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市場調查報告書

商品編碼

1789417

企業協作服務市場（按解決方案、部署、類型、最終用途產業和地區）

Enterprise Collaboration Service Market, By Solution, By Deployment, By Type, By End-Use Industry, By Geography

出版日期: 2025年07月10日 | 出版商:

Coherent Market Insights | 英文 130 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄

企業協作服務市場規模預計在 2025 年達到 623.6 億美元，預計到 2032 年將達到 1,344.5 億美元，2025 年至 2032 年的年複合成長率（CAGR）為 11.6%。

報告範圍		報告詳細資訊
基準年	2024	2025年的市場規模	623.6億美元
效能數據	2020-2024	預測期	2025-2032
預測期：2025-2032年複合年成長率：	11.60%	2032年預測	1344.5億美元

企業協作是公司內部員工之間的通訊系統，它包括使用企業社交網路工具、協作平台、公共網際網路和企業網際網路。企業協作服務是一種綜合功能，使組織內的員工能夠彼此儲存、共用和共同編輯資料和訊息，而不受地理位置的限制。協作服務使用各種技術，包括視訊會議、文件共用和群組軟體。此外，企業溝通還可以包括電話、電子郵件、視訊會議、文字和網路聊天。精心設計的企業協作系統可以簡化組織內員工複雜的溝通流程，尤其是在不斷擴展的工作環境中。除了員工之外，客戶、供應商、承包商和合作夥伴等相關人員在推進工作中也發揮著重要作用。因此，服務供應商實施軟體和硬體技術，以便與其他相關人員進行有效協作，從而實現公司指定的目標。

市場動態

預計在預測期內，對企業行動和行動工作人員的不斷成長的需求將推動全球企業協作服務市場的成長。全球化正在推動公司擴大其全球影響力，從而增加了對協作工具的需求。這些工具使公司員工能夠進行有效溝通。這些工具提供諸如儲存、共用和共同編輯資料和資訊等功能，而不受地理差異的影響。這提高了員工的工作效率並為整個企業提供了靈活性。此外，預計在共用共用並從任何地方存取世界。

然而，企業協作軟體中日益增加的資料外洩問題和初始實施成本可能會阻礙預測期內全球市場的成長。

市場分類

本報告按解決方案、部署、類型、最終用途產業和地區對全球企業協作服務市場進行細分。

本研究的主要特點

本報告對全球企業協作服務市場進行了詳細分析，並以 2018 年為基準年，提供了預測期（2019-2027 年）的市場規模和年複合成長率(CAGR)。
它還揭示了各個領域的潛在商機，並解釋了該市場有吸引力的投資提案矩陣。
它還提供了有關市場促進因素、限制因素、機會、新產品發布和核准、區域前景以及主要企業採用的競爭策略的主要考察。
它根據監管狀況、公司概況、財務表現、產品系列、區域發展、銷售策略、關鍵發展和策略以及未來計劃等參數，概述了全球企業協作服務市場的主要企業。
全球企業協作服務市場涵蓋的關鍵公司包括 Fuze Inc.、Cisco Systems, Inc.、GENBAND, Inc.、IBM Corporation、Atlassian Corp PLC、Microsoft Corporation、Xura, Inc.、Alcatel-Lucent SA (Nokia Networks)、Vonage Networks LLC、Unify, Inc. (Atos)、Tlettpo, Inc. Corporation、ShoreTel Inc.、Polycom, Inc. 和 8x8, Inc.
這些主要市場參與者正專注於與其他市場領導的合作策略，以創新和推出新產品來滿足消費者日益成長的需求和要求。
本報告的見解將使企業負責人和管理當局能夠就未來的產品發布、技術升級、市場擴張和行銷策略做出明智的決策。
全球企業協作服務市場報告涉及該行業的各個相關人員，例如投資者、供應商、經銷商、新進入者和財務分析師。
相關人員可以透過用於分析全球企業協作服務市場的各種策略矩陣更輕鬆地做出決策。

Fuze Inc.
Cisco Systems, Inc.
GENBAND, Inc.
IBM Corporation
Atlassian Corp PLC.
Microsoft Corporation
Xura, Inc.
Alcatel-Lucent SA（Nokia Networks）
Vonage Networks LLC, Unify, Inc.（Atos SE）,
Tropo, Inc.
Hewlett-Packard Development Company,
- Request Sample Copy
LP
Cafex Communications Inc.
Mitel Networks Corporation
ShoreTel Inc.
Polycom, Inc.
8x8, Inc.

第 10 章章節

調查方法
關於出版商

簡介目錄

Product Code: CMI3611

Enterprise Collaboration Service Market is estimated to be valued at USD 62.36 Bn in 2025 and is expected to reach USD 134.45 Bn by 2032, growing at a compound annual growth rate (CAGR) of 11.6% from 2025 to 2032.

