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多通路通訊服務市場：按類型、按應用、按行業、按地區 - 市場規模、份額、展望、機會分析，2023-2030 年
市場調查報告書
商品編碼
1330218

多通路通訊服務市場：按類型、按應用、按行業、按地區 - 市場規模、份額、展望、機會分析，2023-2030 年

Multi-channel Communication Services Market, By Type, By Application, By Industry Verticals and By Region - Size, Share, Outlook, and Opportunity Analysis, 2023 - 2030
出版日期: | 出版商: Coherent Market Insights | 英文 150 Pages | 商品交期: 2-3個工作天內

價格
簡介目錄

市場動態

在預測期內，全球多通路通訊服務市場將受到對簡化企業通訊功能不斷增長的需求以及 BYOD（自帶設備）趨勢的日益採用的推動。 隨著公司在各個區域商業中心擴大業務，非同步和協作多通路通訊功能的可行性在確保業務流程的成功方面發揮關鍵作用。 因此，為了升級其通訊基礎設施，領先的公司正在專注於實施多通路通訊解決方案。 這些解決方案進一步強化了 BYOD 在與各種行動資源無縫連接方面的價值主張，並且 BYOD 在降低企業成本和提高員工生產力方面顯示出了可喜的成果。我是。 然而，由於初始資本支出和缺乏互通性，預計全球多通路通訊服務市場在預測期內將遇到成長限制因素。

本次調查的主要特點

  • 本報告對全球多通路通訊服務市場進行了詳細分析，並提供了以 2022 年為基準年的預測期（2023-2030 年）的市場規模和復合年增長率 (CAGR %)。
  • 它也強調了各個細分市場的潛在收入機會，並為該市場提供了一系列有吸引力的投資建議。
  • 它還提供了有關市場驅動因素、限制因素、機會、新產品發布和批准、區域前景、主要參與者採取的競爭策略等的重要見解。
  • 根據監管狀況、公司概況、財務業績、產品組合、區域格局、分銷策略、主要發展和戰略以及未來計劃等參數，介紹全球多渠道通信服務市場的主要參與者。我是。
  • 涵蓋全球多通路通訊服務市場的主要公司包括Ecrion Software、Striata、Xerox Corporation、Quadient、Liquid State、MailTeck、Conduent, Inc.、Enghouse Interactive、Paragon Customer Communications、Infobip ltd、Compart AG等。 這些主要市場參與者正專注於與其他市場領導者的合作策略，以創新和推出新產品，以滿足消費者不斷增長的需求和要求。
  • 本報告的見解將使公司行銷人員和高階主管能夠就未來的產品發布、技術改進、市場擴張和行銷策略做出明智的決策。.
  • 《全球多通路通訊服務市場》報告是針對該產業的各個利害關係人，例如投資者、供應商、經銷商、新進業者和財務分析師。
  • 利害關係人可以透過用於分析全球多通路通訊服務市場的各種策略矩陣來促進決策。

第一章研究目的與前提

  • 研究目的
  • 先決條件
  • 縮寫

第二章市場概述

  • 市場定義和範圍
  • 市場區隔：依類型
  • 市場區隔：依應用分類
  • 市場區隔：依行業分類
  • 市場區隔：依地區
  • 報告摘要
  • 執行摘要
  • 連貫的機會地圖 (COM)

第三章市場動態、法規與趨勢分析

  • 市場動態
    • 促進因素
  • 公司加強了客戶互動要求
  • 遠距工作要求
    • 抑制因素
  • 現有系統面臨的技術挑戰日益嚴峻
  • 通訊費用高
    • 市場機會
  • 安全性問題
  • 整合複雜性
    • PEST分析
    • 波特五力分析
    • 市場機會
    • 監管場景
    • 產業趨勢
    • 併購
    • 新系統啟動/核准
    • COVID-19 大流行的影響

第 4 章全球多通路通訊服務市場：按類型劃分，2018-2030 年

  • 有線頻道服務
  • 無線通道服務

第 5 章全球多通路通訊服務市場：按應用劃分，2018-2030 年

  • 音訊
  • 電子郵件
  • 社群媒體
  • 視訊會議
  • 其他

第 6 章全球多通路通訊服務市場：依產業劃分，2018-2030 年

  • 能源/公用事業
  • IT/電信
  • 零售
  • 醫療保健
  • 製造業
  • 其他

第 7 章全球多通路通訊服務市場：依地區劃分，2018-2030 年

  • 北美
  • 美國
  • 加拿大
  • 歐洲
  • 英國
  • 德國
  • 義大利
  • 法國
  • 西班牙
  • 俄羅斯
  • 歐洲其他地區
  • 亞太地區
  • 中國
  • 印度
  • 日本
  • 東協
  • 澳大利亞
  • 韓國
  • 其他亞太地區
  • 拉丁美洲
  • 巴西
  • 阿根廷
  • 墨西哥
  • 其他拉丁美洲地區
  • 中東/非洲
  • 海灣合作委員會國家
  • 南非
  • 其他中東和非洲地區

