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市場調查報告書
商品編碼
1807284

全球專業服務自動化市場規模研究與預測，依部署類型、組織規模、最終用戶產業和區域預測，2025-2035

Global Professional Service Automation Market Size Study & Forecast, by Deployment Type, by Organization Size, by End-User Industry and Regional Forecasts 2025-2035
出版日期: | 出版商: Bizwit Research & Consulting LLP | 英文 285 Pages | 商品交期: 2-3個工作天內

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簡介目錄

2024年全球專業服務自動化（PSA）市場規模約為43億美元，預計在2025-2035年預測期內將維持7.79%以上的健康成長率。專業服務自動化是指一套全面的軟體應用程式，目的是幫助服務型企業簡化專案管理、資源分配、時間追蹤、計費和整體業務績效。 PSA解決方案透過將核心服務交付功能整合到統一平台，幫助企業最佳化生產力、提高利潤率並提升客戶滿意度。各行各業對數位轉型的依賴日益加深，加上對資料驅動決策和服務工作流程自動化的需求日益成長，加速了全球PSA的採用。此外，專業服務公司內部對效率和成本最佳化的追求也進一步推動了市場成長。

雲端技術的日益普及、專業工作流程自動化需求的不斷成長以及基於服務的商業模式的不斷擴展，共同推動市場的發展。隨著企業應對日益複雜的專案和客戶期望，PSA 解決方案成為確保透明度和即時績效洞察的必需品。根據行業報告，預計到2030年，全球超過 80%的專業服務公司將部署某種形式的PSA 解決方案，凸顯了精簡營運的緊迫性。此外，對數位優先客戶互動和整合分析的需求為 PSA 提供者創造豐厚的成長機會。然而，高昂的前期實施成本以及傳統企業內部對變革的抵制可能會阻礙某些地區的成長。

報告中包含的詳細細分和子細分如下：

目錄

第1章 全球專業服務自動化（PSA）市場報告範圍與方法

  • 研究目標
  • 研究方法
    • 預測模型
    • 案頭研究
    • 自上而下和自下而上的方法
  • 研究屬性
  • 研究範圍
    • 市場定義
    • 市場區隔
  • 研究假設
    • 包括與排除
    • 限制
    • 研究涵蓋的年份

第2章 執行摘要

  • CEO/CXO 立場
  • 戰略洞察
  • ESG分析
  • 主要調查結果

第3章 全球專業服務自動化（PSA）市場力量分析

  • 影響全球專業服務自動化（PSA）市場的市場力量（2024-2035年）
  • 促進因素
    • 越來越依賴數位轉型
    • 對資料驅動決策和服務工作流程自動化的需求日益成長
  • 限制
    • 傳統企業內部變革的阻力
  • 機會
    • 加速 PSA 的採用

第4章 全球專業服務自動化（PSA）產業分析

  • 波特五力模型
    • 買方議價能力
    • 供應商的議價能力
    • 新進入者的威脅
    • 替代品的威脅
    • 競爭對手
  • 波特五力預測模型（2024-2035）
  • PESTEL分析
    • 政治
    • 經濟
    • 社會
    • 科技
    • 環境
    • 合法
  • 最佳投資機會
  • 最佳制勝策略（2025年）
  • 市場佔有率分析（2024-2025）
  • 2025年全球定價分析與趨勢
  • 分析師建議與結論

第5章 全球專業服務自動化（PSA）市場規模與預測：依部署類型 -2025年至2035年

  • 市場概覽
  • 全球生長激素缺乏症市場表現-潛力分析（2025年）
  • 現場
  • 雲端

第6章 全球專業服務自動化（PSA）市場規模與預測：依組織規模 -2025年至2035年

  • 市場概覽
  • 全球生長激素缺乏症市場表現-潛力分析（2025年）
  • 中小企業
  • 大型企業

第7章 全球專業服務自動化（PSA）市場規模與預測：依最終用戶產業 -2025年至2035年

  • 市場概覽
  • 全球生長激素缺乏症市場表現-潛力分析（2025年）
  • 資訊科技和電信
  • 諮詢服務
  • 建築、工程和施工（AEC）
  • 法律服務