Report Coverage		Report Details
Base Year:	2024	Market Size in 2025:	USD 62.36 Bn
Historical Data for:	2020 To 2024	Forecast Period:	2025 To 2032
Forecast Period 2025 to 2032 CAGR:	11.60%	2032 Value Projection:	USD 134.45 Bn

Enterprise collaboration is a system of communication among corporate workers, which may include the use of enterprise social networking tools, collaboration platforms, public internet, and corporate internet. Enterprise collaboration services are comprehensive capabilities that allow employees in the organization to store, share, and jointly modify data and information with one another regardless of different geographical locations. Various technologies are used in collaboration services including video conferencing, document sharing capabilities, groupware, etc. Moreover, Enterprise communication may include phone, email, video conference, texting, web chat, etc. An adequately designed enterprise collaboration system simplifies the communication process, which has become complex for employees in an organization largely due to the expansion of the work environment Moreover, ECS functions optimally in a collaborative working environment. Apart from employees, other stakeholders such as customers, vendors, contractors, and partners are all key contributors to work getting done. Hence, service providers are introducing software and hardware technologies for effective collaboration with other stakeholders, in order to aid enterprises to achieve their designated targets.

Market Dynamics

Growing demand for enterprise mobility and mobile workforce is expected to drive growth of the global enterprise collaboration service market during the forecast period. Due to globalization companies are trying to increase their global presence which in turn, is increasing the need for collaboration tools. These tools would enable effective communication among employees of the company. These tools provides facility such as store, share, and jointly modify data and information with one another regardless of different geographical locations. This help employees to increase their productivity, and provide flexibility across the business. Moreover, increasing penetration of mobile devices such as laptops, smart phones, tablets and many others are expected to drive the global enterprise collaboration service market during the forecast period. Mobile devices acts as platform for enterprise software solutions. With the help of these devices employee can share and access the shared data from anywhere from globally.

However, increasing data breach issues in the enterprise collaboration software, initial implementing cost of enterprise collaboration service may hamper the growth of global enterprise collaboration service market in the forecast period.

Market Taxonomy

This report segments the global enterprise collaboration service market on the basis of solution, deployment, type, End user industry and region. On the basis of Solution, global enterprise collaboration service market is segmented into Messaging, Mobility/Telephony. Messaging is sub segmented into Video Conferencing, Contact Centre. Mobility/Telephony is sub segmented into Collaborative Tool. On the basis of Deployment, the global enterprise collaboration service market is segmented into On Premise, Off Premise and Hybrid. On the basis of type, the global enterprise collaboration service market is segmented into Hardware, Software, Services, Consulting, Integration and Maintenance. On the basis of End-use Industry, the global enterprise collaboration service market is segmented into Banking, Financial services and Insurance (BFSI), Retail, Healthcare, Government, Education, Information Technology, Media and Entertainment and Other (Transportation and Manufacturing).On the basis of region, global enterprise collaboration service market is segmented into North America, Latin America, Europe, Asia pacific, Middle East and Africa.

Key features of the study

This report provides an in-depth analysis of the global enterprise collaboration service market and provides market size (USD Bn) and compound annual growth rate (CAGR %) for the forecast period (2019-2027), considering 2018 as the base year.
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market.
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players.
It profiles leading players in the global enterprise collaboration service market based on the following parameters - regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments and strategies, and future plans.
Key companies covered in the global enterprise collaboration service market includes Fuze Inc., Cisco Systems, Inc., GENBAND, Inc., IBM Corporation, Atlassian Corp PLC, Microsoft Corporation, Xura, Inc., Alcatel-Lucent SA (Nokia Networks), Vonage Networks LLC, Unify, Inc. (Atos SE), Tropo, Inc., Hewlett-Packard Development Company, L.P., Cafex Communications Inc., Mitel Networks Corporation, ShoreTel Inc., Polycom, Inc., and 8x8, Inc.
These key market players are focusing on collaboration strategy with other market leaders to innovate and launch new products to meet the increasing needs and requirements of consumers.
Insights from this report would allow marketers and management authorities of companies to make informed decision regarding future product launches, technology upgradation, market expansion, and marketing tactics.
The global enterprise collaboration service market report caters to various stakeholders in this industry including investors, suppliers, distributors, new entrants, and financial analysts.
Stakeholders would have ease in decision-making through the various strategy matrices used in analyzing the global enterprise collaboration service market.