第八章競爭態勢

  • Ecrion Software
  • Striata
  • Xerox Corporation
  • Quadient
  • Liquid State
  • MailTeck
  • Conduent, Inc.
  • Enghouse Interactive
  • Paragon Customer Communications
  • Infobip ltd.
  • Compart AG

第 9 章

  • 參考文獻
  • 調查方法
簡介目錄
Product Code: CMI3258

By managing flows, reducing latency, and reducing media dependencies, multi-channel communication enhances human communications, and helps to optimize business processes. Major market players are developing innovations like virtual reality meeting room solutions and investing in technologies like virtual reality (VR), artificial intelligence (AI), the cloud, and the internet of things (IoT) to keep up with the ever-increasing demands of customers. For instance, Tata Communications, a telecommunications company based in India, on August 8 2022, it enhanced its InstaCC platform with digital features to improve customer engagement. Global businesses and end users can connect through a variety of channels, including social media, web browsers, mobile applications, and company websites, due to the secure, interconnected digital fabric. Global businesses are able to communicate with customers via their preferred channel in an intelligent, streamlined, and user-friendly manner thanks to this. The InstaCC™ stage, an omnichannel Contact Center as a Help (CCaaS), reinforces Goodbye Correspondences position as a worldwide start to finish computerized client experience (CX) orchestrator.

Market Dynamics

During the forecast period, the global multi-channel communication services market is driven by rising demand for streamlined enterprise communication functions and rising adoption of the bring your own device (BYOD) trend. As businesses expand their presence in various geological commercial centres, the viability of non-concurrent and coordinated multi-channel correspondence capabilities plays an important role in ensuring the success of business processes. As a result, in order to upgrade their communication infrastructure, the major businesses are concentrating on implementing multi-channel communication solutions. These solutions are further strengthening BYOD's value proposition in terms of seamless connectivity with various mobile resources, and BYOD has demonstrated promising outcomes through cost savings for businesses and increased employee productivity. However, the global multi-channel communication services market is anticipated to experience growth restraints during the forecast period due to the initial capital expenditure and lack of interoperability.

Key Features of the Study

  • This report provides an in-depth analysis of the global multi-channel communication services market and provides market size (US$ Bn) and compound annual growth rate (CAGR %) for the forecast period (2023-2030), considering 2022 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players
  • It profiles leading players in the global multi-channel communication services market based on the following parameters - regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments and strategies, and future plans
  • Key companies covered in the global multi-channel communication services market include Ecrion Software, Striata, Xerox Corporation, Quadient, Liquid State, MailTeck, Conduent, Inc., Enghouse Interactive, Paragon Customer Communications, Infobip ltd, and Compart AG. These key market players are focusing on collaboration strategy with other market leaders to innovate and launch new products to meet the increasing needs and requirements of consumers.
  • Insights from this report would allow marketers and management authorities of companies to make informed decision regarding future product launches, technology up-gradation, market expansion, and marketing tactics
  • Global multi-channel communication services market report caters to various stakeholders in this industry including investors, suppliers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through the various strategy matrices used in analyzing the global multi-channel communication services market

Detailed Segmentation:

  • Global Multi-Channel Communication Services Market, By Type:
    • Wired Channel Services
    • Wireless Channel Services
  • Global Multi-Channel Communication Services Market, By Application:
    • Voice
    • Email
    • Social Media
    • Video Meetings
    • Others
  • Global Multi-Channel Communication Services Market, By Industry Vertical:
    • Energy and Utilities
    • IT and Telecom
    • Retail
    • Healthcare
    • Manufacturing
    • Others
  • Global Multi-Channel Communication Services Market, By Region:
    • North America
    • Europe
    • Asia-Pacific
    • Latin America
    • Middle East & Africa
  • Company Profiles
    • Ecrion Software
    • Striata
    • Xerox Corporation
    • Quadient
    • Liquid State
    • MailTeck
    • Conduent, Inc.
    • Enghouse Interactive
    • Paragon Customer Communications
    • Infobip ltd.
    • Compart AG

