The global telecom managed services market is expected to reach USD 77,764.80 million by 2031 from USD 25,142.83 million in 2023, growing with a CAGR of 15.6%in the forecast period of 2024 to 2031.
Market Segmentation
Global Telecom Managed Services Market, By Type (Managed Data Center Services, Managed Network Services, Managed Communication & Collaboration Services, Managed Security Services, and Managed Mobility Services), Managed Information Service (MIS) (Business Process Management, Managed Operational Support Systems/Business Support Systems, and Project & Portfolio Management), Deployment Model (On-Premise and Cloud), Organization Size (Large Enterprises and Small & Medium Enterprises (SMES)), Country (U.S., Canada, Mexico, Germany, U.K., France, Italy, Spain, Russia, Netherlands, Switzerland, Belgium, Turkey, Rest of Europe, China, Japan, India, Australia, South Korea, Indonesia, Philippines, Thailand, Malaysia, Vietnam, Singapore, Rest of Asia-Pacific, Brazil, Argentina, Rest of South America, South Africa, Saudi Arabia, UAE, Egypt, Israel, and Rest of Middle East and Africa) - Industry Trends and Forecast to 2031.
Overview of Global Telecom Managed Services Market Dynamics
- Driver
- Rapid growth in digitalization across business
- Restraint
- Growing data security and privacy concerns
- Opportunity
- Focus on multi-workflow scheduling of business
Market Players
Some of the key market players operating in the global telecom managed services market are:
- FUJITSU
- DXC Technology Company
- IBM Corporation
- Cognizant
- Wipro Limited
- Capgemini
- Accenture
- Tata Consultancy Services Limited
- HCL Technologies Limited
- NTT DATA Corporation
- Verizon
- Cisco Systems, Inc.
- ZTE Corporation
- Huawei Technologies Co.Ltd.
- Telefonaktiebolaget LM Ericsson
- AT&T Intellectual Property
- Nokia Corporation
- Lumen Technologies
- RACKSPACE TECHNOLOGY, INC.
- Comarch SA
- Tech Mahindra Limited
- Infosys Limited
- GTT Communications, Inc.,
- BT
TABLE OF CONTENTS
1 INTRODUCTION 33
- 1.1 OBJECTIVES OF THE STUDY 33
- 1.2 MARKET DEFINITION 33
- 1.3 OVERVIEW OF GLOBAL TELECOM MANAGED SERVICES MARKET 33
- 1.4 CURRENCY AND PRICING 35
- 1.5 LIMITATIONS 35
- 1.6 MARKETS COVERED 35
2 MARKET SEGMENTATION 38
- 2.1 MARKETS COVERED 38
- 2.2 GEOGRAPHICAL SCOPE 39
- 2.3 YEARS CONSIDERED FOR THE STUDY 40
- 2.4 DBMR TRIPOD DATA VALIDATION MODEL 41
- 2.5 PRIMARY INTERVIEWS WITH KEY OPINION LEADERS 44
- 2.6 DBMR MARKET POSITION GRID 45
- 2.7 VENDOR SHARE ANALYSIS 46
- 2.8 MULTIVARIATE MODELING 47
- 2.9 TYPE TIMELINE CURVE 47
- 2.10 SECONDARY SOURCES 48
- 2.11 ASSUMPTIONS 48
3 EXECUTIVE SUMMARY 49