第8章 全球專業服務自動化（PSA）市場規模與預測：依地區 -2025年至2035年

  • 成長區域市場簡介
  • 領先國家和新興國家
  • 北美洲
    • 美國
    • 加拿大
  • 歐洲
    • 英國
    • 德國
    • 法國
    • 西班牙
    • 義大利
    • 歐洲其他地區
  • 亞太地區
    • 中國
    • 印度
    • 日本
    • 澳洲
    • 韓國
    • 亞太地區其他地區
  • 拉丁美洲
    • 巴西
    • 墨西哥
  • 中東和非洲
    • 阿拉伯聯合大公國
    • 沙烏地阿拉伯（KSA）
    • 南非

第9章 競爭情報

  • 最佳市場策略
  • SAP SE
    • 公司概況
    • 主要高階主管
    • 公司概況
    • 財務表現（取決於資料可用性）
    • 產品/服務端口
    • 近期發展
    • 市場策略
    • SWOT分析
  • Oracle Corporation
  • Salesforce Inc.
  • Microsoft Corporation
  • FinancialForce
  • NetSuite（a subsidiary of Oracle）
  • ConnectWise, LLC
  • Projector PSA Inc.
  • Kaseya Limited
  • Kimble Applications
  • Rocket Software, Inc.
  • Planview, Inc.
  • Deltek, Inc.
  • Workday, Inc.
  • Upland Software, Inc.
簡介目錄

The Global Professional Service Automation (PSA) Market is valued approximately at USD 4.3 billion in 2024 and is anticipated to grow with a healthy growth rate of more than 7.79% over the forecast period 2025-2035. Professional Service Automation refers to a comprehensive suite of software applications designed to assist service-oriented businesses in streamlining project management, resource allocation, time tracking, billing, and overall business performance. PSA solutions help organizations optimize productivity, improve profit margins, and enhance client satisfaction by integrating core service delivery functions into a unified platform. The increasing reliance on digital transformation across industries, combined with the growing need for data-driven decision-making and automation of service workflows, has accelerated PSA adoption globally. Additionally, the push towards efficiency and cost optimization within professional services firms has further fueled market growth.

The market is being propelled by the rising adoption of cloud technologies, heightened demand for automation in professional workflows, and the expansion of service-based business models. As firms grapple with increasingly complex projects and client expectations, PSA solutions emerge as a necessity for ensuring transparency and real-time performance insights. According to industry reports, more than 80% of professional service firms globally are projected to deploy some form of PSA solution by 2030, underlining the urgency for streamlined operations. Moreover, the demand for digital-first client engagement and integrated analytics is creating lucrative growth opportunities for PSA providers. However, the high upfront costs of implementation and resistance to change within traditional enterprises could hamper growth in certain regions.

The detailed segments and sub-segments included in the report are:

By Deployment Type:

  • On-Premises
  • Cloud-Based

By Organization Size:

  • Small and Medium-sized Enterprises (SMEs)
  • Large Enterprises

By End-User Industry:

  • IT and Telecommunication
  • Consulting Services
  • Architecture, Engineering, and Construction (AEC)
  • Legal Services

By Region:

  • North America
  • U.S.
  • Canada
  • Europe
  • UK
  • Germany
  • France
  • Spain
  • Italy
  • ROE
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • RoAPAC
  • Latin America
  • Brazil
  • Mexico
  • Middle East & Africa
  • UAE
  • Saudi Arabia
  • South Africa
  • Rest of Middle East & Africa
  • Cloud-Based Deployment is Expected to Dominate the Market
  • Cloud-based PSA deployment continues to outpace on-premises solutions, commanding the largest market share in 2024 and projected to maintain its lead throughout the forecast period. The dominance of cloud stems from its scalability, cost-effectiveness, and ease of integration with other enterprise applications. As organizations prioritize remote collaboration and real-time project visibility, cloud-based PSA solutions offer a seamless and flexible approach, making them especially attractive to SMEs that lack the resources to manage complex on-prem infrastructures. Additionally, enhanced security frameworks and the emergence of hybrid models have mitigated earlier adoption barriers, further accelerating cloud momentum across industries.
  • Large Enterprises Lead in Revenue Contribution
  • When segmented by organization size, large enterprises account for the highest revenue contribution in the PSA market. Their dominance is primarily attributed to their capacity to undertake large-scale projects, substantial IT budgets, and the pressing need for efficient resource management across multi-location operations. Large enterprises are leveraging PSA to enhance project profitability, reduce billing leakages, and provide end-to-end service delivery. While SMEs are increasingly adopting PSA solutions owing to affordability of cloud offerings, large enterprises continue to represent the lion's share of the market. That said, SMEs are forecasted to be the fastest-growing segment, as these businesses seek agile and cost-efficient PSA solutions to scale operations and compete with larger players.
  • The key regions considered for the Global Professional Service Automation (PSA) Market study include Asia Pacific, North America, Europe, Latin America, and the Middle East & Africa. North America dominated the market in 2024 with the largest market share owing to a highly digitalized economy, widespread adoption of SaaS solutions, and the presence of global PSA leaders. The region's IT and consulting industries, coupled with demand for advanced analytics-driven platforms, provide fertile ground for PSA expansion. Meanwhile, Asia Pacific is projected to witness the fastest growth during the forecast period, fueled by rapid digitalization, a growing base of SMEs, and increasing investments in IT infrastructure in countries like China and India. Europe also remains a lucrative region, with consulting and legal services firms driving PSA adoption in response to stringent compliance requirements and the need for efficient client engagement.

Major market players included in this report are:

  • SAP SE
  • Oracle Corporation
  • Salesforce Inc.
  • Microsoft Corporation
  • FinancialForce
  • NetSuite (a subsidiary of Oracle)
  • ConnectWise, LLC
  • Projector PSA Inc.
  • Kaseya Limited
  • Kimble Applications
  • Rocket Software, Inc.
  • Planview, Inc.
  • Deltek, Inc.
  • Workday, Inc.
  • Upland Software, Inc.

Global Professional Service Automation (PSA) Market Report Scope:

  • Historical Data - 2023, 2024
  • Base Year for Estimation - 2024
  • Forecast period - 2025-2035
  • Report Coverage - Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
  • Regional Scope - North America; Europe; Asia Pacific; Latin America; Middle East & Africa
  • Customization Scope - Free report customization (equivalent to up to 8 analysts' working hours) with purchase. Addition or alteration to country, regional & segment scope*

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values for the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within the countries involved in the study. The report also provides detailed information about crucial aspects, such as driving factors and challenges, which will define the future growth of the market. Additionally, it incorporates potential opportunities in micro-markets for stakeholders to invest, along with a detailed analysis of the competitive landscape and product offerings of key players. The detailed segments and sub-segments of the market are explained below:

Key Takeaways:

  • Market Estimates & Forecast for 10 years from 2025 to 2035.
  • Annualized revenues and regional-level analysis for each market segment.
  • Detailed analysis of the geographical landscape with country-level analysis of major regions.
  • Competitive landscape with information on major players in the market.
  • Analysis of key business strategies and recommendations on future market approach.
  • Analysis of the competitive structure of the market.
  • Demand side and supply side analysis of the market.