Table Of Contents

1. Research Objectives and Assumptions

  • Research Objectives
  • Assumptions
  • Abbreviations

2. Market Purview

  • Market Definition and Scope
  • Market Snippet, By Type
  • Market Snippet, By Application
  • Market Snippet, By Industry Vertical
  • Market Snippet, By Region
  • Report Description
  • Executive Summary
  • Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

  • Market Dynamics
    • Drivers
  • Enhanced customer engagement requirements by companies
  • Remote working requirements
    • Restraints
  • Rising Technical Challenges in Existing Systems
  • High Communication Charges
    • Market Opportunities
  • Security Concerns
  • Integration Complexity
    • PEST Analysis
    • PORTER's Five Forces Analysis
    • Market Opportunities
    • Regulatory Scenario
    • Industry Trends
    • Mergers and Acquisitions
    • New system Launches/Approvals
    • Impact of COVID-19 Pandemic

4. Global Multi-Channel Communication Services Market, By Type, 2018 - 2030, (US$ Billion)

  • Introduction
    • Market Share Analysis, 2023 and 2030 (%)
    • Y-o-Y Growth Analysis, 2018-2030
    • Segment Trends Market Share Analysis, 2023 and 2030 (%)
  • Wired Channel Services
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)
  • Wireless Channel Services
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)

5. Global Multi Channel Communication Services Market, By Application, 2018 - 2030, (US$ Billion)

  • Introduction
    • Market Share Analysis, 2023 and 2030 (%)
    • Y-o-Y Growth Analysis, 2018-2030
    • Segment Trends Market Share Analysis, 2023 and 2030 (%)
  • Voice
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)
  • Email
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)
  • Social Media
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)
  • Video Meetings
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)
  • Others
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)

6. Global Multi Channel Communication Services Market, By Industry Vertical, 2018 - 2030, (US$ Billion)

  • Introduction
    • Market Share Analysis, 2023 and 2030 (%)
    • Y-o-Y Growth Analysis, 2018-2030
    • Segment Trends Market Share Analysis, 2023 and 2030 (%)
  • Energy and Utilities
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)
  • IT and Telecom
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)
  • Retail
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)
  • Healthcare
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)
  • Manufacturing
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)
  • Others
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2018-2030, (US$ Billion)

7. Global Multi Channel Communication Services Market, By Region, 2018 - 2030, (US$ Billion)

  • Introduction
    • Introduction
    • Market Share Analysis, By Country, 2023 and 2030 (%)
    • Y-o-Y Growth Analysis, For Country 2017-2030
    • Country Trends
  • North America
    • Introduction Market Size and Forecast, and Y-o-Y Growth, By Type, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Application, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Industry Vertical, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Country, 2018-2030, (US$ Billion)
  • U.S.
  • Canada
  • Europe
    • Introduction Market Size and Forecast, and Y-o-Y Growth, By Type, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Application, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Industry Vertical, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Country, 2018-2030, (US$ Billion)
  • U.K.
  • Germany
  • Italy
  • France
  • Spain
  • Russia
  • Rest of Europe
  • Asia Pacific
    • Introduction Market Size and Forecast, and Y-o-Y Growth, By Type, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Application, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Industry Vertical, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Country, 2018-2030, (US$ Billion)
  • China
  • India
  • Japan
  • ASEAN
  • Australia
  • South Korea
  • Rest of Asia Pacific
  • Latin America
    • Introduction Market Size and Forecast, and Y-o-Y Growth, By Type, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Application, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Industry Vertical, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Country, 2018-2030, (US$ Billion)
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Middle East & Africa
    • Market Size and Forecast, and Y-o-Y Growth, By Type, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Application, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Industry Vertical, 2018-2030, (US$ Billion)
    • Market Size and Forecast, and Y-o-Y Growth, By Country, 2018-2030, (US$ Billion)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

8. Competitive Landscape

  • Ecrion Software
    • Company Overview
    • Product Portfolio
    • Financial Performance
    • Key Strategies
    • Recent Developments/Updates
  • Striata
  • Xerox Corporation
  • Quadient
  • Liquid State
  • MailTeck
  • Conduent, Inc.
  • Enghouse Interactive
  • Paragon Customer Communications
  • Infobip ltd.
  • Compart AG
  • Analyst Views

9. Section

  • References
  • Research Methodology
  • About us and Sales Contact