4 PREMIUM INSIGHTS 51
- 4.1 PESTEL ANALYSIS 54
- 4.1.1 POLITICAL FACTORS: 54
- 4.1.2 ECONOMIC FACTORS: 54
- 4.1.3 SOCIAL FACTORS: 54
- 4.1.4 TECHNOLOGICAL FACTORS: 55
- 4.1.5 ENVIRONMENTAL FACTORS: 55
- 4.1.6 LEGAL FACTORS: 55
- 4.2 PORTERS MODEL 56
- 4.3 TECHNOLOGICAL ANALYSIS 57
- 4.3.1 BIG DATA AND ANALYTICS 57
- 4.3.2 CLOUD COMPUTING 57
- 4.3.3 ARTIFICIAL INTELLIGENCE 57
- 4.3.4 MACHINE LEARNING 58
- 4.4 REGULATORY FRAMEWORK 60
- 4.4.1 REGULATIONS FOR U.S. 60
- 4.4.2 REGULATIONS FOR U.K. 61
- 4.4.3 REGULATIONS FOR SPAIN 61
- 4.4.4 REGULATIONS FOR NETHERLANDS 62
- 4.4.5 REGULATIONS FOR JAPAN 62
5 MARKET OVERVIEW 63
- 5.1 DRIVERS 65
- 5.1.1 INCREASING NEED FOR BUSINESS AGILITY 65
- 5.1.2 RISING CUSTOMER FOCUS TOWARDS ENHANCED COST, EFFICIENCY, AND EASY DEPLOYMENT 65
- 5.1.3 GROWING PREFERENCE FOR CLOUD TECHNOLOGY AND ITS SIGNIFICANCE IN PROCESS AUTOMATION 66
- 5.1.4 SURGING DEMAND FOR DATA CENTERS 66
- 5.1.5 HEIGHTENED DEPENDENCY ON CLOUD IDENTITY AND ACCESS MANAGEMENT SOLUTIONS 67
- 5.1.6 RAPID GROWTH IN DIGITALIZATION ACROSS BUSINESS 68
- 5.2 RESTRAINT 69
- 5.2.1 GROWING DATA SECURITY AND PRIVACY CONCERNS 69
- 5.3 OPPORTUNITIES 69
- 5.3.1 FOCUS ON MULTI-WORKFLOW SCHEDULING OF BUSINESS 69
- 5.3.2 EMERGENCE OF DIGITAL TECHNOLOGIES, NAMELY AI, IOT, AND CLOUD COMPUTING 70
- 5.3.3 GROWING DEMAND FOR DIGITAL SKILLS IN UNDERDEVELOPED ECONOMIES 70
- 5.3.4 INCREASING GROWTH IN THE TELECOM INDUSTRY 71
- 5.4 CHALLENGE 72
- 5.4.1 LACK OF SKILLED WORKFORCE AND HIGH ATTRITION RATE 72
6 GLOBAL TELECOM MANAGED SERVICES MARKET, BY TYPE 73
- 6.1 OVERVIEW 74
- 6.2 MANAGED DATA CENTER SERVICES 75
- 6.2.1 STORAGE MANAGEMENT 76
- 6.2.2 SERVER MANAGEMENT 76
- 6.2.3 MANAGED PRINT SERVICES 76
- 6.2.4 OTHERS 76
- 6.3 MANAGED NETWORK SERVICES 76
- 6.3.1 MANAGED WIDE AREA NETWORK 77
- 6.3.2 NETWORK MONITORING 77
- 6.3.3 MANAGED NETWORK SECURITY 78
- 6.3.4 MANAGED LOCAL AREA NETWORK 78
- 6.3.5 MANAGED WIRELESS FIDELITY 78
- 6.3.6 MANAGED VIRTUAL PRIVATE NETWORK 78
- 6.4 MANAGED COMMUNICATION AND COLLABORATION SERVICES 78
- 6.4.1 MANAGED VOICE OVER INTERNET PROTOCOL (VOIP) 79
- 6.4.2 MANAGED UNIFIED COMMUNICATION AS A SERVICE (UCAAS) 79
- 6.4.3 OTHERS 79
- 6.5 MANAGED SECURITY SERVICES 79
- 6.5.1 MANAGED IDENTITY AND ACCESS MANAGEMENT 81
- 6.5.2 MANAGED FIREWALL 81
- 6.5.3 MANAGED ANTIVIRUS/ANTIMALWARE 81
- 6.5.4 MANAGED INTRUSION DETECTION SYSTEMS/INTRUSION PREVENTION SYSTEMS 81
- 6.5.5 MANAGED VULNERABILITY MANAGEMENT 81
- 6.5.6 MANAGED UNIFIED THREAT MANAGEMENT 81
- 6.5.7 MANAGED RISK AND COMPLIANCE MANAGEMENT 81
- 6.5.8 MANAGED ENCRYPTION 81
- 6.5.9 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT 81