Table of Contents

Chapter 1. Global Professional Service Automation Market Report Scope & Methodology

  • 1.1. Research Objective
  • 1.2. Research Methodology
    • 1.2.1. Forecast Model
    • 1.2.2. Desk Research
    • 1.2.3. Top Down and Bottom-Up Approach
  • 1.3. Research Attributes
  • 1.4. Scope of the Study
    • 1.4.1. Market Definition
    • 1.4.2. Market Segmentation
  • 1.5. Research Assumption
    • 1.5.1. Inclusion & Exclusion
    • 1.5.2. Limitations
    • 1.5.3. Years Considered for the Study

Chapter 2. Executive Summary

  • 2.1. CEO/CXO Standpoint
  • 2.2. Strategic Insights
  • 2.3. ESG Analysis
  • 2.4. key Findings

Chapter 3. Global Professional Service Automation Market Forces Analysis

  • 3.1. Market Forces Shaping The Global Professional Service Automation Market (2024-2035)
  • 3.2. Drivers
    • 3.2.1. Increasing reliance on digital transformation
    • 3.2.2. Growing need for data-driven decision-making and automation of service workflows
  • 3.3. Restraints
    • 3.3.1. Resistance to change within traditional enterprises
  • 3.4. Opportunities
    • 3.4.1. Accelerated PSA adoption

Chapter 4. Global Professional Service Automation (PSA) Industry Analysis

  • 4.1. Porter's 5 Forces Model
    • 4.1.1. Bargaining Power of Buyer
    • 4.1.2. Bargaining Power of Supplier
    • 4.1.3. Threat of New Entrants
    • 4.1.4. Threat of Substitutes
    • 4.1.5. Competitive Rivalry
  • 4.2. Porter's 5 Force Forecast Model (2024-2035)
  • 4.3. PESTEL Analysis
    • 4.3.1. Political
    • 4.3.2. Economical
    • 4.3.3. Social
    • 4.3.4. Technological
    • 4.3.5. Environmental
    • 4.3.6. Legal
  • 4.4. Top Investment Opportunities
  • 4.5. Top Winning Strategies (2025)
  • 4.6. Market Share Analysis (2024-2025)
  • 4.7. Global Pricing Analysis And Trends 2025
  • 4.8. Analyst Recommendation & Conclusion

Chapter 5. Global Professional Service Automation Market Size & Forecasts by Deployment Type 2025-2035

  • 5.1. Market Overview
  • 5.2. Global Professional Service Automation Market Performance - Potential Analysis (2025)
  • 5.3. On premises
    • 5.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 5.3.2. Market size analysis, by region, 2025-2035
  • 5.4. Cloud Based
    • 5.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 5.4.2. Market size analysis, by region, 2025-2035

Chapter 6. Global Professional Service Automation Market Size & Forecasts by Organization Size 2025-2035

  • 6.1. Market Overview
  • 6.2. Global Professional Service Automation Market Performance - Potential Analysis (2025)
  • 6.3. Small and Medium-sized Enterprises (SMEs)
    • 6.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 6.3.2. Market size analysis, by region, 2025-2035
  • 6.4. Large Enterprises
    • 6.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 6.4.2. Market size analysis, by region, 2025-2035

Chapter 7. Global Professional Service Automation Market Size & Forecasts by End User Industry 2025-2035

  • 7.1. Market Overview
  • 7.2. Global Professional Service Automation Market Performance - Potential Analysis (2025)
  • 7.3. IT and Telecommunication
    • 7.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 7.3.2. Market size analysis, by region, 2025-2035
  • 7.4. Consulting Services
    • 7.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 7.4.2. Market size analysis, by region, 2025-2035
  • 7.5. Architecture, Engineering, and Construction (AEC)
    • 7.5.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 7.5.2. Market size analysis, by region, 2025-2035
  • 7.6. Legal Services
    • 7.6.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 7.6.2. Market size analysis, by region, 2025-2035

Chapter 8. Global Professional Service Automation Market Size & Forecasts by Region 2025-2035

