Global Workforce Management Market is valued at approximately USD7.12 billion in 2022 and is anticipated to grow at a rate of more than 9.3% during the forecast period 2023-2030. Workforce management refers to the strategic approach of efficiently organizing, scheduling, and overseeing employees to optimize productivity, streamline operations, and meet organizational objectives. It involves tasks such as scheduling shifts, tracking attendance, managing labor costs, forecasting staffing needs, and improving overall workforce performance through effective utilization of resources and technology. The Global Workforce Management Market is continuously growing due to factors such as rising workplace labour, increasing focus on workplace diversity and growing need for remote employment.
Due to a rapid increase in workplace labour, the demand for Workforce Management has gradually increased. According to the Ministry of Statistics and Programme Implementation, in India, the Labor Force Participation Rate (LFPR) for individuals aged 15 years and above in urban areas experienced an upward trend, climbing from 47.5% in April-June 2022 to 48.8% in April-June 2023. Concurrently, the LFPR remained relatively steady at 73.5% for males over the period of one year, from April-June 2022 to April-June 2023. Conversely, for females, there was an increase in LFPR from 20.9% to 23.2% during the same timeframe. Furthermore, according to the Office for National Statistics, between November and December 2023, the number of paid employees in the UK increased by 31,000, marking a 0.1% rise. Moreover, from December 2022 to December 2023, there was an increase of 401,000 payrolled employees, reflecting a growth of 1.3%. Moreover, technological advancements and globalization of businesses are opportunities for the Global Workforce Management Market that led to the market growth. However, the complexity of integration as well as data privacy and security concerns hinder market growth throughout the forecast period of 2023-2030.
The key regions considered for the Global Workforce Management Market study includes Asia Pacific, North America, Europe, Latin America, and Middle East & Africa. North America dominated the market in 2022owing to factors such as the growing need for an intelligent workforce, early technological adoption, large enterprises and diverse industries. Asia Pacific is expected to grow significantly over the forecast period, owing to factors such as digital adoption in the IT sector, specifically among small and medium-sized enterprises (SMEs), there exists a productivity gap when compared to their larger counterparts, which led to the market growth of the Workforce Management Market globally.
Major market player included in this report are:
- Oracle Corporation
- Kronos Incorporated
- ADP Inc.
- SAP SE
- NICE Systems Ltd.
- Workday, Inc.
- Ramco Systems Ltd.
- Replicon, Inc.
- ATOSS Software AG
- SumTotal Systems, Inc.
Recent Developments in the Market:
- In Jan2022, AvePoint launched Confide, a Workforce Management, to help businesses handle their requests for private information and work together more safely. Confide is the only Workforce Management that offers the highest level of security and initiation effectiveness, fully integrated with Microsoft 365, and hosted on the user's cloud tenancy.
- In July 2021, Datasite, a prominent SaaS-based technology provider catering to global M&A experts, finalized the acquisition of Firmex. This strategic acquisition bolsters Datasite's aggressive expansion strategy into new markets, empowering the company to address a broader spectrum of use cases effectively.
Global Workforce Management MarketReport Scope:
- Historical Data -2020 - 2021
- Base Year for Estimation - 2022
- Forecast period - 2023-2030
- Report Coverage - Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
- Segments Covered -Component, Solutions, Service, Deployment Type, Organization Size, Vertical, Region
- Regional Scope - North America; Europe; Asia Pacific; Latin America; Middle East & Africa
- Customization Scope - Free report customization (equivalent up to 8 analyst's working hours) with purchase. Addition or alteration to country, regional & segment scope*
The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within countries involved in the study.
The report also caters detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, it also incorporates potential opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Component:
By Solutions:
- Time and Attendance Management
- Leave and Absence Management
- Workforce Scheduling
- Workforce Analytics
- Others
By Service:
- Consulting
- Implementation
- Training Support and Maintenance
By Deployment Type:
Organization Size:
- Large Enterprises
- Small and Medium-Sized Enterprises (SMEs)
By Vertical:
- Banking, Financial Services & Insurance
- Telecom
- Government
- Consumer Goods & Retail
- Manufacturing
- Energy & Utilities
- Transportation & Logistics
- Healthcare & Life Sciences
- Information Technology enabled Services
- Others
By Region:
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Spain
- Italy
- ROE
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- RoAPAC
- Latin America
- Brazil
- Mexico
- Middle East & Africa
- Saudi Arabia
- South Africa
- Rest of Middle East & Africa
Table of Contents
Chapter 1.Executive Summary
- 1.1.Market Snapshot
- 1.2.Global & Segmental Market Estimates & Forecasts, 2020-2030 (USD Billion)
- 1.2.1.Workforce Management Market, by Region, 2020-2030 (USD Billion)
- 1.2.2.Workforce Management Market, by Component,2020-2030 (USD Billion)
- 1.2.3.Workforce Management Market, by Solution,2020-2030 (USD Billion)
- 1.2.4.Workforce Management Market, by Service,2020-2030 (USD Billion)
- 1.2.5.Workforce Management Market, by Deployment Type, 2020-2030 (USD Billion)
- 1.2.6.Workforce Management Market, by Organisation Size, 2020-2030 (USD Billion)
- 1.2.7.Workforce Management Market, by Vertical, 2020-2030 (USD Billion)
- 1.3.Key Trends
- 1.4.Estimation Methodology
- 1.5.Research Assumption
Chapter 2.Global Workforce Management Market Definition and Scope
- 2.1.Objective of the Study
- 2.2.Market Definition & Scope
- 2.2.1.Industry Evolution
- 2.2.2.Scope of the Study
- 2.3.Years Considered for the Study
- 2.4.Currency Conversion Rates
Chapter 3.Global Workforce Management Market Dynamics
- 3.1.Workforce Management Market Impact Analysis (2020-2030)
- 3.1.1.Market Drivers
- 3.1.1.1.Rising Workplace Labour
- 3.1.1.2.Growing Need for Remote Employment
- 3.1.1.3.Increasing Focus on Workforce Diversity
- 3.1.2.Market Challenges
- 3.1.2.1.Data Privacy and Security Concerns
- 3.1.2.2.Complexity of Integration
- 3.1.3.Market Opportunities
- 3.1.3.1.Technological Advancements
- 3.1.3.2.Globalisation of Businesses
Chapter 4.Global Workforce Management Market Industry Analysis
- 4.1.Porter's 5 Force Model
- 4.1.1.Bargaining Power of Suppliers
- 4.1.2.Bargaining Power of Buyers
- 4.1.3.Threat of New Entrants
- 4.1.4.Threat of Substitutes
- 4.1.5.Competitive Rivalry
- 4.2.Porter's 5 Force Impact Analysis
- 4.3.PEST Analysis
- 4.3.1.Political
- 4.3.2.Economical
- 4.3.3.Social
- 4.3.4.Technological
- 4.3.5.Environmental
- 4.3.6.Legal
- 4.4.Top investment opportunity
- 4.5.Top winning strategies
- 4.6.COVID-19 Impact Analysis
- 4.7.Disruptive Trends
- 4.8.Industry Expert Perspective
- 4.9.Analyst Recommendation & Conclusion
Chapter 5.Global Workforce Management Market, by Component
- 5.1.Market Snapshot
- 5.2.Global Workforce Management Market by Component, Performance - Potential Analysis
- 5.3.Global Workforce Management Market Estimates & Forecasts by Component 2020-2030 (USD Billion)
- 5.4.Workforce Management Market, Sub Segment Analysis
- 5.4.1. Solutions
- 5.4.2.Services
Chapter 6.Global Workforce Management Market, by Solutions
- 6.1.Market Snapshot
- 6.2.Global Workforce Management Market by Solutions, Performance - Potential Analysis
- 6.3.Global Workforce Management Market Estimates & Forecasts by Solutions 2020-2030 (USD Billion)
- 6.4.Workforce Management Market, Sub Segment Analysis
- 6.4.1. Time and Attendance Management
- 6.4.2.Leave and Absence Management
- 6.4.3.Workforce Scheduling
- 6.4.4.Workforce Analytics
- 6.4.5.Others
Chapter 7.Global Workforce Management Market, by Service
- 7.1.Market Snapshot
- 7.2.Global Workforce Management Market by Service, Performance - Potential Analysis
- 7.3.Global Workforce Management Market Estimates & Forecasts by Service 2020-2030 (USD Billion)
- 7.4.Workforce Management Market, Sub Segment Analysis
- 7.4.1. Consulting
- 7.4.2.Implementation
- 7.4.3.Training Support and Maintenance
Chapter 8.Global Workforce Management Market, by Deployment Type
- 8.1.Market Snapshot
- 8.2.Global Workforce Management Market by Deployment Type, Performance - Potential Analysis
- 8.3.Global Workforce Management Market Estimates & Forecasts by Deployment Type 2020-2030 (USD Billion)
- 8.4.Workforce Management Market, Sub Segment Analysis
- 8.4.1.On-Premises
- 8.4.2.Cloud
Chapter 9.Global Workforce Management Market, by Organisation Size
- 9.1.Market Snapshot
- 9.2.Global Workforce Management Market by Organisation Size, Performance - Potential Analysis
- 9.3.Global Workforce Management Market Estimates & Forecasts by Organisation Size 2020-2030 (USD Billion)
- 9.4.Workforce Management Market, Sub Segment Analysis
- 9.4.1. Large Enterprises
- 9.4.2.Small and Medium-Sized Enterprises (SMEs)
Chapter 10.Global Workforce Management Market, by Vertical
- 10.1.Market Snapshot
- 10.2.Global Workforce Management Market by Vertical, Performance - Potential Analysis
- 10.3.Global Workforce Management Market Estimates & Forecasts by Vertical 2020-2030 (USD Billion)
- 10.4.Workforce Management Market, Sub Segment Analysis
- 10.4.1.Banking, Financial Services & Insurance
- 10.4.2.Telecom
- 10.4.3.Government
- 10.4.4.Consumer Goods & Retail
- 10.4.5.Manufacturing
- 10.4.6.Energy & Utilities
- 10.4.7.Transportation & Logistics
- 10.4.8.Healthcare & Life Sciences
- 10.4.9.Information Technology enabled Services
- 10.4.10.Others
Chapter 11.Global Workforce Management Market, Regional Analysis
- 11.1.Top Leading Countries
- 11.2.Top Emerging Countries
- 11.3.Workforce Management Market, Regional Market Snapshot
- 11.4.North America Workforce Management Market
- 11.4.1.U.S. Workforce Management Market
- 11.4.1.1.Component breakdown estimates & forecasts, 2020-2030
- 11.4.1.2.Solution breakdown estimates & forecasts, 2020-2030
- 11.4.1.3.Services breakdown estimates & forecasts, 2020-2030
- 11.4.1.4.Deployment Type breakdown estimates & forecasts, 2020-2030
- 11.4.1.5.Organisation Size breakdown estimates & forecasts, 2020-2030
- 11.4.1.6.Vertical breakdown estimates & forecasts, 2020-2030
- 11.4.2.Canada Workforce Management Market
- 11.5.Europe Workforce Management Market Snapshot
- 11.5.1.U.K. Workforce Management Market
- 11.5.2.Germany Workforce Management Market
- 11.5.3.France Workforce Management Market
- 11.5.4.Spain Workforce Management Market
- 11.5.5.Italy Workforce Management Market
- 11.5.6.Rest of Europe Workforce Management Market
- 11.6.Asia-Pacific Workforce Management Market Snapshot
- 11.6.1.China Workforce Management Market
- 11.6.2.India Workforce Management Market
- 11.6.3.Japan Workforce Management Market
- 11.6.4.Australia Workforce Management Market
- 11.6.5.South Korea Workforce Management Market
- 11.6.6.Rest of Asia Pacific Workforce Management Market
- 11.7.Latin America Workforce Management Market Snapshot
- 11.7.1.Brazil Workforce Management Market
- 11.7.2.Mexico Workforce Management Market
- 11.8.Middle East & Africa Workforce Management Market
- 11.8.1.Saudi Arabia Workforce Management Market
- 11.8.2.South Africa Workforce Management Market
- 11.8.3.Rest of Middle East & Africa Workforce Management Market
Chapter 12.Competitive Intelligence
- 12.1.Key Company SWOT Analysis
- 12.1.1.Company 1
- 12.1.2.Company 2
- 12.1.3.Company 3
- 12.2.Top Market Strategies
- 12.3.Company Profiles
- 12.3.1. Oracle Corporation
- 12.3.1.1.Key Information
- 12.3.1.2.Overview
- 12.3.1.3.Financial (Subject to Data Availability)
- 12.3.1.4.Product Summary
- 12.3.1.5.Recent Developments
- 12.3.2.Kronos Incorporated
- 12.3.3.ADP Inc.
- 12.3.4.SAP SE
- 12.3.5.NICE Systems Ltd.
- 12.3.6.Workday, Inc.
- 12.3.7.Ramco Systems Ltd.
- 12.3.8.Replicon, Inc.
- 12.3.9.ATOSS Software AG
- 12.3.10.SumTotal Systems, Inc.
Chapter 13.Research Process
- 13.1.Research Process
- 13.1.1.Data Mining
- 13.1.2.Analysis
- 13.1.3.Market Estimation
- 13.1.4.Validation
- 13.1.5.Publishing
- 13.2.Research Attributes
- 13.3.Research Assumption