- 6.5.10 OTHERS 82
- 6.6 MANAGED MOBILITY SERVICES 82
- 6.6.1 APPLICATION MANAGEMENT 83
- 6.6.2 DEVICE LIFE CYCLE MANAGEMENT 83
- 6.7 OTHERS 83
7 GLOBAL TELECOM MANAGED SERVICES MARKET, BY MANAGED INFORMATION SERVICE (MIS) 84
- 7.1 OVERVIEW 85
- 7.2 BUSINESS PROCESS MANAGEMENT 86
- 7.3 MANAGED OPERATIONAL SUPPORT SYSTEMS/BUSINESS SUPPORT SYSTEMS 87
- 7.4 PROJECT & PORTFOLIO MANAGEMENT 88
- 7.5 OTHERS 89
8 GLOBAL TELECOM MANAGED SERVICES MARKET, BY DEPLOYMENT MODEL 90
- 8.1 OVERVIEW 91
- 8.2 CLOUD 92
- 8.3 ON-PREMISE 93
9 GLOBAL TELECOM MANAGED SERVICES MARKET, BY ORGANIZATION SIZE 94
- 9.1 OVERVIEW 95
- 9.2 LARGE ENTERPRISES 96
- 9.2.1 CLOUD 97
- 9.2.2 ON-PREMISE 97
- 9.3 SMALL AND MEDIUM ENTERPRISES (SMES) 97
- 9.3.1 CLOUD 98
- 9.3.2 ON-PREMISE 98
10 GLOBAL TELECOM MANAGED SERVICES MARKET, BY REGION 99
- 10.1 OVERVIEW 100
- 10.2 NORTH AMERICA 103
- 10.2.1 U.S. 107
- 10.2.2 CANADA 111
- 10.2.3 MEXICO 114
- 10.3 EUROPE 118
- 10.3.1 GERMANY 123
- 10.3.2 U.K. 127
- 10.3.3 FRANCE 131
- 10.3.4 ITALY 135
- 10.3.5 SPAIN 139
- 10.3.6 NETHERLANDS 143
- 10.3.7 SWITZERLAND 147
- 10.3.8 RUSSIA 151
- 10.3.9 TURKEY 155
- 10.3.10 BELGIUM 159
- 10.3.11 REST OF EUROPE 163
- 10.4 ASIA-PACIFIC 164
- 10.4.1 CHINA 169
- 10.4.2 JAPAN 173
- 10.4.3 SOUTH KOREA 177
- 10.4.4 INDIA 181
- 10.4.5 AUSTRALIA 185
- 10.4.6 SINGAPORE 189
- 10.4.7 THAILAND 193
- 10.4.8 INDONESIA 197
- 10.4.9 MALAYSIA 201
- 10.4.10 PHILIPPINES 205
- 10.4.11 REST OF ASIA-PACIFIC 209
- 10.5 MIDDLE EAST AND AFRICA 210
- 10.5.1 SAUDI ARABIA 214
- 10.5.2 U.A.E. 217
- 10.5.3 SOUTH AFRICA 221
- 10.5.4 ISRAEL 224
- 10.5.5 EGYPT 228
- 10.5.6 REST OF MIDDLE EAST AND AFRICA 232
- 10.6 SOUTH AMERICA 233
- 10.6.1 BRAZIL 237
- 10.6.2 ARGENTINA 240
- 10.6.3 REST OF SOUTH AMERICA 243
11 GLOBAL TELECOM MANAGED SERVICES MARKET: COMPANY LANDSCAPE 244
- 11.1 COMPANY SHARE ANALYSIS: GLOBAL 244
- 11.2 COMPANY SHARE ANALYSIS: NORTH AMERICA 245
- 11.3 COMPANY SHARE ANALYSIS: EUROPE 246
- 11.4 COMPANY SHARE ANALYSIS: ASIA-PACIFIC 247
12 SWOT ANALYSIS 248
13 COMPANY PROFILE 249
- 13.1 IBM CORPORATION 249
- 13.1.1 COMPANY SNAPSHOT 249
- 13.1.2 REVENUE ANALYSIS 249
- 13.1.3 COMPANY SHARE ANALYSIS 250
- 13.1.4 SERVICE PORTFOLIO 250
- 13.1.5 RECENT DEVELOPMENTS 250
- 13.2 ACCENTURE 252
- 13.2.1 COMPANY SNAPSHOT 252
- 13.2.2 REVENUE ANALYSIS 252
- 13.2.3 COMPANY SHARE ANALYSIS 253
- 13.2.4 SERVICE PORTFOLIO 253
- 13.2.5 RECENT DEVELOPMENTS 253
- 13.3 HUAWEI TECHNOLOGIES CO., LTD. 255
- 13.3.1 COMPANY SNAPSHOT 255
- 13.3.2 REVENUE ANALYSIS 255
- 13.3.3 COMPANY SHARE ANALYSIS 256
- 13.3.4 PRODUCT PORTFOLIO 256
- 13.3.5 RECENT DEVELOPMENT 256