and its consequences can take an emotional toll on individuals, including those indirectly affected. Soft skills related to emotional intelligence, empathy and providing support to colleagues dealing with stress and anxiety have gained importance. Organizations with a global presence may have employees from diverse backgrounds, including those directly impacted by the conflict. Cultural sensitivity and cross-cultural communication skills are vital for maintaining respectful and inclusive workplaces during sensitive geopolitical events.

By Soft Skills Type

Management & Leadership
Administration & Secretarial
Communication & Productivity
Personal Development
Others

By Delivery Mode

Regular/Offline
Online

By Provider

Corporate/Enterprise
Academic/Education

By End-User

Banking
Financial Services & Insurance
Manufacturing
Hospitality
IT & Telecom
Education
Retail
Media & Entertainment
Others

By Region

North America
- U.S.
- Canada
- Mexico

Europe
- Germany
- UK
- France
- Italy
- Russia
- Rest of Europe

South America
- Brazil
- Argentina
- Rest of South America

Asia-Pacific
- China
- India
- Japan
- Australia
- Rest of Asia-Pacific

Middle East and Africa

Key Developments

On 29 March 2022, Skillsoft, a global leader in corporate digital learning, has launched Skill Benchmark Assessments, a new feature within its Percipio immersive learning platform and this capability enables organizations to assess the proficiency of their learners in in-demand technology, leadership and business skills and provide personalized development paths to accelerate skill mastery.
On 30 June 2021, Skillsoft, a global leader in corporate digital learning, acquired Pluma, a digital professional development and coaching platform, for approximately US$ 22 million in cash and this acquisition enhances Skillsoft's Leadership Development portfolio, introduces personalized coaching to its offerings and expands its blended learning model.
On 9 April 2020, NIIT Limited, a global leader in skills and talent development, introduced the NIIT 'Remote Work Excellence Kit' course to support India's efforts against COVID-19. The online course is available for free and is designed to facilitate remote working for adults, including corporate executives, small and medium businesspersons and management students.

Why Purchase the Report?

To visualize the global soft skills management market segmentation based on soft skills type, delivery mode, provider, end-user and region, as well as understand key commercial assets and players.
Identify commercial opportunities by analyzing trends and co-development.
Excel data sheet with numerous data points of soft skills management market-level with all segments.
PDF report consists of a comprehensive analysis after exhaustive qualitative interviews and an in-depth study.
Product mapping available as excel consisting of key products of all the major players.

The global soft skills management market report would provide approximately 69 tables, 73 figures and 202 pages.

Target Audience 2023

Manufacturers/ Buyers
Industry Investors/Investment Bankers
Research Professionals
Emerging Companies

1. Methodology and Scope

1.1. Research Methodology
1.2. Research Objective and Scope of the Report

2. Definition and Overview

3. Executive Summary

3.1. Snippet by Soft Skills Type
3.2. Snippet by Delivery Mode
3.3. Snippet by Provider
3.4. Snippet by End-User
3.5. Snippet by Region

4. Dynamics

4.1. Impacting Factors
- 4.1.1. Drivers
  - 4.1.1.1. The Trend of Video-Based Learning
  - 4.1.1.2. Rising Government Initiatives
  - 4.1.1.3. Increasing Collaboration Between Companies
- 4.1.2. Restraints
  - 4.1.2.1. Difficulties in Assessing and Developing
- 4.1.3. Opportunity
- 4.1.4. Impact Analysis

5. Industry Analysis

5.1. Porter's Five Force Analysis
5.2. Supply Chain Analysis
5.3. Pricing Analysis
5.4. Regulatory Analysis
5.5. Russia-Ukraine War Impact Analysis
5.6. DMI Opinion

6. COVID-19 Analysis

6.1. Analysis of COVID-19
- 6.1.1. Scenario Before COVID
- 6.1.2. Scenario During COVID
- 6.1.3. Scenario Post COVID
6.2. Pricing Dynamics Amid COVID-19
6.3. Demand-Supply Spectrum
6.4. Government Initiatives Related to the Market During Pandemic
6.5. Manufacturers Strategic Initiatives
6.6. Conclusion

