飯店管理軟體市場（按解決方案和地區）

Hotel Management Software Market, By Solution, By Geography

出版日期: 2025年08月21日 | 出版商:

Coherent Market Insights | 英文 155 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄

飯店管理軟體市場規模預計在 2025 年達到 52.8 億美元，預計到 2032 年將達到 94.1 億美元，2025 年至 2032 年的複合年成長率為 8.6%。

報告範圍		報告詳細資訊
基準年	2024	2025年的市場規模	52.8億美元
效能數據	2020-2024	預測期	2025-2032
預測期：2025-2032年複合年成長率：	8.60%	2032年的價值預測	94.1億美元

全球酒店管理軟體市場是一個關鍵的技術基礎設施，它使酒店能夠透過全面的數位解決方案簡化營運、提升賓客體驗並最佳化收益管理。這個專業的軟體生態系統包括物業管理系統 (PMS)、客戶關係管理 (CRM) 工具、收益管理系統、預訂引擎以及整合平台，從而實現從預訂到退房的無縫飯店營運。

隨著酒店業不斷發展，以應對不斷變化的消費者期望和技術進步，酒店管理軟體已成為從精品酒店到大型國際連鎖酒店的必備工具。市場提供雲端基礎雲端和本地的解決方案，以應對一系列營運挑戰，包括庫存管理、賓客服務、客房服務協調、財務報告和多通路分銷管理。飯店業的數位化不斷提高，加上對非接觸式服務和數據主導決策的需求日益成長，使得飯店管理軟體成為現代飯店營運的基本要素。該市場服務於多元化的利益相關者，包括獨立酒店、連鎖酒店、度假村和其他住宿設施提供商，相關人員致力於透過提供即時洞察和自動化流程的整合技術解決方案來提高營運效率、提升客戶滿意度並實現盈利最大化。

市場動態

全球飯店管理軟體市場主要受飯店業數位轉型加速的推動，飯店擴大採用雲端基礎的解決方案來提升營運效率和賓客體驗，同時降低基礎設施成本並提高擴充性。非接觸式服務的需求日益成長，尤其是在新冠疫情的推動下，這為整合軟體解決方案帶來了巨大的發展動力，這些解決方案支援行動入住/退房、數位房卡和自動化服務交付系統。此外，數據分析和收益最佳化的重要性日益提升，促使飯店採用先進的管理平台，即時洞察運轉率、定價策略和賓客偏好，從而實現動態定價和個人化服務。然而，該市場面臨著許多限制因素，包括高昂的實施成本以及將新軟體系統與現有遺留基礎設施整合的複雜性，這給IT預算和技術專長有限的小型獨立酒店帶來了挑戰。此外，資料安全問題以及對各種區域法規（例如GDPR和PCI DSS標準）的合規性也構成了額外的障礙，因為飯店必須在確保強大的網路安全措施的同時保持無縫運作。此外，習慣於傳統流程的員工抵制變革，以及持續需要全面的培訓計劃，這些都帶來了阻礙採用率的營運挑戰。話雖如此，由於全球旅遊業的擴張以及尋求專業管理解決方案的替代住宿設施提供者（如度假租賃和精品店）的激增，巨大的商業機會正在湧現。行動技術和物聯網設備的日益普及為創新軟體功能提供了機會，例如智慧房間控制、預測性維護和增強的客戶個性化，而對永續酒店實踐的日益重視帶來了對最佳化能源消耗和資源管理的軟體解決方案的需求。

本次調查的主要特點

本報告對全球飯店管理軟體市場進行了詳細分析，並以 2024 年為基準年，提供了預測期（2025-2032 年）的市場規模（十億美元）和年複合成長率（CAGR%）。
它還強調了各個領域的潛在商機，並說明了該市場的有吸引力的投資提案矩陣。
它還提供了有關市場促進因素、限制因素、機會、新產品發布和核准、市場趨勢、區域前景以及主要企業採用的競爭策略的重要見解。
它根據公司亮點、產品系列、關鍵亮點、財務業績和策略等參數，概述了全球酒店管理軟體市場的主要企業。
本報告的見解將使負責人和公司經營團隊能夠就未來的產品發布、類型升級、市場擴張和行銷策略做出明智的決策。
本研究報告針對該產業的各個相關人員，包括投資者、供應商、產品製造商、經銷商、新進業者和財務分析師。
透過用於分析全球酒店管理軟體市場的各種策略矩陣，相關人員將發現決策更加容易。

Report Coverage	Report Details
Base Year:	2024	Market Size in 2025:	USD 5.28 Bn
Historical Data for:	2020 To 2024	Forecast Period:	2025 To 2032
Forecast Period 2025 to 2032 CAGR:	8.60%	2032 Value Projection:	USD 9.41 Bn

The global hotel management software market represents a critical technological infrastructure that enables hospitality establishments to streamline operations, enhance guest experiences, and optimize revenue management through comprehensive digital solutions. This specialized software ecosystem encompasses property management systems (PMS), customer relationship management (CRM) tools, revenue management systems, booking engines, and integrated platforms that facilitate seamless hotel operations from reservations to checkout processes.

As the hospitality industry continues to evolve in response to changing consumer expectations and technological advancements, hotel management software has become indispensable for properties ranging from boutique hotels to large international chains. The market encompasses cloud-based and on-premise solutions that address various operational challenges including inventory management, guest services, housekeeping coordination, financial reporting, and multi-channel distribution management. The increasing digitization of the hospitality sector, coupled with rising demand for contactless services and data-driven decision making, has positioned hotel management software as a fundamental component of modern hotel operations. This market serves diverse stakeholders including independent hotels, hotel chains, resorts, and other accommodation providers who seek to enhance operational efficiency, improve guest satisfaction, and maximize profitability through integrated technology solutions that provide real-time insights and automated processes.