Market Segmentation

Global Enterprise Collaboration Service Market By Solution
- Messaging
- Video Conferencing
- Contact Centre
- Mobility/Telephony
- Collaborative Tool
Global Enterprise Collaboration Service Market By Deployment
- On Premise
- Off Premise
- Hybrid
Global Enterprise Collaboration Service Market By Type
- Hardware
- Software
- Services
- Consulting
- Integration
- Maintenance
Global Enterprise Collaboration Service Market By End-use Industry
- Banking, Financial services and Insurance (BFSI)
- Retail
- Healthcare
- Government
- Education
- Information Technology
- Media and Entertainment
- Other (Transportation and Manufacturing)
Global Enterprise Collaboration Service Market By Region
- North America
- U.S.
- Canada
- Latin America
- Brazil
- Argentina
- Mexico
- Rest of Latin America
- Europe
- Germany
- U.K.
- Spain
- France
- Italy
- Russia
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- ASEAN
- Rest of Asia Pacific
- Middle East
- GCC Countries
- Israel
- Rest of Middle East
- Africa
- South Africa
- North Africa
- Central Africa
Company Profiles
- Fuze Inc.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments
- Future Plans
- Cisco Systems, Inc.
- GENBAND, Inc.
- IBM Corporation
- Atlassian Corp PLC.
- Microsoft Corporation
- Xura, Inc.
- Alcatel-Lucent SA (Nokia Networks)
- Vonage Networks LLC.
- Unify, Inc. (Atos SE)
- Tropo, Inc.
- Hewlett-Packard Development Company
- L.P., Cafex Communications Inc.
- Mitel Networks Corporation
- ShoreTel Inc.
- Polycom, Inc.
- 8x8, Inc.

1. Research Objectives and Assumptions

Research Objectives
Assumptions
Abbreviations

2. Market Purview

Report Description
- Market Definition and Scope
Executive Summary
- Market Snapshot, By Solution
- Market Snapshot, By Deployment
- Market Snapshot, By Type
- Market Snapshot, By End-use Industry
- Market Snapshot, By Region
Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

Market Dynamics
- Drivers
Increasing Demand for Smart Homes
Growing Awareness of Smart Home Concepts
- Restraints
High Initial Cost of Smart Lightning Systems
Limited Awareness and Education
- Opportunities
Increasing Number of Government Initiatives for smart cities
Health and Well-being Focus
Impact Analysis
Key Highlights
Regulatory Scenario
Product launch/Approvals
PEST Analysis
PORTER's Analysis
Merger and Acquisition Scenario

4. Global Enterprise Collaboration Service Market, By Solution, 2020-2032, (USD Bn)

Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 - 2032
- Segment Trends
Messaging
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
  - Video Conferencing
  - Contact Centre
Mobility/Telephony
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
  - Collaborative Tool

5. Global Enterprise Collaboration Service Market, By Deployment, 2020-2032, (USD Bn)

Introduction
- Market Share Analysis, 2023and 2032 (%)
- Y-o-Y Growth Analysis, 2021- 2032
- Segment Trends
On Premise
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Off Premise
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Hybrid
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)

6. Global Enterprise Collaboration Service Market, By Type, 2020-2032, (USD Bn)

Introduction
- Market Share Analysis, 2023and 2032 (%)
- Y-o-Y Growth Analysis, 2021- 2032
- Segment Trends
Hardware
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Software
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Consulting
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Integration
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Maintenance
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)

7. Global Enterprise Collaboration Service Market, By End-use Industry, 2020-2032, (USD Bn)

Introduction
- Market Share Analysis, 2023and 2032 (%)
- Y-o-Y Growth Analysis, 2021- 2032
- Segment Trends
Banking, Financial services and Insurance (BFSI)
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Retail
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Healthcare
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Government
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Education
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Information Technology
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Media and Entertainment
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)
Other (Transportation and Manufacturing)
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032,(USD Bn)

8. Global Enterprise Collaboration Service Market, By Region, 2020-2032, (USD Bn)

Introduction
- Market Share Analysis, By Country, 2023and 2032 (%)
- Y-o-Y Growth Analysis, For Country 2021-2032
- Country Trends
North America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Type, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By End-use Industry, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032,(USD Bn)
  - U.S.
  - Canada
Europe
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Type, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By End-use Industry, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032,(USD Bn)
  - Germany
  - U.K.
  - Spain
  - France
  - Italy
  - Russia
  - Rest of Europe
Asia Pacific
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Type, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By End-use Industry, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032,(USD Bn)
  - China
  - India
  - Japan
  - Australia
  - South Korea
  - ASEAN
  - Rest of Asia Pacific
Latin America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Type, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By End-use Industry, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032,(USD Bn)
  - Brazil
  - Argentina
  - Mexico
  - Rest of Latin America
Middle East and Africa
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Solution, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Type, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By End-use Industry, 2020-2032,(USD Bn)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2020-2032,(USD Bn)
  - GCC Countries
  - Israel
  - South Africa
  - North Africa
  - Central Africa

9. Competitive Landscape

Fuze Inc.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Cisco Systems, Inc.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
GENBAND, Inc.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
IBM Corporation
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Atlassian Corp PLC.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Microsoft Corporation
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Xura, Inc.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Alcatel-Lucent SA (Nokia Networks)
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Vonage Networks LLC, Unify, Inc. (Atos SE),
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Tropo, Inc.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Hewlett-Packard Development Company,
- Company Overview
- Product Portfolio
- Financial Performance
- Request Sample Copy
- Recent Developments/Updates
L.P.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Cafex Communications Inc.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Mitel Networks Corporation
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
ShoreTel Inc.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Polycom, Inc.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
8x8, Inc.
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
Analyst Views