7. By Soft Skills Type

7.1. Introduction
- 7.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Soft Skills Type
- 7.1.2. Market Attractiveness Index, By Soft Skills Type
7.2. Management & Leadership*
- 7.2.1. Introduction
- 7.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
7.3. Administration & Secretarial
7.4. Communication & Productivity
7.5. Personal Development
7.6. Others

8. By Delivery Mode

8.1. Introduction
- 8.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Delivery Mode
- 8.1.2. Market Attractiveness Index, By Delivery Mode
8.2. Regular/Offline*
- 8.2.1. Introduction
- 8.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
8.3. Online

9. By Provider

9.1. Introduction
- 9.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Provider
- 9.1.2. Market Attractiveness Index, By Provider
9.2. Corporate/Enterprise*
- 9.2.1. Introduction
- 9.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
9.3. Academic/Education

10. By End-User

10.1. Introduction
- 10.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User
- 10.1.2. Market Attractiveness Index, By End-User
10.2. Banking*
- 10.2.1. Introduction
- 10.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
10.3. Financial Services & Insurance
10.4. Manufacturing
10.5. Hospitality
10.6. IT & Telecom
10.7. Education
10.8. Retail
10.9. Media & Entertainment
10.10. Others

11. By Region

11.1. Introduction
- 11.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Region
- 11.1.2. Market Attractiveness Index, By Region
11.2. North America
- 11.2.1. Introduction
- 11.2.2. Key Region-Specific Dynamics
- 11.2.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Soft Skills Type
- 11.2.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Delivery Mode
- 11.2.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Provider
- 11.2.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User
- 11.2.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
  - 11.2.7.1. U.S.
  - 11.2.7.2. Canada
  - 11.2.7.3. Mexico
11.3. Europe
- 11.3.1. Introduction
- 11.3.2. Key Region-Specific Dynamics
- 11.3.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Soft Skills Type
- 11.3.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Delivery Mode
- 11.3.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Provider
- 11.3.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User
- 11.3.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
  - 11.3.7.1. Germany
  - 11.3.7.2. UK
  - 11.3.7.3. France
  - 11.3.7.4. Italy
  - 11.3.7.5. Russia
  - 11.3.7.6. Rest of Europe
11.4. South America
- 11.4.1. Introduction
- 11.4.2. Key Region-Specific Dynamics
- 11.4.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Soft Skills Type
- 11.4.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Delivery Mode
- 11.4.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Provider
- 11.4.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User
- 11.4.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
  - 11.4.7.1. Brazil
  - 11.4.7.2. Argentina
  - 11.4.7.3. Rest of South America
11.5. Asia-Pacific
- 11.5.1. Introduction
- 11.5.2. Key Region-Specific Dynamics
- 11.5.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Soft Skills Type
- 11.5.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Delivery Mode
- 11.5.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Provider
- 11.5.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User
- 11.5.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
  - 11.5.7.1. China
  - 11.5.7.2. India
  - 11.5.7.3. Japan
  - 11.5.7.4. Australia
  - 11.5.7.5. Rest of Asia-Pacific
11.6. Middle East and Africa
- 11.6.1. Introduction
- 11.6.2. Key Region-Specific Dynamics
- 11.6.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Soft Skills Type
- 11.6.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Delivery Mode
- 11.6.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Provider
- 11.6.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By End-User

12. Competitive Landscape

12.1. Competitive Scenario
12.2. Market Positioning/Share Analysis
12.3. Mergers and Acquisitions Analysis

13. Company Profiles

13.1. Articulate Global, Inc.*
- 13.1.1. Company Overview
- 13.1.2. Product Portfolio and Description
- 13.1.3. Financial Overview
- 13.1.4. Key Developments
13.2. Cengage Learning, Inc
13.3. Computer Generated Solutions, Inc
13.4. D2L Corporation
13.5. edX, Inc.
13.6. Interaction Associates, Inc.
13.7. New Horizons Worldwide, LLC.
13.8. NIIt Limited
13.9. Pearson PLC
13.10. QA Ltd.

LIST NOT EXHAUSTIVE