  • 8.1. Growth Professional Service Automation (PSA) Market, Regional Market Snapshot
  • 8.2. Top Leading & Emerging Countries
  • 8.3. North America Professional Service Automation (PSA) Market
    • 8.3.1. U.S. Professional Service Automation (PSA) Market
      • 8.3.1.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.3.1.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.3.1.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.3.2. Canada Professional Service Automation (PSA) Market
      • 8.3.2.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.3.2.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.3.2.3. End Use Industry breakdown size & forecasts, 2025-2035
  • 8.4. Europe Professional Service Automation (PSA) Market
    • 8.4.1. UK Professional Service Automation (PSA) Market
      • 8.4.1.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.1.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.1.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.4.2. Germany Professional Service Automation (PSA) Market
      • 8.4.2.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.2.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.2.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.4.3. France Professional Service Automation (PSA) Market
      • 8.4.3.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.3.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.3.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.4.4. Spain Professional Service Automation (PSA) Market
      • 8.4.4.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.4.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.4.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.4.5. Italy Professional Service Automation (PSA) Market
      • 8.4.5.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.5.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.5.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.4.6. Rest of Europe Professional Service Automation (PSA) Market
      • 8.4.6.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.6.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.6.3. End Use Industry breakdown size & forecasts, 2025-2035
  • 8.5. Asia Pacific Professional Service Automation (PSA) Market
    • 8.5.1. China Professional Service Automation (PSA) Market
      • 8.5.1.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.1.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.1.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.5.2. India Professional Service Automation (PSA) Market
      • 8.5.2.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.2.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.2.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.5.3. Japan Professional Service Automation (PSA) Market
      • 8.5.3.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.3.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.3.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.5.4. Australia Professional Service Automation (PSA) Market
      • 8.5.4.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.4.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.4.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.5.5. South Korea Professional Service Automation (PSA) Market
      • 8.5.5.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.5.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.5.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.5.6. Rest of APAC Professional Service Automation (PSA) Market
      • 8.5.6.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.6.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.6.3. End Use Industry breakdown size & forecasts, 2025-2035
  • 8.6. Latin America Professional Service Automation (PSA) Market
    • 8.6.1. Brazil Professional Service Automation (PSA) Market
      • 8.6.1.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.6.1.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.6.1.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.6.2. Mexico Professional Service Automation (PSA) Market
      • 8.6.2.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.6.2.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.6.2.3. End Use Industry breakdown size & forecasts, 2025-2035
  • 8.7. Middle East and Africa Professional Service Automation (PSA) Market
    • 8.7.1. UAE Professional Service Automation (PSA) Market
      • 8.7.1.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.7.1.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.7.1.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.7.2. Saudi Arabia (KSA) Professional Service Automation (PSA) Market
      • 8.7.2.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.7.2.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.7.2.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.7.3. South Africa Professional Service Automation (PSA) Market
      • 8.7.3.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.7.3.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.7.3.3. End Use Industry breakdown size & forecasts, 2025-2035

Chapter 9. Competitive Intelligence

  • 9.1. Top Market Strategies
  • 9.2. SAP SE
    • 9.2.1. Company Overview
    • 9.2.2. Key Executives
    • 9.2.3. Company Snapshot
    • 9.2.4. Financial Performance (Subject to Data Availability)
    • 9.2.5. Product/Services Port
    • 9.2.6. Recent Development
    • 9.2.7. Market Strategies
    • 9.2.8. SWOT Analysis
  • 9.3. Oracle Corporation
  • 9.4. Salesforce Inc.
  • 9.5. Microsoft Corporation
  • 9.6. FinancialForce
  • 9.7. NetSuite (a subsidiary of Oracle)
  • 9.8. ConnectWise, LLC
  • 9.9. Projector PSA Inc.
  • 9.10. Kaseya Limited
  • 9.11. Kimble Applications
  • 9.12. Rocket Software, Inc.
  • 9.13. Planview, Inc.
  • 9.14. Deltek, Inc.
  • 9.15. Workday, Inc.
  • 9.16. Upland Software, Inc.