Market Dynamics

The global hotel management software market is primarily driven by the accelerating digital transformation across the hospitality industry, where hotels are increasingly adopting cloud-based solutions to enhance operational efficiency and guest experiences while reducing infrastructure costs and improving scalability. The growing demand for contactless services, particularly amplified by the COVID-19 pandemic, has created substantial momentum for integrated software solutions that enable mobile check-in/check-out, digital room keys, and automated service delivery systems. Additionally, the rising importance of data analytics and revenue optimization is driving hotels to implement sophisticated management platforms that provide real-time insights into occupancy rates, pricing strategies, and guest preferences, enabling dynamic pricing and personalized service offerings. However, the market faces significant restraints including high implementation costs and complexity associated with integrating new software systems with existing legacy infrastructure, particularly challenging for smaller independent hotels with limited IT budgets and technical expertise. Data security concerns and compliance with various regional regulations, including GDPR and PCI DSS standards, create additional barriers as hotels must ensure robust cybersecurity measures while maintaining seamless operations. Furthermore, resistance to change from staff members accustomed to traditional processes and the ongoing need for comprehensive training programs represent operational challenges that can impede adoption rates. Nevertheless, substantial opportunities emerge from the expanding global tourism industry and the proliferation of alternative accommodation providers such as vacation rentals and boutique properties seeking professional-grade management solutions. The increasing penetration of mobile technology and IoT devices presents opportunities for innovative software features including smart room controls, predictive maintenance, and enhanced guest personalization, while the growing emphasis on sustainable hospitality practices creates demand for software solutions that optimize energy consumption and resource management.

Key features of the study

This report provides in-depth analysis of the global hotel management software market, and provides market size (USD Billion) and compound annual growth rate (CAGR%) for the forecast period (2025-2032), considering 2024 as the base year
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
It profiles key players in the global hotel management software market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies
Key companies covered as a part of this study include Agilysys, Cloudbeds, Duetto, eZee Technosys, Hotelogix, IDeaS, Infor Hospitality, Maestro PMS, Mews, Oracle Hospitality, Planet, RMS Cloud, RoomRaccoon, Sabre Hospitality Solutions, and SiteMinder
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
The global hotel management software market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global hotel management software market

Market Segmentation

Solution Insights (Revenue, USD Bn, 2020 - 2032)
- Property Management System
- Channel Manager
- Revenue Management
- Booking Engine
- Point-of-Sale
- CRM & Guest Engagement
- Housekeeping & Maintenance
- Analytics & Business Intelligence
Regional Insights (Revenue, USD Bn, 2020 - 2032)
- North America
- U.S.
- Canada
- Latin America
- Brazil
- Argentina
- Mexico
- Rest of Latin America
- Europe
- Germany
- U.K.
- Spain
- France
- Italy
- Russia
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- ASEAN
- Rest of Asia Pacific
- Middle East
- GCC Countries
- Israel
- Rest of Middle East
- Africa
- South Africa
- North Africa
- Central Africa
Key Players Insights
- Agilysys
- Cloudbeds
- Duetto
- eZee Technosys
- Hotelogix
- IDeaS
- Infor Hospitality
- Maestro PMS
- Mews
- Oracle Hospitality
- Planet
- RMS Cloud
- RoomRaccoon
- Sabre Hospitality Solutions
- SiteMinder

1. Research Objectives and Assumptions

Research Objectives
Assumptions
Abbreviations

2. Market Purview

Report Description
- Market Definition and Scope
Executive Summary
- Global Hotel Management Software Market, By Solution
- Global Hotel Management Software Market, By Region

3. Market Dynamics, Regulations, and Trends Analysis

Market Dynamics
Impact Analysis
Key Highlights
Regulatory Scenario
Product Launches/Approvals
PEST Analysis
PORTER's Analysis
Market Opportunities
Regulatory Scenario
Key Developments
Industry Trends

4. Global Hotel Management Software Market, By Solution, 2020-2032, (USD Bn)

Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 - 2032
- Segment Trends
Property Management System
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Channel Manager
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Revenue Management
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Booking Engine
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Point-of-Sale
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
CRM & Guest Engagement
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Housekeeping & Maintenance
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Analytics & Business Intelligence
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)

5. Global Hotel Management Software Market, By Region, 2020 - 2032, Value (USD Bn)

Introduction
- Market Share (%) Analysis, 2025, 2028 & 2032, Value (USD Bn)
- Market Y-o-Y Growth Analysis (%), 2021 - 2032, Value (USD Bn)
- Regional Trends
North America
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
  - U.S.
  - Canada
Latin America
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
  - Brazil
  - Argentina
  - Mexico
  - Rest of Latin America
Europe
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
  - Germany
  - U.K.
  - Spain
  - France
  - Italy
  - Russia
  - Rest of Europe
Asia Pacific
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
  - China
  - India
  - Japan
  - Australia
  - South Korea
  - ASEAN
  - Rest of Asia Pacific
Middle East
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
  - GCC Countries
  - Israel
  - Rest of Middle East
Africa
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country/Region, 2020 - 2032, Value (USD Bn)
  - South Africa
  - North Africa
  - Central Africa

6. Competitive Landscape

Agilysys
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Cloudbeds
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Duetto
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
eZee Technosys
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Hotelogix
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
IDeaS
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Infor Hospitality
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Maestro PMS
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Mews
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Oracle Hospitality
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Planet
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
RMS Cloud
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
RoomRaccoon
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Sabre Hospitality Solutions
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
SiteMinder
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies